 921 reviews

HYATT house Pleasanton

4545 Chabot Dr NA, PLEASANTON, CA 94588, United States Access

HYATT house Pleasanton

Located close to both I680 and I580, the hotel is just 23 miles from Oakland International Airport and 40 miles from San Francisco International Airport. Located within Hacienda Business Park, Koll Center and Bishop Ranch Corporate Center.
PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
11SEP18-22OCT18: The pool will be closed during this time period.

Located in the Hacienda Business Park, in which we have much to offer whether you are a business traveler or vacationer. Nearby Main Street features some of the areas finest restaurant and shops, and in minutes you can be on a tasting tour at any one of 40 plus wineries in scenic Livermore Valley.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Train access
  • Transportation - local office
  • Front desk
    24-hour reception
  • Early check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Managers reception
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • Translation services
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Hairdresser/Barber
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Accessible parking
  • Events
    Banquet facilities
  • Catering services
  • Conference facilities
  • Meeting rooms

Rooms

  • Communication
    FREE credit card access calls
  • FREE local calls
  • FREE toll free calls
  • Multi-line phone
  • Portable phone
  • Separate bill for multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Developed Mattresses for hotels chain
  • Double beds
  • Single bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Maid service
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower only
  • Food & Beverage
    Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchen supplies
  • Kitchenette
  • Microwave
  • Oven
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Toaster oven
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • FREE newspaper
  • Newspaper
  • TV
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Dual voltage outlet
  • Electrical adaptors available
  • Fire alarm
  • Iron
  • Laundry basket/clothes hamper
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Sunbathing
  • Wellness
    Garden
  • Health club
  • Hot tub
  • Jacuzzi
  • Massage services
  • Sauna
  • Spa
  • Whirlpool
  • Fitness
    Cardiovascular exercise
  • Equipment available in health club
  • Exercise gym
  • Fitness center
  • Gym
  • Weightlifting
  • Sport
    Basketball court
  • Bike trail
  • Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Mountain biking trail
  • Outdoor tennis courts
  • Sports court onsite
  • Tennis court
  • Volleyball
  • Water sports
  • Cultural
    Boating
  • Camping
  • Fishing
  • Nature preserve trail
  • Sightseeing tours

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Services
    24-hour food & beverage kiosk
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • FREE breakfast
  • Buffet breakfast
  • Full american breakfast
  • Hot continental breakfast
  • Hot breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Must cancel by 4PM 48hrs prior to arrival

Travel with others

Children policy
No additional charges for children of any age. Maximum occupancy includes children.

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Welcome capacity

  • Number of Meeting Rooms: 4
  • Number of Sleeping Rooms: 128
  • Largest Meeting Room Size: 1104 sq. ft.
  • Largest Meeting Room Capacity: 70

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • AV Equip
  • Bulletin boards
  • Catered dinner
  • Easels or tablets
  • High speed internet
  • Messenger service
  • Pens/Pencils/Pads
  • Printing services
  • Rear screen
  • Security guards
  • Tables available
  • TV production service provider
  • Video conferencing service provider
  • Dedicated exhibit space
  • PC fee
  • Max seating capacity
  • Catering
  • Lobby bulletin board
  • Certified wedding planner
  • Event planning services
  • Equipment rental
  • Teleconferencing
  • Analog internet connectivity
  • Group meeting discounts/packages available
  • Closed circuit video
  • Screen
  • Meeting planner
  • Outside vendor for AV equipment
  • Lighting controls
  • Backstage projector
  • Riser
  • Laptop computer
  • 35mm projector with remote
  • Blackboards
  • Catered breakfast
  • Catered lunch
  • Flip chart and markers
  • LCD projector
  • Notary Public
  • Portable stage
  • Projector and screen
  • Registration services
  • Spotlights
  • TV
  • VCR rental
  • Whiteboards
  • Av supply fee
  • Guest PC fee
  • Number of meeting rooms
  • Number of meeting service personnel on site
  • 35mm projector
  • Event lighting services
  • Onsite convention services
  • T1 lines
  • Platform
  • High speed wireless
  • Meeting support services
  • DVD player
  • VHS player
  • In-house AV department
  • Personal AV equipment permitted
  • Wireless microphones
  • Rear screen projection
  • Data projector
  • Easel

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews 9 21 reviews

Lewtus G
2 years ago – Google

10

Good place with two separate rooms.. So if you're looking to share a room and want privacy this is great place. Has made to order eggs, pool, hot tub. Free parking and places to eat across the street. Check in was smooth and friendly. Water is low flow due to the droughts in CA.

Sara Severn
2 years ago – Google

9

This was a wonderful place to stay during our relocation to the area. The room was very clean with a practical layout and modern design. The staff was unfailingly helpful and pleasant to interact with. The omelettes and breakfast buffet were delicious and a nice start to the day. The property had a cozy feel outside with a firepit and picnic tables. The neighborhood offers lots of sidewalks for stretching your legs. There are places to grab a coffee or bite to eat across the street if you don’t feel like using your fully loaded kitchen.

Andrew Bouwmeester
2 years ago – Google

9

Rooms is amazing for families. A crib was provided upon request for our son. The room has a family room, a master bedroom, and a kitchen. I chose this hotel to visit SF since it was very affordable, free breakfast, free parking, free WiFi, and large rooms that are like an apartment. Made it feel more like a home than a hotel.

Tammy Barsell
2 years ago – Google

9

I really enjoyed my stay here. The rooms where very clean and like a little apartment. With dishes and utensils in the cupboards and drawers. The staff were nice and helpful. It was very quite and clean. The best part was they serve a buffet style breakfast but also serve a fresh made omelet as well. You can order the omlete of the day or choose what is in it. It was delicious. There is a comfortable patio with gas fireplace and and enclosed pool and hot tub.

Matt Hill
2 years ago – Google

8

Amazing staff and reasonably priced. Pool area is nice and the bar snacks and breakfast are tasty, although no restaurant for evening meals (to be fair the quesadillas from the bar are the size of a main meal though!). Rooms feel a little dated in places but clean and well maintained. Easy access to car parking area and fine for kids - games available to borrow from reception and a small basketball court as well.

Wayne Qj
2 years ago – Google

7

Was assigned a room on the third floor.. no lift.. so if you have lots of luggages to lug up.. is bad.. the rooms were big and looks newly renovated, but the toilet door is not lockable.. The breakfast has lots of selection from made-to-order omelette, sausages, fruits, scrambled eggs, juices, cereals etc.. the food selection is good.. but the food kept running out and the queue for the omelette took 45 min! There is swimming pool and housekeeping was fast but did not do a good job restocking towels and consumables..

Dameon Janes
2 years ago – Google

10

Great clean room. Lots of space. Fully equipped kitchen in the deluxe suites. Friendly staff.

Robyn Beagle
2 years ago – Google

9

Very comfortable and clean! We have stayed I've Hyatt House Pleasanton 3 times now and all three times we have had an above-average experience. Rooms have been clean, consistently nice and well setup, and very comfortable. Staff has been at least professional, often friendly, and this time we had way above average service. It is so nice to have the kitchenette for weekends days, with a full size refrigerator and freezer and an oven and microwave and all the amenities so that we can bring food for an event. The beds at the Hyatt House Pleasanton are among the most comfortable I have ever experienced in any hotel, better than even far more expensive properties. It has almost always been very quiet and easy to sleep. Everything has always been clean and the showers are excellent. Highly recommend staying here if you need to be in Pleasanton area.

Andrew Hogan
2 years ago – Google

10

The staff was wonderful, and very helpful with suggestions around town. They were very professional, and understanding. The rooms were large and in excellent condition. Maids were very quick and efficient with house keeping.

Victoria Berg
2 years ago – Google

10

Breakfast is delicious and the suite had two full bedrooms plus a family room tv area with a kitchen. They are basically condos that were turned into hotel rooms. Very nice, especially with a family!

TEJASVI N
2 years ago – Google

10

Best place to stay near Dublin/Pleasanton area. I have stayed here twice and both the time the experience was amazing !! The suites are spacious enough and very well maintained. The kitchen is well equipped. The bedroom is perfect with the attached bath room. The complimentary breakfast is a great plus. Most of the staff here always greet you with a big smile and always there to help.

Geoffrey Battad
2 years ago – Google

7

Very close to Livermore Premium Outlets and tons of shops and places to eat. Room was good size but not as clean as other Hyatt properties. Breakfast was good.

Debbie Crawford-Powers
2 years ago – Google

10

Wonderful place the staff is Outstanding the rooms are awesome. You won't be disappointed at all. I wouldn't stay anywhere else.

Santosh Subramaniam
2 years ago – Google

8

Good place. Friendly staff. Slightly dated amenities. Good breakfast, yes, a good omelette bar, fresh fruit, nice ambiance in the evening. The place got REALLY crowded during the weekends as the tourist crowd took over the place. Stayed for 30 days here. The front desk was very friendly except for one person (let us call her M) who can improve a great deal by wearing a smile. This is after all hospitality business. Great location. Average room service - shower pressure average - had problems with the shower.

Sean Lewis
2 years ago – Google

9

Awesome location. Very good Staffing here. They definitely consider circumstances for pets like bottom floor rooms and things like that. Would recommend them to anybody

Ingrid Brand
2 years ago – Google

10

Everything you need and very friendly staff! Great service and clean. Delicious breakfast. Would definitely recommend this hotel.

Matthew Royal
2 years ago – Google

8

Good location. Unusual configuration: garden style walkup apartments. It's nice, but a little dated. Lots of tiny maintenance issues in the room, that aren't bad, but still a minor negative.

Katrina Hill
2 years ago – Google

10

Great food. Literally our 2nd home away from home! Perfect for our family of 6. Look forward to coming every year. Wonderful hot breakfast is a huge bonus. Friendly staff make it feel like family.

Chava Crespo
2 years ago – Google

8

Loved the rooms here. It's like you have your own little apartment.

Scott Mckillop
2 years ago – Google

10

I just spent a month at this hotel, and I had a great experience. The hotel is fantastic, and the staff is outstanding. They catered to my families every need, were very friendly and each one of them took time out of their day to stop and say hi to my son, who is a year and a half old. He loved them and every day looked forward to doing his rounds and waving to everyone. They went above and beyond and we will not forget it. If you are looking into this hotel look no further. I’ve read a few of the reviews here, and when I see complaints, like the shuttle wouldn’t take me two blocks to the grocery store, I think this is all a person could complain about here. Maybe the pillows are too soft or the staff is too friendly, if you’re ok with that situation then stay here, it’s worth it.

Angie Brill
2 years ago – Google

5

Pretty nice place. Good desk staff. Great breakfast. Cleaning crew might need more attention to detail, however. Found someone else's underwear between my bed and the window.

Himanshu Parmar
2 years ago – Google

7

Great break fast. Close to Bart 1 mile. However shuttle can be difficult to get on time. You might prefer to use your own money to get Uber or Lyft. Nice people in front desk. Good business center. Not good spring bed. No elevator.

Sander de Koning
2 years ago – Google

8

Everything works as it should and better! People at the Reception are great as is the breakfast kitchen. Except for housekeeping: leaving lights on the entire day after leaving, not to mention the air conditioning blazing after finishing - even when initially not turned on by resident. Not really good at hoovering/vacuum cleaning.

Donna Webster
2 years ago – Google

7

Spacious King suite. Like a one bedroom apartment - there was a great sectional amd two flat screen TVs. Breakfast was really good, and there were lots of places to lounge. Great customer service as well.

Jessie Larson
2 years ago – Google

9

I was on a work trip, and my company didn't inform me it was extended stay, so I was very pleasantly surprised when I walked into the room. Nice, new furnishings. Clean and updated bathroom. Comfortable bed. Keep in mind, I have pretty high standards with hotels. Very nice fitness center too: treadmills, ellipticals, entire weight sets, entire med ball set, benches, scale, water, wipes, earbuds, floor mats. Nice hotel overall.

Kelly Robinson
2 years ago – Google

10

Quiet location behind Sweet Tomatoes, really nice room layout. My 3 gal pals and I shared one 2BR/2BA suite, and we all had our own beds: 1 in the king, 2 in the double beds, and 1 on the pullout sofa. Having 2 full bathrooms helped a lot, too, with 4 ladies trying to get ready at the same time!

Maxwell Brennan
3 years ago – Google

9

The amenities at this hotel are very nice. The kitchenette in room has just enough of a real kitchen to be able to cook almost anything. The bathrooms and room itself feel very clean and are pretty large. The hotel gym could be a little more diverse.

12ccforever
3 years ago – Google

9

The room was very nice. The pool was a good temperature. Also the breakfast was amazing!

elisha dayag
3 years ago – Google

9

Room smells great. The service was nice to us and let us take our (complementary) breakfast plates out of the hotel when we were in a hurry. I slept on the couch and found it quite comfortable. Room has lots of features like kitchen and fridge. Only complaint was that the Ethernet cable provided did not work and was stuck in the wall. Otherwise, was a great stay.

Arzella Baker
3 years ago – Google

9

My husband and I travel a lot. We are also owners of a Time Share and this Hotel has 5 Star quality. The property is clean and appealing. The staff are professional and friendly. Our room is very nice. We will come again.

Melanie Lee
3 years ago – Google

9

Visited my mom here on her last stay in the Bay Area. The room was well decorated and the grounds were very well kept. The only problem was the only ice machine was on the first floor pretty far from her room.

Jacob Proctor
3 years ago – Google

8

Comfortable beds and nice kitchen. Great if you want to do some of your own meal prep instead of eating out!! Gym is not good, but there is a 24 hour nearby.

Herman Rijken
3 years ago – Google

6

Stayed for 5 days and the hotel had lovely rooms and were modern with full kitchens. Breakfast and short order meals were fine. My only gripe is the lack of any true customer service when extras were needed. No one was willing to give us use of the shuttle bus unless we were going to a business address. We only wanted to go 2 blocks away to the local grocery store. Apparently it is for business customers not other customer types. Shuttle service terms and conditions are not very clear. Late checkout or an area to store our bags till later was not allowed. Basically had to take my group of 9 to the airport SFO 8hrs early.

Brandon Kong
3 years ago – Google

7

Great place to stay and convenient area as we were staying for the weekend for a wedding in pleasanton. Love the basketball court and complimentary breakfast. Only complaint is that ESPN didn't work on tv and the thermostat ac was broken in our room.

Pete F
3 years ago – Google

6

Not too bad, slept here for our honeymoon night before leaving to Monterey. Left toothbrushes at home and had to buy new ones from then, nothing complimentary. Breakfast was pretty good.

Jesus Belmonte
3 years ago – Google

8

Just went in the see a conference room. Very nice and clean. Service was great!

Ashley Fry
3 years ago – Google

9

We were super happy with our stay at Hyatt House. The room was spacious and clean. It included a kitchenette, lounge area, and separate bedroom area. Free wifi, free breakfast and friendly staff from what we could tell. Will definitely be here again.

Laura Faley
3 years ago – Google

7

Very quiet, clean and nice. Breakfast is meh. Fully equipped kitchen in the suite was nice.

Sharon Wilcken
3 years ago – Google

10

Good sized rooms, good Wi-Fi, nice gym, and very good breakfast options. Perfect for business travel.

Lawrence Martin
3 years ago – Google

8

Although they have a kitchen and refrigeration, no milk was sold (in fact it was locked up) so my hungry toddler couldn't get milk upon our late arrival after a long flight (no accommodation for a difficult situation). We had a 2 bedroom (3 beds), of which 2 had broken springs, quite uncomfortable.

Theodore Wu
3 years ago – Google

9

Wonderful stay at the Hyatt house. Kate at the front desk was great with getting us checked in, changing our room and replacing our keys. Pro tip, the keys are easily demagnetized so don't keep it with your phone! We will stay here again when we visit Pleasanton wineries. The rooms are comfortable and furnished with a desk, couch, full kitchen and a separate bedroom. If you're lucky they'll have a platter of chocolate chip cookies at night.

Dana Peevy
3 years ago – Google

10

Rooms spacious 2 bedroom suites with stove fridge microwave and dishes. Outdoor BBQ. Fireplace basketball courts pool and jacuzzi. Breakfast is included.

Ilja Prins
3 years ago – Google

10

Had a business meeting in their board room, very clean and comfortable. Staff brought us water which was very nice. Would host another business event there.

Linda Eschen
3 years ago – Google

8

Had a friend visiting from out of town. We met at the Hotels lobby visiting lounge. Was very nice.

Nicholas Wayham
3 years ago – Google

9

Stayed for a wedding event so the discount pricing was very affordable. Massive super comfy beds with full kitchen and sofa. Total price was $130 on a Saturday! Very clean of course. No coffee in the lobby though.

Jeff Cullup
3 years ago – Google

8

Great place. Good atmosphere. Free Breakfast is okay. Pool is nice. Room is great. 👍

Nathaniel Elkins
3 years ago – Google

10

The Hyatt House in Pleasanton I great!!! The rooms are very nice and spacious. The hotel staff are very friendly. The breakfast is, surprisingly, pretty good. Overall, I felt very comfortable here.

Anthony Yurich
3 years ago – Google

9

I've stayed at this hotel many times. This was the worst time I ever had at this hotel due to new mgmt, / customer service, but the hotel is so nice it's easy to get past the negative interaction with the manager

Chris Huestis
4 years ago – Google

7

Clean room with a small kitchen, nice grill area and pool for having a small get together. Perfect for families trying to save some money by not going out to eat.

Jahred Liddie
4 years ago – Google

6

The physical services here are great (rooms are spacious, enough appliances in the kitchens, nice breakfast), although I have not been impressed with the staff service. Staff don't seem aware of who's staying in what rooms/check-in and check-out times, which resulted in me having to wait several hours for a room that, in actuality, was available.

Liza Selwan
4 years ago – Google

9

We had a room block here for our wedding. All of the bride and groom party stayed there as well as our guests. The rooms were top notch, the provided breakfast was surprisingly good. I think the best part of this place was the bar and fire pit. It was a great little place to hang out and relax. They were extremely accommodating for all of our guests, making them feel welcome and ready to party.

Adam Sayre
4 years ago – Google

10

Nice hotel, we had a room on the east end of the complex. Very quiet and relaxing. Highly recommend the breakfast, an excellent spread.

Alex Quek
4 years ago – Google

10

Very courteous

Brooke Grant
4 years ago – Google

10

Great!

Simon Flak
4 years ago – Google

9

Spacious and clean rooms. Staff is extremely friendly and for the first time in a long time (while travelling) this place feels homely! I definitely recommend this to all people travelling.

Manju Mugthihalli
5 years ago – Google

9

I am a business traveller and visit Pleasanton every year and always stay in this hotel. This is the best place to live in Pleasanton. I tried different hotels, but Hyatt House is the best. Spacious and clean rooms and nice morning breakfast. I cannot think of staying anywhere in Pleasanton.

Y Yvette
6 years ago – Google

9

Let me tell you this hotel is the best. I am a business traveler so I travel frequently and have very high expectations. This hotel exceeded my expectations. Their online photos show the real deal. Well, actually the hotel looks better than the photos. I stayed 9 nights and the service is outstanding as well. Housekeeping is impeccable. Everything about this hotel far exceeded my expectations. The service, housekeeping and the free full breakfast each morning, even the ease accessing their wifi. And the grounds are absolutely beautiful. You cannot go wrong staying at this hotel. Thank you Pleasanton Hyatt House!