5 822 reviews

Homewood Suites by Hilton Palm Desert

36999 Cook Street, Palm Desert, CA 92211, United States Access

Homewood Suites by Hilton Palm Desert

Daily Mandatory Charge will be added to the room rate and includes: 0.26cents per room is collected for the California Travel and Tourism Commission. Conveniently located off I-10, our hotel is only 12 miles from Palm Springs and 9 miles from (PSP) Palm Springs International Airport. Full interior renovation completed in 2018. We offer complimentary breakfast daily and evening receptions Mon-Thu. Parking is always complimentary as well as WiFi. All guest rooms are suites with a fully equipped kitchen (full size refrigerator, microwave, stove top, dishwasher and dishes included) and pullout sofa beds for additional travelers in every suite. 24 Hour Fitness center on site and outdoor pool and spa. We are walking distance from several restaurants and next to a park. Pet friendly hotel! We have a gorgeous mid-century modern style to our lovely property.

The hotel is conveniently located at I-10, near a shopping center. Across from extensions for UC Riverside and CSU San Bernardino, near Kaiser Permanente hospital. Close to premier golf locations and country clubs.

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Pets welcome
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • Newspaper
  • Business
    Copier
  • Telephones with message light
  • General
    Alarm clock
  • Fire alarm
  • Iron
  • Smoke detectors

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Fitness center

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 128
  • Largest Meeting Room Size: 750 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 22 reviews

Gloria Lienhard
2 years ago – Google

5

My husband and i stayed here overnight to celebrate our anniversary. The room was very clean and nicely decorated. The bed was comfortable and inviting. The biggest disappointment we had was with breakfast. The eggs were some kind of garlic chive, the smell and taste was way too strong for the first meal of the day. The coffee tasted like it was made from already used grounds and watered down. There was a make your own waffle station but I didn't get a chance to make one, there were only two waffle makers that a lady occupied while making waffles for her whole family. They ran out of plates and forks so the attendant put out paper plates and plastic cutlery. We ended up eating at McDonalds. I think next time we will bring groceries and cook our own breakfast in the room as it was well equipped to do so.

EDWARD ANDERSON
2 years ago – Google

8

Great place...I enjoyed my stay. Nice rooms with a full small kitchen and pots, pans, and dishes....only 4 stars because it was always hot in the hallway and the dinner was not good at all. FYI the breakfast was great!!

Brandon Oertel
2 years ago – Google

6

For the value it's a definitely a 5 star hotel, but without factoring in the prices it's a solid 3. The pullout bed is uncomfortable, the bathroom for the suite is inside the bedroom, and the pillows are not very full. Overall though I would definitely return due to the value, but it is definitely not a high-end resort.

Yacht Boy
2 years ago – Google

6

Pool a bit small for the size of hotel. No closing drapes in living room where our children slept. Notified front desk first night. Not resolved after two nights. No linens provided for sofa bed. Had to ask at front desk and fitted sheet had dark stain. Only 3 sets of towels in room at arrival. Had to ask next day. Room never cleaned and bed never made. Good breakfast and light dinner. Nice hotel but disappointed on the above.

Charmaine Gomez
2 years ago – Google

4

I checked in through the app the day before and arrived at the hotel around 3pm and there were many guests waiting for their rooms. Our room wasn't ready until after 6pm. Pool was cloudy, room was clean, full kitchen, super small dining table especially for a 2 bedroom suite, and only provided 1 large towel in each bathroom. We did enjoy the complimentary breakfast buffet at the lobby. BEWARE: 4g network is almost non existent there. You have to connect through their wifi to get any service in the hotel.

Sekea Davis
2 years ago – Google

10

The rooms were beautiful and the breakfast was great. I would stay again without hesitation.

Jason Peters
2 years ago – Google

9

Great room, friendly service and places to eat close by. Was a new place when we stayed. Will stay again

Benjamin Nation
2 years ago – Google

7

Very nice place. Clean, quiet and convenient and breakfast offered a good selection.

Marvin Barrundia
2 years ago – Google

8

El hotel estaba muy bonito! La habitación tenía una pequeña cocina y un pequeño comedor, una sala y la recámara estaban juntas pero muy amplias. El baño sólo tenía regadera sin bañera. En el servicio si fallaron un poco porque mande a pedir sábanas para el sofá-cama y no me las llevaron. También estaba sucio el edredón de la cama pero cuando los llamé si me lo cambiaron. En el cuarto de mi suegra dice que estaban sucias las sábanas y habían basureros con basura todavía. El desayuno incluido estuvo muy bueno y la experiencia también.

Alexander Hart
2 years ago – Google

8

Nice, spacious rooms and friendly service. Nice social hour with free drinks and food. Housekeeping strangely gave us fresh towels, but didn't take the old ones or even make the bed up

Ian Ivan
2 years ago – Google

7

I stayed in room 353, 2 queens, 2 bedroom with 2 bathrooms. Really well maintained all hotel. The sofa bed is without linen but if you ask to front the you can pick up all in one bag ( linen, pillow and blanket) from them and its easy to make it. Also from Mon-Thu you can enjoy and complimentary evening cóctel.

Claudia Guerrero
2 years ago – Google

7

Great customer service, I had an issue with the digital key and the young lady at the front desk was very helpful and even brought the key card to my room when the digital key didn't work. The room was nice and spacious, perfect for a night stay while visiting family. Great to have the full kitchen available for use. Having the bedroom separate from the rest of the space was great for noise reduction as room was by stairs. Overall great experience would stay again.

Cinthya G
3 years ago – Google

9

Loved this place. Very spacious and had everything you need in the kitchen. Also AC worked great and was close to an Applebees and a quick drive anywhere. Only think I didn't like was how to get into the hotel parking lot. But the breakfast was great just be sure to get up early to beat the crowds

Monica Tervoort
3 years ago – Google

10

Love this place ! Always welcoming staff at the desk and the breakfast buffet is excellent, along with the happy hour in the evening. We really felt right at home with suite and our dog was able to enjoy the cool room with us. Discounts apply when you join their honors program and some apply the AARP discount . Check with the front desk at check in. I will always look for a Homewood Suites in my area of travel. Tucson's got one at the St. Phillips Plaza and the river walk. I would recommend this hotel to my visiting friends and relatives. Best thing is, they welcome your well behaved dogs as family.

Randy Nerbas
3 years ago – Google

10

Great new rooms after renovations. Still working on some other floors. Great staff, food is really good for the breakfast and dinners. Great stay!

Christopher Michael
3 years ago – Google

8

The hotel itself is nice and clean. (When looking beyond what was being done to the hotel) Good amenities and location. The bed was comfortable and the staff nice. The rooms are spacious and accommodating. My issue is in 2 areas. First, they were having renovations but that wasn't disclosed upon booking, which is kind of annoying. The last thing you want to see is dirt, dust and huge remodeling bins in the parking lot/hotel, especially on a special occasion stay. Second was the breakfast. I travel frequently, and have stayed in many different class hotels. This breakfast definitely wasn't great, which is confusing since the name denotes the Hilton umbrella. I would say this is a decent hotel for a one night stay.

Becky Ladiser
3 years ago – Google

6

They are going through renovations but it's not too much of an issue. Our room appears to be redone except the tables haven't been changed and they have some pretty badly chipped veneer. Interesting that they wouldn't change them as the same time as the upholstery. The breakfast has been run of the mill. The personnel, though, have been outstanding. Everyone smiles and greets you and helps whenever they can.

Ellen Hughes
3 years ago – Google

8

This is a lovely welcoming place. The rooms are clean, comfortable and spacious. Morning breakfasts are varied and yummy. Many people staying here with their children. dogs, bicycles or other stuff yet the hotel still has a sense of quiet and ease. It is very pleasant. Employees are smiling and helpful. All greet you and wish you a good day. Nice.

Cynthia Chambers
3 years ago – Google

8

Food was OK for microwave. Furniture had some rips and a little dirty. Beds were very comfortable and room was clean. Had a very nice time. Understand that it is going to be renovated very soon, good it needs updating.

Travis Ayala
3 years ago – Google

9

Quiet and clean location with friendly staff. Near numerous eateries. It is located just off of I 10 making it an ideal spot for those traveling through the California desert communities.

Alejandra Garcia
3 years ago – Google

9

Very cozy. The staff is really friendly. They know alot of their guests by name. Location is great. The mall and outdoor shopping is 10 minutes away. The rooms are kept clean. We will definitely return.

Robert Morris
3 years ago – Google

7

Nice rooms easy to get to. Has a kitchen with utensils a sitting area for living room and a separate bedroom and bath. Swimming pool large Lobby suitable for family.

Leonidas Garcia
3 years ago – Google

8

Hotel is not too big but that's a plus in my opinion. Rooms are really spacious. Pool is a bit small but not many people use it, probably due to the extreme heat in the summer. Hotel offers complimentary breakfast and an evening social dinner (Monday to Thursday). Hotel has a little convenience store right at the entrance. Gym is small but has all the basic equipment. Overall, good location and good amenities.

Moses Enriquez
3 years ago – Google

7

The rooms were nice and clean. No problems. Has a nice little park next to the hotel. Has a nice pool and a lot of places near it.

Eric Ortiz
3 years ago – Google

9

Great size room! Couch and full size kitchen. Very clean. Ac is a little old school but I was never too uncomfortable. Great view overlooking the pool. Will stay again for sure

Skylar Brown
3 years ago – Google

10

The front desk was very helpful and they had a great selection of snacks and beverages in the lobby. Great location to hold a meeting.

richard rocamora
3 years ago – Google

9

Very nice new hotel, I wish the pool was bigger or had the hot tub seperated​. A lot of unsupervised kids

Daniel Ryan Lucero
3 years ago – Google

7

A gret place if you just need a place to sleep for the night. It was a clean hotel, the staff was friendly and helpful. They also have a great morning breakfast. Good rates as well.

ChaWieGen O
3 years ago – Google

6

The place is great like most hotels. I rate a 3 star only because cellphone service sucks! And it's not just my service provider. Also don't like the fact that they serve food and start shouting down early instead of the time posted.

Margi Tanaka
3 years ago – Google

8

The rooms are clean and to me that is a high point of where I stay. Albeit it states full size kitchen, there is a full size refrigerator and microwave but the sink, and to maneuver around the kitchen, is small. The hotel does offer complimentary breakfasts and dinners along with hot coffee and cold iced water available all day. They also have sweet treats upon check in everyday. The first day they had brownies out and it was delish. Not to mention a big size cut. Today they had different types of muffins in the morning, then later towards the afternoon, there was another tray of brownies (different taste and still good) along with these yummy giant chocolate chip cookies. I haven't yet eaten their dinners as I'm out of the hotel at the times it's available but one day this week I will.

JOSEPH DIBELLO
3 years ago – Google

9

The newest of all the hotels in the desert clean great food service great coffee convenient location friendly staff

Chester Ng
3 years ago – Google

8

A studio was mistakenly booked, so the manager offered a partial refund. The water took a while to get hot. The room didn't come with a hair dryer, so we had to call for one. Breakfast was fresh and the staff hustled to get everyone fed. All in all, a decent experience, but I've had better. Staff was very helpful.

JOSE RUBIO
3 years ago – Google

10

Awesome place nice ppl very polite well quietly. Well worth the money enjoy

I & J Wall
4 years ago – Google

5

Great breakfast buffet. I booked 2 rooms here for adjoining rooms and called multiple times to confirm well in advance of our trip date and was assured it would be no problem. When I called the day before we were scheduled to arrive, the lady at the desk said the request wasn't going to be accommodated. Thankfully, we were still within the no penalty cancellation window. When I threatened to cancel the reservation, she moved rooms around to accommodate us. Otherwise, it was a nice stay.

Jeffrey Cheesman
4 years ago – Google

10

Great location wonderful staff and new construction mean very comforting. Great breakfast and evening happy hour can be an evening meal as well as a drink with friends

Richard Haftmann
4 years ago – Google

10

Very clean. The free breakfast was nice. We enjoyed being able to take the dogs and kids to the park right across the street.

Chris Stephens
4 years ago – Google

9

Nice room. Good breakfast. Everything we were looking for.

Debora Handojo
4 years ago – Google

9

Free parking and free breakfast. The rooms are basically apartments with a set apart living room, with its own tv, and fully stocked kitchen (dinnerware, silverware, pots and pans, hot plate stove, toaster, microwave, and full sized kitchen). Close drive to downtown and other attractions as well.

Jessica Moc
4 years ago – Google

7

The hotel is really easy to find and get to since its close to the freeway. The sevice was great, you get compliemntary breakfeast at 6 30am. You can ask get coffee as well throught the day. They also have a dinner schedule. I even called for extra pillows because i have problems sleeping without a buncj of pillows. The television is great and i get to watch HD cable television. The showers kind of take a while to heat up. The water didnt get hot until 20 minutes in the shower. I love that the rooms i was in had a kitchen. A big fridge and a microwave. There was also a dishwasher. Overall experience was just great.

Edwin Perez
4 years ago – Google

9

Go attention, great place to stay and easy to find places like groceries, pharmacy, and outlets. Free breakfast and close to three pokestops and a gym good place to catch Pokemon too. Overall, I was satisfied with this place!

Israel Hernandez
4 years ago – Google

10

My visit was for a business opportunity presentation and I really didn't have an opportunity to experience the hotel in it's entirety. However from what I saw it seems like a decent hotel with great location in the heart of the Coachella Valley.

Karen Vittorio
4 years ago – Google

9

Really enjoyed our too short stay at this all suite hotel. Room was well equipped, bed was very comfortable, shower water pressure was more than adequate, room was quiet and secure, staff very friendly, professional, and accommodating. If I could change one thing: bath tub instead of shower. My biggest problem was that I couldn't stay any longer...

Brenda Barron
4 years ago – Google

10

Homewood Suites by Hilton Palm Desert was amazing! We stayed for one night. The rooms were very clean and roomy. Also, the beds were so comfortable. We had beakfast in the morning which was delicious and the staff was so sweet. Such a great experience!!!

Michael Arias
4 years ago – Google

10

Larry at the front desk was a funny & down to earth guy. Made us feel very comfortable. Rooms were very nice, clean & spacious. Pool was nice & clean. Will definitely recommend to family & friends. Booking again in a few weeks.

Justin Sturm
5 years ago – Google

7

Clean rooms with a great layout.

Linda Shelley
5 years ago – Google

6

The hotel was very nice. We had a king bed suite. The breakfast was surprisingly good as well. But I don't know if they had let pets in the room because I came away covered with bug bites after one night!

Michael Arias
5 years ago – Google

9

Larry at the front desk was a funny & down to earth guy. Made us feel very comfortable. Rooms were very nice, clean & spacious. Pool was nice & clean. Will definitely recommend to family & friends. Booking again in a few weeks.

c wein
5 years ago – Google

10

Clean, friendly staff, nice pool, great breakfast.