 5 928 reviews

Embassy Suites by Hilton Ontario Airport

3663 East Guasti Road, Ontario, CA 91761, United States Access

Embassy Suites by Hilton Ontario Airport

Welcome to the Embassy Suites Ontario - Airport! Embassy Suites Ontario - Airport is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California. We are located in Ontario, California just off interstate 10 and interstate 15 in the heart of Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LA/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Embassy Suites Ontario - Airport for Business! Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LA/Ontario Airport and Ontario Convention Center are just a few minutes away. The value minded business travel will enjoy our amenities such as oversized work desk area, free wireless high-speed internet and airport shuttle service. Embassy Suites Ontario - Airport for Leisure! Leisure travelers visiting the area will enjoy our close proximity to Citizens Business Bank Arena or the Ontario Convention Center. The Embassy Suites Ontario - Airport is located only 8 miles from Auto Club Speedway. If you are coming to the NASCAR Sprint Cup Race, this is the place to be. Business and Leisure Amenities at Embassy Suites Ontario - Airport: • Complimentary Cooked to Order Breakfast everyday. • Complimentary evening managers reception everyday. • Spacious two-room suites. • Plush new furnishings including the Embassy Essential bedding collection ensure a restful nights sleep and comfortable stay. • State of the art amenities including 32 flat panel televisions with e

The Embassy Suites Ontario - Airport is located just off interstate 10 and interstate 15 in the heart of Ontario business district and is conveniently accessible to all major freeways and routes in the Inland Empire. Complimentary shuttle service is provided to and from the Ontario International Airport.

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Children's play area
  • Family plan
  • Playground
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Minibar
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 8
  • Number of Sleeping Rooms: 175
  • Largest Meeting Room Size: 3542 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 28 reviews

Lemer Boyes
1 year ago – Google

6

The rooms are large and well decorated. However, there was a musty smell in the bathroom that I could not get rid of. I cleaned it with a sanitizer and then sprayed Lysol everywhere. Yet, the stinky smell stayed. The floors were sticky and my shoes stuck to the floors. The hotel overcharged me from the price they quoted me. I was told by the rep that I would only be charged for incidentals at check in a percentage of total price for my stay that usually amounts to about $50 as a deposit. Mine amounted to $33.19. However, rather than charge the percentage of my total stay that amounted to $33.19, Embassy imprinted my card for the total amount of my stay plus incidentals! They told me that once I checked out the incidentals would fall off that same day. That did not happen! Then, after calling them to find out what was going on, they said that it takes up to 5 days to release the money they overcharged me for. They do not act in good faith and honor the very things that they say! Very disappointed with them. Will never stay with them again! Gave them 3 stars because of the way I was treated. Rooms could be cleaner although they are large and well decorated.

Amy
2 years ago – Google

5

We have stayed here in the past but this time it was a let down. Hallways, rooms were getting a bit run down. Pool was also 👎🏻it had so much chemicals it made our son sick as well as several other kids. Happy hour was good. Wait staff in the breakfast area were very attentive and nice.

Adam Clark
2 years ago – Google

8

I travel to ONT frequently for work. The Embassy suites is typically my favorite hotel in the area to stay at. The rooms are very nice, the location near the airport is convenient, and the breakfast is the best I've had in the area. I'd given this hotel 5 stars but the front desk staff is hit and miss. I've had good receptionist but some have been rude in my opinion. All in all, still my favorite hotel in the area.

Stephen A
2 years ago – Google

9

The hotel was great! Complimentary hot breakfast, nice clean rooms, and awesome modern design in the lobby. Service was very friendly and the food was pretty good too. Only stayed for one night but wouldn't mind staying again!

Jennifer Lam
2 years ago – Google

7

Love the location and amenities. The hotel rooms are quite run down (stayed here 5 years ago, as well) and they smell weird. We actually had to ask for a room change as the first one we checked into smelled heavily of BO. Gross! The second room smelled a bit funny, but not too bothersome. Service is hit or miss at the front desk. The guy who checked us in needed more personality. The second guy, Cedric (I think...), When I asked for a late check out the next morning, was a lot of personable. Overall, I like the all-suite rooms. Good hotel, but rooms need a facelift.

Jessica DiRocco
2 years ago – Google

9

The Embassy never disappoints. It was comfortable for me and my children, the pool was nice, they brought towels, the breakfast was amazing. The managers reception was awesome after a long day. Everything was great.

Michael Grace
2 years ago – Google

4

Has potential. While walking in to hotel the happy hour patrons were cat calling my wife - really low class. Drunk man in elevator lobby added to the excitement. Not enough parking for cars, had to park my full size in a compact spot. Hotel was nice and new but lots of other choices in area for the money.

keisa mccoy
2 years ago – Google

10

The front desk manager Luis Castelan made our stay exceptional. He was able to provide us our room early. He was very professional. This Embassy is a great place to stay. They offer great amenities and services. The staff is phenomenal. Breakfast and the evening reception are always amazing. I will definitely stay here again.

Marcy Albano
2 years ago – Google

8

Overall I would give this hotel a 3 star rating for roomny thanks to furnishings and housekeeping. The breakfast buffet gates 4 stars. I would give 5 Stars to the friendly staff and a special shout out to the front desk manager, Luis and the shuttle driver Denise who when out of the way to help me retrieve personal property inadvertently left behind still give me plenty of time to make my flight. Many thanks to a thoughtful staff.

Courtney Escamilla
2 years ago – Google

10

Have really enjoyed staying here! They have a free snack bar in the evenings as well as free breakfast. The entire hotel is kept in pristine condition- All day long I see employees painting, cleaning windows, etc. the beds are insanely comfortable as well! Love my room and how it overlooks the mountains and room service food is delicious. Only things I didn’t like were the $4 soda that came with dinner was maybe 4oz, so a few sips, and wish there was a fan in the bedroom. Lol! I know, first world problems! LOL! They were great! Will definitely be back!

Patrick Cho
2 years ago – Google

9

The hotel was in a very convenient location. The service was friendly and professional. Breakfast, parking, and wifi are included, which is a plus. The beds were comfy and the room was clean. I would definitely stay here again.

Julio Gonzalez
2 years ago – Google

10

Great place. Easy on/off the 10 freeway. Amazing breakfast!

tepslol
2 years ago – Google

8

It's a nice place. Event areas are spacious and accommodating. Parking is good and the drinks are good.

Clement Liu
2 years ago – Google

9

Convenient location next to Ontario Airport and the 10 freeway. Good service. Enjoyable appetizers. Professional setting.

Samantha Loring
2 years ago – Google

9

One of the best experiences I have had! Nice, well-appointed rooms, full included cook-to-order breakfast, manager evening reception with snacks/drinks, full bar! Wonderful staff! Very convenient for Ontario Airport and Citizen's Bank Arena.

AllThingzBling
2 years ago – Google

4

When as the night desk person for not towels for 6 people in a room he only gave me 3. Asked for more pols towels and we had to wait for a while. The was NO blanket for the couch bed and when we asked they insisted that it was in the closet which it wasn't. The only thing in the closet was 2 pillows. When they brought up blankets it was another sheet 🤤gave up on asking. Other than that everything else was good this was just the first time this happened to us cause we always stay here. Must be new people work here.

Suzanne Corcoran
2 years ago – Google

7

Very attentive. Excellent place for small conferences. We'll worth considering for business meetings.

Cee Mack
2 years ago – Google

9

I love staying here. The Manager's Happy Hour is the bomb, breakfast is good, and the front desk was very helpful. I can not wait to stay here again.

Aidan Lerew
2 years ago – Google

9

My father and I have stayed at this hotel for the Grand National Roadster show the past two years and we have loved it every time. Im not someone who often writes online reviews, but one interaction truly turned my experience into one I wanted to share. Ms. Corliss Brown, the wonderful woman working the front desk, put the biggest smile on my face and made me feel like I was staying at a friend's home rather than a hotel. Not only is the hotel absolutely beautiful, the rooms extremely comfortable, the service fantastic, but the staff are the ones who bring it all together. There are free drinks from 5-730pm and the food is great even for someone with a very restricted diet. Not only will I be coming back, but I will be recommending anyone coming to the area to stay here as well.

Ttt Lll
2 years ago – Google

6

I attended a professional meeting in one of their small ballroom/conference rooms. It was a cold and rainy evening. They had a small trash can in the middle of the hallway catching water from their leaky ceiling. Conference room was cold. When they turned on the heater, it just blew colder air into the room. Everyone had to put on their jackets to try and stay warm. The meal served was good. However, the waiter kept taking our plates before we were finished.

Brittany Kelley
2 years ago – Google

8

The lobby and breakfast area have a very nice aesthetic and is clean. They even have a bar and restaurant on the ground level which is convenient. The complimentary breakfast is indeed if there better ones I've experience in my travels with made to order omelets with other various hot items. The staff was very friendly and engaged the guests. The room was spacious and to be expected. However, the shower was in need of repair and looked like it had been worked in multiple times which have the bathroom a junky feel. The pool area was also messy with leftover drinks from the night before, wet paper all over, and always out of towels (which took over an hour to replace once requested). Those are some minor flaws that can be improved upon so don't let it deter your stay here. I would stay here again.

Denice Ornelaz-Perez
2 years ago – Google

5

The food area staff was extremely friendly and helpful. Our largest complaint was about housekeeping. We checked in on Wednesday and noticed popcorn strewn through the halls on the 7th floor as well as garbage on the floor around the receptacle that was located by the ice and vending machines. On Friday morning when it was still there, we informed the front desk. It was finally cleaned later that day. The housekeeping staff obviously rolled their carts over the popcorn and passed spilled trash yet nobody cleaned it. In addition, an employee at some point would pick up dishes that guests left outside their rooms whom also could have notified the appropriate personnel. We didn't request service to our room on Thursday but did on Friday. They did not do a very good job. We had hoped they'd sweep the bathroom floor but didn't. After having spent over three months at various Hilton properties throughout the year, we had sufficient points to use on this stay. We feel our points were wasted in that the property was not as expected. At other properties we've witnessed staff sweeping, mopping and overall tidying throughout the day. Needless to say we were disappointed in the attention to detail of the staff at this location.

Steve R
2 years ago – Google

7

Well furnished and functional room.The room was bit dusty and a few dirty drinking glasses. New Hotel only about 6 year old with a high functioning lobby including dinning area and bar. Good central location close close to the airport and Interstate 10. Overall worth the price. I booked this room through a 3rd party booking site but I was informed that they offer discounted rates for certain local business so my advice would be to call and check rates before booking 3rd party.

Edward Ornelas Jr.
2 years ago – Google

9

Highly recommend this hotel. Very clean. Breakfast was great. Perfect place to hold business meeting. The hotel manager even hosts nightly reception in the bar area with free refreshments.

Alyssa Boyles
2 years ago – Google

9

The suite was very comfortable and had plenty of space for two people. I was only in the room for a small amount of time, but I would be happy to stay at this hotel again.

Kristen Rodriguez
2 years ago – Google

10

Facility is new and very clean. The bar, restaurant, lobby area are all very spacious. Elevators are quick, rooms are spacious. I worries about noise from the freeway and airport but didn't hear anything. Parking lot is on the small side but I found a space each night. Close to many reataurants and Ontario Mills Mall. I would stay there again.

Scott Rose
2 years ago – Google

6

Hotel looked nice and clean. Food service could improve. Expensive for mediocre food. Automatically added 20% tip on bill for one person.

Randy Flood
2 years ago – Google

10

The BEST hotel in Ontario....hands down. The staff are very friendly and helpful and the breakfast and happy hour are amazing.

Sal Rose
2 years ago – Google

10

Right off the Freeway, very hard to miss. Very clean interior, professional staff. Only issue is if the hotel is heavily booked, parking is a nightmare. You'll have to park on the street with signs that say "No parking 11pm to 5am" so park at your own risk. Rooms were very nice and spacious

Lori Mishler
2 years ago – Google

9

What a great hotel. Beautiful building. Great, friendly staff. Amenities are spot on. So quiet even though it was a packed weekend and right by the airport. Wish I could stay here everytime I travel.

Terri Johnson
2 years ago – Google

8

I go here quite a few times a year. Usually there's some kind of tournament going on in the area so there are usually tons of families on the weekend. Become a Hilton honors member so you receive points toward your stay. (My last two stays were free because of points) less than a mile from the airport. Beautiful views of the mountains.

Constance Blair
2 years ago – Google

10

We had a wonderful experience employees were very polite and respectful. Our room was very clean and the bed was very comfortable. Enjoyed the buffet we will definitely be returning.

Dawn Schiers
2 years ago – Google

8

My phone and my laptop are unable to connect in my room. Brought this problem to the attention of the staff and they let me know that I could always go downstairs to the business lounge, because I want to Skype with my family in the business lounge. If you're from a quiet town listening to the 10 outside your window really stinks. You can only take the room temperature down to 67 so if you run hot you're screwed. They did offer some cold waters. The continental breakfast is good and it is clean but does me no good to have an office area if I can't use my office equipment. This is going to be a long 3 weeks. The only left me decaffeinated pods, need I say more. UPDATE: My room finally got changed I'm up higher and on the other side of the building so no more I 10 noise but there is train tracks real close. It does have the joining door for the next week so I can hear the guy in the next room over and it does make the room feel smaller. Yes my Wi-Fi is working. To this point they have resolved every issue I have had.

Jim Zone
3 years ago – Google

9

We had a very pleasant stay. The rooms were very nice and clean. The breakfast was great! The indoor pool was good too.

Christopher Entrekin
3 years ago – Google

9

Very nice rooms at the embassy. You also can't beat the happy hour. Great place just like other embassy suites I've stayed at.

Alan Radtke
3 years ago – Google

10

VERY friendly and helpful guest. I stayed overnight with my kids and after checking in, i asked them off i could change my room so my kids can see the planes and trains come and go .. long story short, they were VERY eager to help is get the best view. Thank you so much for making our stay PERFECT!

Jennifer Hughey
3 years ago – Google

10

Very nice room! They provided us with free snacks and drinks at the bar, plus breakfast. If back in the area, I'd definitely stay there again.

Vishi Anand
3 years ago – Google

7

When ever I travel to Ontario I stay at this place. Location is very convenient and I like the suites. Service is always good. Breakfast is included in the price and surprisingly quite good. Coffee can be little better. There is an evening reception on weekdays with beer, wine and light snacks.

Dustin Helverson
3 years ago – Google

10

The rooms are spacious and clean. The staff is super friendly. Complintary breakfast and evening reception are on point. Great stay while in town for work.

Alejandro Bedolla
3 years ago – Google

10

I came to the hotel to attend a training course. The staff was friendly and nice. The banquet areas were clean and we'll lit. The bathrooms were also clean and we'll maintained

elie daher
3 years ago – Google

10

Great! Breakfast and happy hour included. Rooms are spacious and comfortable. I'd recommend this place again for sure!

Stephen Smith
3 years ago – Google

10

Great property! Classy hotel with great rooms. World class customer service.. The staff is amazing. Super close to the airport.

Constantine Smith
3 years ago – Google

10

Very nice establishment, treatment of the guest was great. I enjoyed myself and the service was amazing. Looking forward to Future events.

Jenny Larson
3 years ago – Google

10

The Embassy staff went the extra mile on multiple occasions during my stay. When I locked myself out of my car (phone, ID, credit card, keys... everything inside) they helped me call AAA and shuttle to Enterprise. They were always understanding and friendly, helping make my unfortunate evening bearable. Five stars for the reception staff!

Karina Chinchilla
3 years ago – Google

9

Great service, as soon as i walked into the hotel we looked lost and the people at the front greeted us and helped us find where we needed to go.

John Hager
3 years ago – Google

9

New, high quality hotel with many nice touches. Great breakfast and happy hour, nice, helpful staff.

KlovRemii
3 years ago – Google

9

Love staying here to relax when meeting up with family in ontario. Friendly people. Love the pool, always warm.

Jody Balko
3 years ago – Google

7

Great location in ontario, very close to the highways and shopping centers. The location had nice size rooms and the evening socials were healthier than other embassy suites that I've been to.

Bryan Stephens
3 years ago – Google

7

Food was good. The size of the rooms was nice. The beds were a little hard. Rooms were clean. Great experience.

Craig Washington
3 years ago – Google

7

We needed a hotel that was close to the airport. This hotel was much nicer than I was expecting especially for the reasonable price. The rooms were nice and spacious everything was clean. The breakfast buffet was great.

Amandeep Bains
3 years ago – Google

9

Excellent customer service, neat and well maintained and modern looking

Robert Maci
3 years ago – Google

9

I have spent several weeks here on business and have never had a complaint. Great service, breakfast, rooms, shuttle, managers special and location. I'm a diamond member and this is one of my favorites

Phillip Barnes
3 years ago – Google

10

Very good service from al points of view. Good quality breakfast and helpful staff, enjoyable complimentary happy hours in the evenings. Easy and convenient parking. Good Wifi connections from the room.

Jennifer Tabish
3 years ago – Google

9

The rooms were very clean, spacious and cozy. The staff was very friendly and inviting. The hotel was very clean. Definitely will be staying here again for pleasure and business.

Wayne Torres
3 years ago – Google

7

As to be expected from Hilton hotels. My mom was in love with our room. The breakfast was delicious and the location is right off the highway and very close to Ontario airport. For Hilton honor guests you have the option of digital key which helps a lot!

Caleb Tate
3 years ago – Google

8

The bathroom floors had little black hairs. The linens were wrinkled. We asked for the bathroom to be cleaned and the linens to be replaced while we went to dinner. Sadly none of it was done when we returned. ALSO the USB outlets DO NOT WORK. Bring your own plug unless you want to charge your phone at the front desk.

Daytona Daytona
3 years ago – Google

9

Great place, great staff clean rooms. The front desk manager Nevil is the best he is truly a great asset to your company.

Michael Stutesman
3 years ago – Google

9

Quality rooms and service for a good price

Martina Avalos
3 years ago – Google

7

Easy to find location. Nice bar. Clean bathrooms. Cute holiday decoration.

James Bergthold
3 years ago – Google

8

Very clean. Helpful staff, and great food. I would stay again.

Brandon Wiltzius
3 years ago – Google

10

Nice rooms, good service, decent bar and restaurant.

patrick howard
3 years ago – Google

8

Conference rooms were nice. Well lit, very comfortable, the staff was nice. Wifi needs to be a little more accessible. No LTE reception in the conference room, don't make me beg for (or buy Wifi).

Carlos Valenzuela
4 years ago – Google

9

I training area was a good size held about 80 people at once which was good for the company event. The AC was a cold to my liking.

Richard Ellis
4 years ago – Google

7

This is a nice Embassy suites. Not sure if it's a newer design but it lacks the center vaulted ceiling area. The breakfast is too notch and amazing for a free breakfast.

Rafael Gonzalez
4 years ago – Google

7

Went for a company sponsored training. Room temperature was very comfortable. Accommodation was nice as far as tables and seating. Parking was adequate and location is right off the fwy. Lunch staff was excellent. The people behind the counter though seemed a little more detached but I may have just bought them at a bad moment. Overall a very pleasant experience. Would recommend to book or stay.

Sabrina V
4 years ago – Google

8

I booked online and got a great rate. Staff were very friendly at the front desk and they gave me two free bottles of water. They offer a complimentary cocktail reception/happy hour and cook to order breakfast. I ordered room service and it was pretty good. Only thing they need to improve on is the hallways are filled with food trays after guests had finished their room service. The food trays outside of the guestrooms look extremely tacky. Please make sure the hallways are checked often and empty food trays are removed. THANK YOU!

Will Gerlach
4 years ago – Google

6

Disappointing. Rooms were small compared to other Embassy Suites I've stayed with. Staff was nice enough. Bar area was quite noisy and obnoxious during happy hour time. Breakfast area was noisy as well and food was below average. The cable tv lost signal in the evening for several minutes. My main problem was that hotel overcharged me compared to my quote with online booking service and front desk was not really interested in helping me resolve situation on site. My kids really enjoy the Embassy Suites concepts, but we won't be staying at this location again.

chris perryman
4 years ago – Google

10

Very clean room. Lots of amenities, 2 complimentary drinks, nice pool. Awesome restaurant and bar. The only thing I didn't like was that the walls were way too thin.

Jerry Calvert
4 years ago – Google

7

The hotel is conveniently located near the airport. The room was was not in the best shape; food left in the fridge, broken tile in the bathroom, spots on several walls, and what looked like it could've been mold in the shower stall. The service was friendly. One of the staff did enter my room without knocking, which could've been awkward.

envirosafe pest
4 years ago – Google

7

stayed here 10/3/15. positives: BIG room, fair price, paid 138+tax. free adult drinks, great breakfast- had something for everyone, made to order omelets were awesome. pool is indoor which was great cause Sunday morning it was raining but we still got to swim and use hot tub, which was nice and hot. friendly staff. we had room service which was great- ordered Calamari-made perfect, shrimp-again great, mac&cheese and chicken strips, and wings. all was good, large portions, and fair prices. negative: when we pulled out the sofa bed they had not cleaned under it and food and trash were everywhere. told staff they recommend we take pictures and email to manager no apology or offer to come clean it up. very disappointing. overall would stay again.

Camille Martin
4 years ago – Google

9

area very big and accommodating for breakfast--was at the busiest time did not order made to order breakfast because of long line--had instant eggs etc were okay, pastries okay etc. over all was a great stay, clean quiet room...not a lot of delivery options for dinner unless using room service...all in all, planning to stay at this EB again when returning to the area because it was clean, comfortable and quiet with great proximity to the airport