 5 916 reviews

Embassy Suites by Hilton Pittsburgh Dow

535 Smithfield Street, Pittsburgh, PA 15222, United States Access

Embassy Suites by Hilton Pittsburgh Dow

Embassy Suites by Hilton Pittsburgh-Downtown is centrally located in the historic Henry W. Oliver Building, in the heart of Pittsburgh's central business district. We are walking distance to local attractions, restaurants and shopping. Convenient for business and leisure travelers alike, our hotel is close to Pittsburgh's Cultural District, as well as PNC Park, Heinz Field and PPG Paints Arena. Visit the nearby Senator John Heinz History Museum or attend an event at the David L. Lawrence Convention Center, just a few blocks away. If you bleed 'Black and Gold', catch the Pittsburgh Pirates playing at PNC Park, or visit Heinz Field - home to the Pittsburgh Steelers. Market Square is a short walk from our hotel and offers great local flavors and handmade crafts. A short 'T' away, the renowned Carnegie Museums of Pittsburgh offer a wide selection of exhibits ranging from modern art to prehistoric objects. The University of Pittsburgh, Carnegie Mellon University and Duquesne University are also within easy reach. Our hotel features a 25th floor sky lobby for check-in, together with a bar and restaurant offering panoramic views of downtown Pittsburgh. Our stylish suites feature a bedroom, a separate living area, a work desk, mini-refrigerator, microwave and coffeemaker. Take advantage of our free made-to-order breakfast and don't forget to unwind at our Evening Reception* offering complimentary drinks and snacks. Plunge into the indoor heated pool, or work out at a time that suits you in our expanded, 24-hour fitness center, also located on the 25th floor. Our hotel offers a business center and an innovative meeting space for up to 150 guests in a banquet-style setting. Pre-function space, audio/visual equipment, and specialized wedding or dietary menus are also available. *Service of alcohol subject to state and local laws. Must be of legal drinking age.

Located in downtown Pittsburgh between Sixth Avenue and Oliver Avenue across from Mellon Square Park The hotel is just close to the Convention Center, sporting and cultural venues and a variety of shopping. Located just two blocks from Pittsburgh complimentary Metro Rail System T, you will have the convenience to explore the city at ease with stops in Downtown, North Shore Stadiums and Station Square. Shopping and dining is within blocks of the hotel from casual to fine dining. Theater district is within walking distance along with PPG Paints Arena, Heinz Field and PNC Park. Guests can enjoy walking downtown to view historic architecture or relax in the park located across from the hotel. Close to Duquesne University.

Accessibility

Embassy Suites by Hilton Pittsburgh Dow
535 Smithfield Street, Pittsburgh, PA 15222, United States

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    Valet parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Family plan
  • Events
    Evening reception
  • Meeting rooms

Recreation

  • Pool
    Indoor pool
  • Pool
  • Fitness
    Exercise gym
  • Fitness center

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 7
  • Number of Sleeping Rooms: 225
  • Largest Meeting Room Size: 2816 sq. ft.

Parking

  • Valet parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 16 reviews

Ann Spence
2 years ago – Google

7

Reasonably Priced in the top floor of a beautiful old building in downtown Pittsburgh so its a good location for ball games and theater. Nice happy hour and breakfast buffet for nothing extra. The valets work their tails off and yes that is extra. My room had a musty scent though.

TXSuburbanHomestead
2 years ago – Google

9

This may be the first hotel I don’t have anything to nitpick. This may have just become my favorite hotel! The room was HUGE and in amazing condition. There is usually something dinged up or not working in hotels of all price points, but not this one. It has great views and is in a great location. Be aware that the lobby is on the 25th floor. I posted pictures of the building and entrance as well as the room. I didn’t have much interaction with the staff, but what I did was pleasant. I honestly wouldn’t change a thing about my stay and will definitely stay here next time I’m in the area.

Heather Bayles
2 years ago – Google

9

Very nice. Perfect location. We walked to the science center and then to the Duquesne incline and then back to the hotel. Lots to see when walking around. Rooms were nice and clean. Service was great. Called down for extra blankets and pillows and got them within minutes!

Risse
2 years ago – Google

9

Beautiful interior, good complimentary breakfast, and the suite I stayed in was spacious and had a lot of natural light. The windows also had good curtains s to block out morning light (important for me). Overall a great experience.

Steel Gamer 74
2 years ago – Google

9

Love love love the Staff and location. Can't go wrong with the Awesome large suites with a view. City, River, or Baseball park, You choose. One of our go to Hilton properties in Pittsburgh. Never disappointed.

Maria Caligiuri
2 years ago – Google

10

I didn't even know this hotel was downtown. Great views, rooms, and decor. The check-in desk, restaurant/bar, and indoor pool are all on the top floor so you can look over the city.

Robert Chapman
2 years ago – Google

7

The place was very nice and clean. The rooms were of good size and well kept. We stayed for a wedding and I will say that in reality the cost is not justified. The elevators, while many, were small and always filled. We had to wait through many just to get on one. The free happy hour for room guests was so busy that we just went to the other bar and paid for our own drinks.

Jim Ryan
2 years ago – Google

10

Service was crisp and neat(we tipped). The 21st floor corner room had amazing views. Room was clean and orderly. The hotel's location was awesome central. Will use again if doing 2-4 days in Pittsburgh downtown.

Remy Anfinson
2 years ago – Google

8

Great hotel. Good location in downtown Pittsburgh. Nice staff. 2 things to know ahead if time. If you want late check out, ask for it at checkin, apparently they have a finite amount to offer. The second is the construction crane that sits prominently on the river side facing of the hotel. Otherwise enjoyed the hotel and recommend it.

Savannah Scott
2 years ago – Google

10

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Right in the hearts of Downtown Pittsburgh. The Suite we stayed in was amazing. High Floor suite with lots of space for the whole party (3 guests). You get lots of luxury for the price you pay and much better than just staying in a random hotel room. Felt like I was in my own apartment.

Capital R
2 years ago – Google

8

Very Clean. Very well kept. Nice views. Room service was polite and fast. The only minus was the food. Your better of hitting a restaurant in walking distance.

P. Kay
2 years ago – Google

5

Nice old building in a convenient location of town. Cons - old building. I didn't realize it until the middle of the night but the building pulsates with noise that woke me up and kept me awake. I tried to drown it out with the HVAC but that had a rattle that was worse than the building noise. Another con in my opinion, valet only parking. No option for self park. Finally, I select hotels based on their fitness amenities. Pro, well equipped gym, easy access to the river walk for running. Con, indoor pool was not kept at a usable temperature. Nice views especially the historic Presbyterian church next door.

Christian Hernandez
2 years ago – Google

10

Right in the hearts of Downtown Pittsburgh. The Suite we stayed in was amazing. High Floor suite with lots of space for the whole party (3 guests). You get lots of luxury for the price you pay and much better than just staying in a random hotel room. Felt like I was in my own apartment.

Meredith
2 years ago – Google

9

Such a beautiful hotel! Included breakfast was a plus! The manager's reception every night was very good, too. The pool and fitness areas were really high quality. Very fun that the lobby is on the 25th floor! :) I can't wait to be back to Pittsburgh--- I always enjoy my Hilton Honors' fun!

Brett Boles
2 years ago – Google

7

This is a great hotel. The rooms are very nice and new. Everything is clean and in good working condition. The showers have good pressure too which is always a selling point for me. The hotel is located in an office building and the lobby is located on the 25th floor. This is a minor inconvenience when checking in but the view of the city and the decor of the lobby makes up for it. Key card required to access your floor for added security which is nice.

Kat Knapp
2 years ago – Google

10

This is a great hotel. It's ssssooooo much better than the nearby Courtyard Marriott. There are even free drinks (including liquor!) and snacks after work until 7:30. Staff is friendly and the free breakfast includes a made-to-order omelette station, which is a nice touch. Perfect location in the cultural district. Highly recommend.

alex zee
2 years ago – Google

10

In a very good location, valet parking is convient right in front of the building. Friendly and helpful staff. Room suites are very large, and clean. Modern up to date. Very big bathroom. Pricing is affordable as well, would recommend for a good comfortable stay in Pittsburgh.

Allison Stickel
3 years ago – Google

9

The room was very clean and laid out well. All the employees treated us with respect and we're very kind. They offer free cocktails from 530-730 that really help you save money if you're staying in Pittsburgh to celebrate. Also, the location is nice because it is just a short walk to market square

Justin Kroell
3 years ago – Google

10

What a great experience! Updated rooms. Very convenient location. The bartender April was amazing! I was there during the Superbowl. It's was super busy and she managed to stay upbeat and exceed every guests needs. I found easy parking in the garage across the street.

Derek W.
3 years ago – Google

9

Absolutely amazing. My wife and I had gone for our 1 year anniversary, and we had an absolutely amazing time. The hotel was beautiful, and the rooms were very nice. The staff at the front desk were very helpful with all of our questions. The morning buffet and happy hour was an added bonus, and definitely made for an enjoyable visit!

Kaitlin Nelson
3 years ago – Google

7

Hotel was amazing everything about it made me smile, except for guest services. I wanted to give a five star review but I had to give four due to the guest services. They were not very pleasant to deal with when booking the room and also about the valet parking when I asked for a later check out. They were snappy, cut to chase and they were right and you were wrong, like when I told them online the room said $140.00 and they responded they would never have a room for that rate. Would I come back yes but I would find somewhere else to stay that actually cares.

Lindsey Scheer
3 years ago – Google

9

I had a nice corner suite with an awesome view of the city! The arrival was a bit interesting as the lobby is on the top (25th) floor, but it works once you figure it out. They have a great breakfast & the staff was friendly & helpful, with comfy beds & nice rooms there's not much more you could want (except maybe a hot tub...)

Joe Rayome
3 years ago – Google

10

Modern rooms with nice touches. Staff were great: friendly, and found my phone when I left it in the lounge! If there are any cons, I'd say some minor blemishes could be touched up in the room, but nothing major. Great stay

Ruggs Cote
3 years ago – Google

8

Nice hotel, great location. Rooms are a bit smaller than usual Embassy Suites, but still nice. Be sure to reserve a onebedroom if you want a door between the living room and the bed. Great staff here!

Ben Mahaffey
3 years ago – Google

10

I could go on and on about the quality of my experience here. The staff was friendly, went out of the way to make sure I was taken care of, and never once rude. Parking was an ease with valet and my car was always ready when I needed it. Thanks for a great experience!

Hunter Williams
3 years ago – Google

10

Super nice hotel. Big rooms with great city views and modern furniture. Complimentary breakfast was top notch and delicious. Very convenient location for the convention center, lots of good restaurants near by. Not a bad gym area. Be aware, they don't do parking validation.

Kristen Turner
3 years ago – Google

10

Absolutely loved our stay!!! The hotel was beautiful, the room was great and both the nightly reception & full service breakfast were a wonderful surprise!! Can't wait to stay again...highly recommend!

Jenny Wagner
3 years ago – Google

10

This place was competitively priced and it was a lot nicer than some of the other places I stayed (it is newer). I wish I would have known about the free breakfast and happy hour before my last day! I go to a conference in the Omni ever year, the walk between the two was less than 1 minute. It was a little confusing when you first go in. You take the elevator to the top floor where the check in desk is. The top and ground floor are the only ones you can get to without a room key.

mitch rivera
3 years ago – Google

10

Really neat architecture. Older restored building. Lobby in top floor. Great breakfast included. Neat bar in lobby. Gym is very good. Walk all around town. Central location.

Angie Pryce
3 years ago – Google

6

I was specifically told there was parking when I booked only to find out the parking is in a neighbor g parking garage that you have to pay daily for. The location is great and in walking distance of everything. We arrived early and our room was not done which is no big deal but when check-in time came.....our room still wasn't done. We had a game to be at in an hour! They held our luggage and then it was lost! The bellman took it somewhere....took an hour to get it back. I threatened to go to another hotel and was in the process of calling Hilton's customer service line when my room was magically finished. The hotel is extremely nice but the staff does not do their job. Found out why my room wasn't done....housekeeping was in the elevator with me on my way to my room....complaining about how "trifling" the guests are. I will not be back!

David Incze
3 years ago – Google

9

First all the building floors start at floor 15 so you are guaranteed a high floor to say the least. Second every single staff member either smiled or said hi. Third, those other reviews about breakfast/drinks with long wait times turned out to be false then again I was there during a non Steelers weekend where people probably register 2 guests and bring in 5 people and complain about why the hotel wasn’t prepared. Fourth, those who encountered my 1 year son made me and my wife feel like we had the cutest kid in the world and we are doing something right in life. Fifth, even the housekeeper was amazing I washing my sons bottles and she even took the time to organize them and place them on wash cloth so they could dry better. Overall excellent stay. I hope your management/owners are proud of every staff member you have at this hotel. What ever your management is doing keep it up it shows on the guest side of things. Your staff are happy to work their. I can tell. :) thank you for the great 2 days I stayed at your facility. I will go out of my way to stay here if I’m ever back in town. Thanks :)

Joseph Lai
3 years ago – Google

5

I travel to country weekly and am a Diamond Hilton Honors member so my review is in comparison to other embassy suites I've stayed at. Unique embassy suites with nice views and large well done rooms. Contemporary art in huge elevator lobbies. Valet is a little inconvenient on a one way street but that is to be expected for a downtown hotel. I did find multiple bugs in the room through my one night stay. I can only assume there were more that I did not see. I would not stay here again for this reason alone.

A S
3 years ago – Google

4

The hotel was missing one of the rooms from our reservation for a large group. The desk staff was rude and had offered no alternatives. Another family trying to check in right behind us, who had reservations in hand, were also turned away. The same employee told them the hotel was full and the best she could do is try and get them a hotel room somewhere else in town. WOW. So an hour and a half later, after arguing with the desk and manager we were given a room but not the suite we booked. People slept on the floor until a rollaway bed was brought in the second night. 2 of 3 rooms had intermittent cold/warm showers at random times. Half our group took ice cold showers. They only positives are the free cocktails and snacks at happy hour and that the hotel is nicely remodeled and somewhat clean.

Ania Swanson
3 years ago – Google

5

Amazing views of the city, and location is very convenient. The downside is $32 parking per night, and service in eating area is very slow. They actually warn you that you might not have a place to sit during your breakfast. Stuff has hard time keeping up with the amount of people, lines for food, and drinks are very long. Breakfast area definitely not designed for so many guests. Room service has a lot to be desired too. I have expected way more from this class of a hotel. Evening snacks are very sparse comparing to other Embassy Suites. On the upside they were very nice and helpful to my son with disability.

Russell Spaulding
3 years ago – Google

8

Nice room on the 21st floor with a nice view. The hotel is in the middle of downtown and there is a 32 dollar a night parking fee for the car. We stayed in a 1 bedroom suite and needed to use the pullout couch for a couple of us. Everything was comfortable and clean enough. The only negative would be that there were no sheets for the pull out couch in the room. I called the front desk and it took about 20 minutes to receive them.

LaToya Porch
3 years ago – Google

7

Nice looking place. They give complimentary happy hour (well) drinks and complimentary breakfast (that ends at 9am). One particular bell hop that was super nice (from Georgia). Room service ran late which is the reason for a 4 star review and not 5. Also the pool is kind of small and the parking is ATROCIOUS along with the downtown Pittsburgh area. So 4 stars seemed fair.

Dee jay
3 years ago – Google

8

Strategically place in the center of the downtown, with walking distance from most of the offices in downtown. Walking distance from the river and stadium. Nice ambience. Nice spacious rooms. Front desk can be more courteous and welcoming to the guests. They should keep umbrellas for the guests as it rains suddenly in Pittsburg.

Amanda Hopkins
3 years ago – Google

10

Super clean hotel. Really elaborate looking and affordable. Very spacious rooms. Awesome and friendly employees. I will keep this on my list.

Travis Shaw
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Great location downtown. Room was nice with some modern touches. Service was fine. Lacked a little in reception snacks but drinks were fine. Ollie's has a pretty good beer selection.

john tuttle
3 years ago – Google

7

Great location downtown. Room was nice with some modern touches. Service was fine. Lacked a little in reception snacks but drinks were fine. Ollie's has a pretty good beer selection.

Mike Taranto
3 years ago – Google

10

Spacious rooms. Clean, and quiet. Good breakfast, and friendly staff. Amazing views. Not much to dislike at this hotel. Would definitely stay again.

Daniel Connolly
3 years ago – Google

8

Very nice rooms. Interesting layout with the lobby on the top floor. Take note that there is no on-site parking unless you do valet ($32/ night). There's a public garage across the street where weekends are a $5 all- day flat fee.

Pankaj Rajput
3 years ago – Google

7

Spacious suites and awesome location with a friendly staff. Food is average though but there are lots of dining options around so that's not a problem. Stayed there for a week and would love to return sometime soon.

Alok Anand
3 years ago – Google

7

Suites are very comfortable and spacious. The complementary happy hour every evening is also a great plus. Breakfast is better than the standard 'continental' breakfast offered at other hotels, with a full omelet bar. Only detractor was that during my the day stay, my room was not cleaned even once.

Chris Welch
3 years ago – Google

7

Once again this restaurant has been great for our staycation. We always hot up the free happy hour and the breakfast is really nice. Our room overlooked the river side. Just wish that there were cheaper parking options.

milton coley
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a room here and they had the cheapest rates around... I've been a Diamond member of Hilton for 19 of the last 22 years. We stayed here with the family and extended family recently. The stay was terrific. The property has great views and amenities, however, most important the staff was 5 star. Highly recommend this hotel if you're in Pittsburgh.

anthony campo
3 years ago – Google

8

Hotel is located inside a well maintained vintage building. The rooms are decorated modern comfortable setting. The bed is very comfortable. Breakfast is just below the normal embassy suites quality for available items. Located in a central area for great food and entertainment there is no need for a car.

Vern Burling
3 years ago – Google

10

I've been a Diamond member of Hilton for 19 of the last 22 years. We stayed here with the family and extended family recently. The stay was terrific. The property has great views and amenities, however, most important the staff was 5 star. Highly recommend this hotel if you're in Pittsburgh.

Alex Cini
3 years ago – Google

9

This hotel is fantastic. The beds are comfy and the rooms are spacious. I love the view of the city, but I wish the windows were cleaner. The location is pretty good, but we mostly drove to the different sights of Pitt. The service was wonderful, everyone is so nice! All in all a wonderful hotel.

Jill coleman
3 years ago – Google

6

Difficult to find navigate to hotel due to street construction but valet parking available. Staff was great. Room was clean. Hotel was not your average Embassy so a little disappointing.

Corey R
3 years ago – Google

9

Extremely clean and friendly staff. The free breakfast and Managers special always sets it apart from others. The top floor lobby and bar is great and the views from it are amazing. You can see inside the baseball stadium from the bar

Ben Piazza
3 years ago – Google

8

The room was great and the hotel looked quite nice. Service was fine. While not 5-star, I didn't have any problems with my stay.

David Yost
3 years ago – Google

9

Very clean. Staff was very accommodating too. Valet parking was a nice feature, but was $32 for the onw night stay.... Due to construct, they had the GPS addresses all confused. Google and the hotel need to fix separate issues there. Free breakfast was decent. It was free, and good for the price. But the dining area was a mess and they had no forks or napkins..... The bar was great and well stocked. Room serve was spot on and timely. Excellent views from the room too. Bed was clean and comfy

Michael Frick
4 years ago – Google

9

Very pleased with this Embassy Suites. Room was very modern and well put together other then the view facing rooms directly across from me. You can't beat the 'evening reception' with free alcoholic drinks and snacks. Free breakfast was good, they go above most with the hot food offerings, but it is not the greatest quality.

Crystal Scaff
4 years ago – Google

9

The location is great right in downtown. Parking was great they have valet service but we parked in the garage and walked. Did not feel scared or intimated by the area. Great bar area, very friendly bartender as well as guest services. Would stay again if in the area. And there is a pizza delivery service that is open until 2a. =)

David R Robinson
4 years ago – Google

9

While this is not the easiest place to find, the service of the staff is excellent. We had a group meet here before a business meeting and although we were all from different hotels in the area the staff welcomed and treated us a day treated us just as if we were staying there. They were very helpful in giving us access to a place to meet, providing Internet access, and storing our bags while we had our meeting nearby.

LAWRENCE ELMORE
4 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... his was an incredible Embassy Suites with impeccable service and staff. It was located in an area downtown that was convenient to walk to great restaurants, stadiums, or just a quick trip across the bridge to Station Square. The 2 hr manager's reception in the evening with complimentary cocktails & the breakfast buffet are INCREDIBLE! Overall fantastic, clean, & beautiful place to stay in downtown Pittsburgh.

Dan McCauley
4 years ago – Google

9

Digital key card is great - we could go straight to our room. Evening reception was enjoyable, as we were in town for the Steelers playoff game and could socialize with other fans. The breakfast was tasty. Parking garage is right across the street and the light rail is maybe two blocks away. Great location and service was excellent.

Kimberly Hiner
4 years ago – Google

9

This was an incredible Embassy Suites with impeccable service and staff. It was located in an area downtown that was convenient to walk to great restaurants, stadiums, or just a quick trip across the bridge to Station Square. The 2 hr manager's reception in the evening with complimentary cocktails & the breakfast buffet are INCREDIBLE! Overall fantastic, clean, & beautiful place to stay in downtown Pittsburgh.

joann rudy-shurtz
4 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... I highly recommend staying at this hotel. Everyone that works there is so friendly and helpful with a smile on their face. The continental breakfast was fresh and one of the best I've ever seen. They have someone who makes an omelette and lots of good choices! At 5:30-7:30pm they have complimentary drinks and snacks which is such a nice added touch! They go above and beyond. The hotel is beautiful as its in an old building and the top floor is the lobby which is cool! The pool and workout room are also nice. The hotel is located in a great location near many restaurants and shops. I would stay at this hotel again! I also can't stress enough what great service the employees at the hotel have! Even the valet were friendly and happy to do their Job.

Danielle Leith Scott
4 years ago – Google

10

We had drinks at the bar after the formal company holiday party. It was a nice place for the informal get together for a dozen or so people - good drinks, comfortable setting, and we felt welcome for the three hours we spent there before moving on to another bar. We'll be back I'm sure.

Chris Welch
4 years ago – Google

10

Very nice room overlooking the skyline. They do free drinks on their own happy hour. The rooms are very modern and accommodating. Would go there again.

Andrew Kelling
4 years ago – Google

8

4 PM check in time was a bit later than we wanted, but it worked out since they were willing to hold our bags while we went and explored. King bed was soft, but rollaway left a bit to be desired. Hotel was in a great, convenient location to the stadiums and had a great view.

Bryan Owen
4 years ago – Google

10

Room was clean and very nice. Service was great. Everyone was very nice and helpful. The pool is a bit small but nice anyway. The restaurant has awesome food. I got a burger for dinner and it was one of the best I've ever had.

David Bacon
4 years ago – Google

10

Great location, great service and a clean nice room. Free drinks and snacks during happy hour was a nice bonus. Highly recommend!

Jeremy Fox
4 years ago – Google

9

Very good proximity to the stadiums. Clean, comfortable rooms. Very spacious. Great for families and large groups. Hotel employees have been friendly and professional to this point in our stay. I would stay here again.

Maria Napoli
4 years ago – Google

9

I highly recommend staying at this hotel. Everyone that works there is so friendly and helpful with a smile on their face. The continental breakfast was fresh and one of the best I've ever seen. They have someone who makes an omelette and lots of good choices! At 5:30-7:30pm they have complimentary drinks and snacks which is such a nice added touch! They go above and beyond. The hotel is beautiful as its in an old building and the top floor is the lobby which is cool! The pool and workout room are also nice. The hotel is located in a great location near many restaurants and shops. I would stay at this hotel again! I also can't stress enough what great service the employees at the hotel have! Even the valet were friendly and happy to do their Job.

Gregory Woodward
4 years ago – Google

7

The building is very aesthicly pleasing but the first 13 floors are all unrelated to the hotel. Rooms were clean and well furnished. The breakfast was great and included cook to order eggs: there also was a snack provided every night. All the locks are new and only need a tap from the card or the app to open. A very good experience overall.

Danny Williford
4 years ago – Google

9

Our Suite was really clean, comfortable and absolutely quiet even though we were directly across from the elevators. The breakfast was amazing and the pool and gym were good. The downtown location was spot on and about a 7 minute walk from the David L. Lawrence Convention Center. Valet service made dropping off the car a breeze. The building is beautiful and 107 years old.

Joe Messina
4 years ago – Google

7

Very nice hotel atop higher floors in historic office building. Lobby is on top floor (25th) with nice views. Complimentary breakfast and evening reception make it a good value. Fitness center has brand new equipment. NOTE: Hotel opened in Feb 2016 and while it is beautiful, it is still experiencing growing pains. Our experience wasn't bad, but they are still getting in their groove to get service better. Don't be put off by it though - you should definitely consider this hotel