 5 819 reviews

Homewood Suites by Hilton Indianapolis

2501 East 86th Street, Indianapolis, IN 46240, United States Access

Homewood Suites by Hilton Indianapolis

The Homewood Suites by Hilton Indianapolis-Keystone Crossing hotel is located in the premier business and shopping district on the north side of Indianapolis, Indiana. The Homewood Suites by Hilton hotel offers 116 guest rooms that feature fully equipped kitchens, living rooms, private bedrooms and all the comforts of home. All guest suites include complimentary high-speed internet access, guest grocery shopping service, as well as free local phone calls. Guests at the Homewood Suites by Hilton hotel in Indianapolis, Indiana can start each morning with the daily complimentary Suite Start hot breakfast and end most days with the Welcome Home reception featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). Other amenities of this Indianapolis, Indiana Homewood Suites hotel include complimentary high-speed internet access in all guest rooms, wireless internet access in the lodge area, an outdoor swimming pool and spa, a workout facility and sauna. The Homewood Suites by Hilton hotel in Indianapolis, Indiana is a wonderful hotel that offers every guest a superior facility in a premier location serviced by an exceptionally caring staff. Guaranteed. Make Yourself At Home!

The Homewood Suites-Indianapolis At The Crossing is located in a north suburb of Indianapolis. Keystone At The Crossing is known for its prestigious shopping and business locations. This beautiful hotel is equally convenient to the airport, the downtown business district and the Indianapolis Motor Speedway. Our location offers over 100 restaurants within 5 miles. Also convenient to the hotel are two major shopping malls, numerous retail centers and movie theaters. Golf, bowling and an extensive walking/jogging trail are just minutes away.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Bedding
    Cribs
  • Business
    Copier
  • General
    Fire alarm
  • Non-smoking
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Racquetball
  • Racquetball court

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Kitchenette
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 116
  • Largest Meeting Room Size: 289 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 19 reviews

Jewels
1 year ago – Google

9

Very clean. Loved the suite layout. Thank you for the great visit. I will definitely recommend.

Brian Pearson
2 years ago – Google

9

Great location. Friendly and accommodating staff. Evening reception is solid. Breakfast is okay... Not as good as Embassy Suites. Rooms are large and quiet. Kids loved the pool and the fire pit creates a nice ambiance for a relaxing evening.

Pat Phelan
2 years ago – Google

10

Nice apartment-like rooms, great front desk staff, surprising amenities, and a really convenient location make this a great place for my needs. Getting here off of the highway was a bit of a challenge, mostly because I hadn't done it before. I usually only get to this part of the Indianapolis metro area once a year, but so far this is a great place to stay!

whassupman03
2 years ago – Google

9

Homewood Suites has great rooms, great food, and great people. I am having a good time here. As for some things they can fix, I recommend that they add elevators to all buildings and install vending machines to supply items not available in the snack shop, like other hotels in the Hilton brand do. But great job!

Joyce Hunnicutt
2 years ago – Google

6

My friend had issues with a room being cleaned from pet dander and hair, MOD On duties response was " you know we are per friendly and besides your company is paying for the room". My friend really didn't want to complain at all, but I persisted...the MOD was a jerk!

Jamin Yoder
2 years ago – Google

9

Comfortable rooms. Excellent staff. Loved the "socials!"

Armando P
2 years ago – Google

10

Excellent staff, super helpful. The basketball court in the middle can be loud if you're trying to get kids to sleep early, but after dark its quiet and most people dont go to bed at 8 in the summer, so easily forgiven. Room was clean, not brand new but very well maintained. Pool is outdoor, which isn't ideal for indiana but a nice place to swim.

John Davis
2 years ago – Google

8

The room was clean, staff was friendly but there is room for improvement. The free breakfast did not impress me, eggs were runny and sausage was way over cooked. The parking lot was a poor design and not enough of it. The good news is everything seemed clean (parking lot, room, lobby all clean). The room was very large with a full sized refrigerator. Bed was comfortable. Overall it's pretty good.

J S
2 years ago – Google

9

Awesome hotel! Great rooms! Excellent staff! I would recommend this place to anyone who needs a comfortable stay.

Shari Adams
2 years ago – Google

7

Both of the rooms had stains on the floor from previous guest, microwave had rust, bathroom door had rust, shower curtain was dirty, doors had stains but other than that it was pretty clean, quiet and relaxing. We didn't want to leave. They provided everything from the basics to dishes and cookware. Breakfast was delicious and the bathroom mirror is great for taking selfies. Definitely coming back but hopefully the room will be much cleaner this time.

Laurie Zande
2 years ago – Google

10

The best customer service experience. Brianna, Angelo, and Daniel have made me feel like this is my home away from home. Good breakfast, better happy hour. Thanks for all you do!!!

Jonathan Moxley
2 years ago – Google

8

Great hotel, in fact one of my favorite Hilton brand hotels I've stayed at. Room was clean, modern, and everything I would expect. The only reason I didn't give a 5-star rating was because the fitness room didn't have any working treadmills. They did offer to shuttle me to a nearby fitness club but with my schedule I didn't have time to go off property for my workouts. Otherwise, great hotel and great property in a great area of Indy. I'd stay here again when visiting Indy!

Sonja Strauß
2 years ago – Google

9

Great rooms with enough furniture. Very friendly staff. Just missed an oven. Laundry room, gym and community with great fireplace and televisions are available. Great decorations during seasons. Loved to stay there!

Pamela Lauren
2 years ago – Google

10

I absolutely adore this hotel and stay here anytime I need to come to Indianapolis. The staff is friendly, the community feels homier than most hotels, and the happy hour setup is wonderful. Conveniently located to some of the best shopping and restaurants in the area!

Jacob A. A. Mulberry
2 years ago – Google

9

Hotel is great. Breakfast is always a great selection and hot. Service from the hotel is second to none. Staff is friendly and always seems to go out of there way to make the experience wonderful. Room is spacious and clean. Little stove to cook on and sink with a full size fridge. Can't recommend this place enough.

Cindy Henderson
2 years ago – Google

10

Always stay here when in town. Close to shopping, restaurants yet quiet. Great staff, customer service. Rooms are cozy with full kitchen, complimentary breakfast most days.

taylor k
2 years ago – Google

9

Room was nice. Staff friendly. We were only there for a few hours overnight while passing through, but plan to stay longer next time we're in Indianapolis. The amenities in the room were far above what we would normally expect from a hotel, even an extended stay hotel.

kyle hoffman
2 years ago – Google

10

Nice rooms, nice staff. Don't have a single complaint about the place.

Rebecca Christy
2 years ago – Google

7

Close to shopping and many inconveniences. Clean spacious rooms. Friendly staff

Benjamin Schott
2 years ago – Google

9

This hotel was very nice. Large, clean rooms. Staff was very friendly and provided a map to be able to navigate between the buildings. I'll definitely stay here again if I'm in the area.

Game Gardian
3 years ago – Google

9

This us a great hotle to stay inn they feed u every week day but not friday and they have very great service

CHESS NOT CHECKERS
3 years ago – Google

9

Quiet and quaint. Breakfast and lunch was provided and the staff was exceptional.

Mach 50
3 years ago – Google

4

Parking lot floods, and I had to walk in a foot of water to get to my car. Also, my AC went out in the room, and they said they'd send someone up to check. After an hour, no one came. I called back down and they said they would just move my room. I just ignored that since I'd have to pack everything up, get a dolly, and relocate. Plus, the buildings are all spread out which makes it annoying to get laundry done all the way to the main building. Just a terrible layout and older hotel that needs updating and to make it more user friendly, especially for long stays over a week.

Brenda Gonzalez
3 years ago – Google

7

Friendly staff, convenient location, room layout and cleanliness was impeccable but i was really disappointed by the pool. I was hoping to be able to swim and come to find out the deepest part of the pool is 3ft. That's if filled all the way. It was over 6 inches under filled. Besides that i highly recommend!

Mike Bradshaw
3 years ago – Google

9

Very nice rooms. Real fireplace in the room. Kitchen with fridge and really comfortable bed and pillows

Jill H
3 years ago – Google

8

Hard to find at first. Nice and clean room. Only thing is we didn't have enough towels in the room and it took a while to get them. Otherwise a good stay.

Mark Pederson
3 years ago – Google

8

Nice room. Free dinner and breakfast. Bathroom is kind of dimly lit. Refrigerator opens on wrong side making it difficult to use. First world problems.....

Vahan Sargsyan
3 years ago – Google

6

Just checked in.. Locked out myself, because the other (back) door didn't work to let me in. No one from the stuff would tell me that. Secondly: the coffee maker has no cofee pot, so I tried to place a cup underneath, hence the boiling water was all over the place... went to the reception, asking for solution... no answer. "we just got those coffee makers..." was the aswer. So I went back and tried to make my tea with the casterole pot... not much more successfully...Stuff is not advised nor trained.... too bad for this level of hotel.

Joey Sack
3 years ago – Google

9

Everything is really nice and fancy and we'll kept. Breakfast was fine. The only problem is it was pouring and there isn't any cover over the lobby or room to unload anything

Rodney Vaughn
3 years ago – Google

10

I was completely knocked out by what I expected to be a hotel room.... and was instead a two bedroom apartment complete with fireplace, and kitchen appliances!

ijfrijwejfrwpejrfweopfrjwejfr .efiwjifjwperjfg
3 years ago – Google

6

April 8th 2017. The whole floor smelled like weed. A lot of suspicious groups of people in and out. Parking is horrible. People standing around and talking really loud in the parking lot. Overall as a hilton honors member I wouldn't recommend for long term stay or for children. The entrance to my building had what looked to be ketchup all over the sidewalk. And the card reader light did not work. Also I had mold in the toilet and stains on the couch.

Katie Fancher
3 years ago – Google

5

Nice location and very nice lobby and amenities. The room was roomy and had a nice kitchen. There were several spots that did not appear clean. There was a stain that would have wiped away on the wall that appeared to be blood. There was also a odd stain on the pull away bed. There was a used washcloth until the main bed. Made me feel that the room wasn't as clean as it appeared elsewhere.

Joe Fauls
3 years ago – Google

9

Great location, odd setup with the multiple buildings makes it less convenient in the winter. But the rooms are in excellent condition and the staff was extremely helpful. I would stay here again in a heartbeat.

Jim MacDonald
3 years ago – Google

9

Staff was friendly. Rooms were clean and quiet. Breakfast buffet has many choices and we're ok, but not great. (Eggs were rubbery!). Fresh waffles saved the meal!

Drew Hunt
3 years ago – Google

10

I stayed here 13 years ago and then again this week, and I was genuinely pleased to see that they had done such a good job maintaining their hotel that both experiences were excellent. We barely missed the manager's reception (always a Homewood Suites highlight), but the breakfast buffet was grand, the room was very comfortable, and though the five-building layout was a bit strange, it was easy to navigate (even as cold as the weather was).

ann blazius
3 years ago – Google

9

Rooms are very clean and tidy (cleaner than some 5*hotels). The rooms were modern with all the amenities you'd find at home. The property is very pet friendly, doggie stations with poop scoop and bags throughout the property. Breakfast area was so clean and modern. I would stay at this hotel again.

Dave Hankins
4 years ago – Google

9

When we stayed the hotel was under renovation so there were saws and hammers at 8am until the evening. Other then that the breakfast was good. The rooms were very spacious. Bed was comfortable. The location was very convenient.

Joshua Cahill
4 years ago – Google

10

Very clean and spacious rooms. Food is great and staff is very attentive. Would stay here again.

Tricia Roth
4 years ago – Google

10

The room was nice. It was more like an apartment complex with doors opening to the outside vs a traditional hotel, but the rooms were very clean and comfortable. I brought my dog, and he had plenty of places to walk, and I liked the availability of doggy bags everywhere. We were right by the pool, and some people were out late having a nice time. And they did not disturb us in our room at all. Very nice place.

Xx_scorpion25 _xX
4 years ago – Google

9

My visit to the Homewood suites was quite remarkable. To be honest I have never been to a hotel with a basketball court until I went there. It also had a pool that was open for reasonable hours, an internet cafe, and an exercise room, all of which I utilized at one point in my visit. I ate breakfast there twice and the food is average, good enough for you to finish the first plate but not go back for a second. Lastly the hotel room was quite appealing and came fully equipped with everything m family needed. Oh and of could I forgot, the other great thing about this hotel was is hospitality. I had to go up to the front desk to ask for things such as more towels or a basketball for the basketball court and they were always happy to help. All in all my stay at this hotel was A1 (really good).

Alex Schmidt
4 years ago – Google

7

Good

Majority Bass
4 years ago – Google

10

Love the staff here. Very helpful and down to earth.awesome place

Sharon Berrian
4 years ago – Google

10

My husband and my stay was from Sept 27 - Oct 6, 2015. Our suite was lovely and very clean. All the staff were amazing, especially Bre'anna, Cathy, Carmen and Danny. We were disappointed that we were unaware of the remodeling being done to the lobby, however, after the initial surprise, it all worked out fine. We had plenty of food for breakfast and the happy hour turned out to be enough to constitute a dinner. Our shuttles back and forth to the Price Vision Group clinic were perfect. It was certainly a deal for the price. Highly recommend the hotel and would absolutely stay again.

April Chandran
6 years ago – Google

5

We checked on and everything seemed wonderful. When Saturday night came we go have dinner and came back a little after 11pm. We went to park near our room like anyone else would but there wasn't any parking. When I say no parking I mean absolutely no parking! !! There was a party going on with a stretched limousine just sitting and waiting. We go into the office to let them know and we are told that we will have to park across the street or on the other side of the wall that surrounds the whole place. We weren't going to do that so they told us to park in a handicap spot. The spot was on the other side of the establishment. My husband is active duty and they didn't honor his tax exempt status and gave him hell. They down right refused. He had all of the paperwork that they would need for the bill to be corrected but still not honored. I'm writing this for those military personnel that is thinking about staying here. The place is good other than what I have already stated.