5 916 reviews

Homewood Suites by Hilton Holyoke-Sprin

375 Whitney Avenue, Holyoke, MA 01040, United States Access

Homewood Suites by Hilton Holyoke-Sprin

The Homewood Suites by Hilton Holyoke-Springfield/North hotel is located just north of Springfield, Massachusetts off of I-91 with easy access to the Massachusetts Turnpike. This all-suite hotel can accommodate a variety of travelers' needs, whether relocating to the Holyoke-Springfield area or just visiting for a family vacation. The Homewood Suites by Hilton Holyoke-Springfield/North hotel is located just 30 minutes from the Bradley International Airport. Take advantage of our location to Holyoke-Springfield area local attractions including: Holyoke Mall at Ingleside (within walking distance), Six Flags New England (discounted tickets available for purchase), Basketball Hall of Fame (discounted tickets available for purchase), Volleyball Hall of Fame, Yankee Candle Flagship Store (South Deerfield, Massachusetts), Holyoke Children's Museum, Start each morning with our complimentary Suite Start hot breakfast featuring a deluxe selection of your favorite breakfast items. Monday through Thursday we invite our guests to wind down at our Welcome Home Reception featuring light dinner fare and beverages. Amenities at the Homewood Suites by Hilton Holyoke-Springfield/North hotel include: Complimentary high-speed Internet access in every suite, Wireless Internet connection in all common areas of the hotel, Fitness center, Indoor pool & whirlpool, Suite Shop, Guest Laundry, 24-hour business center, Hilton HHonors Points & Miles are awarded for all qualifying stays! We stand behind our service and quality so much that it's all backed by our Suite Assurance Guarantee! We are confident that you will enjoy your stay with us. If you are traveling for business or leisure, it will be our pleasure to serve you with the most efficient and friendly service at the Homewood Suites by Hilton Holyoke-Springfield/North hotel in Massachusetts. Make Yourself At Home.

The Homewood Suites Springfield/North-Holyoke is located in the heart of Western Massachusetts. Designed for both the business and leisure traveler. Conveniently located on I-91 with easy access to the Mass Turnpike, our hotel offers easy access to many local companies and area attractions. Local businesses in the area include Smith & Wesson, Avery Dennison, Mestek, Marox, Mass Mutual. US Tsubaki, the Holyoke Medical Center and the Soldiers Home. In downtown, you will not find a boring moment if you take advantage of all the local attractions including the Holyoke Mall at Ingleside (one of the largest and most well known malls in the New England Area), Volleyball Hall of Fame, Basketball Hall of Fame, Six Flags New England, Yankee Candle Flagship Store and the Holyoke Children's Museum. Holyoke is also close to many area colleges and universities including Holyoke Community College, Mount Holyoke College, Smith College and UMass Amherst. The Homewood Suites lavish décor and convenient location offer all the comforts and conveniences of home. This brand hotel was built in 2006 with the extended stay traveler in mind. From the open and spacious lobby to all the public area amenities, this hotel offers our guest many leisure and business amenities without ever having ever having to leave the property. All of our suites come with Wireless and High Speed Internet Access and we offer a business center featuring a copier, computer, and fax machine for guest use. This will allow our business travelers to stay connected with work during their stay. Along with these corporate amenities we have a fully-appointed meeting room that will accommodate up to 40 people including a TV with DVD/VCR capability, white board and projection screen. Our leisure guests and those with their eye on fitness are able to take advantage of our state-of-the-art fitness room, indoor heated pool and hot tub as well as our outdoor sports court.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Cultural
    Fishing

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 114
  • Largest Meeting Room Size: 648 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 16 reviews

Tracy Robertson
1 year ago – Google

10

We were in town for a funeral and, while the staff didn't know that, they couldn't have been nicer or more accommodating. We have to give a tremendous thanks to Peter, who promptly responded to our a/c problem and swiftly had us relocated to a new room. Every person we encountered at the hotel was courteous, kind, efficient...it took less than two minutes for a request for a more towels to be fulfilled!! The rooms very nice. Given the circumstances of our visit to the area, we didn't sample the complimentary breakfast or use the exercise room, pool, basketball court, or outdoor seating area. The staff did make us aware of their Money - Thurs mixer in the lobby area and under different circumstances, we would have been there. The staff, for me, made this a great place to stay and I thank each and every staff member for their kindness, courtesy, and efficiency.

Marcia Neves
2 years ago – Google

5

Was here for a meeting. The meeting room was nice, except not much wall space to hang up posters and the whiteboard was in need of replacement. However the staff was very nice and accommodating

Ethan Jones
2 years ago – Google

10

Staying here for work for the week and I'm loving it! Great size rooms and the kitchenette is great. The shower has awesome pressure!

Madison Bernhardt
2 years ago – Google

10

By far the nicest stay in a hotel I’ve ever seen. When we got here to get a room (we had not booked one ahead of time) we were informed they were out of the regular suites. They accommodated us by giving us one of their grand sweets (2 bedrooms, living room, small kitchen, and 2 bathrooms) at a discounted price. When getting on an elevator, a women staff member very politely held the door for us to get on. When walking down a narrow hallway, a male staff member politely stepped aside and waited for us to pass him. Very comfortable beds, very clean, wonderful pool and basketball court, and snack room in the lobby to purchase snacks. Blessed to have been able to spend time here.

Idan Cohen
2 years ago – Google

10

Very good, very clean. We had a good time. The hotel location is very close to target where you can buy food. The room has a full kitchen. Very good service.

Brian Cummings
2 years ago – Google

8

Overnight stay on a Saturday night. Room was somewhat smaller than most Homewoid Suites at which we previously stayed but clean and well-appointed. Very comfortable bed! Front desk staff was both friendly and helpful. Sunday breakfast was typical although breakfast burritos and fresh baked muffins were pleasant surprises. We would definitely stay here again.

JASMINE GRACE
2 years ago – Google

9

The best extended stay hotel ever! My family felt right at home. The breakfast is amazing! I would recommend this place to anyone!

michelle chapman
2 years ago – Google

10

Very clean, comfortable rooms. My husband and I brought 3 kids and we had plenty of room. Although, a second bathroom would have been nice, lol. The pool and jacuzzi were perfect. The breakfast was good and the people who work here are nice.

Shannon McDonough
2 years ago – Google

6

Hotel was clean and close to the mall. The suite store in the lobby had a larger selection of duck books than it had drinks or snacks. The kitchenette was convenient but

Chris George
2 years ago – Google

10

Excellent Hilton subdivision. Suites have everything from full sized fridge, stove top, 2 TV's, comfy mattress, full breakfast and other amenities!

Ezekiel Lyons
2 years ago – Google

8

Great experience nice clean kitchen and bathroom feels homey and the Free breakfast is very good

Shawn Newhall
2 years ago – Google

10

Great family sweets awesome staff rooms are very clean and modern good breakfast included we were also fortunate enough to get a salad bar with soup on a Monday night as a bonus

Steven Mercurio
2 years ago – Google

9

Great indoor pool, free hot breakfast, and evening social food. Very clean, comfortable rooms with good Wi-Fi.

Collin Gray
2 years ago – Google

7

Hotel is nice and conveniently located next to the mall. It's like having a mini apartment which is good for long stays. When I checked in they didn't acknowledge my Hilton honors at all and I had to ask for waters and where the elevators and anything else I needed which was kind of annoying but otherwise a good stay so far.

Matt Keller
2 years ago – Google

10

Very clean hotel with a good location across the road from the mall with restaurants. Hotel seems to be newly renovated. Nice indoor pool/jacuzzi and an outdoor basketball court.

Marta Martinez
2 years ago – Google

7

Rooms were very nice and clean, the staff were very helpful, would stay at this hotel again.

chris capwell
2 years ago – Google

9

Spacious suites at a reasonable price, located near a shopping mall. An unexpected bonus was the free breakfast as well as dinner Monday thru Thursday with complimentary beer and wine.

undefined
2 years ago – Google

5

Nice suite with a full kitchen. The TV’s were difficult to get to turn on and figure out how to use. (There should be step by step instructions posted). The breakfast was disappointing. All carbohydrates except for the scrambled eggs. They should have called it continental breakfast. We are diabetics. No bacon, ham or sausage. We arrived before 10:00 am and they had already taken the hot food away. They did bring the scrambled eggs back out though but it was cold. If you prefer a full hot breakfast stay at a Comfort Inn. They are more reasonable on their rates too.

Scott Methe
2 years ago – Google

7

We asked for a quiet room and the clerk put us next to the highway. The stay was nice, though. Clean room, comfy bed, great shower.

Adam D. Norton Norton Inspection Services
2 years ago – Google

7

Nice clean and comfortable hotel. Good value for the level of comfort, I've always enjoyed my stay at the homewood suites no matter what location I am at .

Kathryn Lassiter
2 years ago – Google

9

Pool and spa are exceptional. Continental breakfast is beyond the norm. Also, evening meal was a pleasant surprise upon our late arrival.

eric heichelbech
2 years ago – Google

9

Separate rooms from bedroom. Smaller than average TV in bedroom. larger TV in the living area. Breakfast and dinner was on par. Has plenty of auxiliary plugs for phone charging and an easy use alarm clock.

TheOtg68
2 years ago – Google

8

Nice place for lunch once and awhile. Pretty basic, one act burrito bar

Andrew McClintock
2 years ago – Google

8

The breakfast in the morning was delicious. The suite was very comfortable and felt like a home away from home.

Wayne Balsiger
2 years ago – Google

9

Nice remodeled hotel. Good breakfast with eggs and Canadian bacon, as well as wades and other good food. Rooms are suites at similar prices to non suite hotels.

Zac Galvin
2 years ago – Google

9

The Homewood Suites was conveniently located right off the Mass Pike! The employee at the front desk was very welcoming and took the time to ask about the reason for our visit. The room was very large and clean. Overall it was a very lovely experience. Bonus points for the waffle maker.

Tim Krey
3 years ago – Google

8

Nice hotel in Northwestern MA with clean updated rooms and a friendly staff. Hotel had a few continental breakfast and a small fitness room. Rooms have a bedroom and a living area with a pull out couchbed.

Tom Trautman
3 years ago – Google

10

Really nice and clean hotel. Must be freshly renovated. The pool area and spa were very nice.

Devin Siebold
3 years ago – Google

10

Check in was insanely quick and the lobby was very clean. Stayed here to work a comedy club in Boston. I was worried about the drive but the hotel was so nice that I actually looked forward to returning to the room. Didn't expect the size of the room to be so large. My friend traveling with me said e pull out sofa was even more comfortable than other hotel beds he has stayed on. The AC was a powerhouse and kept the room nice and cool. Bed was clean, comfortable and having a separate room was very convenient. I didn't have a use for the kitchen while I was there but the large fridge and coffee did get used. That said, if I stayed longer I would for sure grab some groceries because the kitchen was nicer than what I have back home. During the day, having the hotel walking distance to a massive mall was a huge plus, and the drive into the city was smooth each day. The breakfast was a step above the average hot hotel meal. Everything was hot, fresh, tasty and the area was clean and well maintained. I'll be back to the area in the winter and will definitely be staying here.

Douglas Bingham
3 years ago – Google

10

The hotel is beautiful and the staff is great. We had a wonderful stay in a 5th (top) floor suite. I highly recommend this establishment!

Aaron Ignite
3 years ago – Google

10

Our client and traveling musician Mike Frazier recently stayed here and had an incredible stay! The room was perfectly decorated, quiet, clean, and comfortable, the staff was super friendly and accommodating to the late hours check-in and even gave them a later check out time so they were able to get some breakfast and take a nap before hitting the road!

Quinn Cicala
3 years ago – Google

10

Very clean, excellent breakfast, and an accomodating staff. Conveniently located and would attend again. Dale especially wss very helpful!

Hospitality Consultant
3 years ago – Google

10

Recently our client Damien Figler stayed here while touring through the area and really enjoyed his stay. The staff was really friendly and accommodating to their late performer's hours, and the room was a great suite, very clean, comfortable, and quiet!

Damien Figler
3 years ago – Google

9

What can I say about the homewood Suites in Holyoke other that it's one of my favorite hotels in the state! Huge rooms, we had a full king suite with a sofa bed in the living room. There's a full kitchen, full size fridge and dining area, DVD player and a full selection of movies in the lobby free for patrons! They also have a mixer Monday - Thursday in the dining area with free beer and wine, and a different food each day (grilled chicken Cesar with a full Greek salad station)!!! Not to mention the huge BBQ grills and outdoor lounge area. Every amenity you could possibly want right here. And the staff are some of the friendliest I've encountered, the night desk clerk was hysterical and nothing but awesome (wish I hadn't forgot his name). All in all we love this hotel and will be back!

Humayd Humayun
3 years ago – Google

8

Very nice rooms. Very spacious. Good swimming pool and fitness center. Breakfast is quite filling. Several options.

Christopher Hichew
3 years ago – Google

10

Always enjoy my stay here. Staff is accommodating and professional. Rooms are nice and have just been remodeled.

Tony Dijamco
3 years ago – Google

9

The Homewood suites in Holyoke, MA. was very ideal. Despite the fact that they were doing some remodeling of the hotel at the time, the hotel and the staff were amazing. A huge workout room and an even bigger indoor pool were well appreciated. The free breakfast in the morning smelled almost as good as it tasted. The rooms were very spacious. A bedroom and bath separate from the living area made it feel so much more like a home and less of a hotel. This was also helped by the fact that the living area also had a really nice kitchen set up. Another cool perk that I always appreciate at a hotel is that in the lobby was a little shop that offered everything from sweet snacks to microwavable hot meals. You can also pick up any toiletry you might have left at home. Oh, and did I mention the beer and wine. Nice.

Tony Dijamco
3 years ago – Google

10

The Homewood suites in Holyoke, MA. was very ideal. Despite the fact that they were doing some remodeling of the hotel at the time, the hotel and the staff were amazing. A huge workout room and an even gigger indoor pool were well appreciated. The free breakfast in the morning smelled almost as good as it tasted. The rooms were very spacious. A bedroom and bath seperate from the living area made it feel so much more like a home and less of a hotel. This was also helped by the fact that the living area also had a really nice kitchen set up. Another cool perk that I always appreciate at a hotel is that in the lobby was a little shop that offered everything from sweet snacks to microwavable hot meals. You can also pick up any toiletry you might have left at home. Oh, and did I mention the beer and wine. Nice.

Alexandria Pizzola
3 years ago – Google

4

I'm writing this primarily because people reading reviews are likely concerned about things like crime. I will preface that the hotel itself is lovely and even currently being renovated. However, it is important to note that on 4/4/17, four cars were broken into on the premises. A few things to note about the hotel in terms of safety: 1. The hotel does not have cameras placed on the back or sides of the building, which is where the cars were parked 2. The hotel has courtyard rooms which do not face a parking lot, thus making it more difficult for some guests to hear their car alarms Again, hotel is great, hotel staff is friendly and truly helpful, even in the face of a fairly hopeless and uncontrollable situation, but I think this incident does deserve to be noted.

Chris Knecht
3 years ago – Google

7

Rooms are good quality but was placed in a room next to active construction. The room probably should have been left unoccupied due to potential noise. We also had to wait outside in the cold due to a fire alarm. Chance occurrences, though.

Matthew J. Finley
3 years ago – Google

9

For the price, this is your best option in Holyoke. With breakfast and dinner included during the week, it makes the stay easier for business professionals. Staff are super nice and the rooms are nice. In fact, they are renovating to upgrade the order rooms. Overall, Great value!

Crystal Zobel
3 years ago – Google

9

Became my new favorite local hotel when I stayed in January, and I recently booked again for April! They gave my kids rubber ducks, the pool room was relaxing and breakfast was really good.

Brian Paul
3 years ago – Google

10

Very friendly staff excellent and very clean rooms. The pillows were too soft. But other than we had a great stay for our Anniversary

Pete Mac D
3 years ago – Google

10

Good budget hotel. Stayed here for work. It offered all I needed and was clean and quiet.

Travel Trader
3 years ago – Google

9

Amazing service provided by Homewood Suites Holyoke, MA. The management and staff were polite and professional. I will definitely recommend this hotel to friends and associates. Check out the sweet indoor heated pool!

Lee Saffer
3 years ago – Google

8

Clean and well kept hotel, friendly staff, and welcoming common space.

Amera Cruz
3 years ago – Google

7

Great beds and a hot tub! Full house and couldn't hear a thing between the walls

Sam A
3 years ago – Google

10

Great suite setup. Very good breakfast. Nice to have basketball court.

brian meredith
3 years ago – Google

10

This hotel has a great location next to the mall located in the general area it has a lot of food places next to it lot of shopping and inside the hotel has a great staff waiting to help you out whenever you need it they're very accommodating to words whatever you might have forgotten or if you need something that's a little out of the ordinary they're there to provide it for you

Johanna Diaz
3 years ago – Google

9

Friendly and welcoming staff during checking. Clean and well maintained. Friendly and helpful housekeepers. Breakfast was good, and the verity of food they had to offer.

Chester Green
3 years ago – Google

8

My family enjoyed our stay here. Close to shopping plaza. Close to highway. Bed and pillows were very comfortable. Breakfast was fresh and fulfilling. We will stay here again in the winter

Bryana Sullivan
4 years ago – Google

10

The manager Dan was incredible. He was able to give my bridal party and family great discounts on blocked rooms! He also rented out the banquet hall for the after party for my wedding and decorated the hall to with np hesitation. He was amazing to work with and the rooms are incredible. I would highly reccomend people stay here if need be!

Frolic Also Frolic
4 years ago – Google

10

Although this hotel was pretty far away from the business we had to do in the area (moving to Amherst) we chose it because of the large room sizes. Nothing better after a day of moving furniture than coming back to Homewood sweets and sitting on a nice couch. We had three adults on the trip snd could have accomedated at least one more because our suite of rooms had two queen beds and a sleeper sofa. The staff were excellent, too, and overall I recommend it highly if you're going to be doing something stressful.

Felix Lora
4 years ago – Google

9

King Suite was open and spacious. I enjoyed the waffle maker for breakfast. I also enjoyed the coffee and tea station that was available 24hrs a day. Nice open areas for lounging around and waiting on family and friends. I would have liked to make it to the pool area which was open till 11pm, but came back from hiking exhausted.

David Kraus
4 years ago – Google

7

Clean and comfortable. Excellent staff. The highway side is rather noisy, should have installed triple pane windows.

Pat Worrall
4 years ago – Google

6

Went to a seminar there. Good conference room and good food

Marcus Canaday
4 years ago – Google

10

Best customer service I've had, anywhere! I would live here if I could!

Jose Rodriguez
5 years ago – Google

9

They had great hospitality great food excellent staff all around good place to go eat and stay with the family

Heather Murley
5 years ago – Google

10

Nice stay and pool with free breakfast!