5 920 reviews

Homewood Suites by Hilton Laredo at Mal

98 Calle del Norte, Laredo, TX 78041, United States Access

Homewood Suites by Hilton Laredo at Mal

The Homewood Suites by Hilton Laredo at Mall del Norte hotel is conveniently located in Laredo, Texas adjacent to one of Texas' largest malls, Mall del Norte. This Homewood Suites by Hilton is an all-suite hotel that features 105 spacious studio, one-bedroom, and two-bedroom suites. Every two-room suite at our Homewood Suites by Hilton hotel in Laredo, Texas features separate living and sleeping areas and a fully equipped kitchen. The suite is large enough for work, study or entertaining, plus all the comforts of home including two LCD TVs, complimentary high-speed wireless internet access, a full-sized refrigerator, microwave, stove and coffeemaker. Guests will enjoy the complimentary hot full breakfast daily and complimentary evening dinner and drinks Monday through Thursday (subject to state and local laws) while visiting the Homewood Suites by Hilton hotel. Guests of the Homewood Suites hotel in Laredo, Texas will also enjoy our 24-hour fitness center and an outdoor pool. Access to nearby Gold's Gym is free. The lodge features a large area to unwind and relax. Make Yourself At Home.

Hotel is conveniently located by the Mall del Norte and is within minutes of the United States/Mexico border.

Accessibility

Homewood Suites by Hilton Laredo at Mal
98 Calle del Norte, Laredo, TX 78041, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • Newspaper
  • Business
    Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 105
  • Largest Meeting Room Size: 468 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 20 reviews

George L
2 years ago – Google

9

The room is a suite and great. The maid service comes daily. The hotel offers complimentary breakfast and dinner, both of which are phenomenal thanks largely due to the lady who prepares both. And the hotel itself is directly across the street from the mall and a movie theater which is a huge plus. In addition to which close to dozens of restaurants.

Ciro Valdez
2 years ago – Google

10

Nice pet friendly hotel. Has all the amenities to feel like home.

Island Man
2 years ago – Google

7

This place is expensive for Laredo. The staff is very friendly and the managers reception is pretty nice however, I did find I had to slam my door to get it to latch because there something wrong with it. Went out for dinner and discovered the door ajar when I returned. Only way to close it securely was to slam it. Found the workout room has both treadmills out of order. As I use a treadmill every morning to work out, it was a bit irritating during this day to not be able to use them. Back again, next month. Treadmills now working!! They have also added Digital Key that uses your smart phone to unlock your room, workout room etc.,, I really like this! No key to keep up with

Jose Figueroa
2 years ago – Google

4

Terriblevroom service wiated several hours for room i arrived at 5 pm. Ended up getting in till 7 pm

Island Man
2 years ago – Google

8

This place is expensive for Laredo. The staff is very friendly and the managers reception is pretty nice however, I did find I had to slam my door to get it to latch because there something wrong with it. Went out for dinner and discovered the door ajar when I returned. Only way to close it securely was to slam it. Found the workout room has both treadmills out of order. As I use a treadmill every morning to work out, it was a bit irritating during this day to not be able to use them. Back again, next month. Treadmills now working!! They have also added Digital Key that uses your smart phone to unlock your room, workout room etc.,, I really like this! No key yo keep up with

Natalia Schumann
2 years ago – Google

9

Awesome pool, there they've got an evening happy hour go during the week that saves on having to go out for dinner... Wine, beer & delicious food!

Chris Caronna
2 years ago – Google

5

This place is expensive for Laredo. The staff is very friendly and the managers reception is pretty nice however, I did find I had to slam my door to get it to latch because there something wrong with it. Went out for dinner and discovered the door ajar when I returned. Only was to close it securely was to slam it. Found the workout room has both treadmills out of order. As I use a treadmill every morning to work out, it was a bit irritating during this day to not be able to use them.

Ace Lone Star
2 years ago – Google

10

Excellent location. Older hotel, but very clean. Friendly staff.

Samantha Gonzalez
2 years ago – Google

10

it was very comfortable and easy to check in

Dan Hunt
2 years ago – Google

10

I had a short stay, but the room was nice and the hotel was close to the mall.

Fatima Elizalde
3 years ago – Google

10

Very comfortable, I didn't expect that the breakfast was include it, simple but good.

Javier Cepeda
3 years ago – Google

6

The hotel is ok, just kids managing, very nice kid's but need experience, the room so so, the paper on the wall of the bathroom tear, the room keys didn't work, the only thing that's very good is breakfast, Veronica very helpful and her"salsa" the best. It neads alot of improvement.

A Parker
3 years ago – Google

7

Great hotel. Friendly staff. Ice machine didn't work though. Even though the stay was great, the sound of the birds outside sounded worse than a train going by. I highly recommend that management look into a remedy for that.

Cynthia Santiago
3 years ago – Google

8

Very friendly staff and incredibly accommodating. Breakfast could be better but rooms are nice and really love the convenience of the kitchen. Perfect for long stays and/or families. Carlos at the front counter was so professional and welcoming!

SKY
3 years ago – Google

9

This Homewood Suites was a wonderful hotel! We first checked into the Residence Inn by Marriott on Lost Oaks Blvd for the first of a ten day trip. At the Residence Inn the rooms were older, in need of repair, the room had an odd smell, the hotel should have been cleaner, the bed was horrible & old, & the staff was not helpful nor did they speak English. Upon moving to the Homewood Suites every one if these issues corrected themselves, plus more! The staff went above & beyond to ensure the guests had what they needed, the rooms were superb, the beds were top of the line, the food was good, & the pool was divine. The pool was like a private oasis, surrounded by beautiful plants & lounge chairs in a private, quiet setting. I can't say enough good things about this hotel or its location. Next time I'm in Laredo, I'll be staying at the Homewood Suites. Highly recommend this location.

Danny Perez
3 years ago – Google

9

Nice hotel and reasonable price especially given that all the rooms are either suites or semi suites. But all have full kitchens. Free breakfast everyday and a meal at night Monday thru Thursday.

Sonia Rodriguez
3 years ago – Google

9

I love this place! It's so nice and I slept in! I almost never sleep in, anyways I just love this hotel out of all the hotels I've been

Jesus rodriguez
3 years ago – Google

8

Good location close to a Mall, nice and clean rooms, the building is old but still a really good place to stay.

Andrew Jurkins
3 years ago – Google

9

Service is great

Michael Mincey
3 years ago – Google

9

Close to restaurants and mall. Great hotel if you have pets!

Perry Lomax
3 years ago – Google

7

It was a nice stay, jus the bed a little stiff for my liken.

Jerry Joseph
3 years ago – Google

8

Friendly staff, clean lobby and room. Bathroom was dated with loose floor tiles with no grout in between. Otherwise no issues.

Jason Majerus
3 years ago – Google

9

Great hotel! Full rooms with a kitchen and free beer on weeknights, super friendly staff and nice amenities. Couldn't ask for more

Jose Sepulveda
3 years ago – Google

8

nice hotel amd friendly staff. i really appreciate they accept pets, non refundable pet fee is bullocks if there is no damage to the room. the bathroom and shower weren't properly clean.

Nate Wychopen
3 years ago – Google

9

Stayed at a lot of hotels in Laredo this is definitely one of the best ones. The price is a bit higher but you get what you pay for. This is my go to place to stay in.

A Antunez
3 years ago – Google

6

EDIT: 3/9/2017 The manager made good on the hotel satisfaction promise, so I am glad to see that they honor their commitment to a satisfied stay. That being said, if they also commit to better cleanliness standards, I can see myself giving this hotel another try. Stayed here on 2/20/17 and was checked into a room that had a dirty bedspread with numerous stains. When I pulled back the covers, found several long black hairs on the sheets. The TV and dresser were covered in dust. Worst of all there was a pile of men's dirty socks and underwear on the floor by the dresser. I asked for another room. I was moved into a new room. Later when I wen to take a shower, the new room shower had a huge dirty stain in the middle. It was late and I decided not to change rooms, but to leave the hotel early the next day. I filled out a survey for the hotel. I was never made aware of the hotel's guaranteed satisfaction at check-in but learned of it when I completed the survey. The hotel manager sent me an email stating that they will work on the issues and hope I will come back. No mention of the guarantee. I am a Hilton Diamond member on travel a lot on business. It's a shame that the hotel really doesn't care about their loyal customer's satisfaction and do not honor a guarantee they promote. I won't be back to that hotel ever again.

Eric R
3 years ago – Google

10

The price is descent, the room is nice, and the staff is friendly. What else could you want?

Cullen O'Farrell
4 years ago – Google

7

Nothing too special. The run of the mill Homewood. Nice breakfast and dinner. Clean rooms.

Jesus Tamariz
4 years ago – Google

8

Good services, very close to shopping mall, staff is friendly and facilities are well maintained. Just stayed one night but was a good one!

Jesus Mendoza
4 years ago – Google

8

The hotel and service is very good. What I didn't like was the shower door opening backwards and the plumbing noises you could hear all night long when somebody flushed.

Humberto Alfredo Chavez
4 years ago – Google

7

Good hotel for people passing by or for business trips, rooms are big and beds quite comfortable. Free wifi for guests and includes breakfasts.

Matt Man
4 years ago – Google

10

Everything was great. Service was friendly when card stopped working to get in room. And dog friendly is always a plus.

Eddy Carrillo
4 years ago – Google

7

This is one of the nicer places to stay when traveling to Laredo. Across from the mall and around most great resturant's in town.

Rodney Berryman
4 years ago – Google

8

The rooms are great and they get very cold but the hallways are hot and stinky. The service was great. The location is a little hard to get to.

Oscar Mohamed
4 years ago – Google

5

The rooms themselves where clean and nicely kept. the only thing is that I couldn't lower the temperature below 65°. Also didn't felt like 65° it seem to be warmer in the room. Another thing is that in the morning the breakfasts was semi good and also not that much variety. For paying 156 a night ill give it 3 stars over all. Ps 5 stars for the people that work there were super nice

Christopher Foster
4 years ago – Google

9

Friendly staff, free breakfast and happy hour (beer and food). Also have a Texas waffle maker!

Lauren Medeiros
4 years ago – Google

9

Great service, the staff was very attentive. Beautiful grounds and the room was large and clean. I would definitely stay here again.

Renato Diaz
5 years ago – Google

7

Beamos costa rica en centro america.

JC Saucedo
5 years ago – Google

9

Good

Jean Paul Lozano Gàmiz
6 years ago – Google

10

A great hotel very comfortable

Matthew Burnett
6 years ago – Google

9

Great Place

A Google User
10 years ago – Google

6

The Laredo Homewood has lousy TVs. The nearest dining option . . kind of a limited menu . . is the steak house and bar inside the equally well rated Embassy Suites next door. Otherwise, it's an on par Homewood.