 5 834 reviews

Embassy Suites by Hilton Houston Near t

2911 Sage Road, Houston, TX 77056, United States Access

Embassy Suites by Hilton Houston Near t

Welcome to the Embassy Suites Houston - Near the Galleria hotel. The appeal of our hotel property impacts you the moment you walk through the front door. Our lobby and atrium are filled with warm and inviting sitting areas for your comfort. A jungle stream with two lovely swans adds the final touch to this incredible ambiance. The Embassy Suites hotel is located in the heart of the Galleria shopping and business district. Galleria Attractions, , Saks, Nordstrom, Spa, and Marcus, Polar Ice skating rink (home of Olympic Gold Medallist Tara Lipinski), Fox Sports Bar, Cheesecake Factory, and Del Frisco's are among many of the bars and restaurants within walking distance. Corporations Nearby the Embassy Suites Houston - Near the Galleria Hotel, Bechtel, ChevronTexaco, Williams Company, IBM, Texas Medical Center. Attractions Nearby the Embassy Suites Houston - Near the Galleria Hotel, Minute Maid Field - Home of the Houston Astros, Toyota Center - Home of the Houston Rockets, Houston Comets, and Houston Aeros, Reliant Stadium - Home of the Houston Texans and Houston Livestock Show & Rodeo, Robertson Stadium - Home of Houston Dynamo, Houston Zoo and Museum District, Houston Theater District, NASA - Clear Lake/Kemah Boardwalk, Port of Houston/Galveston Cruise Port, Galveston - Beaches and The Strand. Universities Nearby the Embassy Suites Houston - Near the Galleria Hotel, Rice University, University of Houston, University of St. Thomas, Texas Southern University, Houston Baptist University. Embassy Suites Houston - Near the Galleria Hotel Room Amenities, Private bedroom/Separate living area with a sofa bed, Wet bar, refrigerator, microwave, coffee maker, Two TV's, four telephones with two lines, High-Speed Internet Access Embassy Suites Houston - Near the Galleria Hotel Amenities, Indoor pool, whirlpool, On-site fitness center, Business center, Free Made-to-Order Breakfast, complimentary drinks and snacks at the Evening Reception. No matter what brin

The Embassy Suites Houston Near the Galleria is one block from the Galleria Shopping Center a popular mall and top tourist attraction in Houston.

Hotel

  • Internet
    FREE WiFi
  • Transportation
    On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom telephone
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Phone in bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Tennis court
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 150
  • Largest Meeting Room Size: 725 sq. ft.

Parking

  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 34 reviews

Brianna McElveen
2 years ago – Google

6

I enjoyed my stay but the suite my boyfriend and I were in was not up to standard. The coffee table had a piece missing, the shower had a piece missing, the door was missing the lock and the shower did not drain properly. I didn't complain but I expect more for the price. The front desk staff was really friendly and helpful. Breakfast was good and happy hour was as expected.

Mary Woodward
2 years ago – Google

10

It was a great place to stay!! Crystal that work in the restaurant was l amazing!!! She bought us room service on our first night. We talked for maybe 2 mins. Then my daughter wanted some more of the drink we had in the evening earlier . So I took her down to see if they still had some, she went out of her way and made her a glass just for her!!! When the next evening she remembered that we planed to go to the beach and asking about it to my girls. Simply amazing how friendly she was!!! She deserves a raise!!

Monique Tate
2 years ago – Google

10

CLEAN spacious 2 room suite. Staff friendly and the made to order complimentary breakfast was the best I've ever had. This was our family vacation and we had never stayed at an Embassy before but we will be from now on. Absolutely the best.

Luisa Galvan
2 years ago – Google

7

Anytime we travel we stay at the Embassy because 1) family friendly 2) can't beat their breakfast. We enjoyed our stay here will definitely stay again but I would like to see the pool are cared for a little better. The pool area needs work, paint was bubbling off the walls and some had chipped off, the ceiling looked a little yucky too. One of the nights the kids decided to go swimming it was around 8pm I sat down at one of the tables trying to do some work on my computer. The outlets didn't work. There were towels everywhere and the basket of dirty towels was full only 3 clean towels left on the rack. I started to pick up the towels and sweep out the water because the floor was full of water the comer area opposite to where the hot tub is was full of water. I doubt anyone checked on it all day. I passed by the next morning just to see if anyone had checked on it, but it all looked the same. On the bright side the breakfast was good, the staff was friendly the lady that serviced our room Lucia was awesome💗 the manager (I think he was the manager) that worked Saturday and Sunday was cool too, Very helpful and friendly. Had fun meeting people during reception hour, the husband even played a round off chess with another guest 😃 and the kids loved the swans and were able to feed them during reception hour as well. The hotel is the perfect location to visit Houston will definitely stay here again. One thing is for sure we have yet to stay at an Embassy that is better than the one at Lubbock!

James Rater
2 years ago – Google

5

Room are nice. They are either currently doing renovations or they need to soon. There are some water leaks on the b6 to floor and I had 2 co-workers that said there is water damage in their rooms. We are also having issues some refrigerator is not cooling. They also need to keep up on the snack refills on the premium floors. We have to request for refills multiple times. Not a real deal breaker but it's a pain nevertheless.

Tracey Lynch-Strozier
2 years ago – Google

9

Great hotel in the perfect location! Trendy atmosphere, yet very warm. Love the swans in the lobby!

andrew laughlin
2 years ago – Google

7

Always have a great breakfast no matter What! Then there is happy hour with complimentary cocktails and snake foods. The place is well taken care of. The pool has too much chlorine and the only negative things I have to say are they are a bit pricey and my god someone rescue those poor swans that have nowhere to go just trapped in this tiny "pond". Feel that being this is 2018 that HILTON should have realized that is not classy and just makes them look bad!

Lisa Johnston
2 years ago – Google

9

This is a really nice hotel. We have enjoyed our stay. The staff is friendly, the room is very clean and comfortable, the amenities are great, and the food is wonderful. We will be back!

Mario Guzman
2 years ago – Google

5

Hate to write this as I am a big fan of Embassy Suites. This particular hotel is pretty dated. The rooms are good in size and ok overall. During my Stay my TV did not work, nor did the microwave in the room. The hotel staff was friendly overall. Price for parking is very high compared to other hotels. For the price you can probably find a better place to stay.

Alexandre Anderson
2 years ago – Google

6

This hotel service was good, only issue was one elevator was out. This establishment really needs to consider remodeling rooms are a bit dated. They did allow us to use the service elevator. The swans were nice and the free breakfast was delicious.

Elizabeth DiGiuseppe
2 years ago – Google

9

My husband and I recently moved to Houston from Arizona and stayed at the Embassy Suites for almost 2 weeks while looking for a place to live. Everyone there was so friendly and helpful. Truly felt like a home away from home. Rooms were super clean and the kitchen staff was awesome. The front desk staff were always there with a smile and willing to help. Definitely somewhere I will send my family and friends

Reubin Smith
2 years ago – Google

10

The Embassy is ALWAYS a good choice when traveling. Having a hot breakfast to start your day is a plus and the manager's reception is a welcome after finishing business. The rooms are very spacious and comfortable. They also have a pair of swans. Can't beat that.

Laura W
2 years ago – Google

7

Nice facility....two really large swans in the water feature in the atrium. Decent bar when open. Good for small conferences or get togethers.

Kathy Sevilla
2 years ago – Google

10

Everything and everyone, we're amazing. The swans were an added bonus. It's beautiful inside, and our room was so inviting. My husband and myself have decided to go there one weekend out of each month for a getaway.

Nick Sinishtaj
2 years ago – Google

9

Awesome Hotel. The staff, management, the breakfast and the complimentary happy hour and you're just steps from the Galleria mall and some of the finest restaurants in Houston in walking distance. Perfect weekend getaway with very affordable rates Friday through Sunday..

Darlene Robertson
2 years ago – Google

10

Best hospitality from management that I have experienced. Love the swans and the children being allowed to feed them with management assistance. A memorable Christmas trip!

John Martinez
2 years ago – Google

10

Awesome place, food was great here too. Heated indoor pool.

Jasmine Diaz
2 years ago – Google

8

We had a couple of issues with the room itself but the staff were amazing and they helped as much as they could. The breakfast was super tasty and the swans are beautiful. Shower had hot water and by far one of my favorite hotels I've been at.

Laura Heiser
2 years ago – Google

9

We stay at Embassy Suites hotels around the nation, and the Houston Galleria location is one of our favorites. Glenda was very welcoming and so nice to our children, and she repeatedly checked in on us to make sure all of our needs were met. Our children loved the swans, and our oldest was even allowed to feed them with Glenda. Breakfast and managers reception were great as usual. Our room was modern and comfortable. We will definitely be back

wayne7001
2 years ago – Google

9

They have swans and omelets. Friggin sweet. Nice rooms too.

Kale LeBlanc
2 years ago – Google

9

Very nice hotel. Extras are included. Hotel is very well maintained and has a relaxing atmosphere.

Kenneth Bradford
2 years ago – Google

8

The location of the hotel is perfect for a shopping trip at The Galleria. It is within walking distance. Just a block or so away.

Leroy Green
2 years ago – Google

10

Best thing about this place was Roger the bartender. I swear to you this man was awesome. I went to happy hour with some family whole visiting Houston and we did Happy Hour before going out. I seriously just wanted to hang out with him and learn about all the drinks he knew and the history behind them. Roger knew his drinks and taught me a lot. Gotta hand it to Embassy Suites for having a guy like that. Really made me feel welcomed.

Jerry Love
2 years ago – Google

6

Nice area, premium floor does not include snacks as in other Embassy Suites. Extra 30.00 a night. Had mold stain in the ceiling of my room and a small water leak around it.

Scott Collins
2 years ago – Google

10

Nice, really large rooms. Free happy hour! And pet swans swimming around in the lobby.

Jennifer Orpitelli Gurnea
2 years ago – Google

10

We evacuated the flooding in our area to this Embassy Suites and I have been so impressed with the kindness and hospitality of every employee I've encountered. The manager even fed the Swans with my kids which totally made their day. Thank you for making this difficult time that much better for my family of 5!

Laura Martin
3 years ago – Google

5

The staff was friendly. The check in was smooth and quick. The room was as it appeared on the website. Plenty of room for our group. The room was not very clean though. The shower curtain was pretty dirty as were the floors. The water fixture in the bathtub was very difficult to turn on and there was no cool water. When we got the water on you could not stop the constant drip. The mini refrigerator was not anchored down and ended up scratching my daughters foot. We did leave early due to the weather but when checking out and telling the staff about the problems, it was one of those moments where you knew nothing would be done about it. Maybe if the the same amount of time was given to the rooms as the cleaning of the swans area it would be a 5 star.

Sonja Beamon
3 years ago – Google

9

Staff was amazing, friendly. Rooms were good size and had everything we needed. Breakfast buffet was very good.

Jorge Magallanes
3 years ago – Google

7

Nice, but... Hotel is excellent, very comfortable and rooms are very spacious. But they do not have WiFi (seriously!?) and our hotel room was not clean.

Jonathan Ary
3 years ago – Google

10

I stayed here for 3 nights while visiting Houston. Pros: Large clean rooms.... The rooms were large enough that even though the room was right next to the elevator, we were never once disturbed. Breakfast.... They have a very large selection and you can have stuff made the way you want it. Walking distance to the Galleria... It's literally a 2 minute walk around the corner. Water pressure in the shower... Finally, a hotel that you can actually rinse the shampoo out of your hair quickly! I hate it when you have to stand there forever with a trickle of water falling out. Cons: I can't really think of any. I recommend.

david hernandez
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around... This is a great hotel. The staff is very eager to serve and were excepionally helpful. The breakfast can not be beaten. On the morning we stayed they had an omelet bar, cooked to order french toast and pancakes, biscuits and gravy, scrambled eggs, roasted red skinned potatoes, bacon, fruit, yogurt, cereal, pastries, bread, bagels, juices and soda. Add to that the live swans in the atrium fountain and it was almost unbelievable. The only real problem is that it is in Houston and I hate Houston traffic.

BRANDI DOOM
3 years ago – Google

9

Great place to stay especially with kids. All the rooms are a living room/ desk area, also has a fridge, microwave, sink, coffee. Great free breakfast, and indoor pool. My kids fell in love with the Swans, so beautiful and serene.

samantha kennedy
3 years ago – Google

6

Roomy, lots of space, but my room had poor air conditioning (and, if you've ever been anywhere in Texas, you know how important good a.c. is). I had the thermometer set to 60, room felt like it was in the mid 70's.

Michael Ault
3 years ago – Google

7

This is a great hotel. The staff is very eager to serve and were excepionally helpful. The breakfast can not be beaten. On the morning we stayed they had an omelet bar, cooked to order french toast and pancakes, biscuits and gravy, scrambled eggs, roasted red skinned potatoes, bacon, fruit, yogurt, cereal, pastries, bread, bagels, juices and soda. Add to that the live swans in the atrium fountain and it was almost unbelievable. The only real problem is that it is in Houston and I hate Houston traffic.

chaniva Christopher
3 years ago – Google

10

Embassy Suites by Houston has earned my loyalty. They worked through any problem we had with no problem. I love the rooms and was upgraded to a premium room just for being a loyal customer. I give this hotel 5 stars.

P Jones
3 years ago – Google

7

Great room service and good food. The waitress at the morning breakfast was the best. I hope to return the next time in Houston.Reserve my room now

marlene johnson
3 years ago – Google

6

Don't get me wrong the staff is great and helpful, the hotel has great things about it. But it also has some not so great things. Some of the renovations aren't executed correctly. My bathtub in my room has been recoated but is now peeling. I want to stay in a place As nice or nicer then my own home.The decor is nice. They have swan that live in the indoor water feature but I think it should be cleaned better. Nothing is just out right awful, there just need to be some changes made. These hotels can afford the up keep so they need to do it and do it well. The breakfast is great, and they keep it so neat and clean.

Projectile Objects
3 years ago – Google

9

This place was a pleasant surprise. It doesn't look like much from the outside, but inside has a spacious atrium with Swans (seriously!) Outside of the complementary breakfast, central location, and swans in the middle of the place, my room was big and awesome. I wish the windows had more of view, but what can you expect when the building is sitting in the middle of a retail commerce wonderland (from 7734).

Shooshi Roll
3 years ago – Google

8

The Embassy was a very nice hotel. Clean and smelled nice. Right near the Galleria mall. Plenty of restaurant choices in the area.

Mark Skipper
3 years ago – Google

9

Very clean room. Quiet, comfy bedroom. Staff was friendly and helpful. Self parking in their lot costs $15 a night. Nice looking pool and workout room. My tub drain was running slow but maintenance took care of it during the day. Only negative was that the computers in the business center didn't have working USB ports so I couldn't print documents I need for work. Enjoy the manager's reception and say hi to the swans!

Ashley Burgess
3 years ago – Google

10

The Embassy Suites was really clean and the staff was nice and professional. I was there for a training in the meeting room and the chairs were very comfortable.

mollyaubrey8
3 years ago – Google

10

I was there for Superbowl weekend. Chris at the front desk was very helpful. Overall great staff and amenities.

Nathaniel Pramuk
3 years ago – Google

10

Older hotel with updated amenities. Nice, clean rooms. Convenient area.

Trinetta Butler
3 years ago – Google

10

I wish I could give embassy a 100000 percent rating the swans are beautiful the indoor pool is wonderful the fitness room is splendid the rooms ate so neat I almost died looking at it omg u have to go to the Embassy Hotel

Stephanie Waller
3 years ago – Google

8

I had a wonderful experience. We had our 5th year Richards Women Retreat there. William the General Manager, he was exceptional wonderful. He was very professional and well relaxed. He made you feel welcomed. When William saw kids by the swams, he took the time to have the kids feed the swans. They really enjoyed that. The food was great. Although one chef was not so pleasant, I didnt get his name but he was a tall african american maybe he had a bad day. I look forward to staying there in the future to come. Another concern that I had was, the water pitcher by the wall with the strawberries in it. When the water was very low, I saw several guest remove the top just to get the strawberries. If someone can please correct this. Other than that , I have a wonderful stay. The rooms were very clean.

David Daza
3 years ago – Google

9

Great place to stay and get some rest after visiting local museums, parks and malls. Near to Galleria Mall, just need to go thru parking zone and cross the street. Rooms are clean, breakfast service is very good, wifi also works very well. Family option for 3 or more.

Jose Couvillion
3 years ago – Google

8

Very nice. Service was great. Hope to stay again.

Ed Armenta
3 years ago – Google

5

Room was fine. Shower head was too low. Shower head didn't have good settings. Breakfast was good.

Keiosha Hunt
3 years ago – Google

6

Great bed, love the breakfast options and cook to order grill but the cook NEVER whipped his spatula or the grill off in between orders. The result was omelet flavored pancakes. There are also mosquitoes EVERYWHERE and my shower leaks constantly in addition to not draining properly. The maintenance person came to "fix" the shower but really all he did was make it harder for me to turn the shower on meanwhile I'm still having drainage issues.

THELMA PENA
3 years ago – Google

7

Great location near restaurants and shopping. Spacious rooms were clean and comfortable with complimentary evening happy hour and full breakfast. On the negative side, I was not advised about fifteen dollar parking when I made reservation.

Creschenda Shuler
4 years ago – Google

9

I was attending a meeting at this hotel. The hotel is in a great location, was beautiful inside and provided a nice meeting space. The hotel staff was very helpful and accomodating. If I have to stay in Houston in the future, I would stay at this hotel based on this experience.

John Powell
4 years ago – Google

10

What a great property! The entire staff has worked really hard to make us feel like guests in their home, they're welcoming, warm and they've even allowed our kids to fees the swan. The hotel itself is comfortable and accommodating but it's the team that's really made the stat memorable.

Michelle Duray
4 years ago – Google

7

Even if they messed up our reservation, I still like Embassy Suites. Very nice here. There was a construction on top of us so it woke us up for 2 days with the sound.

George Crooked
4 years ago – Google

8

Nice place to stay with kids or multi family's. Mr. Khan took care of any problems that happens while traveling. Bar service was excellent, breakfast was good and the kids loved the pool and feeding the Swan Cheerios. It's not the Ritz but descent place to stay.

Rodney P Marionneaux
4 years ago – Google

10

As always excellent front desk staff, most accommodating. Room clean and very comfortable. Evening restaurant dining not quite up to the standards I would expect.

Michael Schaefer
4 years ago – Google

10

They're always great with customers, the place is well taken care of, and they're kind.

J Ball
4 years ago – Google

5

First room had no lock on the bathroom door, who doesn't lock the bathroom? They said they send up engineering , never came. Moved us to another room the next day and the AC didn't work, finally fixed that. Had to call for extra towels, twice. Free breakfast was just ok the first day, after that it was awful. The oatmeal was literally cold soup! The third day, I skipped breakfast! Don't plan to return.

Dennis Dotson
5 years ago – Google

7

Everything was as I expected when I travel. My stays are either with embassy suites or Homewood. The only thing I saw and experienced that wasn't 100% was friendliness. Just get your staff in better spirits! Great facility, thank you!