 5 916 reviews

Homewood Suites by Hilton Phoenix-Biltm

2001 E. Highland Avenue, Phoenix, AZ 85016, United States Access

Homewood Suites by Hilton Phoenix-Biltm

The best location for business or that well deserved get-away is the Homewood Suites by Hilton Phoenix-Biltmore, located in the heart of the upscale Biltmore, Arizona district, which is home to many Fortune 500 corporations, upscale shopping and dining, and central to all there is to see and do in the ''Valley of the Sun.'' The Homewood Suites by Hilton Phoenix-Biltmore hotel in Phoenix, Arizona is an upscale, extended-stay hotel. Each spacious suite includes a fully-equipped kitchen, separate living room and bedroom. Rates include many extra amenities, such as complimentary Suite Start hot buffet breakfast every morning and our Welcome Home manager's reception each Monday through Thursday evening. The Homewood Suites Phoenix Biltmore hotel in Phoenix, Arizona offers complimentary wireless high-speed internet access, an exercise facility and complimentary passes to Bally's Total Fitness. We offer an outdoor heated pool, sports court and executive business center, complimentary transportation within a 5-mile radius and Hilton HHonors points and miles! In addition, we have on-site laundry facilities and valet services available at an additional cost. Every stay at the Homewood Suites Phoenix Biltmore hotel in Phoenix, Arizona is backed by our Service Guarantee. Make Yourself At Home!

This beautiful, all-suite hotel is located in the Biltmore district, one block south of Camelback Road, north of the Airport with easy access off Piestewa Peak Parkway (SR51). The hotel is 1/2 mile from the Biltmore Fashion Park and 6 miles from downtown. We are within easy access to all areas in Phoenix, including Scottdale Fashion Mall (6 miles), ASU/Arizona Cardinal Stadium (7 miles), Phoenix Zoo (5 miles), American West Arena (6 miles), several casinos and PGA golf courses within driving distance of hotel.

Accessibility

Homewood Suites by Hilton Phoenix-Biltm
2001 E. Highland Avenue, Phoenix, AZ 85016, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Snow skiing
  • Snow sports
  • Tennis court
  • Cultural
    Fishing

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 124
  • Largest Meeting Room Size: 450 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 16 reviews

Estela Blancas
2 years ago – Google

9

Annette at the front desk was very friendly. This hotel was a great hotel. Housekeeping did a good job every day to keep room clean and comfortable.

Chad Larson
2 years ago – Google

7

Location was a good area. Rooms where very spacious. And the service was outstanding.

Michael Cericola
2 years ago – Google

8

We went to the Phoenix Homewood suites for a night before departing to Sedona. The rooms were clean and beds were comfy. There were pre dinner snacks on the house. A nice touch. The included breakfast was fresh and filling. Hotel staff was welcoming and friendly. Would recommend!

Heather Mirabal
2 years ago – Google

8

Overall had a very good experience here. The staff was friendly and extremely helpful as well as there being breakfast avalible every morning and dinner available most nights during the week. The location was very close to Scottsdale and downtown Phoenix as well as being close to some beautiful hiking trails at Camelback mountain. I would give 5 stars but I was disappointed by the size and quality of both the pool and the fitness center. Would stay again, would recommend.

Sheila Y
2 years ago – Google

7

The location is terrific and room very comfortable. We were greeted very warmly by Jennifer and felt immediately comfortable. She is a terrific representative of the hotel. I would have given 5 stars but we had 2 rooms with 2 showers while traveling with 2 teens. One shower's temp control did not work the entire 3 nights of our stay. No update from staff after raising question twice. This aside we would return to this location if traveling in this area again.

Nicole Ortega
2 years ago – Google

9

Stayed here attending Elevate Music Festival at GCU. It was easy to get to, good breakfast, very friendly staff and the room was nice. Enjoyed our stay

jim bubash
2 years ago – Google

7

Tight parking, small pool area by AC units, meger breakfast, nice room, almost too cold AC.

Kim Jade
2 years ago – Google

9

I was lost in a sense and the hostess lady was so helpful, kind, and nice! I really like the the way the place looks.

Sabrina Miller
2 years ago – Google

8

The rooms are nice and clean. The breakfast is so so, could be a little more fresher.

j chan
2 years ago – Google

8

Second time staying at Homewood Biltmore. Solid 3-star level accommodations. Not fancy, but suites were good size and in good condition. I tried the breakfast this time and much like the room, it was good. Eggs, bacon, oatmeal and coffee for me. Nothing fancy, but got the job done. Staff was friendly and i think Homewood is definitely worth considering if you are looking for mid-level accommodations in this part of Phoenix.

Julie Stalcup
2 years ago – Google

9

Room was amazing.. Staff was super friendly and they serve free breakfast and dinner

Soundar Koneti
2 years ago – Google

7

Across from Whole Foods with a nice tavern... need I say more. Quick check in and clean.

Greg Sparling
2 years ago – Google

10

Newly renovated last year. Great friendly and helpful staff.

Z Harkin
2 years ago – Google

9

A+ Very nice hotel rooms! They actually feel like a home or apartment! Clean and comfortable, these rooms have a full kitchen with dishwasher, microwave, refrigerator and freezer, stovetop and sink, dishes and silverware as well! Small table to sit at for meals or computer work and a nice living room with HDTV. Full bathroom and separate bedroom with closet, dresser and another HDTV. Very impressed! They also have a nice free breakfast as well!

Cindy Clough
2 years ago – Google

7

Nice place to stay for the week. We have the flexibility to dine out or prepare our own meals in our room. The space is sufficient - bedroom, bath, kitchen, living room, and desk area. They also have a good breakfast in the mornings.

Ryan Hughes
2 years ago – Google

10

The staff was very friendly and the room was clean. I very much enjoyed my stay here.

Ray Ybarra
2 years ago – Google

10

My check in and customer service by Anne tye was great. She answered all my questions and explained what the hotel provided for its guests.

Mario Lopez
2 years ago – Google

9

Nice and well cleaned suites. Shopping centers across the street as well as various restaurant outlets. Great stay

Sarai Fetty
2 years ago – Google

10

What an incredible hotel! I feel like I'm staying at home. Everything is designed to make you feel comfortable and relaxed. The staff is extremely polite and the breakfast buffet is delicious!

Jon Ong
2 years ago – Google

9

The staff was friendly, the hotel is clean and well stocked. The fitness room is just a treadmill, a bicycle, and a few medicine balls though, but this hotel is conveniently placed by the 57 highway. Its about 15-20 minutes from Tempe, scottsdale, and downtown phoenix. Theres a whole foods, trader joes, LA fitness, and a bunch of good restaurants acrosa the street; very convenient! Would definitely stay here again based on location alone

Alan Digan
2 years ago – Google

7

This Homewood Suites, one of the Hilton Hotel Brands,is for extended stays. It offers a very convenient location situated ,next to the on ramp to the R 51. The State route 51.is connected to the Interstate (I)10 , 202, and 101 from which one can get to any part of Phoenix or the surrounding cities that comprise the Valley of the Sun. Directly across the street to the North is a host of various Nationwide Grocery, Retail electronics and and Liquor stores. Also a Nationwide Gym and a post office to name but a few of the businesses services guest may avail themselves of . Guest have free dinner..Mon-Thursday and Breakfast is offered everyday and is substantial enough to perhaps carry one through the day.

Jason Grimes
2 years ago – Google

7

Nice hotel, good staff, enjoyed the free breakfast

Cindy O'Neal
2 years ago – Google

10

Nice and clean rooms, breakfast and evening food served.friendly and helpful staff. Small swimming area.

Ingot Hilde
3 years ago – Google

9

Very clean. Love the place. Staff will assist in anyway they can. Very quiet.

Todd Marsh
3 years ago – Google

5

I picked up a colleague at the property. I sat in the lobby for 15 to 20 minutes. Seemed clean, newspapers available for free. Guest took advantage of free breakfast. I would stay if I dis not have family in the area.

Allison Dalke
3 years ago – Google

10

This Homewood Suites is newely renovated and beautiful. Our family of 6 stayed in a 2 bedroom suite and it was perfect. The pool isn't huge but it's a good size. They provide towels for the pool. Plus there's complimentary breakfast every morning and an evening reception M-Th evenings. Our family ate dinner at the reception, and it was surprisingly good. This is a great family hotel. Right across the street from a Whole Foods.

Jake Jennings
3 years ago – Google

10

The feeling you will experience here is exactly what it takes to feel right at home, and that feeling is what gives Homewood Suites the reputation they are known for. I spend 100% of my time traveling. Last year alone, I had 97 hotel stays! I believe that qualifies me to expand the reputation of this hotel experience to the Five Stars it absolutely deserves. From the very moment of walking into the front door, a feeling is exactly what I felt. It was one of warmth and deep satisfaction in choice. The check-in process was seamless, expedited, and came with a smile. Welcoming me to the hotel, thanking me for my choice, and providing directions to every detail of my stay. Hector was the team member that performed my check-in and he was at the front desk many other nights of my stay. Very informative and always smiling, he knows his job very well and his method of delivery increases your confidence in him and the information provided. As you settle into your room, all the conveniences of home are a part of your stay. A kitchen with all the utensils, cookware, and place-ware you will need to prepare any type of meal you please. A living room with a comfortable sofa, arm chair, ottoman and large screen television. Windows that open which allow fresh air when you feel the need. A bedroom that also has opening windows as well as a very comfy bed, another armchair, full length mirror, closet and another flat screen television. A vanity that is separated from the bathroom and shower area. There is not a room with a bad location. All are quiet and the night of good rest that you seek will certainly come. The breakfast was different almost every morning of my stay. The breakfast staff very cheerful even at 6:00 am. My stay was not an average one of 5+ nights but rather consisted of one stay of 13 days and then another of 15 days with a week away between them. Each day that I passed through the front area, it seemed that Rhonda was always there and with a great big contagious smile. Having experienced some troubles of my own, she assisted in every way possible. Most people are problem oriented in that they address the problem and leave it at that. Rhonda is very much a solutions oriented person and helpful in eery aspect of your stay. Those moments that I did not see Rhonda, Annette was there in place and came with the same helpful attitude, always with a smile, and always with a funny little line to bring a smile to your face. As I mentioned in the beginning of this review, it is the feeling that makes home and the staff is great about creating that feeling. Jenn will be at your call in the late evening moments and will provide the support you need for just about any situation that can occur. 24 hours of sincere and genuine hospitality are within your reach. Parking is plentiful, well lit, and safe. The hotel location is walking distance to grocery stores, pet stores, fast food places, restaurants, auto detail just about any thing else you may need for your stay. Minutes from downtown, Fashion Valley Mall, Sky Harbor and Camelback Mountain. Whatever your likening, you are center to it all. How much more can I say about this property? Plenty! In short, Homewood Suites PHX-Biltmore creates the feeling that puts 'Home' in Homewood! A flagship for the Hilton chain, this hotel will by no means disappoint you! Casey & Angel Room 302 p.s. reserve a room with a fireplace if available.

Monique MQ
3 years ago – Google

10

Great, affordable option for week long travel. No restaurant but they serve breakfast & dinner, which is included in lodging costs. Comes complete with kitchenette, dishes, silverware, coffee pot, tea bags, pots, pans & refrigerator. A standard rooms also have 2 tv's (one in living room & one in bedroom), sofa bed, 2 seater table (for dining or working), full size bathroom & toilet, multiple closet space, extra towels, a pillow & a blanket. This location was recently remodeled/updated so it's more aesthetically appealing now. It has a pool with a bbq grill & outdoir bathrooms. It has a small basketball court & a room with a few exercise machines. It also has laundry facilities but I suggest purchasing laundry supplies at one of the nearby markets. It does have a gift shop where supplies are sold but it is moderately priced. It is centrally located & near a bunch of stores, restaurants & bars.

William Holmes
3 years ago – Google

10

The rooms were nice, was like staying in a nice apartment. The free breakfast was very good as well. I recommend the hotel

Jessica Burnett
3 years ago – Google

10

The staff was very accommodating to our group. We visited from out of the state and loved having met the staff there. The rooms were awesome as well

Daniel Flores
3 years ago – Google

9

Stayed in a one bedroom suite for one night, while in town on business. I really like the location of this property... easy walk to several restaurants. Also an easy walk to Whole Foods or Trader Joe's. The property is well maintained, both inside and out. My room was very clean, tastefully decorated, and quite comfortable. Speaking of the room

Kyle Vesuwala
3 years ago – Google

9

Great hotel. Breakfast is good and pool is clean. BBQ is free to use and rooms are very good!

Sean Jordan
3 years ago – Google

10

Very nice hotel. Pleasant staff. Large rooms with smart usage of space. Social events with free food and drinks every evening. WiFi is slow, but at least it's free. Near a lot of retail and dining, including Whole Foods, Trader Joe's and Fry's grocery store all on the same corner.

Carlos Martinez
3 years ago – Google

8

I stayed at this place on the recommendation on my friend who has been in this hotel multiple times before. We took 2 rooms and got an Amazing Service, Rooms are spacious, the breakfast is very good too. I would recommend this hotel.

Kendra Holmoe
3 years ago – Google

10

The recently remodeled rooms are very swanky. Dinner was great and all the employees super friendly

C R
3 years ago – Google

10

The staff and management of this hotel are truly a special group of people. I can't say enough good things. What a great place to stay!

Dillon Vestecka
3 years ago – Google

9

The room was amazing! Had a single bed, with Ilan living room and kitchenette area. The hotel was well groomed and pleasant. Free breakfast in the morning too

Carl Alex Freeman
4 years ago – Google

10

Great place to crash at.. good food breakfast lunch and diner.. the staff is very nice and enjoyed my visit as much as I did... The front desk personally knocked on my door for my wake up call..

Keith Faulkner
4 years ago – Google

8

The hotel is in a good location for access Camelback area. Rooms are spacious and comfortable. During my stay the hotel was undergoing renovations and managed to get one of the newly renovated rooms. Due to the renovations some of the hotel services were a bit displaced: Front desk and dining area for breakfast were in temporary locations and the lounge was completely inaccessible.

Marcus Kilgore
4 years ago – Google

8

While the rooms at this Homewood Suites were spacious and top notch, I have to warn you this location is currently undergoing an extensive makeover. The noise wasn't troublesome for my family but we were located on the opposite side of the building. The Wi-Fi had serious connectivity issues in our building. So if you plan to do any work on your portable device make sure to get a room in the main building. Which at the time of this review, is unfortunately where the majority of renovations are. On the plus side both the staff and contractors were nice, friendly and professional. The pool is smaller and more enclosed area than the Homewood at Fashion Center (a few miles away), but once again the rooms are more spacious and offer a quaint atmosphere.

Craig Webber
4 years ago – Google

9

Very nice establishment. The first thing I noticed was how friendly and accommodating the staff was. The second thing was how clean the property is. While I was there they had a wonderful late afternoon buffet out. You are within walking distance of some many things - great place!

Gerard Vertucci
4 years ago – Google

9

Hotel room was pretty big, with a separate kitchen, living area and bedroom. Staff was great, giving me an early check in with no hassle. Downside was the rooks were a little old and in need of some repairs, like the shower head.

AJ Love
5 years ago – Google

7

Lovely Rooms, Nice And Large Living Area (Small 1 Br Apt W/ Kitchen). Bathroom Smelled Slightly of Cigarette smoke, Someone Trying The Wet Towel Method. Overall Great.

Matthew Burnett
6 years ago – Google

10

Very nice hotel. The staff is great. Rooms are wonderful. The only con is that they don't serve beer at dinner.

Bill Hilley
7 years ago – Google

9

Our recent stay in September was very nice. The facilities were excellent and the service was tops. The Breakfast and Evening meal was a very rare treat in view of the rates. Our entire stay was very enjoyable and I would highly recommend This Hotel to anyone.