 5 916 reviews

Homewood Suites Charlotte Ballantyne, NC

12030 Copper Way, Charlotte, NC 28277, United States Access

Homewood Suites Charlotte Ballantyne, NC

Located just moments from restaurants, bars and recreation opportunities, Homewood Suites by Hilton® Charlotte Ballantyne Area, NC, offers a welcoming base in the upscale neighborhood of Ballantyne, in Charlotte, NC. Our extended-stay hotel is near popular attractions including the U.S. National Whitewater Center, Discovery Place and the NASCAR Hall of Fame. Discover retail and dining at Atkins Circle and Ballantyne Corners or take an eight mile drive to SouthPark Mall to discover over 100 shops, restaurants and specialty boutiques. Golfers will appreciate our close proximity to the Ballantyne Golf Club, just 1/4 mile from this all-suite hotel in Charlotte, NC. Feel at home in an spacious and inviting studio, one or two bedroom suite, offering free WiFi, a living area and a kitchen; complete with two burner stove, refrigerator, dishwasher and microwave. Stock up on items in the 24-hour Suite Shop or take advantage of our free grocery delivery service. Join us each morning for a free hot full breakfast and Monday through Thursday evenings, enjoy a free light meal and drinks*. Make the most of your leisure time at this extended-stay hotel in Charlotte, NC, with an outdoor swimming pool, a basketball court and a free fitness center. Ideal for corporate guests, this Charlotte, NC hotel boasts close proximity to the Ballantyne Corporate Park – home to executive offices and corporate headquarters. Plan an event for 80 people with two flexible meeting spaces and print documents in the free business center. * Must be of legal drinking age.

Ballantyne is an upscale neighborhood in the city of Charlotte, North Carolina occupying a 2,000-acre (8.1 km2) area of land adjacent to the South Carolina border. The 535 acre Ballantyne Corporate Park has over 4,000,000 sq feet of Class A office space and is home to the headquarters of Fortune 500 company SPX, Met-Life, and ESPN regional television. Ballantyne offers shopping and dining conveniences at Atkins Circle, Ballantyne Village, Ballantyne Commons East, Ballantyne Quad and Ballantyne Corners. Within a couple miles of Ballantyne enjoy Stonecrest and Blakeney shopping and dining and within 8 miles North, enjoy SouthPark Mall home to over 100 shops, dining and specialty boutiques. Enjoy Golf at the Ballantyne Golf Club just 1/4 mile from the Homewood Suites Charlotte Ballantyne.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Child programs
  • Family plan
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Speaker phone
  • Voice mail
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Fitness center
  • Sport
    Golf
  • Sports court onsite
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding.

Pets are not allowed.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 117
  • Largest Meeting Room Size: 675 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 16 reviews

Meghan McClanahan
2 years ago – Google

9

Our family of 40 stayed here for a wedding. Service was amazing. They were very accommodating to our large group. Would highly recommend this hotel. Clean, great breakfast and awesome staff.

Tom Carriker
2 years ago – Google

10

Great location to walkable restaurants in the Ballantyne area. Nice clean hotel. Every staff member had excellent customer service. Definitely will return. A special thank you to Motavian and Daz!

david marcus
2 years ago – Google

7

Rooms are huge. Staff is cordial. Only downside is that it was maybe 1/3 full, but they put all rooms side by side and on top of each other. I'd understand all the noise if it was packed.

Christie French
2 years ago – Google

10

We stayed here for 3 months while house hunting in 2016. Absolutely top notch, fantastic team, and great place to stay!

Monica Hawthorne-Akerele
2 years ago – Google

10

Great customer service, modern & clean atmosphere. I will definitely come back to stay here in the future.

Adam Flammino
2 years ago – Google

10

Very convenient location, large comfortable rooms with kitchens, friendly and helpful staff

Rob James
2 years ago – Google

7

Clean rooms, friendly staff and in a good area with dining and some shopping within walking distance.

Desiree Accetturo
2 years ago – Google

7

The property was pretty great. The front desk supervisor, Michelle Peralta was fantastic and had great customer service. The rooms were clean and well appointed. Breakfast and evening refreshments were of average quality, but good. We were there while we looked for a home in the Charlotte area for relocation. I'm usually a business traveler, and don't usually opt for the hotels amenities. It was nice to use the pool and evening refreshments. However, it was towards the end of a wonderful stay when I unfortunately identified bile in the pool. Upon notifying the front desk, the pool maintenance person came, scooped it out, poured chemicals in, and said it should be fine in an hour. We all left the pool disgusted. I looked out 10 minutes later, and tons of people are at the pool! No one coded the pool, warned them, etc. Upon discussion with front desk, she said she was told it was fine now. Chemicals have to work, and they water needs to be tested. I expressed my concerns with Michelle, and she was understanding. It made an otherwise great stay disappointing. In addition, the beer lines and taps should be cleaned because they couldn't get rid of the fruit flies that plagued the first floor. They swarmed at the meal and refreshment time.

Ravi Gandhi
2 years ago – Google

10

Awesome hotel. Great staff. Rooms were fantastic. Bars and restaurants walking distance from the hotel.

Steve Adcock
2 years ago – Google

7

Very friendly helpful hilton team, great rooms and good location for downtown Charlottesville

shawn canada
3 years ago – Google

9

Fantastic rm. Plenty of room to get all my work done. Happy hour is offered and enjoyed.

Liza Smith
3 years ago – Google

10

I live basically walking distance to this hotel and discovered it when I got into a serious fight with my husband. Now I try to fight with him so that I can go back. I’ve stayed here three times and it’s magical. Breakfast is awesome if you wake up early. The front desk is sooo helpful and has helpful things like toothbrushes and combs if you need them

Zac Renfro
3 years ago – Google

9

Nice hotel room for the price. Large rooms with nice wood tile. Would definitely stay again!

Denise Roberts
3 years ago – Google

9

Amazing hotel! We came all the way from NYC for AAU NATIONALS and my son's didn't want to leave. Great pool and basketball court! The room was beautiful. My customer service agent Aliyah was perfect and very patient and attentive to my needs. I wish I could put her in our luggage back to NYC. Great personality. Our stay was amazing. Thanks

Supriya McAlonan
3 years ago – Google

10

They have a Happy Hour at least during the week from 5:30 - 7:00 (maybe weekends) with wine and snacks. Close to lots of restaurants. Great service and comfortable suites!

Ronald Cathey
3 years ago – Google

9

My wife and I stayed here while working the 2017 PGA Tournament from August 6 thru August 13 2017, and it was one of the best experiences that we have ever had in our travels. The staff "went way out of their way" to help / assist with all questions and requests. The rooms and common areas were kept immaculate. The complementary breakfast was truly exceptional, as was the evening happy hours. Of particular note was the professionalism of the two ladies that were working the front desk during our time there. They always had a smile for all the guests and greeted most by their names. Michelle and Natalia insured that all their guests - coming and going - received a warm and friendly greeting. We will definitely be staying here again!

Arjun Nag
3 years ago – Google

10

Very impressed with place. Staff are friendly, rooms are clean and feel very nice. Better than their competitor Residence Inn Marriott

Stitchboy 626
3 years ago – Google

10

Home wood Suites is a fantastic hotel. It has great breakfast foods , and a very cool pool. The only complaint is it didnt have very good TV channels.

Mike Chirico
3 years ago – Google

10

EDIT____ Beatriz is great and worked with me on this for my next stay! She's great, and the hotel is one of the best in the area! ORIGINAL____ Rooms are nice and spacious. Desk staff refused to give me my company rate because supposedly it was the last room available (although I booked online over a week ago). I've never had issues in the past with staff adjusting my online booking to reflect our corporate rate.

Jill Purdy
3 years ago – Google

10

Everyone was extremely helpful at check in. Rooms are clean and large... and modern (very nice!) Breakfast and afternoon snacks are good. Location is convenient to shopping/restaurants...within walking distance. Would definitely recommend!

Reema lulla
3 years ago – Google

7

Beatrice at the front desk was helpful on check in. The evening reception was poor with nothing really made. It was all packaged food. And the host didn't even get up i was lost as it was my first time here and I didn't know where everything was kept.

Mike Chirico
3 years ago – Google

7

Rooms are nice and spacious. Desk staff refused to give me my company rate because supposedly it was the last room available (although I booked online over a week ago). I've never had issues in the past with staff adjusting my online booking to reflect our corporate rate.

Matthew Salley
3 years ago – Google

5

Hotel is extremely noisy. All rooms are positioned either near the basketball court, highway noise from Johnston Rd, the front loading area, or the garbage pickup area. If you're on third shift, the walls are thin enough so that you hear much of the noise from the cleaning crew. The doors to the rooms are porous enough for a lot of noise to come through, but heavy enough so that elderly patrons cannot open them easily on their own.

Rupesh Kunwar
3 years ago – Google

10

Keeping true to Homewood suites traditional value, staying here was one of the best decision we made. Free breakfast to some courteous staff although we did have an issue with one of the staff members there when checking in, none the less this place is a bang for the buck. Pleanty of food and restaurants nearby and the hotel itself has a kitchen if you are the cooking type.

Devon Case
3 years ago – Google

7

Great hotel! Loved our stay. Beautiful new interior. Our kids loved the pool!

John hale
3 years ago – Google

9

Very nice place. Big rooms and decent priced especially for the area. Has family stay here during Christmas

Jason Pinger
3 years ago – Google

9

Stayed here for the New Year's. Very nice, large clean room well stocked. Amenities were clean and upscale. Room was quite, furnishings were large, clean and modern. Slept in and didn't get to take advantage of the food but overheard from others how good it was. Nice little market place for the stuff you forgot and sundries.

Laura Cross
3 years ago – Google

10

Took a few minutes for anyone to come to the front desk when we walked in for check-in. But the employee was really sweet. Bed was super comfy, shower was really nice, everything was clean. No noise from traffic or other guests. Definitely would stay again.

Ciaran O'Donnell
3 years ago – Google

7

Great staff. Rooms are really nice. The have mid week social events at dinner time. However the building conducts noise so you can hear the people above you too much

Todd Fox
3 years ago – Google

8

Quiet, clean, nice staff. Wish it had an indoor pool and hot tub like many others. The outdoor pool was too chilly in June to enjoy it.

Cory Geohagan
3 years ago – Google

6

Clean rooms with good service. Food and beverage is lacking compared to other extended stay hotels we've stayed at. Don't expect much. No dish soap in the rooms is a small inconvenience that you don't realize until you need it. Sometimes you don't want to run the dishwasher for just a couple items. If you need to do laundry it's 4 quarters for a washer and 4 for the dryer.

Cory Shaw
3 years ago – Google

10

Located near an awesome shopping center, excellent service, extremely clean and beautiful design, and the nicest rooms I have ever experienced on a hotel.

Kris Richardson
3 years ago – Google

9

Front desk person was fantastic. Extremely friendly and helpful. Room was good as well. Looked clean.

Carol Miller
4 years ago – Google

8

We stayed at this hotel for the American Girl package, they were so sweet to our two little ones. The girls were impressed that the staff knew their names, secretly they thought they were famous. Well who could tell they weren't? The guest even played along! This was the best hotel stay ever!

Terry Harris
4 years ago – Google

10

Over the last 8 months, I have had the pleasure of staying at the Homewood Suites in the Ballantyne area of Charlotte, NC for two weeks or more each month.The rooms are beautifully decorated, the kitchen modern and well appointed and the beds are extremely comfortable. The large bed pillow is the most comfortable pillow I have ever slept on. I checked the Hilton website to see if they sold them, but to no avail. I would love to know who is the manufacturer! The staff at this location has been, not only efficient and friendly, but have gone out of their way to make me feel welcome. The front desk staff, especially Amie, have always welcomed me by name and remember my room preference when checking in. Recently, I arrive on a Wednesday evening to check in about 7:45 and Lisa, in charge of the evening happy hour refreshments, saw me and waved. I knew it was past the closing hour and was surprised when she came up to me with a glass of wine, which she knew I usually had during the happy hour. How nice was that! I can't say enough about Trey. He has checked me in, handled a problem with my TV, and many more tasks which I witnessed him doing. He always acknowledged to me by name whenever I would see him in the building. My last evening I found a Thank You note and balloon surprise in my room when I returned from dinner and I know Trey had something to do with that. Thank you all for making my stay at Homewood Suites, like home away from home.

ron graham
4 years ago – Google

10

Over the last 8 months, I have had the pleasure of staying at the Homewood Suites in the Ballantyne area of Charlotte, NC for two weeks or more each month.The rooms are beautifully decorated, the kitchen modern and well appointed and the beds are extremely comfortable. The large bed pillow is the most comfortable pillow I have ever slept on....

virginia coleman
4 years ago – Google

10

Team here at homewood suites Ballantyne are amazing hotel always clean awesome customer service I always feel at home when I am here love this place. A big shout to Beatriz outstanding customer service very very helpful. Thank you team

Robin Owens
4 years ago – Google

7

The location of this hotel was perfect because it was near all the places we wanted to visit (shopping, eating, etc). Could not have asked for a better place. If you are looking for the ideal place to do as we did then this the hotel to use.

peter morgan
4 years ago – Google

10

I couldn't have had a better experience at this hotel. We rented a meeting room and the staff accommodated our every need. The hotel was clean and classy, and the staff was so friendly. They checked in periodically to make sure we had everything we needed. This hotel is also in a prime location in Charlotte, super close to the interstate and you have everything you need all around the hotel. I would recommend this hotel to anyone!

Shane Jackson
4 years ago – Google

10

Good location, clean, attractive staff

Magen Gulliford
4 years ago – Google

8

Kind and very friendly staff create an oasis when away from home. Amie and the housekeeping staff were very kind and provided me with the amenities I wanted. Clean modern look and feel throughout the location. I love that I can grab a bite without leaving the hotel as both breakfast and a light dinner can be had at this location. 24 hour coffee available too!

Joseph Briggs
4 years ago – Google

10

Really nice newer hotel in a great area. If you have a LA Fitness membership bring your gym clothes because its walking distance which is a major plus for me. All of the great things to bring you to a Homewood are here. The difference over other hotels in the area is really the staff. They make you feel right at home. Very accommodating friendly bunch of people. There is also several restaurants and bars in the same complex.

Tj Joseph
4 years ago – Google

7

Room is very spacious and beds are comfortable. AC is not cooling well. Room rate is bit expensive. Breakfast is OK

Annie Cawthon
4 years ago – Google

9

Suite was clean and comfortable. Loved how the entire hotel was decorated. Staff was friendly and helpful. Loved the grills and outdoor area. Kids can play in pool while you grill dinner and enjoy it outside. Will stay again.

David Meltzer
4 years ago – Google

9

Stayed for 10 days. It is a spacious and comfortable room. Full kitchen too. Breakfast is great, and the week night social with beer and wine are great too. The thing that really stands out is the staff. They were all super nice. Trey was exceptional! He went out of his way to make our stay the best possible. He is the best person I have ever met in a hotel, and I travel for a living. I have stayed at 5 star hotels that could learn something from Trey. An example. It was my last night there and I wanted to thank Trey for making our stay perfect. I saw him leaving for the day, and another guest need a charging cable for his phone. Trey offered to go to CVS and get one for him on his own time. I was so impressed, I am writing this review. So, if you need to stay in Charlotte, stay here. I won't stay anywhere else if I'm in the area. Thank you Trey for being a great person! David from Colorado.

Mitchel Robertson
5 years ago – Google

9

Thank you Hilton for Homewood Suites in Ballantyne! I am a guest for a month and I have just completed my first week. It Is comfortable (LOVE the mattress!) quiet, clean and has everything needed to subsist away from home. The best part of the stay however is the warm and welcoming staff. Most of my involvement has been with Trey Motley, who is the consummate front desk wizard. How he manages to stay so cheerful and pleasant....no matter what time of day, is pretty remarkable. Whether I need tissue or a smile....he has it. Relocating is a stressful unsettling time and it is really a blessing to go thru this ordeal with my Ballantyne Homewood support team.

Quincy Means
5 years ago – Google

7

It's a newer hotel so it's very nice. Very clean and polished look to the place. Staff was friendly and there are several good residents in the parking lot.

Don Ray
5 years ago – Google

10

Great location. Room was clean and spacious. Staff was very friendly

Tisha London
5 years ago – Google

9

The best staff and hotel ever encountered. Everyone is nice, pleasant and the rooms are clean. Excellence

Bill Wrenn
5 years ago – Google

5

Nice place to stay. Close to 485 and a good free breakfast. Only complaint is the the airconditioning temperature swing was too large. Freezing to warm then back again - all night