 5 927 reviews

Embassy Suites by Hilton San Antonio Ai

10110 US Highway 281 North, San Antonio, TX 78216, United States Access

Embassy Suites by Hilton San Antonio Ai

Daily Mandatory Charge will be added to the room rate and includes: 1.25% required Tourism Fees (Destination marketing fees, TPID) The Embassy Suites San Antonio Airport hotel offers a complete full-service, all-suite experience in a prime locale. Were just half a mile from San Antonio Airport and seven miles from downtown. Travel Texas and reserve your stay at this San Antonio hotel to experience the luxury of spacious two-room suites and extensive amenities. Enjoy attentive service from our professional staff, perfect for San Antonio, Texas vacations. Centrally located, this deluxe hotel offers convenient access to the city's most popular attraction including AT&T Center, the Alamo, North Star Mall, Riverwalk/Downtown, San Antonio Zoo, Seaworld, Six Flags Fiesta Texas, Splashtown USA, Trinity University, and University of Texas at San Antonio. When searching for hotels near San Antonio airport, choose this Embassy Suites hotel and return to our relaxing San Antonio lodging to unwind after a day of thrilling activities.

The Embassy Suites Hotel San Antonio Airport is located half a mile north of the San Antonio International Airport and 2 miles from North Star Mall. Nearby family attractions include Sea World of Texas and the San Antonio Zoo. Six Flags theme park is just 15 minutes away; an excellent opportunity to indulge the kids in a fun day out. Some local businesses are JPMorgan, Tesoro Corporation and Sirius Solutions. Those interested in history should visit The Alamo, which was the setting of a pivotal battle in the fight for the independence of Texas from Mexico in the early 1800's.

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    FREE full american breakfast
  • Full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE full american breakfast
  • Full american breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
CHILDREN 18 YEARS AND UNDER stay free in same suite with parent.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 263
  • Largest Meeting Room Size: 1037 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 27 reviews

Cynthia Waikem
4 months ago – Google

10

Always clean and very quiet. Free happy hour. Breakfast is 5 star. Would stay again. Wish they had an outdoor pool.

lilia Baudoin
5 months ago – Google

10

If anybody is trying to find good deals for hotels visit RoomBully. com booked a hotel on there and they had the best rates anywhere! Super convenient location to catch early flights.. the hotel restaurant is amazing! The staff who service the lounge area are very friendly and always make my stay terrific!! Rooms are always clean and comfy!

Valerie McGuire
5 months ago – Google

9

Super convenient location to catch early flights.. the hotel restaurant is amazing! The staff who service the lounge area are very friendly and always make my stay terrific!! Rooms are always clean and comfy!

Glenn B Wallace
6 months ago – Google

8

The breakfast is the first thing I'll mention because all by itself it is 5 stars. I was completely impressed by it. The pool is indoor and is heated to a perfect temperature as well the hot tub is heated perfectly as well. The staff is friendly and there to assist with all your needs. The rooms are clean, the beds are very comfortable and will stay there again for sure. It has a fun indoor atmosphere as well and although I don't drink it does have a bar downstairs. Room service is available. I didn't order room service but based on the breakfast quality I am sure the room service food is pretty good. It's a must stay when compared to motels of the same price point.

Camille Willis
2 years ago – Google

7

Great Location! I've stayed here a few times and think it is now my go to when traveling to San Antonio for work. The location is great, the restaurant downstairs is a good option if you don't feel like leaving for dinner. They also have an amazing bar staff in the evening that make the dining experience even better. A good breakfast and comfortable rooms, I overall recommend.

Suzanne Mireles
2 years ago – Google

10

Check in was quick and easy. We were initially given a room on the 5th floor, but my daughter has an issue with heights, so they were able to switch us to the 2nd floor easily. The 2 room suite was clean. It looks more spacious on the website, but we found that it was the right size. The pool and hot tub were inside - also clean. The breakfast was the best part of the trip. Food was good and there was plenty of it. Nice selection of items - good variety. Overall it was a good stay -. I would recommend.

cory dickey
2 years ago – Google

10

This location was great. The staff was very courteous and helpful. The room was clean and cool AC made the night restful. Despite the proximity to the airport, I did Not hear planes flying or landing which was a huge concern of mine. Book your room here

Tristan Woodard
2 years ago – Google

10

Great hotel, recently renovated and it looks great. Best part of the rooms is the bathroom. Everything was very clean and well done

CrackedEgg
2 years ago – Google

7

Great food and staff. Wifi is slow and the pool is great but small. Free breakfast and also HAPPY HOUR!! Free snakes including chips with salsa, chex mix, pretzels, and vegetables. Rooms have a living room and bedroom. Makes you feel at home .Everything else is fabulous

James Armstrong
2 years ago – Google

10

Amazing place. Great location for airport access, semi far from the Riverwalk but that's relative. Great access to the service roads and great restaurants. Definitely recommend

Alan
2 years ago – Google

10

Just a few short minutes from the airport. Clean, updated, new king mattress. Made to order breakfast and amazing staff (Chas). A must stay when in the area. Also a plus is nearby NorthStar mall.

Mike Pedeupe
2 years ago – Google

8

Great breakfast including made to order omelette and buffet station. Decent shower water pressure. We didn't have a car and the location isn't walking friendly to any store or food. There was a small mix-up with the airport shuttle. But the manager followed up and we were satisfied.

Russ Welch
2 years ago – Google

7

Overall, good deal. Chas (a young lady at the front desk was very friendly and helpful). Breakfast was really great with plenty of variety. There were two negatives for me. The first was the room could have been cleaned a little better (woman's hairs in bath tub and a good amount of crumbs on a chair). We cleaned it. They have many signs warning to lock your car, take valuables in, etc. in the parking lot but I never saw a security guard. Again, staff was super friendly, food was good, for the most part clean comfortable room. Overall, really really good but not great.

Joel Perry
2 years ago – Google

9

Looks a little dated inside and out, but the rooms are fantastic. I think almost every room is a suite and they are all well appointed. Unlike most hotel "suites" the Hilton actually has a separate living room separated from the bedroom by a door. The living room has several couches and an actual usable desk with enough power outlets for all your devices. Next time I stay, I will take more advantage of the free breakfast. Unlike most hotels, this actually has several short order cooks, which can make you a wide variety of tasty things.

Igor Bosnjak
2 years ago – Google

8

Overall nice, clean hotel. The rooms have been renovated, with fresh paint, new carpets and updated furniture. Great set of complimentary drinks in late afternoon, early evening. Bartender is a lot of fun. Good choice for a business travel staying for a short time.

TexasFireman1122
2 years ago – Google

7

It is beautiful and located close to everything you want to do. The rooms are gorgeous, and the hotel itself is breathtaking. The only two issues I have come across is the room service food we ordered was not the best, and was very expensive. The second reason is the bar was picky about the managers reception. Also, their drinks are pretty strong; good to some, but not so good to others, personal preference. All together, it has been a great vacation.

TJ Farrell
2 years ago – Google

7

Nice hotel with clean rooms. Happy Hour and breakfast are a plus. Only downside is they don't have fresh brewed coffee. Just some instant coffee machine. You can pay for fresh brewed coffee though by the front desk.

Mark Fisher
2 years ago – Google

5

The hotel is OK. The bar staff in the restaurant is FANTASTIC! The hotel lobby and atrium is clean and nice. Housekeeping in the room needs addressed. I'm a Hilton Diamond member and I'm trying not to be too picky but the experience leaves a lot to be desired. Day 1 - Arrival and first night. Glasses in room were used from whoever stayed before. Not cleaned or replaced. Carpet was not vacuumed. No shampoo. Day 2 - Upon arrival back into my room for the second day, coffee was not refilled, no coffee cups, carpet STILL not vacuumed, the dirty glasses that I placed in the wet-bar sink STILL not replaced. In addition, shampoo and soap not filled and the empty box of tissues was not replaced. Housekeeping did make the bed though. Day 3 - Housekeeping didn't make it to my room until after 3:30pm. I was in the room when she came by. All of the above mentioned "issues" were addressed with the exception of the carpet being vacuumed. Honestly, I would give the hotel a lower rating but the bar staff deserves a solid 5 - star rating. I'm willing to split the difference and give it a 3.

Lori Harris
2 years ago – Google

8

We had a suite. Our bed was a little small. The staff were great. Food at the restaurant was good. Nice breakfast bar as well. Great place for families.

loraine viafranco
2 years ago – Google

10

We stayed at the Embassy suites airport for my daughter's 13th birthday! Specifically choose this hotel because of the large rooms and indoor pool. Everything was perfect! The rooms were clean room service was great, breakfast buffet was awesome! But most importantly Athena the front desk agent was so welcoming made me feel like a special guest from getting me checked in early to helping with my daughters bday balloons that came loose and floated to the top of the foyer! With treatment like that we'll definitely be back and recommend others! Thanks for a great stay!

Khristopher Boyle
2 years ago – Google

9

I have been coming to the Embassy Suites for years! The staff is amazing and the made to order breakfast omelets, which are included with your stay, are Great! The atmosphere that comes with Embassy suites is like no other! You feel at home in your spacious room and are completely taken care of! I've yet to have a bad experience and even if I had a problem the staff took care of it quickly!

BlazingAlex 21
2 years ago – Google

9

Great price and and very elegant. The fact that it's next to an air port does not make any negative impact the the experience. From all the days we were there never heard an airplane. Beautiful rest rooms, very clean, and free breakfast.

Mica Holly
2 years ago – Google

9

Staff was very helpful. Our room was clean and spacious. The breakfast was really nice.

Allen Stevenson
2 years ago – Google

10

Awesome service and staff! Rooms are large and the bar is great! I had like 6 drinks for free :) If you're government stay here so that you can get the great rate and the best room. It's also super close to the airport and everything is accessible from here.

Reuben Gonzales
2 years ago – Google

8

The lighting made the space look very welcoming. The dining room and meeting rooms were very luxurious and spacious, as well as clean. The public restrooms were very clean and smelled pleasant.

Katy Boyer
3 years ago – Google

8

Everything is great except they should have a better selection of beers.🍻 Very friendly staff. Will definitely be back. Also, a better selection of appetizers to purchase that aren't so spicy.

Angela Sanders
3 years ago – Google

7

Very nice property. Comfortable beds. Bathrooms are a little small. Very conscientious staff. Great, free breakfast buffet with an omelet bar

Matt Tabish
3 years ago – Google

10

Modern and feels new, I love the decor and the pantry is well stocked. The restaurant is pretty good, while a bit pricey of course. It's right down the street from the airport literally and the staff was courteous, I have no complaints.

DeShanna King
3 years ago – Google

10

The rooms were wonderful; a good sized suite that suited our family of 4. Breakfast was complementary and delicious, the staff was very welcoming and friendly. I would definitely stay there again.

Donna Coleman
3 years ago – Google

9

Embassy Suites San Antonio Airport is an amazing hotel its centrally located to everything, Fiesta Tx,Airport, Zoo...just everything. The hotel has recently been remodeled and is beautiful. There's a pool, play ground,gym,work station(w/computers & printers). Free made to order breakfast or buffet. A manager's reception every evening @5:30-7:00p with free drinks & snacks. The bed linens are ALAWAYS CLEAN & smell clean. The staff is exceptional,if ever you need or have a problem they are more than happy to rectify the situation . We have made a point of staying here when we are in town. And everytime we travel to always stay at an Embassy Suites.

Jeremy Lawrence
3 years ago – Google

8

Strangely, coffee and tea were not included in the manager's reception. Soft drinks were available though. Guess the managers would rather their patrons be fat and inebriated. Was told coffee and tea could be purchased, and that it was a Hilton policy. Stay was otherwise uneventful. I miss the plants that used to hang from the inside balconies. Decor seemed dated.

Don Thompson
3 years ago – Google

8

Very clean, modern and visually appealing hotel. Great staff, and one of the better kitchens I've experienced. Will definitely be back next time around.

Ricardo florentino
3 years ago – Google

8

Comfortable suites, professional and courteous staff. Although, I had a Housekeeping issue upon checking into my suite, however, staff quickly addressed the issue and I was allowed to switch rooms. The children's playground is very nice; pool is very small, yet indoors; Jacuzzi is pleasant; breakfast is outstanding, yet crowded so I suggest going at low traffic times; exercise room is extremely nice for a hotel; alcohol beverages and snacks are served from 5:30-7:30, but very crowded

Nissa A.
3 years ago – Google

10

I really enjoyed my stay, the day after I had my daughter. They immediately switched to a better room when the original smelled like ciagarettes. Breakfast was amazing I loved all the options including the separate area when the chef makes customized omelettes.

Marissa O'Dowd
3 years ago – Google

4

They didn't have our room ready when we got there, the snack selection for the evening cocktail hour was sparse. The made to order omlete station had a grumpy cook, claimed they had no egg whites while the chef next to her was pouring egg whites for the guest next to us. Not impressed, disappointed because this is our favorite hotel chain.

Isaias Aguirre
3 years ago – Google

9

It is an excellent hotel, it has friendly people working here and everything is clean. Absolutely I like it and I give them five stars!

timothy grogan
3 years ago – Google

10

Had a wonderful experience here. Very friendly staff and enjoyable atmosphere. Would highly recommend.

John
3 years ago – Google

9

This is a very nice facility. Close to everything I need when doing business in San Antonio. A free shuttle over to the airport for departures and arrivals. The free breakfast is always great. Highly recommend this Embassy Suites.

savage gamer
3 years ago – Google

10

One of the Best Hotels on the outskirts of San Antonio, I Love corners rooms, had one. Great Breakfast. Nice order out menus...

Peter Zelley
3 years ago – Google

10

I've stayed here now at least 15 times. The staff are awesome. Big shout out to Chas, she's on top of things and is always friendly and super helpful. The restaurant is pretty good and a good alternative to the many nearby restaurants. Should you decide to go to any restaurants nearby, there is easy access to freeways and it's not rocket science to find your way back. Rooms are spacious and nicely appointed. My only gripe is that the AC could work better, ceiling fans would be a good addition for the next renovation.

samuel clifton
3 years ago – Google

9

Our stay was great. It was an enjoying weekend. We will be back. Whenever we travel we always want to stay at Embassy Suite

Tribute Video
3 years ago – Google

9

Great place to stay, with lots of room, convenient to the Airprt, shopping centers and great places to eat around here. Excellent customer service since you get to the front door, housekeeping service and maintenance, plus don't forget your free breakfast, with great omelettes and buffet. The people at Breakfast are fantastic, always trying to help you, and if it's not enough remember you have 2 hours of free drinks in the evening plus snacks. Overall is a great place to stay and I alwayd recommend this hotel to family and friends.

Ray Chen
3 years ago – Google

10

Love our two-bedroom suite for our family of 7. The three room areas with two bathrooms are roomy for our stay. Great complimentary breakfast but didn't try the free evening drink and snack offer. Parking is a little tight in the front lot, but the back lot was able to accommodate. Hotel is located next to a busy but quiet (not noisy) highway and feel very safe. Was extremely grateful for their allowing us to do a 7 AM checkin on the first day due to our earlier arrival.

david hernandez
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around... I can't even tell you how many times I have stayed here. It's a lot. I travel a lot for work and this location is always approved by my company. Now that they've had the renovation completed, its one of my fav places to stay. Great location too. You can get around SA (MY HOMETOWN!) easily from this location, too. Its damn near in the Airport parking lot so flying in and out is a BREEZE!

John Willis
3 years ago – Google

9

Absolutely wonderful experience. Staff was wonderful. Breakfast bar was delicious. Bed was a little lumpy though. All in all a great value for the room. Thanks for the hospitality everyone.

Chris Meeks
3 years ago – Google

9

The most comfortable bed I've ever slept in. Nice staff. Good food. Very spacious and we'll done rooms. Will be back here if ever In town again

Cody Carver
3 years ago – Google

7

Suite offers privacy and sound buffer. Bathrooms were modern and tasteful. Staff were courteous. The Bar/lounge lacked alcohol choice diversity.

Dee Mitchellini
3 years ago – Google

9

I can't even tell you how many times I have stayed here. It's a lot. I travel a lot for work and this location is always approved by my company. Now that they've had the renovation completed, its one of my fav places to stay. Great location too. You can get around SA (MY HOMETOWN!) easily from this location, too. Its damn near in the Airport parking lot so flying in and out is a BREEZE!

Rhema Neas
3 years ago – Google

9

Lap. Of. Luxury. Wow! This hotel is sleek, and beautiful. The pools and hot tubs are warm and inviting. The pillowtop mattresses are comfortable, and the staff go out of their way to make you feel like family. Love. It.

David Watkins
3 years ago – Google

10

Rooms are spacious and clean. Staff is great and always have a smile. The breakfast is outstanding, pleanty of healthy choices.I stay every time I come to San Antonio.

Bryce Moody
3 years ago – Google

9

Just about as good as you would expect. Has all of the essentials in a hotel. Clean rooms, nice workers, good supplies. Breakfast is quite nice here too. There is a very cool open design to the room setup and there are no hallways. Good place to stay.

Chris Oyler
3 years ago – Google

7

A solid choice if you're looking for an upper scale hotel with very convenient access to the airport. This Embassy isn't quite as nice as others I've stayed in, and there was a minor cleanliness issue with the suite we stayed in ( chips and sunflower seed shells behind the drapes), but it's still a great choice if you're needing accommodations near the airport or anywhere in Northeast San Antonio. And, of course, you just can't beat Embassy's " reception" (read, free beer!), and their pretty awesome breakfast.

Bravodollars
3 years ago – Google

9

I lost my jacket here. The staff worked day & night to retrieve it. They were very helpful. I appreciated it very much.

Nevo Rodriguez
3 years ago – Google

9

If ever possible I love staying at the Embassy suites. Besides enjoying the indoor pool. I love the manager's special. And not to mention that awesome breakfast. Staff are always in a fun Happy mood.

Sean Nielsen
3 years ago – Google

10

Rooms are large and spacious. Staff is very courteous and the breakfast and evening snacks are great. Airport across highway from airport but you wouldn't know it, rooms very quiet.

Peter Zelley
3 years ago – Google

10

This is my go to hotel in the San Antonio area. The free breakfast and happy hour are great perks and actually worthwhile. The staff are always friendly and helpful. The rooms are spacious enough; just not as large as other embassy suites. The recent renovations look great!

Mike Guerrero
4 years ago – Google

8

Friendly staff, great free breakfast. Very quiet given proximity to the airport, but getting in and out a bit tricky. Rooms include a sofa bed which is...usable.

Mark Phillips
4 years ago – Google

10

I have stayed at the Embassy Suites - San Antonio Airport multiple times for work-related travel over the last few years. The hotel is conveniently located, recently renodeled, the staff is friendly. I highly recommend staying there. I particularly enjoy the free evening reception.

Christian Wright
4 years ago – Google

7

The hotel was very nice. The complimentary breakfast and reception were selling points to our party. The rooms were nice, but renovations caused awkward drilling and hammering noises at all times of day. The biggest problem was the giant rush on the weekend breakfast - many did not seem likes guests of the hotel. The staff, especially the (omelet station) were very friendly. Be sure to ask them about waffles in the morning - a wonderful choice.

Michael Simmons
4 years ago – Google

8

It has been going through renovation since January. Free drinks 5:30-7:00. Best homemade omelette in the city....and free too. I have several options when I'm in town, but I'm sold on the food, service and location. It gets better with each visit!!!

Kevin McAninch
4 years ago – Google

9

Stayed here for two weeks. All around exceptional. Nate, a server in the bar area, is a great young man with tremendous potential. Calvin, Quentin , Amanda and the rest of the team who work for George provide exceptional service each night at the managers reception. Maria, the hotel manager, has assembled a high quality team to help you enjoy your stay. Jose, who expertly mans the omelet station each morning, will not disappoint. Shuttle service was very responsive and helpful when needed to get out and about. Would certainly stay here again!

Noel Foster
4 years ago – Google

8

Great staff - Very friendly. Room was good and the bed was very comfortable! Even with the airport and freeway being close, you don't hear either unless you go outside. Hotel was under remodeling while I stayed, but they have done well at maintaining services and the noice isn't disturbing.

jcubana9
4 years ago – Google

7

The staff was amazing. I was there for 6 days and everyone was extremely helpful. The front desk was patient with me after losing my key multiple times. The bartender during happy hour was extremely nice and informative. They had a wide selection of drink choices. I recommend the upside down pineapple, thanks to Calvin. I would've gave it 5 stars but here was construction and I was hoping the Fotness center had a little better selection. I would definitely stay here again and I recommend it to everyone. You don't get better customer service than there

David Watkins
4 years ago – Google

7

Rooms are nice and beds are comfortable. The breakfast is reasonable with moderate variety. The managers reception and bartenders are excellent. The hotel staff is above average for the most part. The only complaint is the artwork in the bedroom wall. I am not sure what bull fighting has to do with San Antonio which is the motif on the artwork.

Bruce Stopher
4 years ago – Google

7

Construction/remodeling going on in the lobby and restaurant area. Parking is divided into two areas, so it looks like the parking lot is full, and there's no signage pointing out additional area. Otherwise, a nice hotel very close to the airport.

Mike Griffin
4 years ago – Google

9

Stay was very enjoyable, even though upper floors are being remodeled at this time. The staff has done a great job of it not affecting guests. Evening reception was a great way to relax and the kids enjoyed the newly renovated pool area. Breakfast was great I would definitely recommend this hotel if you are visiting the San Antonio area.

Angel Abella
4 years ago – Google

10

The staff is always to eager to please. I hate Hilton hotels but embassy is a whole different animal the rooms are clean the staff is always pleasant offering assistance without you having to ask. The evening meet and greet is a nice way to unwind. The breakfast is not cold dried crap with slim pickens on the good stuff

Shoogy Ohmai
5 years ago – Google

7

Great

Albert Lattimer
5 years ago – Google

6

Ir was great!

R Waid
5 years ago – Google

10

While checking in, I was asked what brought us to the hotel. I explained we were there for my mother-in-law's funeral. When we got back to our room after an evening memorial service, my wife found that the front desk sent up a sympathy card and a box of chocolates. This was a nice gesture that she really appreciated. The room was spotless and this morning I listened to the gentleman cooking breakfasts engage in various conversations with guests. You could tell he really enjoyed his job. I would highly recommend staying here.

Dot Mick
5 years ago – Google

8

I am an hhonors member looking at all the reviews about how dirty the place is and wondering, "HUH?" My bed linens were fresh and clean (and i usually bring my own - but couldnt this time so i was happy) The omelettes in the a.m. were probably the best i've had at an Embassy and the staff were upbeat and helpful. Will stay here again if i have to come back to San Antonio.