 5 854 reviews

Embassy Suites by Hilton Secaucus Meado

455 Plaza Drive, Secaucus, NJ 07094, United States Access

Embassy Suites by Hilton Secaucus Meado

Discover the Embassy Suites Secaucus – Meadowlands hotel in New Jersey. Located only four miles from Teterboro Airport, our hotel is next to the Meadowlands Expo Center. We are a two-minute walk to the Harmon Meadow Plaza featuring a 14-screen Kerasotes Theatres complex, The Mall at Mill Creek and multiple shopping and dining options including a 24-hour WalMart. In addition, the Embassy Suites offers easy access to MetLife Stadium. Board a New Jersey Transit bus across the street for convenient and quick transportation into New York City. Enjoy our SEE NYC Package which includes two roundtrip tickets to NYC daily. Enjoy style and sophistication at our nine-story Secaucus, NJ hotel. Relax in a spacious suite or meet with family and friends for a drink in our beautiful tropical atrium. Our hotel provides a complimentary Evening Reception* and cooked-to-order breakfast each morning. For more dining options, savor American cuisine in the casual and comfortable atmosphere of our Cafe Four Fifty Five. Host a special event or business meeting in the available 3,000 sq. ft. space, or celebrate a special occasion with up to 70 people in the Meadowlands Room. After a day of exploring New York City sites, unwind in the heated indoor pool or maintain your workout routine in our well-equipped fitness center. *Service of alcohol subject to state and local laws. Must be of legal drinking age. -3 miles/10 minutes from NYC via NJ Transit bus, bus pick up just steps from hotel - Free parking - 4 miles from Teterboro Airport, 13 miles from Newark Liberty International Airport -Indoor pool and fitness center - Free cooked-to-order breakfast and nightly Evening Reception* with drinks and snacks -New Jersey hotel near MetLife Stadium

The Embassy Suites Secaucus-Meadowlands is a nine story atrium hotel located in a business plaza that includes offices, theater, retail stores, and restaurants. It is just 5 miles, from New York City, the Statue of Liberty, MetLife Stadium home to the NY Giants and NY Jets, and famous designer shopping outlets. Just 12 miles, (15 minutes) from Newark Liberty International Airport , 7 miles from Teterboro Airport. Located at the junction of the New Jersey Turnpike and Route 3 the hotel is easily accessible from all points in New York and New Jersey.

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Events
    Conference facilities
  • Evening reception
  • Exhibition/convention floor
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
CHILDREN 18 YEARS AND UNDER stay free in same suite with parent.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 261
  • Largest Meeting Room Size: 1458 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 54 reviews

Candypie 2010
2 months ago – Google

7

great hotel but the central air wasn't working in the room went for a birthday party and with 10 people in one room it was super hot the ac kicked a little bit in the bed room but not much had to go into the lobby for some real air. Summer time isn't no joke when you can't even have some nice cool air in the room to enjoy.

Pedro Monroy
5 months ago – Google

9

I stayed there for three days. The buffet was great, the cook was amazing. Front desk always willing to give you the right information and the location is the best to enjoy NY city and areas around it. Love it.

Jay W.
6 months ago – Google

7

This is easily one of the best hotels I've stayed in, and I do quite a bit of traveling.  The amenities are top notch....from the happy hour set-up to the buffet style breakfast.  The staff is incredibly friendly and attentive.  My only complaint....and it may just be me.....with the temperatures dipping to the single digits at night, on the highest setting, I still didn't feel the room was remotely warm enough. Other than that, I have absolutely no complaints.

George Cotte
6 months ago – Google

9

The front desk was the best Siobhan took care of us. My wife forgot her purse on her Birthday Night and was so upset. Siobhan was so friendly and made her feel so Welcome. We are so grateful for Siobhan. Having a great time at Happy Hour. Room is great. Leaving here after to go eat.

Zoe K
8 months ago – Google

9

Good room. Decor slightly outdated. Good breakfast, nice bar. Plenty of room in the bedroom. Had a king bed for my daughter and me, my son joined us and stayed on the couch for no additional cost because we were in a BLOCK room for Supernatural. Very convenient to the convention center. Just walk out of the hotel and 300 feet you are in the conversation center. Would do it again. Fridge in room small sink outside of bedroom and decent bathroom. Towels are in the shower on a shelf. LOOK UP when you open the shower curtain. I read a review were someone said they had no towels. There were plenty of towels. Suggestion: there is a food court yard nearby on the grounds. You walk past the convention center turn right and go through the lobby of the other hotel and that's a shortcut. Otherwise you will be walking in circles.

Gerald Nieves-Caro
2 years ago – Google

8

Overall satisfied with our stay. However, when we made the reservation we explicitly asked for a crib for our 1 year old but when we arrived it was not available or in the room. We were informed that they would bring one to us but we ended up waiting till close to midnight , close to 4 hours and 2 more phone calls later for it to be dropped off to us. Again, the overall we are satisfied but this one thing really bugged us.

Edith Morris
2 years ago – Google

8

The room was nice. Breakfast was good, but if you wanted meat (bacon, sausage) you had to stand in the made to order line. Which was a large line. Parking was close and easy.

Vanessa Castro
2 years ago – Google

10

This hotel was phenomenal. Everything was absolutely perfect. The check in was quick and easy. The clerks were very helpful and knowledgeable on where everything was and of our needs. The complementary breakfast was delicious and the cook was very sweet. She was very knowledgeable on what everybody wanted and remembers a personand what they eat.Plus the location was perfect if you need a to do some late night shopping they had a 24 hour walmart near by..Love this place surely will come back here again!!!

Jessica Martz
2 years ago – Google

10

The breakfast and manager's reception were great. However New Jersey liquor laws only allow for one free drink. All the staff were friendly and helpful. The room and the rest of the hotel were clean and well maintained.

Shayna
2 years ago – Google

8

This hotel is nice for any of your needs. Whether it be needing a place to stay while visiting family or coming out for a business trip, this hotel is sure to accompany your needs. The rooms are kept very clean upon entering for the first time, indicating a good housekeeping staff. The Embassy Suites has a 24 hour gym which I think is nice to have open all hours considering the amount of people who must stay at the hotel (given it's size). This hotel also has a pool which I find to be a bit lack luster. It goes up to 5 ft in depth and does not have much width. The pool is also very warm and makes you feel like you are going into a bathtub. It surprises me that the pool isn't larger given it's popularity. There were several families going to the pool (including mine) while I was there. Aside from that it is well kept. Breakfast is wonderful at The Embassy Suites. There are a surprising amount of options for you to choose from. There is also a section where you can have an omelette made for you. This is impressive because the employee who worked the station during my stay remembered about 5 or 6 orders and got them all done within reasonable time limits. If you need to stay in this area I recommend The Embassy Suites.

Mathias Wallner-Haas
2 years ago – Google

9

Overall great hotel with big rooms. Try to get a corner room with an outward facing window in the living room. Happy hour is great! I really wish they would have drip coffee throughout the day. There's coffee in the room but I always run out and don't like to ask for refills as I usually decline housekeeping when I work from the hotel.

Paul Tamashiro
2 years ago – Google

10

Nice place to stay, close to shops and dining. They even have a shuttle van to take you to nearby places. Make sure you get the drivers name and contact number as they tell you to call the hotel or text, but no response. Fortunately, we were in walking distance so we walked back to the hotel. The driver were not notified that he was supposed to pick us up at Wal-Mart. They weren't busy, so I'm not sure what happened to our 3 texts and 2 phone calls to pick us up. Other than that it's a great place to stay. Afternoon complementary drink and snacks. Breakfast is served as well. Omelet station, fruits, eggs, bacon potato, cereal, fruit drink, coffee, hot cocoa. You will have a great experience.

Tameka Bordeaux
2 years ago – Google

10

My stay at the Embassy Suites was like a dream of unlimited comfort. I needed a smoking room and finding out that they had rooms as such was a shock. The room was impeccably clean. The swimming pool was so warm and so so needed! In addition, the breakfast was AMAZING. That was a full-on meal. I can't wait to stay here again. Worth the price!!!

Claudia Trejos
2 years ago – Google

10

Everything was amazing! Room are spacious and very clean, delicious breakfast and spacious seating space. JESUS at front desk was amazing, super friendly and very, very helpful. I will definitely stay there next time I come back.

Saun door
2 years ago – Google

10

Best place for travelling crews. There is also the Newark location. Both have easy access transport connections and back to the Big Apple letting you off. North mid or south Manhattan. Food here is great. Service is always good. Quiet clean rooms with lots of sound proofing. All the Hilton properties in this area are best first choice.

Kelly Robb
2 years ago – Google

5

Friendly staff,good service,needs updating especially beds! 320 bus stop right out front makes it super convenient for travel to NYC

John Madray
2 years ago – Google

9

Really great hotel. Staff is friendly and helpful. Rooms are very clean and they have made to order breakfast which is pretty good. Would definitely book here again!

dwinchester103
3 years ago – Google

9

I stayed at this hotel for three nights during a supernatural convention in 2017. The lobby was just as beautiful as I remembered from my last visit (impeccably clean as always), and the woman at the check-in counter was extremely helpful. It was also nice to be able to sit down in the enclosed eating area and enjoy the amazing free breakfast with my roommate. In the morning, bacon, sausage, and scrambled eggs are set out buffet style for the guests. While the chef on duty (a very nice woman who I remember from my visit over two years ago) can make a variety of omelets from the list posted near the kitchen area. There's also a selection of other things available like oatmeal, toast, yogurt, muffins, and several types of cereals. The oatmeal has condiments that you can add like strawberry preserves, brown sugar or chocolate chips (my personal favorite!) Our bedroom was very large, so both me and my roommate were able to share it for three nights without issue. We also liked that we could control the light switches near the bathroom (so we didn't accidentally wake one another despite having vastly different schedules). I also love the convenience of having the hotel so close to the exposition center, and near such a large variety of restaurants. One of the changes I did notice about the hotel however was the hot tub had been removed since my last visit. I was a little disappointed to find that (it had been a nice feature), but overall, I still had a lot of fun swimming with my father on that first day.

Maurainne Jones
3 years ago – Google

10

This hotel goes over and beyond expectations, very clean inside and out public restroom and swimming 🏊 pool area as well. The rooms are awesome 🛌 beds and pillows are very comfortable. The hot breakfast which was included is very appealing eggs, appetizing, cereals hot and cold, 🍩 donuts and pastries, made to order pancakes, eggs, omelets, French toast etc. Yogurts, wide variety of juices, ☕️ coffee, and soda's and if you're absolutely starving and can't wait in the made to order theirs a small buffet of 🍳 eggs, bacon, potatoes, pancakes etc.

Samantha Kimmel
3 years ago – Google

10

The room and hotel were typical of what we've come to expect of an Embassy Suites. The room was clean and spacious, and the breakfast was excellent! It was busy the week after Christmas, but the staff was efficient and helpful!

Lourdes T
3 years ago – Google

5

Hotel was nice, breakfast was very good, convenient looking but the mattresses and pillows were awful

Ed Rowe
3 years ago – Google

4

So I’m a long time Hilton diamond member, I love staying at embassy wherever business takes me, all over the country. I’ve only been here for about an hour so I’m not up to speed on all of the amenities but I will say that the managers reception here is a joke! Let me say that at NO OTHER embassy suites does the managers reception only include only a single drink. They give out coupons to ensure compliance for Pete’s sake! Bartender was an asshat that treats everyone like they are trying to scam him... Breakfast is a complete nightmare, it is clear that no one who works here likes their job.. It’s clear that management is lacking in a huge way. Unreal experience, seriously!

Nicole Patch
3 years ago – Google

9

Spacious rooms. Quiet and private. Was in town for business. It was perfect for my needs

Tyrone S. Mitchell
3 years ago – Google

7

The location is great, very close to NYC and there's good restaurants around without having to travel a great distance. The hotel breakfast is amazing. The staff is friendly.

Beach Pig
3 years ago – Google

7

Clean updated Lobby and well-appointed breakfast area and bar. Plenty of seating for after-hours usage to meet with colleagues. Rooms are a bit dated and have a musty smell probably due to the fact that the hotel is not completely non-smoking. Bedroom locks in accessibility for power. However bed and shower are good with good water pressure. Inexpensive compared to actual manhattan-based hotels a good alternative especially with a family.

Mende Dershem
3 years ago – Google

9

Great location if you are driving! Easy access to the city, free parking, rooms are great and staff is friendly. We will definitely stay here again.

Kelly Slate
3 years ago – Google

9

I stay in the Hilton chain quire a bit, but rarely at the Embassy. I was pleasantly surprised by this visit. The hotel was well appointed, clean, and staff was great. Parking was close and easy. We used the pool, which was warm, and enjoyed the complimentary breakfast both days. Biggest perk: SO close to the Meadowlands. Literally across the street. Only drawbacks: it has an open atrium, and the half-walls in the room hallways (which keep you from plummeting to your doom) have glass portions. The elevators are also glass. Not for folks who are afraid of heights.

Oscar Hernández
3 years ago – Google

10

At first there was a wait for a room but we waited 15 seconds. We got lucky so do expect a bit of a wait. The staff is friendly and the breakfast is free. The hotel is very clean, big and the rooms are spacious. The pool is nice as well, very relaxing overall!

Trevell W
3 years ago – Google

7

Wow they have come a long way microwave and mini fridge clean rooms tiny but modern great for business trip near everything great customer service would not have thought to stay here but will again in future

Luis G
3 years ago – Google

9

Staff was friendly, facility was spotless, bed was comfy. Essential felt like home away from home. Thank you for the wonderful stay.

Elliot Zidarich
3 years ago – Google

10

Very accommodating, friendly staff. Rooms were clean. Complementary breakfast definitely a plus in the mornings.

LW Brand
3 years ago – Google

8

15 minute bus ride from NYC without the parking hassle of the city. Rooms were clean and the breakfast was very nice.

Matt Winarski
3 years ago – Google

9

I took a large group of students on a trip to New York and this was the hotel we stayed at. It was an excellent choice. It is the perfect distance from NYC and had a ton of amenities. Rooms were clean, breakfast was delicious, and the staff was incredibly helpful. Will stay here again.

Swarna Iyer
3 years ago – Google

9

Inviting place...love the free breakfast...the suite is cozy..bed very comfy. Keurig coffee machine, fridge and microwave in the room. Enjoy staying here

Bestar Mujaj
3 years ago – Google

9

Hotel amenities we're good. Breakfast was good. Rooms were in great condition, and I love that they have the kitchen style setups with the sink and fridge. I didn't realize how a feature like that was really helpful up until I stayed at the Embassy. I recommend staying at the Embassy. :)

Justin McClam
3 years ago – Google

7

The breakfast buffet is really good with made to order omelettes. The staff are friendly and the bar tenders are the best

Anders Hostmark
3 years ago – Google

7

Update- stayed at this location again and previous wifi issues has been sorted as it no longer seems to drop out. Good value for the money on a mid-range hotel. Added a star from my previous review of 3. Positives: Convenient location with the bus stop to the city right outside. Nearby restaurants within walking distance. Negatives: Wifi keeps failing.

Nathan Vinson
3 years ago – Google

10

Very good service, great breakfast, and overall a quality place to stay

Emmanuel Sarris
3 years ago – Google

5

As an overnight guest or a Max of four day stay this hotel is spacious and has an ample amount of amenities for short stays, the breakfast is not the best, it's basic but will do.

Bitann Sinha
3 years ago – Google

10

Amazing ambience. I loved it especially the evening smooth bear. Has good shuttle system even on weekends.

Nathan Reynolds
3 years ago – Google

7

Spacious rooms with great working spaces. The staff was helpful and accommodating with all requests. I would recommend this hotel to others.

Lance Jestes
3 years ago – Google

10

The room were very clean, besides the carpets were a little stained in the rooms. But when you can see the effort the house keepers put into the rooms, you know it's clean. The staff, from the house keepers, to the breakfast crew were extremely friendly and genuine. The breakfast was good, the pool was warm, could do to be a little bigger. I could even see the Empire State Building from five floor room. I plan to stay here again.

David Daniel
3 years ago – Google

10

We had a great experience here. The kids loved the huge room,pool and elevator. There was a nice surprise of free rides to the train. I always like the free drink at manager hour and omlette breakfast

Ellie Weber
3 years ago – Google

8

Great staff, and a nice layout of the hotel. Room seemed a little lacking with uncomfortable beds and a pretty grungy bathroom. However, I would stay again!

Brandon Brockwell
3 years ago – Google

7

This hotel has all the amenities that a person could wish for. The only complaint I have is that the bathroom does not have a vent fan, which resuts in a colony of mold on the celling. Also, they do not offer free WiFi. Other than that, this hotel is great.

Carolina I
4 years ago – Google

4

So dirty. Ew. I have stayed here many many many many times- more often than I ever wanted to. It is time to remodel!!! I don't know how this privately owned hotel can even call itself a Hilton property. The carpets needed to be replaced about 20 years ago. And I don't put anything- not even my suitcase- on the couches. If you enjoy playing, "guess the mystery stain" then you may enjoy the couches and carpet. The sheets and bed linens are old, worn, and scratchy. I have had multiple plumbing issues- toilet that won't flush, standing water under the plastic tub bin, a shower that won't drain. Service is meh- but I've gotten used to the unfriendliness a California girl experiences in Jersey. It is just how most people there are. A very few rooms on the executive floors do have nice new grey couches and some rooms have Keurigs. Really they all should- and new carpets. and new bedding. One star for the free drink and a decent breakfast. One star because you get a lot of space.

Victor Leon
4 years ago – Google

9

Pretty nice place and pretty good price. Nice attention. Close to NYC and you can take bus in the front.

wesley chiou
4 years ago – Google

9

Room was clean and spacious, breakfast includes omelets which are great, parking was good, nearby bus stop takes you to New York City which is convenient.

John Soder
4 years ago – Google

8

Clean rooms, a little outdated. Free breakfast was superb, great selection as well. We enjoyed our stay.

Anders Hostmark
4 years ago – Google

6

Positives: Convenient location with the bus stop to the city right outside. Nearby restaurants within walking distance. Negatives: Wifi keeps failing.

John Divers
4 years ago – Google

5

Great location. Free parking. Decent rates. Decor needs a refresh. We had a room on the reserved top floor due to Hilton Hhonors gold status. It was nothing out of the ordinary. Evening snacks are basically potato chips. Other Embassy Suites have a much better variety. Only one cook working omelet station at breakfast. Long lineup for no reason.

Brian Leaton
4 years ago – Google

7

Location is great. Very close to bus stop, short ride to times Square. Was not able to fulfill request for king bed. Carpet very old in room. Otherwise good stay.

Paul Burke
4 years ago – Google

8

The staff are amazing. Alex, the concierge, who has worked in the city for three years, helped me with every stage of getting into and out of NY city. He deserves all five stars. The breakfasts have countless choices and were fantastic. It's easy to get on the bus into the city, which picked us up across the street from the hotel. When we do this trip again, will do it exactly the same way. The hotel needs a hot tub though.

Christopher Keep
4 years ago – Google

10

I enjoy staying here because you know exactly what you are going to get. Each Embassy Suites is maintained to the same high standard. Access to public transit is extremely close and very affordable, especially into NYC.

sankalp bhatnagar
4 years ago – Google

8

Nice place to stay I was here for a business visit. Rooms are clean & well maintained. Good service. Have a decent food service. There are lot of food joint just across the street if someone wants to have a food outside and not in the hotel itself.

Casey Mizik
4 years ago – Google

4

We were here for a dance competition which was right next door to the convention center. That was very convenient. The hotel is very nice and attractive but the cleanliness of the room left something to be desired. The carpet was ABSOLUTELY filthy!!!!! Our feet were black from walking on the carpet. Sorry, but when paying this much money for a room, a person should not have to wash the dirt off of their feet! The bathroom floor was equally dirty. The staff was friendly and accommodating. We will not be staying here the next time we go to nationals.

Jase Spáce
5 years ago – Google

7

The location was great, next to a bunch of restaurants. Great service: even though we were late breakfast, they still made us onelettes. Very helpful staff.

Cliff Galbraith
5 years ago – Google

10

Absolutely top notch staff! In an age of diminishing customer service, the folks at Embassy Suites in Secaucus went above and beyond for me and my guests. I run a convention at the Meadowlands Exposition Center once a year, and the Embassy Suites offers great value, great service, and spacious rooms. But it's really the people who are what makes it all worth it. Warm, attentive, fantastic people at this Embassy Suites! Bravo!

Mary Salgado
5 years ago – Google

10

Beautiful, elegant and clean hotel. The breakfast was excellent. Their service was great. Would recommend.

Wendy Payne
5 years ago – Google

9

Those hotel was great. It's a beautiful clean hotel in a great location especially if you plan on going into NYC. The staff was friendly and the made to order breakfast was great. The room was large and clean and the bed was super comfortable. This will definitely be my place to stay from now on when I visit the city.

Logan Sumner
5 years ago – Google

5

We have stayed here before at Christmas time and found it to be an extremely wonderful hotel. We came back again for my Dad's 50th birthday and we were less then pleased. We love the location of restaurants and shopping as well as the bus to NYC. When we arrived we saw a food tray in the hallway near our room and it remained there until late into the next day even with staff walking around the floor. We had to find a maid to get another roll of toilet paper as it was not replaced when the room was made up. The pool door would not open with our key even after several attempts to have it reset at the front desk. The next day on our way out we were looking forward to the pool but it was closed due to a maintenace error the night before. Very disappointed in our stay. We even emailed them to let them know of our of concerns during our stay and never heard a response. For the money we have spent over our stays someone should respond to the concerns of guests. On a much better note, the lady that cooks breakfast in the morning is awesome. She takes several orders at once and remembers them all with no mistakes. Awesome is the best word to describe her.