 5 830 reviews

Embassy Suites by Hilton Flagstaff

706 South Milton Road, Flagstaff, AZ 86001, United States Access

Embassy Suites by Hilton Flagstaff

The Embassy Suites Flagstaff hotel is located in the heart of Flagstaff, Arizona, adjacent to the North Campus of Northern Arizona University (NAU) and only minutes from the Lowell Observatory - where Pluto was discovered - and historic downtown Flagstaff. This full-service, upscale, all-suite hotel is a short drive from the Arizona Snowbowl Ski and Recreation Area and centrally located to the natural wonders of Meteor Crater, Sunset Crater Volcano, Wupatki National Monument, Scenic Sedona, Oak Creek Canyon, the Painted Desert and the Grand Canyon National Park. Guests at the Embassy Suites Flagstaff hotel stay in spacious two-room suites with galley kitchens and receive a complimentary cooked-to-order breakfast, high-speed Internet access and a nightly manager's reception.

The Embassy Suites Flagstaff is located in the heart of Flagstaff pine country, population 55,000, elevation 7,000 feet (Four Seasons). It is 1 mile north of Interstate 17 and Interstate 40 Interchange. Adjacent to the North Campus of Northern Arizona University (NAU) and one mile from historical Downtown Flagstaff. A variety of dining and lounge establishments within walking distance. Flagstaff is the nearest suburban city to the Grand Canyon offering a host of evening activites and tourist attractions and a brief 90 minute drive to Grand Canyon National Park. Just 35 minutes north of Sedona/Oak Creek making it a natural stop over between two scenic wonders.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Front desk
    Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Snow skiing
  • Snow sports

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
CHILDREN 18 YEARS AND UNDER stay free in same suite with parent.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 119
  • Largest Meeting Room Size: 675 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 30 reviews

Travis Tackett
2 years ago – Google

7

Rooms were nice, but starting to show their age. If you get a room on the interior by the pool, you'll be listening to kids swimming until ten or eleven at night. Happy hour was good - free drinks and snacks (pita bread/hummus, carrots/celery/ranch, chips/salsa) for two hours. I was there for business. Our hotel meeting room was right next to the kitchen, and it was loud. They need to work that out for future guests.

Joseph Worley
2 years ago – Google

10

Great night sleep. Rooms were clean and the breakfast was good. The only issue was when we walked in, the room was cool, which I loved, but the ladies were not, lol. Good location, good around the area was plenty.

Rebecca Permar
2 years ago – Google

7

Our go-to place to stay in Flag. Love it! Nice and friendly staff. Clean spacious rooms. Nice pool area for the kids. Location is great. Can't beat it!

Chong Yi Lucas
2 years ago – Google

8

Was strange to have to pay for non-secured parking in Flagstaff, where there was really nothing around. Rooms were a bit smaller than I was used to for an Embassy. Otherwise staff were super friendly and helpful. Breakfast was good. Hosted happy hour could be better.

Erica Johnson
2 years ago – Google

9

Great employees. Parker killed it during happy hour, always with a smile and friendly demeanor, even in the face of rush times. Alex greeted me every time I walked through the lobby. Definitely will stay here again when in Flagstaff.

Erik Ranke
2 years ago – Google

7

Stayed here 3 separate times over last year. Nice hotel in heart of downtown. Close to campus and easy to get to off Milton, but far from freeways. They don't have a shuttle. They are pricey during peak times and seasons. Typical ES, the happy hour is meh, with chips and veggies and small bar space. Breakfast space gets crowded and lobby is tiny for number of rooms in hotel. Larger size fitness room than typically see so that was good, very clean too. Staff is great, kind and always helpful. Rooms and furniture nearing the time to update. Last stay had a broke heater and luggage rack (both fixed day reported)

chordarrow1
2 years ago – Google

6

Rooms could be better taken care of (they were clean but outdated). Management should intervene when a guest attempts to take advantage of another guest. A family was sitting at a table with three children. The parent had to get up and get her breakfast after getting food for her kids. Two women approached the three kids when the parent walked away and assumed the table with the kids seating with their meals. Subsequently, one of the three kids got about and called the parent back to the table to address the issue. The parent confronted the two women. The Two women refused to give the table back, so the parent asked one of the Hotel's manager to step (who witnessed the ordeal), but declined to do the right thing and have the family with three kids the ultimatum: work it out or find another table. Then made the statement to the parent of the three kids that it is the Hotel's policy not to pick sides regardless of who's right.

Shweta Greeb
2 years ago – Google

8

An amazing place at Flagstaff. The hotel is beautiful and very big. All facilities are awesome. I think they can do some add one yo breakfast to make it to embassy standards across the globe. Apary from that I can say you can never go wrong with this place.just give it a try and experience yourself. And if you make reservations in some you can get great prices as well.

Jolene Patterson
2 years ago – Google

5

It was ok. Rooms r great!! Clean and comfortable beds!!! Just wish did better maintenance on electricity in rooms and spa. Great customer service and awesome bar tender!!!

Peter West
2 years ago – Google

10

This is one of the newer Embassy Suites and the rooms are comfortable and clean. We had a crib put in the living room and it worked very well for us. The standout was the service - every single member of the staff said hello every time you pass them, no request was not fulfilled immediately and the front desk staff were awesome. I travel a lot for business and this gets a thumbs up. In fact we’re booking again for next year.

Adrienne Bowman
2 years ago – Google

8

In a really nice location in Flagstaff, located right behind NAU. The suite we stayed in was quite large, for the group our size we were all very comfortable and there was a lot of living space to hang out in. The free breakfast was really good, and every evening there was a happy hour with free drinks and snacks. Would definitely stay here again

Jessica Ritter
2 years ago – Google

9

This hotel was fantastic. Happy hours, suites, friendly service from front desk to room service. All in all they made a boring work trip a very pleasant experience.

Ben Ruddell
2 years ago – Google

8

This is my top recommendation for a campus area hotel in Flagstaff. Modern and clean. Often much more affordable than the Drury at the conference center, and government rates are honored. Right on campus.

Joe Hall
2 years ago – Google

10

We stayed here and got 2 free adult lift tickets to snowbowl Flagstaff for free. The room was clean and comfortable. The breakfast was good with an omelet station.

Zen Disaster
2 years ago – Google

6

It is more like 3.5 stars, but I can't do that here. Rooms are kind of small and the mattresses needs to be replaced. You end up rolling towards the middle. Staff is very friendly and nice. Rooms are clean. Happy hour isn't crowded and breakfast is pretty good.

Tom Spann
2 years ago – Google

8

While not an Embassy Suites originally, they have done a good job converting it. Made to order breakfast (omelet) was superb along with decent other options. Room was clean. Upon arriving, the room was like an oven, though, and we had to turn heat off all night. Good overall

Luke M
2 years ago – Google

8

Overall a very nice stay, everything and everyone was very nice. Hotel is a little older and it wasn't the cleanest hotel we have been to, but was for the most part fine. One of the other families we were traveling with also staying at the hotel, found black mold under their sink, and we're moved to another room immedietely. Continental breakfast was one of the better I have had, and the reception hour with free drinks makes up for some of the issues with the hotel.

Suzanne Montover
3 years ago – Google

10

We had an excellent stay! The staff was wonderful! The complementary breakfast is absolutely delicious.

Julie Anderson
3 years ago – Google

10

Love this place! Especially the free happy hour that starts at 5:30 :-) bartender is always super nice he’s been here at this hotel for a long time and the front desk staff is very friendly nice big roaring fire as you walk in very cozy and the rooms are huge separate living area and separate sleeping area :-)

Max L. Apodaca
3 years ago – Google

10

Rooms were nice and comfortable. Breakfast in the morning is very good! Made to order omelets were amazing

Linda Dao
3 years ago – Google

5

Place is in need of a renovation. Outdated compared to other hotels I've stayed at. Drury Hotel next door looks a lot nicer. Walls are thin. I can hear conversations from the person next door while in my room. Not bad if your next door neighbors aren't loud, I guess. Might sleep in living room.

Ryan Ruelas
3 years ago – Google

6

Customer service is amazing, many luxuries that are included with your payment. The only major issue is that the beds (at least in our room) are abysmal. The king bed was extremely thin, you could feel the springs. Great place to stay not a good place to rest.

Nate And Courtney
3 years ago – Google

9

This is a nice option for a chain hotel in Flag. Good food. Clean. Nice amenities. The bar is nice too

Rick Horsley
3 years ago – Google

10

Generally enjoyed our 4 day stay here. The food was excellent, the staff was great and the rooms were everything we wanted. Highly recommend the experince at this embassy suites.

Ken Larsen
3 years ago – Google

8

I really like the Embassy Suites great service great help Janie was amazing at the front desk (when is she going to become manager) and they got to find something to do with those sofa beds they are not fit for adults

john HERRELL
3 years ago – Google

10

Great place to stay. Friendly Staff great breakfast. Very clean. Sarah at the front desk was absolutely GREAT!

Juan Ng
3 years ago – Google

9

Make reservations ahead of time for it is located on Milton Rd and near downtown Flagstaff. Busy place all year around and summers is the busiest season. Plenty of parking for small or large vehicles. Great place for the entire family! It's waiting for you!

Nelson Llumiquinga
3 years ago – Google

9

Management promptly addressed any issues. But most importantly, service is phenomenal! Front desk staff is friendly and knowledgeable and if you are lucky enough to have Marisol and/or Mark working the breakfast area you will be impressed by their attention and courtesy! These two phenomenal staff members are always cleaning tables, picking up dishes, sweeping dropped food, etc! Truly pleased with our stay!

Noe Santos
3 years ago – Google

7

Clean rooms, friendly staff, delicious hot breakfast buffet! Only giving it four stars because, despite the rooms being very modern and clean, the mattresses could use a little upgrade.... (As of 9/7/17)

Tammy Smith
3 years ago – Google

6

I usually love Embassy Suites but the beds here were super small, squeaky every time someone moved. That kept me up. Could even hear the neighbors beds squeak. Temp control of the room was not accurately working so it was either too warm or too cold. The cooler fan was very loud. They did have a great room layout minus the beds. Large TV's. Ample room for four. The staff was always very nice.

Mark Newbauer
3 years ago – Google

10

that was the nicest hotel I stayed at in a long time. that staff was the friendliest Hotel staff I've experienced in many years. And that cooked-to-order breakfast was awesome.

Jim Pavlik
3 years ago – Google

9

I like that there are stairs next to the elevator. The layout is a bit strange. Rooms are a little dated, but still nice. Great breakfast. Walkable to downtown hotspots.

L Klein
3 years ago – Google

9

Great stay, but one small issue. The ac didn't work that great on the room. It wasn't bad enough to mention to staff, but when you can in from outside, it want so comfortable. It cooled off by the time we went to bed. The hotel had happy hour, which is great. Free drinks and snacks. Staff were very nice. Decent pool. Clean rooms.

GERARD RAMIREZ
3 years ago – Google

10

Bryce was awesome. We had an internet issue and he took care of that immediately with great customer service. There was one issue in the bedroom that Bryce had no control over and we never brought it up and that was the sofa bed it needs to be replaced in room #229. Our son had to sleep on the sofa and put the bed back in. The bed springs were hurting him. Other than that it was a great stay! Thank you

Nicholas Dee
3 years ago – Google

9

Customer service was excellent! The rooms where nice and our bartender inside the hotel was wonderful. Go see Isiah and ask for a old fashion. Superb mixologist

Stu Gershon
3 years ago – Google

6

Needs refurbishing. Much needs repair. Good service but skim milk should NOT have to be "requested"! Good location.

J Lynch
3 years ago – Google

10

Best place to stay! Thank you Alex and Madison for making our stay so pleasant! Thank you Especially to Awesome breakfast Omlete Bar Chef's!!! Can't wait to come back through for another Terrific breakfast!!! Y'all made our day ☆

Karla Jensen
3 years ago – Google

10

Great Customer Service - I am a Hilton Honors Diamond member who reserved a room for a friend who was experiencing a tragic loss of a family member. I contacted the hotel directly to inform them that they would be arriving very late and to ensure that the room was covered with my points and that all costs were sent to me. The hotel went above and beyond to give them my Diamond upgrade and to ensure that they were well taken care of. My friend arrived in the early morning hours after driving for over 20 hours with an aging mother. I cannot thank the staff at the Embassy enough for the making their quick stay as pleasant as possible under the situation. Your kindness is so appreciated!

Ian DeRizzio
3 years ago – Google

8

Nice place, comfortable beds, good breakfast and options. Nice location. Plenty of options to go out and eat and do things in flagstaff. Not too far from the canyon activities. Kind of a strong cleaning chemical smell stuck to the hallways but all in all a nice place to stay.

M Lemieux
3 years ago – Google

6

Good locale, as of now, friendly staff, check-in good, our room was clean & acceptable. Managers happy hour ...okay, if you drink!! 🖒

Dan Hubbard
3 years ago – Google

5

The room that we stayed in was presented as a suite online. It was a very cramped in there. The evening staff was but the morning staff was bubbly and friendly.

Christopher Hines
3 years ago – Google

9

Rooms were very clean and well maintained. Staff were excellent and the location was perfect for the NAU Jazz festival

Duane M
4 years ago – Google

6

The food is good and the service is good once you get in the restaurant however the front desk staff could use a little bit of work we've come here twice and both times they lost our reservation... although this second time they did accommodate us but we had to explain it 5 times, 2 different people and show a text confirmation during the process were made to feel a little uncomfortable. Once you get in the restaurant so the service gets better and the food is pretty good.

Michelle Robertson
4 years ago – Google

7

This is a nice Embassy Suites. They have WiFi but it does not work well in the room. Step outside and it works great, which is kind of frustrating. Breakfast was a little slower especially since it wasn't very busy. Rooms were clean and staff was very nice.

Elizabeth DiGiuseppe
4 years ago – Google

10

I actually had to stay at this hotel for three months while looking for a home here in Flagstaff. Customer service is outstanding housekeeping Department couldn't have been better my room was spotless anything I needed I just picked up the phone and within minutes it was at the door. Upon arrival at the hotel knowing I was staying for a while they made sure I had everything I would need from the local newspaper to the weather report for the next 7 days as well as a list of local Realtors and rental agencies. Amazing try to get that at any other hotel and they'll laugh at you. Hands down the best housekeeping staff at any hotel anywhere in the US nice job keep up the good work

Steven Pope
4 years ago – Google

10

It was late and we needed a place to stay. The Embassy Suites only had one room available and the heater was not working. They gave us a great deal on the room and provided us with extra blankets just in case it got too cold. Everything worked out great!

Tommy Gumm
4 years ago – Google

8

Great super friendly staff including the general manager Bill who on several occasions went above and beyond to make sure everyone was taken care of and was happy. Happy hour was more than expected with nice selection of snacks that never ran out. Will definitely return in the near future.

Regina Wright
4 years ago – Google

10

We stayed overnight due to an accident that closed down the freeway for us to get home. We got to take part in the free happy hour in the bar. The bartender was very attentive and friendly. Made our experience more enjoyable. Our room was clean and quite comfortable, with a separate seating area from the bedroom. The lobby was very clean and inviting as well.. our stay was short but nice.

Shawn Perry
4 years ago – Google

9

The hotel and the city of Flagstaff are beautiful. The layout of this Embassy Suites is different than any you've experienced before. The hotel only had a couple levels, but had a large footprint with a large loop surrounding a small courtyard. However, the other features like the managers reception and the breakfast buffet with the cook-to-order omlet station are still there. The suites are a little smaller than most, but they are clean and comfortable. The hotel is right off of 40 and historic 66 with lots of food and shipping within walking distance.

Nancy Greinke
4 years ago – Google

4

Will never stay at this site again. Had someone attempt to break-in to our room while we were sleeping. We scared him off but he was able to get the door open. Thank goodness for the door stop-latch!!! Front desk told us that a guest mistakenly tried to enter our room. Really? If so, why did his key work? Otherwise, room was okay, seemed to need some updating (especially the hotel interiors/hallways). Breakfast wasn't good. Have stayed at other Embassy Suites and was very satisfied.

O. Frazier
4 years ago – Google

6

Breakfast wasn't as good as usual, but Embassy suites has always been a good place to stay. During my last visit 7 years ago the breakfast was much better. Maybe I caught them on an off day.

Jason Farmer
4 years ago – Google

8

I love me some Embassy Suites. The managers happy hour had good food choices and as we all know, free drinks are the best kind. Short version is stay here and be happy you did.

Tyler Ryan
4 years ago – Google

9

The suites are beautiful and spacious with very large HD TVs. There is a very high quality complementary breakfast with made to order food. Wifi was also provided for free.

Scott Cheo
4 years ago – Google

10

Love this hotel. Great service. Great breakfast. Nice rooms.

Maile Ciccone
5 years ago – Google

10

Hotel parking lot light was dark but room was very roomy and enjoyable. Plenty of parking and close to food.

Deneane F
5 years ago – Google

9

Great Staff and customer service!! The rooms were very clean and the breakfast was amazing!! I will defiantly staff here again!!

Bob Coakley
5 years ago – Google

5

Stayed here before Christmas to ride the Christmas train in Williams. There were a lot of people during breakfast so maybe that was the problem, but there was hardly any food left when we went down. Also, the rooms are just ok.