 5 915 reviews

Homewood Suites by Hilton San Bernardino

885 East Hospitality Lane, San Bernardino, CA 92408, United States Access

Homewood Suites by Hilton San Bernardino

Boasting an ideal location on Hospitality Lane's "restaurant row", in the heart of San Bernardino's business and commercial district, Homewood Suites by Hilton San Bernardino is only minutes from exciting shopping and dining opportunities. Enjoy easy access to Ontario International Airport, the Loma Linda University Medical Center and numerous beautiful beaches. Settle into a comfortable studio, one or two bedroom suite, offering a fully equipped kitchen – complete with a dishwasher, microwave, twin burner stove and cooking utensils. Enjoy the convenience of our complimentary grocery shopping service and let us stock your suite with all your favorite foods, or pick up snacks and sundries at the Suite Shop. Every suite at this extended-stay hotel in San Bernardino, CA offers separate living and sleeping areas and two TVs. Stay connected with complimentary WiFi and work comfortably at the ergonomic desk Enjoy a complimentary full hot breakfast, served every morning at our all-suite hotel in San Bernardino, CA. Relax over evening dinner and drinks*, available Monday through Thursday. Work out in the modern fitness center and swim in the sparkling heated outdoor pool. The outdoor pool deck is the perfect spot to unwind with a book and soak up the California sunshine. Plan a conference or training event in our 702 sq.ft. meeting room. Let our experienced staff help plan the details, ensuring your event is a success. Take advantage of the complimentary 24-hour business center to print documents or add last minute changes to your presentation. *State and local laws apply.

Welcome to the new Homewood Suites by Hilton San Bernardino, our hotel is conveniently located off Interstate-10 in the heart of San Bernardino's business district. Just minutes from Ontario International Airport, the breathtaking slopes of the San Bernardino mountains and the refreshing beaches of Southern California. Located on Hospitality Lane's restaurant row, you have dozens of options to choose from, all within walking distance.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Family plan
  • Pets welcome
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Speaker phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Snow skiing
  • Snow sports

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 108
  • Largest Meeting Room Size: 702 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 15 reviews

Shauna Wong
1 year ago – Google

10

The lady at the front desk was so pleasant and welcoming. We booked the hotel room last minute after a bad experience with our Airbnb booking. Thank goodness we were able to get a room here without any hassle. So glad we were able to rely on the clean, comfortable rooms at Hilton! Thank you for all your hospitality!

Jason Niemiec
2 years ago – Google

9

The hotel service is excellent. Complimentary breakfast and dinner (monday through Thursday for dinner). Polite employees. Rooms are equipped with two built in hotplates, a large microwave, a family sized fridge, full-sized dishwasher, and a popup toaster. They even give you complimentary water bottles!!! Overall the experience has exceeded my expectations.

McGreggers Soul
2 years ago – Google

10

We always stay at homewood suites hotels and have a great time. Any questions or help you need they always send someone quickly or work out any issues you may have. Even down to asking for a laptop stand for the bed! Definitely recommend!

Michelle Jacobo
2 years ago – Google

6

A 3 because we had reservations made long ago and we arrived we were told they fully booked and gave rooms out on first come first serve. So where when you book where does it say that or they failed to say all that?? Oh they don't tell you till your room is gone!!! Not the way to do businesse. We stayed next door at the Hampton. Very nice big rooms. Plus security in parking lot good after all it is San Bernardino.

Cristian Dorantes
2 years ago – Google

8

Facilities are top notch. Laundry is cheaper than most Hilton Hotels I've stayed in. The hotel is on a nice area, next to top notch businesses and restaurants

Steven Loosle
2 years ago – Google

10

Good hotel. Nice and close to lots of restaurants and Costco and Sam's club. Wonderful little sweets that are great for an extended stay. Beds are very nice staff is very nice good hotel

Wendy Gomez
2 years ago – Google

7

Good customer service, great suite, slow internet (even after paying for better connection). I called before making the booking and was told they allowed cats (i travel for a living and always make sure the hotels accept my kitty). During check-in they told me they dont accept cats because they are destructive (cant imagine how dogs arent?), but they made an exception since someone gave me the wrong info over the phone. My room was left in perfect condition after a 4 night stay (as always), and I have stayed at Hilton hotels before without an issue with them accepting cats, so maybe this could be an incentive to allow other kitties in the future (there is a $125 pet fee and a card for incidentals after all!). Breakfast is good, but they could have some vegan options that other hotels already offer

Maureen THORLEY
2 years ago – Google

9

We enjoyed our two night stay at the San Bernardino Homewood Suites. The staff was very helpful and courteous. The breakfast food was hot and there was a nice variety. We always look for Homewood Suites when we travel because we know that we will find a clean comfortable room, nice amenities and helpful employees.

Rick Danzey
2 years ago – Google

10

We are staying here due to plumbing issues at home. We have a well equipped one BR suite with a kitchenette that includes stove top, microwave, dishwasher and FULL size refrigerator. The hotel is pet friendly. Beds are comfortable. Very pleased.

Renett Young
2 years ago – Google

7

Everyone we have encountered at Homewood Suite is very hospitable and friendly. It is our first choice when attending our soccer tournaments. They have a great breakfast and comfortable outdoor patio with with 2 gas grills if you would like to cook outdoors.

Shila Iris
2 years ago – Google

5

This place was clean and pleasant. It’s family-oriented so you are going to see kids and pets. There is a laundry facility, pool and jacuzzi, workout room, and an outdoor area for grilling and entertaining. The staff was kind. The continental breakfast wasn’t all that good, though. Need more options for people who don’t eat pork or dairy. Maybe turkey sausage? More vegetables and healthier grains. Cleaning staff was okay. Not too bad.

Ryan H
2 years ago – Google

10

Very nice hotel. Complimentary dinner and breakfast. Free beer and wine with dinner. Room was very pleasant. The shower is the best hotel shower I have ever used.

S Jones
2 years ago – Google

9

Everything you need. Had a great suite with small kitchen, full sized refrigerator with ice maker. Two rooms with door between, but bathroom inside bedroom. Great breakfast with good menu variety throughout the days of stay. Overall I highly recommend this hotel.

Stephen A
2 years ago – Google

10

Great looking rooms and we received good service. Unfortunately we didn't get to try the free breakfast (it ends at 10). The bed was comfortable and everything was clean. I would stay here again.

Rachel kerns
2 years ago – Google

10

Location was close to the event we were going to. Shuttle options were available which was really nice. All Hotel staff or helpful and friendly. Rooms were clean and well-kept. I have absolutely no negatives about my stay.

Mimi Tran
2 years ago – Google

10

Check in and check out was super quick. Hotel seemed clean. Was super convenient for NOS event.

Kevin Anthony
2 years ago – Google

10

Hosted our family dinner party and the staff was more than helpful. Also stayed in one of the rooms and it was comfortable and clean. Will definetely stay at a Homewood suites again

Margarita Estopeyan
2 years ago – Google

10

The staff was excellent housekeeping were triple excellent all were very courteous and willing to help you made me feel very comfortable food was delicious staff always had everything there good variety you if you needed something they got it for you made you feel part of the family

Kelli Vida
2 years ago – Google

9

This place has all of the comfort and amenities you could ever want! They put us in a room early after a terrible experience at a local Motel 6. Hilton knows how to make great hotels and staff them with great people!

Steve Judd
2 years ago – Google

9

Place was great. Loved it. Great rooms. Great prices. Very good breakfast! Pet friendly...but expensive. Hotel was top notch. All amenities were on point. Its what you would expect from a much more expensive hotel.

Chase Hanson
2 years ago – Google

7

Staff was very friendly. Checking in and out was a breeze. Lobby area was clean, open atmosphere and very well laid out. They have a little shopette that has a good variety of goods (soda, ice cream, basic microwavable meals, usual salty snacks and a small incidental/toiletry section). Navigating to rooms is a little challenging, but par for the hotel game. Room was very nice. Kitchenette was adqueltly stocked with essentials. Room layout only 2 gripes are 1) TV is almost parallel to bed making it hard to watch in bed.2) AC unit and controller are further from bed, so you tend to freeze out one area to make the sleeping area cool. Bathrooms were a good size, hot water worked well, plenty of towels provided and the house toiletries we're of good quality (the provided bath soap was larger than the usual business card size an would have last almost a week of regular use.) Housekeeping was super chill. We ran a while past checkout and they didn't push us at all.

Jack Reimann
2 years ago – Google

10

It's like an apartment! Rooms are cleaned regularly. Breakfast and dinner are served most days of the week. The food is pretty good.

Priscilla Cobb
3 years ago – Google

10

I was visiting a friend that was staying there (I was not). We had a delicious meal consisting of sliders, slaw, salad, and broccoli cheese soup. Beer and wine were available on tap. All of the people were friendly and welcoming. My friend wss staying in a gorgeous room with a stove, fridge, and cabinet space. If i ever needed to schedule a long time stay at an hotel, I will be staying at the Homewood Suites!!

sarah curl
3 years ago – Google

10

Everyone here has been over the top great to my family. All of the staff makes a daily effort to talk or play with my 2 year old son and help us with everything and anything we need. We just moved and are staying here until we find something permanent so it's important to feel welcome. They provide dinner and drinks Monday to Friday, breakfast every day and grills for us to use whenever we please.

Aracely Cornwell
3 years ago – Google

9

Everything and everyone here was great. Staff was super friendly. Rooms were neat and clean.

Bibi Santos
3 years ago – Google

8

Cable was not the greatest, but other than that very great customer service. Rooms were comfortable. Would definitely visit again! 😊

Daniel Hoeft, Please watch you mouth.
3 years ago – Google

9

Excellent accommodations. First time stay at s Homewood Suites. Very comfortable, and staff friendly.

N.Jade Gillen
3 years ago – Google

10

Beautiful hotel in the middle of desert. Enjoyed our stay tremendously. Very friendly staff.

Duceani Davila
3 years ago – Google

9

This felt like our home away from home! Perfect layout, comfortable bed, great staff!

N.Jade Gillen
3 years ago – Google

10

Beautiful hotel in the middle of dessert. Enjoyed our stay tremendously. Very friendly staff.

Stephen K
3 years ago – Google

5

great rooms and amazing service. only problem are the meals they prepare for you, typically not filling meals, and not a great view.

Ashley Dimacali
3 years ago – Google

10

Was a little hard to find on Google maps, however it is right next to Hampton inn. Nice spacious rooms, built for extended stays (full kitchen, large refrigerator, couch, and bed. Complimentary breakfast and free parking. Clean rooms and they provide Neutrogena bath products.

Muhammad Ahmad
3 years ago – Google

6

Not a good first impression. I booked it through my work portal and it was confirmed yet when I arrived they needed some kind of corporate authorization. It was very late and not something I wanted to deal with at 10pm at night. Why not ask for it before hand. Also there was welcome note in the room with some other person's name on it. Either get It right or don't put it there. Just looks unprofessional. The rooms layout is weird. Do not go for studio suite. There is no proper place for the tv in the room. It just faces a wall. You have to turn it on the not so wide tv table to face the sofa or the bed to watch it. Even then it will be at an angle. Amazing. On the plus side the internet speed it good. Breakfast is ok. I was hoping they would have pancakes but they don't.

Brad Kopp
3 years ago – Google

10

Stayed over at the Hampton next door and walked over. They have a grill so that's nice. Guy before me cleaned if off, the other one was a MESS

Bryan Dehler
3 years ago – Google

9

Great room and great service. Funny enough, the rooms and lobby/breakfast area are all the exact same as the Homewood Suites in Medford, Oregon :-)

Lynnette Alvarado
3 years ago – Google

10

Beautiful rooms condo style, relaxing EVERYTHING is clean smells beautiful and the staff are accommodating and wonderful! I travel to this area for business all the time I'm definitely going to be staying here often. BIG THUMBS UP TO THIS HILTON AND THEIR WONDERFUL STAFF!!

linda jones
3 years ago – Google

8

The room was clean, the staff was wonderful. The heater did not work but they brought in a space heater immediately and it was perfect. A wonderful patio on the second floor with a great ocean view. I would definitely stay there again!

rudolph burgess
3 years ago – Google

8

Very well appointed Hotel with kind and courteous staff. You will not be disappointed. The Hotel is absolutely spotless and has a lounge as well as a full service restaurant. Plenty of parking and close to other resturants and shopping.

earl cox
3 years ago – Google

10

“Never dissatisfied!” Whenever I have an extended stay, my first choice is Homewood Suites by Hilton. Thus far, I have never been disappointed. From the check in process to the check out, everyone is attentive to my needs.

Jessica Young
3 years ago – Google

10

Great for families, location is absolutely fantastic in terms of food choices, Costco, freeway access and ability to reach lake arrowhead and big bear within an hour. The internet speed is amazing and add to that complimentary break fat and evening social. The staff are super nice and helpful. I noticed they allow pets as well and have a small basketball court as well. Great value!!!!

Carlos Mazzarelli
3 years ago – Google

8

Nice Hotel, but quality of dream is poor. Breakfast is very good!

Seiji Yamaguchi
3 years ago – Google

6

The floors were clean and beds were nice. I would have like it if they had a bigger breakfast area. They rarely gave me complementary moisturizers and they also didn't give me extra towels for my family.

Lorell Loosle
3 years ago – Google

10

Great hot tub, room was nice, spacious. Attendants respectful and good customer service. Breakfast was better than expected.

Lore Heavilin
3 years ago – Google

10

The staff from the GM to the housekeeping staff and everyone in between have been awesome. They are ready to help you with what ever need you have. The rooms are spacious. We have a kitchen to cook with a refrigerator, microwave, stove top, and dishwasher fully stocked with pans, dishes abs etc. I would recommend this hotel to anyone that asks me where to stay in San Bernardino

Allan Jay Garcia
3 years ago – Google

9

Aloha! A very nice and clean hotel. Perfect for getting ready photos for weddings. Window lighting is great all year long. Staff friendly and helpfull. Bathrooms are clean. Rooms well maintained.

Bob Steck
3 years ago – Google

10

Large, comfortable rooms. Friendly and helpful staff. Nice outdoor area.

Steve Melendez
4 years ago – Google

10

Great room,great breakfast,good customer service,great safe area. Loved it would stay again when in the area.

Jonathan Hogue
4 years ago – Google

9

Very comfortable after a long flight, plenty of dining choices nearby. Was a short one night stay but glad we chose to stay here. Breakfast was great as well.

Shane Costa
4 years ago – Google

10

Guest services was really nice about showing me the hotel rooms as I will be staying here for my wedding and wanted to be sure the hotel was as nice as the photos. Rooms are exceptionally clean and well furnished

john ogg
4 years ago – Google

8

Staff was very friendly. The room was more than i was expecting. The location is kinda awkward. It was a pleasant experince.

Rick Castorena
4 years ago – Google

10

Very friendly staff, rooms are big and comfortable. Extremely clean Hotel. Breakfast is not to order but it's better than your average continental breakfast. If we were visiting San Bernardino again we would definitely stay here.

Ian Cano
4 years ago – Google

8

Good location, friendly service and breakfast was up to par. Only real complaint was that the room was a bit stuffy, no matter what we did to try and fix it.

Chuck Gardner
4 years ago – Google

9

Words cannot express how nice the facilities are and how comfortable the staff make you feel. Breakfast every day and social events on Mon to Thurs afternoons make the traveling out of towner feel welcomed.

Martin Verdusco
5 years ago – Google

10

Great place!!!!!

Jason Pritchard
5 years ago – Google

7

Very nice place. My family, wife, 2 kids, 1 dog, & I stayed here about a week & a half while waiting for our home to be ready for move-in. The 2 room suite with a full kitchen was great. The free breakfast was pretty good, except for this morning, our last morning, was kind of nasty. The Monday-Thursday social dinners were good and filling. We saved a lot of money those days not having to buy food. The staff is great, all of then are friendly & approachable. The pool & spa are clean. The guest laundry is only $1.00 to wash and $1.00 to dry, and the washer and dryers are big enough for large loads. The in room WiFi works well. The only real problem here is the homeless dumpster diving tweakers begging for cigarettes and change every morning when I go out to walk my dog and smoke. 1 evening I took our dinner delivery boxes to the dumpster and had the piss scared out of me by a dope head shooting up, needle in arm, when I opened the dumpster door. As long as you stay in the hotel or the BBQ area you don't get bothered. I don't fully trust my car being in the side or rear parking lots due to the dopers and no cameras that I can see. Add some security, either cameras or patrol for the parking/smoking areas and this hotel would get 5 stars.