 5 918 reviews

Homewood Suites by Hilton Hagerstown

1650 Pullman Lane, Hagerstown, MD 21740, United States Access

Homewood Suites by Hilton Hagerstown

The Homewood Suites by Hilton Hagerstown Maryland hotel is located in Western Maryland at the crossroads of Interstate 70 and 81, and truly has the extended stay market down to perfection. Warm yourself by our cozy fire in our inviting lodge and lobby, the perfect gathering place for family or business associates. Choose from studio - one, two and three bedroom suites complete with kitchen and living quarters. Each suite at the Homewood Suites hotel in Hagerstown Maryland includes a two-burner , microwave, refrigerator, , worktable, complimentary high-speed internet, TV, hair dryer, iron and ironing boards. The suite is large enough for work, study or entertaining. All rooms have 32" flat screen TV's with a DVD player and two phones with data ports and voice mail. Local calls are free. Enjoy complimentary hot breakfast every day in our lodge and our evening manager's reception Monday through Thursday. Start your day with the Suite Start hot breakfast buffet and end your workday at the Welcome Home reception featuring a delightfully tasty dinner Monday through Thursday with lots of warm and genuine Maryland hospitality. At the Homewood Suites hotel by Hilton Hagerstown Maryland you can relax in our indoor pool, whirlpool and on site fitness center. Have fun in the hotels courtyard featuring basketball and shuffleboard courts or hone your golf game on our putting green. You can also prepare your own home cooked BBQ on one of our gas grills! Enjoy front door access to Hagerstown numerous historical sites Antietam National Battlefield, the C and O Canal, Fort Frederick, Harpers Ferry and Gettysburg Battlefield. The Homewood Suites by Hilton Hagerstown Maryland hotel also have many recreational activities skiing, golfing, fishing, boating and beautiful parks. Do not miss out an opportunity to visit The Maryland Theater featuring the Maryland Symphony orchestra, the Washington County Museum of Fine Arts and many other cultural points of interest.

Enjoy front door access to Hagerstown's numerous historical sites, Antietam National Battlefield, the C & O Canal, Fort Frederick, Harpers Ferry and Gettysburg Battlefield. Take advantage of our phenomenal shopping at the Valley Mall located across from the hotel, the Prime Outlets and the Center at Hagerstown. The hotel is in walking distance of a variety of dining choices to suite any appetite and budget. Perfectly situated at the junction of 81 and 70, the hotel offers an easy commute for guests visting our areas many corporate and industrial parks. A true home away from home experience, our guest can enjoy the many recreational activities that our immediate area offers such skiing, golf, fishing, boating and enjoying our beautiful national, state and city parks. Do not miss an opportunity to visit The Maryland Theater featuring the Maryland Symphony Orchestra, the Washington County Museum of Fine Arts and many other cultural points of interest.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Front desk
    Express check-in
  • Express check-out
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Snow skiing
  • Snow sports
  • Tennis court
  • Cultural
    Fishing
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 102
  • Largest Meeting Room Size: 2400 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 18 reviews

Patrick James
2 years ago – Google

9

This hotel had great service and awesome rooms. I would definitely stay here again!

Krista Lange
2 years ago – Google

10

The employees were very friendly,esp. Sherry(Betty) the breakfast attendant, the rooms and pool were clean, the exercise room is great, very peaceful and no busy traffic noises. We had a great time in the pool and Hot tub, we loved the pool hours 6am-10pm.

Derrick Smith
2 years ago – Google

9

Everything was great honestly. I didn't have any problems.

Majdi Saleh
2 years ago – Google

9

This is always one of the best Homewood Suites I stay at. Nice service and great rooms.

DJ's Motors
2 years ago – Google

6

Over priced. Disgusting stains on window curtains in the room I stayed in. Nice indoor pool with hot tub. Ok continental breakfast (No eggs :)

Samantha Bowers
2 years ago – Google

10

Great hotel! My room was very cozy and the shower was nice! The staff are great too.

gilberto ribas
2 years ago – Google

9

Really good hotel with friendly staff. Good breakfast with various options. Room space is excellent.

Kenneth Gathley
2 years ago – Google

10

Great room and staff went out of their way to make sure everything was fine.

kathy carder
2 years ago – Google

9

Great food and drinks for a 50th anniversary party!! Employees were excellent.

Susan Reardon
2 years ago – Google

9

Favorite hotel chain. Always quiet rooms, well appointed, spacious, comfortable beds and quality bedding. Breakfast has many options for various dietary needs. Staff well trained and friendly. Great value!

Roland D
2 years ago – Google

10

Through smart sleep. The staff was very helpful. Over all be nice day

Kara Stauffer
2 years ago – Google

5

Worst hotel experience ever. I usually like Homewood Suites but this one is awful. I prepaid for my room as a Hilton Honors member and upon arriving (after a 9 hour drive) I checked in quickly, got the room keys, and drove around to park near the room at the suggestion of the hostess. We carried all our bags up to the 2nd floor, including our two 4 year olds, got to the room and the keys didn’t work. My husband went back to the front desk and got a second set of keys to try, and those also didn’t work. So I went back to the front desk and she reassigned our room, which was 2 floors up and on the opposite side of the building. We dragged all our stuff to that room, went in and it was the wrong room we paid for - we upgraded to the better room. Again, I went back to the front desk to be reassigned a room. She had no record in her computer that we paid for the better room, so I had to show her my email confirmation as proof. FINALLY she gave us our last and final room which was actually right and we had working keys. No apology, no accommodations, just rude front desk employees that seem like they have nothing better to do than torture their guests. As a cherry on top, I went down to get breakfast for my kids the next morning. I had a lot of stuff to carry up so I requested a tray, which I have gotten plenty of time at other Homewood Suites locations in the last. She told me I had to go back to my room to get the tray from there and that she was not authorized to give me a tray, it was against policy. All the employees here are AWFUL! We will never stay here again. Update: The day of our departure, the hotel manager called me and gave us a full refund on our room. It was a bad experience but she made it right by refunding our money, so I changed my review from 1 star to 3 stars.

Kene Meniru
2 years ago – Google

4

Very disappointed. The suites were small although cosy. Then in the morning we had to use the stairs because the elevator was out of order. At that time I did not realize there was a second one at the rear of the building which was quite far from my room. Then I was sadened with their breakfast. Very few choices and no sausage. I usually like some protein with my breakfast but all they had was a sandwich with croissants which looked shapeless and too cheesy. I enjoy Homewood suites but this one is really low in my list.

Andrew Johnson
3 years ago – Google

6

Fairly nice, but had a very annoying problem with the keycard system. We weren't the only room, we had to go back to the front desk about five times before it finally worked, and the lady next to us said it took more times. Could be an isolated problem, but as I said this was a major annoyance and we're pretty easy going. The room was clean, and well set up.

Jason Lorenz
3 years ago – Google

10

Great place for a two bedroom two bath stay! Indoor pool and fitness center...also a basketball court! Great place

Frank Groblewski
3 years ago – Google

9

Excellent hotel. Closest hotel to whitetail resort. Friendly staff. Good breakfast. Right off 70 snd 81.

Mary Pezzetta
3 years ago – Google

10

Beautiful suite. Great staff. Great food.

Peter Kilburn
3 years ago – Google

9

For the price, I was very surprised! The room was quite nice and the staff was fantastic. There's also a wonderful Sushi place right down the street.....BONUS!

Kim Artz
3 years ago – Google

10

I haven’t stayed here but we have our monthly Hagerstown Civil War Round Table Meeting here and the meeting facilities are great. The staff that prepare the room and the meal are just the best. They serve dinner to guests in to lobby. Our guest speakers sometimes stay here and the rates are good for the area.

Kyle Jackson
3 years ago – Google

7

Very nice, spacious rooms. The staff is friendly and helpful.

Michael Rohr
3 years ago – Google

10

My apartment was recently burnt in a fire, and this hotel gave my family excellent service and a very practical room. It was easy to communicate with the staff whenever we had issues or needed things for our room. The daily breakfast buffet and evening spreads were awesome as well! Would definitely recommend staying here!

Chris Bateson
3 years ago – Google

10

Great stay. They were able to allow us to check in 1hr early and also got us a crib in the room for our 1yr old

Renato Neto
3 years ago – Google

7

Best hotel so far in Hagerstown, loved the family ambience, breakfast and spacious room, next year i'll choose this hotel for my stay in hagerstown

Trevor Levine
3 years ago – Google

8

It's a great family place and we've stayed at HW Suites a dozen times and at least 6x at this location. Unfortunately there were some issues this time. The card machine wasn't working and required 3 efforts to reprogram while the family waited to get in the room following a long drive as I went back and forth to the front desk. Next the sofa-bed, once opened up was covered in crumbs. The night assistant manger was great and helpful changing the mattress cover but it's too bad that housekeeping missed it. I'm a fan but these things can't happen.

Patricia Bokor
3 years ago – Google

10

A great place and location. Felt breakfast could of been better Restraaunts in walking distance.

Ralph Nichols
3 years ago – Google

7

Very helpful and caring staff. Spacious and comfortable rooms. Very enjoyable stay.

Alan McManus
3 years ago – Google

5

Nice room. Fairly well appointed. A/C not terribly cold, the ceiling fan was set on the lowest setting up on a 12 foot ceiling with no way to increase the speed. The coffee station had nothing but cold coffee and cold "hot water" apparently not replaced since breakfast (the room manual states there is hot coffee in the lobby 24/7). The reception dinner or snack had barely anything salad and soup and chunks of bread and a little bit of lemonade and water to drink. I don't drink beer and wine and with cold coffee, the choices were slim. No huge deal, but if you've ever stayed at the Homewood Suites in Slidell, LA, this one here in Hagerstown​, MD will leave you sorely disappointed. Mostly OK, just not as good as other HS. The ladies at the desk were polite and cheery. Always appreciated.

Dan Betz
3 years ago – Google

10

This was a very nice hotel. The room was a nice suite with a small stove, refrigerator, and a set of flatware and dishes.

Nick Winters
3 years ago – Google

9

Very nice rooms, friendly staff, evening social hours with free food and drinks, great place to stay

Eric Ma
3 years ago – Google

10

Great experience, good service and reasonable price. I really enjoyed my stay.

John Guy
3 years ago – Google

8

Room was nice and fit all 6 of us easily. The breakfast was disgusting. But it was free so what are ya gonna do.

Georgia Capobianco
3 years ago – Google

5

Rooms are ok. Nothing special and a little dated. However, we chose it because it is pet friendly but they charge $75 per pet, which is way above norm. The happy hour was nice, but they offer no executive lounge. There is no benefit to being a gold hilton honors member. I didn't even get bottles of water.

Jennifer O'Neil
3 years ago – Google

10

Very clean, great customer service. We used the pool which was clean. The breakfast was wonderful!!

GREGG CARPENTER
3 years ago – Google

10

Free full breakfast, Free evening social Monday-Thursday, Clean and comfortable.

Dylan Hahn
3 years ago – Google

9

Huge room. Helpful staff. Great amenities that open early and close late. Lots to do nearby.

John Fitzgerald
3 years ago – Google

10

Can't beat complimentary beer and snacks! Nice room, good service.

Deongelo Holmes
3 years ago – Google

9

The place felt like home, and I enjoyed my stay.

Farren Sleep
3 years ago – Google

8

This was an average Homewood Suites. Room decor was slightly dated and the refrigerator kept freezing everything that I put into it even though I turned it down 3 times. Nice hotel though and I would recommend it if staying in town.

Frank Groblewski
3 years ago – Google

10

Good location. Just off the intersection of 81 and 70. Clean rooms with a kitchenette. Free breakfast. And they allow pets. Very friendly staff. Only 25 minutes to Whitetail ski resort.

Charles Silvey
4 years ago – Google

10

Super convenient a fairly large Homewood. Fog Friendly with two bedroom suites and conveniently location right off Route 81 with many restaurants and a mall very close.

Martha M. Castro
4 years ago – Google

7

Spacious suites. Good amenities. Family friendly. Located near stores and restaurants.

Judy Muttillo
4 years ago – Google

4

The room was very nice and large. As for the sofa-bed it was very very bad the springs are sticking up into your body. Very very bad. I think it's time to change the sofa-bed mattress 😔😔😔

Tim Arters
4 years ago – Google

7

Hotel was well kept for its age but was in obvious need of remodeling. The free breakfast was actually really good for hotel food. However, one of the kitchen staff members for breakfast was very rude and grumpy. Several guests asked for various things about 15min before breakfast "closed". She refused to replenish those items. She replied with "what time is it?" When guests showed up at 10 AM for breakfast she said "we are closed". I'm no hospitality expert but I've stayed enough hotels to know that breakfast is generally fully stocked until the tie they say it end. Usually, at that time they begin to clean up and allow guests to get whatever they would like until it is all cleaned up.

Bill Feidt
4 years ago – Google

9

We had a one-night stay on October 17/18. This is one of our very favorite hotels. Our 5th (top) floor room was completely quiet. Never even heard a pin drop. The room was located on the back side of the hotel and faced a wooded area. The manager's evening reception and morning breakfast were both most welcome. Upon arriving home I discovered that I had left my specialized Chromebook charger in the room. We called immediately and the agent said they'd check and get back to me. Ten minutes later I got a return call telling me that they had found the charger and would send it back to me immediately. Top notch operation. Highest marks.

Angela Sheldon
4 years ago – Google

8

The room was comfortable and nice, the public areas of the hotel were up to date and in good condition. The pillows were not conducive to a good night's sleep. At breakfast the next morning, someone had dropped a sausage link on the floor and the employees walked right past it until a guest took care of it.

Sigi Schneider
4 years ago – Google

8

Personal is friendly and the rooms are clean. There are a lot of shopping and dining facilities in walking distance nearby.

Carrie Hart
4 years ago – Google

8

Pleasant stay...have been here many times. The complimentary breakfast is great for my family of 6. Kids love their time in the pool.

Jennica Roche
4 years ago – Google

5

The room was nice and comfortable. The furniture was a little worn and they didn't have a crib for us. But overall it was an OK hotel

michael woodward
4 years ago – Google

8

Nice accommodations. A little convoluted to get to from the highway. Reception desk was just ok.

Patti Laird
5 years ago – Google

9

Great place. Wonderful staff and rooms. Always decorated for Christmas.

Luci Tania
8 years ago – Google

10

Great place. Staff is always great. There's even a grill you can use out back. Easy walk to Buffalo Wild Wings next door. Only complaint -- the pool area floor is really slippery.

Mischon Ramey
8 years ago – Google

9

We took a chance with the Hagarstown MD exit, traveling from Princeton to Nashville. It turned out there was a tournament in town and there were no vacancies at the first hotel we tried. They (other hotel) directed us to the Homewood Suites and what a treat! The staff was wonderful, the room was spotless and the facility in general was very, very nice. I would recommend this hotel highly!

A Google User
9 years ago – Google

8

I have stayed in this hotel several times since it opened a few years ago. The rooms and amenities are very nice and clean. Also, most of the rooms, if not all, have a kitchenette included. The staff are always very pleasant and courteous. The hotel also provides free Internet access and a business office if needed with a printer for boarding passes for your flight. The free breakfast is very good with many options. I would recommend this hotel to any traveler in this area.

A Google User
11 years ago – Google

9

I booked a one bedroom suite for a relaxing weekend, just myself, no kids or husband. I chose a one bedroom because it has a bathtub, whereas the "studio suite" is just a shower. When I first entered my room, I squeeled with joy! Really, I did! There's a flat screen TV and DVD player in both the living room and bedroom, 2 burner stove, coffee pot, toaster, dish towels, paper towels, dish soap, pots, pans, silverware, REAL plates and mugs (not paper), complimentary popcorn, microwave, full-size fridge, and black out curtains on both large windows. Very clean. Very quiet. It felt almost like home. Breakfast includes juices, coffee, tea, milk, a waffle maker, different breads (muffins, bagels, etc.) fruit salad, cereal, yogurt, fresh apples and bananas, and depending on the day scrambled eggs, sausage, bacon, hash browns. My only complaints would be... The pool. It had so much chlorine in it that it burned my eyes just being in the room. When my wet hand got near my face...forget about it! I was terrified to think what would happen if I actually got water in my eyes! The bed. Now this is purely my individual opinion, but it was way too soft. The same with the pillows. They started off nice and plump but as soon your head hits the pillow, it sorta "deflates" and ends up as flat as a pancake. Nothing major, but it did affect my sleep. Overall, I would definately stay again. I was very impressed with all of the little extras and it makes you feel like you're at a four star hotel.