 5 957 reviews

Embassy Suites Austin Downtown South Co

300 South Congress Avenue, Austin, TX 78704, United States Access

Embassy Suites Austin Downtown South Co

Located in the stunning heart of Austin, Texas, the Embassy Suites by Hilton Austin Downtown South Congress offers guests convenient access to many of the city's most exquisite offerings. Our full-service, upscale Embassy Suites by Hilton Austin Downtown South Congress is just minutes away from: Austin's Convention Center, The Texas State Capitol, The Texas Governor's Mansion, 6th Street Entertainment District, Barton Creek Square Shopping Mall, The University of Texas at Austin, Lyndon Baines Johnson Presidential Library and Museum, Austin Children's Museum, Bob Bullock Texas Museum, Austin-Bergstrom International Airport. Moreover, the Embassy Suites by Hilton Austin Downtown South Congress is situated directly across the street from beautiful Lady Bird Lake and its surrounding recreational parks, enabling hotel guests to partake in a range of superb outdoor activities at ease. Guests staying at the Embassy Suites Austin Downtown South Congress are invited to indulge in an array of outstanding hotel services and amenities. Each hotel suite is newly decorated with a private bedroom and spacious living room, inclusive of two televisions, a refrigerator, microwave oven, coffee maker, two telephones with data ports and a well-lit dining and work table. Moreover, hotel guests can enjoy a range of exceptional in-house leisure facilities, including: A beautiful hotel swimming pool, A relaxing whirlpool, A state-of-the-art hotel fitness center, Onsite dining. For guests travelling on business, our hotel offers an inclusive business center and hotel meeting room. Additionally, each hotel suite is equipped with high-speed Internet access and wireless connectivity to ensure a comfortable and convenient business stay. All hotel guests are invited to enjoy a complimentary cooked-to-order breakfast and a nightly manager's reception during their hotel stay. The Embassy Suites by Hilton Austin Downtown South Congress hotel invites you to experience t

We're right where you want to be! Just 8 miles from the airport, the Embassy Suites Hotel Austin - Downtown South Congress is located in the heart of downtown Austin, right across the street from beautiful Lady Bird Lake. The hotel is just blocks away from many of Austin's major employers, the State Capitol, the famous Sixth Street Entertainment District, Zilker Park, The University of Texas and the Bob Bullock Texas State History Museum. We are also right across the street from the famous Austin bats! (When the weather gets warm, you can catch the nightly flight of the largest colony of Mexican freetail bats in North America.) Many of Austin's favorite restaurants are within walking distance.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Valet parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 262
  • Largest Meeting Room Size: 646 sq. ft.

Parking

  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Valet parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 57 reviews

Jennifer Grant
5 months ago – Google

10

Very clean hotel with beautiful cityviews. The breakfast staff was excellent, the egg white omelet by Ronnie R was wonderful. It's hard not to serve a dry crumbly egg white anything, but his stated together and was DELICIOUS!!! A treat for a lady like me who needs to eat healthy!

John Pliska
5 months ago – Google

9

Relaxing, roomy, quiet. Great location in Austin, Texas. Friendly and genuinely helpful staff. Pricey parking. Would definitely choose this hotel again when returning to Austin, Texas.

Paul Riendeau
5 months ago – Google

9

This place was great! Very clean, pleasant staff and included amenities that go over the top! Free drinks and snacks from 5-7, made a great social experience. The included breakfast was the best I have ever had, fresh hot, huge selection, great coffee, plenty of seating, fresh egg station, over the top! I loved this place! Right near everything, I would highly recommend.

Nicole Matthews
7 months ago – Google

7

We loved our stay at embassy suites. It is perfect for a family. We traveled with a family of 4 including 2 kids. The daily breakfast and receptions were excellent. I want to send a huge shout out to the staff of the hotel. Everyone we encountered was friendly and helpful. It was very busy during the holiday season and they worked tirelessly to ensure guests were satisfied. I would highly recommend this hotel. The hotel is close to many great restaurants/attractions and makes it easy to walk to many destinations but it is still peaceful and quiet. The only area of improvement (why I didn't do 5 stars) I would mention would be the beds and pillows could be more comfortable. Other than that I recommend this hotel for a family stay.

Konstantin Sykulev
8 months ago – Google

10

Great price. Great location. The rooms are spacious and more importantly clean. My room had a mini fridge and microwave. Some of the fixtures were slightly dated - had a little bit of rust. But hey, still very reasonable. Made use of the free breakfast and free evening happy hour numerous times. The gym is a typical hotel gym. Enough to get a decent workout. Also had to print a document and they have free to use computers + printer. All in all if you are looking for a reasonably priced hotel that has all the essentials you have found it. Don't settle for slightly cheaper alternatives in the neighborhood.

Jessica Gallegos
2 years ago – Google

10

The hotel was absolutely beautiful and in the perfect location! From the moment we pulled in we were greeted by a young man ready to help us unload the car and help us up to the room. The front desk was fast, friendly, and let us know all about the happy hour, breakfast, and parking! It was the cleanest hotel, the breakfast was AMAZING, and the rooms were so spacious and comfortable. We will definitely be staying here every time we visit Austin!

Cory Furr
2 years ago – Google

8

Decent place. Had a pest in our room but other than that, it was a good experience. Breakfast is average and typical breakfast style food. Happy hour is nice and the staff is incredibly friendly. All in all I would come back.

Matthew schmitt
2 years ago – Google

10

Best hotel in the area, great desk staff. I also have to point out the amazing bar they have just down past the lobby, if you are lucky enough to be staying there when bartender David is working you are in for a treat. Absolutely one of the best bartenders in the game and has that southern hospitality you look for! Have a good trip yall!

Patria Jackson
2 years ago – Google

9

Fabulous property right in the center of downtown Austin! Close to every single attraction of interest. We took a scooter tour of landmarks. Super clean facility, indoor pool/ gym, friendly staff (gteetungs by name), awesome happy hour (try "the Stacy" drink,, made to order breakfast. A must visit.

Gloria Williams
2 years ago – Google

6

Hotel is 30 yrs old and needs an upgrade. For the amt paid, parking should be included. Staff were professional and pleasant. Made to order omelettes delicious and chef was very nice. Buffet needed hot plates for or steamers to keep food warmer.

Mark Meza
2 years ago – Google

9

concierge was more than helpful. parking is great. in a great location. and the rooms were more that great. all of the house maids we nice and were more than willing to tend to the needs per room.

Joan Marsh
2 years ago – Google

10

Great stay. Staff was very helpful, polite and friendly. Facilities were great. Lots of room in our suite for the three of us. Had great happy hour with free drinks and snacks. Breakfast was very nice. Best of all, it was free.

shelia milton
2 years ago – Google

9

Very nice hotel. The staff is extremely friendly. We stayed on the premium floor, where you had to use your key card to access this floor. The pool and hotel was amazing!!! The parking is a bit pricey but we found a lot across the street that was $5 compared to the $31 - $36 at the hotel. We will definitely be staying here again.

Katie Beck
2 years ago – Google

5

We booked a 2 room suite for a Mother's day/ girls weekend. They assigned us 2 rooms next to each other (they had separate keys and different room #s.) The rooms were not adjourning. Both rooms were off in the corner and didn't have the large window and view like the other rooms at the hotel. We were very disappointed to fly all the way from CA and NC and then not have rooms together. The hotel staff insisted our room arrangement was a 2 room suite. Be wary if you are booking a 2 room suite. The rest of the hotel was nice. Ronnie at the omelet bar was world class. The entire breakfast was very good. The ambiance is nice if you are not stuck in a corner room. The parking garage is a bit of a walk, so drop off bags. The location is convenient to downtown.

Lynda Bersani
2 years ago – Google

10

Happy surprise in great location in downtown Austin... Good check-in experience; clean comfortable room with great bed, linens, pillows and a bonus... nice view of the pool! Don't hesitate if you are looking for quality reasonably priced hotel downtown. If you are fairly fit and mobile, you can walk or roll to everywhere from here.

Ivory Lee
2 years ago – Google

10

Love the look and location. Customer service is awesome in all arenas. Free breakfast is beyond what I expected. No at all your typical hotel free breakfast. This is real cooked hot foot, cook to order omlets, fresh fruit, many juice selections, great coffee selections. Suite are great. I'm in love with this home away from home

Jennifer Andrews
2 years ago – Google

7

Comfortable room with a separate room with a pull out bed and desk. The rooms are separated by a door. Generous happy hour with tables and sitting area to linger and relax. Breakfast selection is huge. It includes eggs made the order. A few restaurants are with in walking distance and the hotel offers shuttle service. I enjoyed my stay and will consider it again in the future.

Seth Thomas
2 years ago – Google

10

Just a quick 1 night stay was perfect! Service was excellent and friendly. Pull out couch was also comfortable for an extra person. Would recommend 10/10

monica weller
2 years ago – Google

7

We stayed in a 2 bedroom suite; however the rooms were not connected! Good to know if traveling with small children that you will not be in the same room. Our doors were next to each other but no direct access. The room with the double bed was very small and only had 1 window, very poor lighting and poor air circulation. The room with 2 queen beds was nice and spacious. I found it strange that 1 room had the fridge and the other had the microwave. Nice lobby area with dining and a bar. The pool was small and crowded so we did not swim. Unfortunately we had to change hotels for a personal matter and management was kind and did not charge us for the additional 3 nights we had booked.

Hellen Grubb
2 years ago – Google

9

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... I'd like to especially thank the very kind employee named Jackie who works the buffet/breakfast at the Embassy Suites by Hilton Austin Downtown Town Lake location. I can't thank her enough for her excellent service and genuinely sincere care with which she does her job. She went above and beyond to meet the needs of the guests staying at this hotel. I've stayed at many Embassy Suites hotels before, and I've never met an employee who embodies such great character. I commend Jackie, and I ask that her great work please be recognized by her superiors.

Matt Wholley
2 years ago – Google

7

Solid offering from Hilton brands. This Embassy suites has a friendly staff, excellent free/included breakfast and decent paid food offerings. Rooms are clean and while they could use a light remodel or touch up in a few cases, overall any issues are minor cosmetic ones. Gym is small and always full in the AM and during many of my visits you had long waits to use treadmills and some were often broken or at least wouldn't incline. Lounge area is one of the better ones for an Embassy, which already sets a pretty decent bar for this. Like all Embassy Suites, they offer free drinks and snacks from 5-7pm. While they don't cheap out like some locations and go with limited drink coupons I do wish they would let you order the free happy hour drinks from anywhere at the bar like other Embassy Suites I've been to instead of forcing all to one choke point. All in all, these are minor issues and this remains one of my favorite places to stay in Austin.

Neal Eckstein
2 years ago – Google

10

I'd like to especially thank the very kind employee named Jackie who works the buffet/breakfast at the Embassy Suites by Hilton Austin Downtown Town Lake location. I can't thank her enough for her excellent service and genuinely sincere care with which she does her job. She went above and beyond to meet the needs of the guests staying at this hotel. I've stayed at many Embassy Suites hotels before, and I've never met an employee who embodies such great character. I commend Jackie, and I ask that her great work please be recognized by her superiors.

LeeAnne Lafin
2 years ago – Google

9

The hotel itself is really clean with a unique layout (room windows that look out into the atrium), really nice/friendly staff, a great breakfast & a perfect location for getting in and out of town. Expect a bit of traffic during rush hour if you are here for work but still reasonable and worth the great City location. Would definitely come back to this hotel!!

Cydania Waymer
3 years ago – Google

7

Great location! Delicious complimentary full breakfast. Free happy hour. You're within walking distance to the Paramount, 6th Street and the Capitol. Parking is expensive, but if you plan on staying around Congress, you can walk. Will definitely stay there again on a return trip.

Pete Saunders
3 years ago – Google

9

Awesome hotel. Great accommodations including hot breakfast with a made to order omelette section. Happy hour every day is a nice perk too. Decent location right across the river from downtown.

John Elam
3 years ago – Google

9

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... This is a great hotel with good service. They do a reception for guests from 5 to 7 where they serve nachos, humus, beer and wine. The breakfast is also very good and the servers are very attentive. There are walking trails near by and you cal also walk to the Capitol building which is only a mile away. There is a bike rental near by which makes it very convenient.

Carlos Garces
3 years ago – Google

10

This is a great hotel with good service. They do a reception for guests from 5 to 7 where they serve nachos, humus, beer and wine. The breakfast is also very good and the servers are very attentive. There are walking trails near by and you cal also walk to the Capitol building which is only a mile away. There is a bike rental near by which makes it very convenient.

Denise Ball
3 years ago – Google

7

Convenient location, good breakfast, nice exercise room, and a great evening reception. The rooms are spacious. We had three rooms. Each room had a different thermostat, ranging from modern to ancient. The temperature was better in some rooms than others. It was a great stay regardless!

Robbie Michael
3 years ago – Google

9

The hotel initially had our room of choice still being cleaned while it was check-in time. However the hotel made up for it by upgrading us to a premium suite on the top floor. Great customer service.

Heather Fletcher
3 years ago – Google

6

Walls were fairly thin, I could hear guests on both sides. Only one garbage can in the whole room, including the bathroom. Mini fridge was smaller than most hotel mini fridges. Rooms were very clean though and can't complain with complimentary hot breakfast and evening happy hour. Staff was very friendly and helpful as well.

VICTOR PATEL
3 years ago – Google

8

The highlights would be the made to order omelette that is offered complimentary for breakfast and the general location. Location is convenient with kayaking and a river walk trial within walking distance from the hotel. Several restaurants in the area within an extended walking distance. A restaurant called “Corner” at the JW Marriott was good. The hotel room at this hotel itself is fair with heavily worn out furniture. I changed rooms to be on a higher floor, as it feels though people can see you through the windows in the lower floor rooms.

Drew Kedzie
3 years ago – Google

6

Walking in, you'd think the hotel is the nicest around. But parking is an extra 30 bucks per night on top of the already pricey rooms, and the rooms themselves are just alright. Nothing I can really complain about, but definitely not something I come out of thinking it was worth the price I paid.

Luis Diaz
3 years ago – Google

10

Very nice modern hotel. Excellent breakfast evening snacks and drinks included with hotel stay. Nice comfortable suites. Restaurants within walking distance. Friendly staff.

Brent Smoyer
3 years ago – Google

9

The room was clean and up to date. The wifi works well. The breakfast is upscale and delicious. The pool was a huge hit with my 2 year old. The manager's reception from 5-7 offered free drinks. Overall it was a good experience.

Anil Ganaishlal
3 years ago – Google

8

Great hotel. Friendly staff. Parking kinda sucks. I refused to pay $30/day to self park in their garage. Had to keep paying for street parking. But besides that, had one maintenance issue that was immediately remedied. I would stay again since it's so close to downtown and right next to South Congress.

Laura Choy
3 years ago – Google

4

Hotel was close to amenities. Free breakfast and good happy hour at 5. However, check your receipts carefully when checking out. I received 2 via email which I thought were duplicates until I saw that I was charged penalty on the 2nd receipt. I would have appreciated some explanation before noticing it myself and called them for explanation.

Callie Capraro
3 years ago – Google

10

Love this place. The rooms are clean and the beds are so comfortable, you won't want to leave them. The staff is the best and breakfast is great. Best place to stay in Austin.

Kenz BK
3 years ago – Google

8

Very nice hotel! Happy 2 hrs of free drinks - nice!! And their FREE breakfast was very impressive - they had everything! The room - we reserved a room with 2 queen beds but they gave us a room with 1 queen. Felt like they gave us whatever they had at the time regardless of the reservation. We stayed in a suite that could sleep 4 people but we only had 3 bath towels, no place to hang them after we used them AND there was a huge water bug in the shower! IF we had been given the room - as resereved - they would have definitely received a 5 star rating!!

Douglas Earl
3 years ago – Google

7

Location was fantastic. Right beside the largest urban bat colony in the world and across the street from the Yeti flagship store, this is an excellent spot. Parking is a pain, with an elevated garage and inconvenient hike to the hotel unless you choose the valet option. Staff was awesome, great flexibility and communication. Room has glorious view and was okay by Embassy Suite standards. Minor issues were addressed by staff immediately.

Jason Parnell
3 years ago – Google

8

This seemed like a newer embassy suites from many of the others i have been to. the options are just like all the others and its in a nice area. The cool thing is the Yeti store is right across the street, so that was a fun tour. I would recommend staying if you are in the area.

James Potter
3 years ago – Google

10

Nice place. Pool is a bit small. Lot of kids. Edit after my stay: this review is now 5 stars because of the amazing service. From Lee out front who would always greet me by name, to Jose Stacy and Stevie in the bar who knew my favorite drink. I would definitely go back to this hotel.

Ashley Negaard
3 years ago – Google

6

The hotel itself is okay. This hotel is NOT suited for a business traveler. Go elsewhere. The parking situation is valet vs. a run-down parking garage with a little bit of a hike. This is probably not something ES can change, so just be aware if your company has a self-park policy, you will be walking along the street to go behind the hotel. This hotel also does not have a business center and does not offer a working printer. Both computers are old and broken. As a seasoned traveler, i would not recommend this hotel to business travelers and will not be staying again.

Spencer Scott
3 years ago – Google

10

I loved the renovations in the hotel and the food was fantastic!! Stacey at the bar was extremely friendly and helpful with recommendations for dining in the area. I also really enjoyed the variety at the breakfast buffet....the Mexican scrambled eggs were fantastic and the fruit was fresh and flavorful. The parking is complimentary but kind of a hike if you need to get to your car. It's on the 3rd and higher levels of the parking structure next door. The one thing I'd like to see is updated televisions. Everything else is fantastic but the out dated TV's are an eye sore when everything else is so nice.

Bell Jimenez
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... They offer a lot of things for the price! The room was very nice and spacious , the Hotel has a very nice Lobby and Restaurant/ Bar area to hang out, they offer free drinks & snacks every day from 5-7 (unlimited). There is a pool, gym and it's very close to the River and Congress street (Restaurants, live music, bars etc.). Excellent location, the only thing that was a little basic was the breakfast. Would've expected a little higher quality products and selection. Otherwise great Hotel! Would definitely stay there again.

Joy Juarez
3 years ago – Google

7

They offer a lot of things for the price! The room was very nice and spacious , the Hotel has a very nice Lobby and Restaurant/ Bar area to hang out, they offer free drinks & snacks every day from 5-7 (unlimited). There is a pool, gym and it's very close to the River and Congress street (Restaurants, live music, bars etc.). Excellent location, the only thing that was a little basic was the breakfast. Would've expected a little higher quality products and selection. Otherwise great Hotel! Would definitely stay there again.

John weddell
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around... This hotel is within walking distance (not exceptionally close, but still not unbearably far kind of walking distance) of downtown, sixth street, etc. The rooms were spacious and had the expected essentials. Lobby was clean and comfortable. Staff was attentive and helpful. On-site parking was included, which was a nice bonus. Continental breakfast was great with a good amount of variety. Another perk was happy hour from 5-7 every night, which offered complimentary cocktails, draft beer, wine, and snacks at the bar.

Dave Carpenter
3 years ago – Google

7

Nice room with a beautiful view of the Congress Bridge and the State Capitol in the distance. Included breakfasts in the atrium were great! The custom omelets were done to perfection by Ronnie. The rest of the fare (bacon, sausage, juices, coffee, fruit, muffins, bread, etc.) was fresh and tasty. There was plenty of seating for a fairly robust morning crowd...staff bussed tables quickly as people finished. The free happy hour was also a plus, but the snacks and dinner menu left me unimpressed. We find Embassy Suites to be a good balance of price and quality and seek them out during our travels.

Jason W
3 years ago – Google

9

We had a great stay at Embassy in Austin, rooms were clean, beds were comfy and quiet. Pool area was enjoyable! The complementary breakfast is above any I've had before! No need to worry about getting a good breakfast with plenty of variety. We will definitely be back!

Kimberly Allen
3 years ago – Google

10

My husband and I travel to Austin for his job so we've stayed at a few places around the city. Embassy Suites has definitely been one of my favorites so far. The made to order omelet bar was delicious!!! The rooms were large and pillows were comfy. The staff was very nice and welcoming. My only negative is the price for parking. But!! It was very nice having a free shuttle back and forth to the Austin Convention Center!!

edward zellmer
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a hotel on there and they had the cheapest rates around... This hotel is within walking distance (not exceptionally close, but still not unbearably far kind of walking distance) of downtown, sixth street, etc. The rooms were spacious and had the expected essentials. Lobby was clean and comfortable. Staff was attentive and helpful. On-site parking was included, which was a nice bonus. Continental breakfast was great with a good amount of variety. Another perk was happy hour from 5-7 every night, which offered complimentary cocktails, draft beer, wine, and snacks at the bar.

Shannon Allport
3 years ago – Google

6

Got this hotel for one of my wedding blocks based on the central Austin location, and my guests who stayed there seemed to like it a lot! Great hotel to stay in. HOWEVER, I planned a casual evening event (~8 pm on a Friday night) at the hotel restaurant and bar for about 50 people to mingle before the wedding day. I planned this event FAR in advance and I called (and emailed) the hotel sales manager that 50 people would be coming to the bar and restaurant all at once and I wanted to provide ample time to prepare. In writing AND verbally, she assured me that the bar/restaurant would be appropriately staffed. I’ll cut to the chase - it was NOT. We walk in and the bartender starts FREAKING OUT, picking up and slamming down the phone asking for back up, yelling at customers trying to order (who were being completely calm and patient), and even SPRINTING to the kitchen and back. It was chaos and it didn’t make for a very pleasant event. It took the mother of the bride AN HOUR AND A HALF to get her food, and she was one of the first ones to order. I think that with the amount of planning done and the promise from the sales manager that they would be ready - ALSO with my guests giving them their money for the hotel rooms - that this was unacceptable. I have not been contacted by the hotel or the sales manager as of yet. Long story short - stay here, do not plan events here. Especially if you want your guests to get appropriate service.

Sydnie Montgomery
3 years ago – Google

10

Enjoyed my stay here. The room was clean, well stocked, and comfortable. The staff was very professional and pleasant in their service. The included breakfast was good but not as good as it was in the 90s when I was a kid. I would definitely recommend staying here if you have the option.

Joanna Jan
3 years ago – Google

10

This hotel is within walking distance (not exceptionally close, but still not unbearably far kind of walking distance) of downtown, sixth street, etc. The rooms were spacious and had the expected essentials. Lobby was clean and comfortable. Staff was attentive and helpful. On-site parking was included, which was a nice bonus. Continental breakfast was great with a good amount of variety. Another perk was happy hour from 5-7 every night, which offered complimentary cocktails, draft beer, wine, and snacks at the bar.

Elecia & Allison Dancing Pen & Press
3 years ago – Google

10

This hotel was perfect for our quick trip to Austin. It is within a very short walk to the Congress Street bridge to view the bats. There is an indoor pool and hot tub. They serve a delicious free hot breakfast in the morning. In the evening they serve unlimited free cocktails and snacks (5-7pm). Very clean. Very friendly staff)

andrea mitchell
3 years ago – Google

4

Nothing better than a Four Seasons especially the one in Austin. The service is top notch across the hotel. The location of the hotel right downtown Austin on Town Lake is gorgeous. Very nice bar area and restaurant down stairs. A great place to relax and have fun. Don't forget to bring a gold bar to have your car parked...

Carol Miller
3 years ago – Google

7

The hotel was top notch except a VERY wet rug out front all four days, no sign, until I asked twice, to warn against slips. So many good things about this place the wet rug was a big distraction. The area is nice for shopping. Lots for all to do and see. An interesting mix of residential and commerce. The pillows and bed were so nice we wrote down the btand of the pillows and plan on replacing ours. Nice things like a nightly treat delivered to the room.

Dena Els
3 years ago – Google

6

The room was a nice size for a 3-star hotel. The concierge staff were not very focused on customer service. When told about the horrors of the shuttle service, they did not apologize but said that "it's free service." One of the main reasons we chose this hotel was because of the shuttle service. Not only that, it is difficult to get a cab at this location because it is off the beaten path. In hindsight, I would have paid more money to stay across the river and not deal with the hassles of obtaining transportation.

Keyona Campbell
3 years ago – Google

7

I booked my stay online, and downloaded their new app that allows you to pick your room. I picked my own room, to get there and they gave my room to someone else. The Hilton honors app allows a digital key that i love and you can use on your phone. I don't care for the parking garage that you use to park your vehicle and walk around the building.

katherine stewart
4 years ago – Google

7

The way the hotel is built you have a cool vw bug and stuff where you can relax around the pool or around the fire. It's a new hotel so all of the cookware etc is brand new. The girl that does the breakfast is very friendly. The other staff is more professional. But the stay was great.

BARKOW BAIS
4 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... Several stays, first review. Always an exceptional experience. Rooms clean and ready on arrival, restaurant provides excellent food, and the staff is friendly and helpful. One visit included my parents (attend UT graduation) and everyone was very helpful - we all had a great time. Of special note is the made-to-order breakfast - always a treat! John at the front desk is the epitome of customer service. In our stays the last couple of years, he has always been there either at check-in or check-out, he makes problem-solving seem effortless as he takes care of his guests. This hotel is a family favorite.

Tim Williams
4 years ago – Google

5

The hotel was okay. They were in the middle of construction. It may turn out to be quite nice. The staff was friendly and the happy hour was a nice touch. It's a stone's throw from the bridge where all the bats fly.

Devon Johnson
4 years ago – Google

8

It's a nice hotel near the convention center. A little removed from a lot of the traffic in the downtown area. Great rooms great staff. Stay here.

David Geisler
4 years ago – Google

7

We had a great stay here. The location is good, but it's across the bridge from downtown. If you're up for walking it's not a bad place to stay. Also the free hot breakfast and happy hours that embassy suits puts on are great.

Greg Goodwin
4 years ago – Google

10

King Room was large with a great view. Staff was amazing. Food and drinks were very good at resturant.

C L
4 years ago – Google

10

Room is clean and spacious, free 2 hour happy hour from 5-7 allows you to grab 2 drinks at a time and get drunk before getting a ride share downtown. The complimentary breakfast in the morning was amazing as well. Couldn't have had a better stay!

Robert Wait
4 years ago – Google

10

Several stays, first review. Always an exceptional experience. Rooms clean and ready on arrival, restaurant provides excellent food, and the staff is friendly and helpful. One visit included my parents (attend UT graduation) and everyone was very helpful - we all had a great time. Of special note is the made-to-order breakfast - always a treat! John at the front desk is the epitome of customer service. In our stays the last couple of years, he has always been there either at check-in or check-out, he makes problem-solving seem effortless as he takes care of his guests. This hotel is a family favorite.

Erika Reily
4 years ago – Google

7

Solid experience. Hotel needs some TLC. Common areas are clean and stylish but rooms need maintenance (loose hooks in bathroom; scuffed furniture). Staff cheerful and accommodating. Good location with convenient parking.

Steve Gualberti
4 years ago – Google

10

Clean, nice rooms. Good service. Love the open bar, complimentary breakfast and the modern lobby in general

Matt Miecznikowski
4 years ago – Google

8

Not to bad, good area if you don't mind a little walk. Easy access to the city. Clean rooms, friendly staff. Love the happy hour. Would for sure stay here again.

J Stew
4 years ago – Google

8

Room was nice and clean. Staff were courteous and helpful. Hotel was going under renovations so was not a great esthetic experience, but their website warned you of that. Good location for either downtown or SoCo/6th street. Will definitely stay there again.

Erin Hinga
4 years ago – Google

7

My husband and I stayed here for a couple of nights on our honeymoon. We were disappointed that they were doing MAJOR renovations that shut down the entire lobby, pool, breakfast area, and fitness center. But, they made it up by still having high quality service and making the best out these situations. Much of the staff was incredibly helpful and seemed to genuinely enjoy their job.

Mikhail
4 years ago – Google

8

This hotel is currently going under construction in some areas but they only did work on one friday afternoon. During the night and morning they did not work in the hotel which was nice. The breakfast provided three different tacos with biscuits and muffins. The rooms provided plenty of room for the suites that my party of 7 booked. Simple yet elegant aesthetic. The service from the front desk was on point.

Chris Bernal
5 years ago – Google

8

Great location, clean, and friendly staff. The valet guys really hustle!

Kevin Sutherland
5 years ago – Google

10

Great staff and rooms plus a concurrent location.

Callie Capraro
5 years ago – Google

9

Nice, clean rooms with a great view of downtown. The staff was great, also. I would definitely stay there again.

Debbie Bradley
6 years ago – Google

7

Loved our last stay in September of 2014. The shuttle got us to the Grove, and back. We didn't need our car the entire weekend. The breakfast was the best. prices could be lower for not being on the lake.