 4 836 reviews

Novotel Seoul Ambassador Gangnam

130 Bongeunsa ro Gangnam gu, 06124 SEOUL, South Korea Access

Novotel Seoul Ambassador Gangnam

Novotel Ambassador is an upscale hotel in the Gangnam district that provides luxurious stays. The hotel has 332 rooms in all, an executive floor for premier rooms and meetings with access to the lounge as well. There are four specialised restaurants including a Japanese restaurant - Shunmi and a buffet dining restaurant - The Square.

Accessibility

Novotel Seoul Ambassador Gangnam
130 Bongeunsa ro Gangnam gu, 06124 SEOUL, South Korea

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Internet services
  • Transportation
    Indoor parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Car rental
  • Concierge desk
  • Concierge floor
  • Concierge lounge
  • Express check-in
  • Express check-out
  • Tour/sightseeing desk
  • Work away
    Business center
  • Photocopy center
  • Secretarial service
  • General
    Adjoining rooms
  • Hotel service
    ATM/Cash machine
  • Currency exchange
  • Grocery shopping service available
  • Multilingual staff
  • Security
  • Outlets
    Florist
  • Gift/News stand
  • Travelling with others
    Children welcome
  • Children's play area
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Meeting rooms

Rooms

  • Communication
    High speed Internet
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathtub
  • Bidet
  • Hairdryer
  • Shower
  • Entertainment
    Cable television
  • Satellite television
  • TV
  • Green facilities
    Eco-friendly bath amenities
  • Eco-friendly cleaning products
  • General
    Air conditioning
  • Alarm clock
  • Non-smoking
  • Wake-up calls

Recreation

  • Pool
    Heated pool
  • Indoor pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Sauna
  • Solarium
  • Spa
  • Fitness
    Gym

Food and Drink

  • Services
    Executive floor
  • Green food
    Organic food option
  • Kitchen facilities
    Ice machine
  • Outlets type
    Lounges/Bars
  • Poolside snack bar
  • Restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
No cancellation charge applies up to 1 day prior to arrival. Beyond that time, the first night will be charged.

Travel with others

Children policy
Accommodation and buffet breakfast are free for two children under the age of 16 staying in their parents' or grandparents' room and having breakfast as a family.

Payment type

     

Languages spoken

  • English
  • French
  • Korean

Welcome capacity

  • Number of Meeting Rooms: 12
  • Number of Sleeping Rooms: 332
  • Largest Meeting Room Size: 5328 sq. ft.
  • Largest Meeting Room Capacity: 400

Parking

  • Indoor parking
  • Parking
  • Valet parking

Amenities

  • Meeting/board rooms
  • Overhead projector
  • Secretarial services
  • Fax machine
  • Computer rental
  • Copier
  • Audio visual equipment
  • Business center
  • Cellular phone rental
  • Meeting facilities

Environment

Property's Green Action

To protect the environment, we are reducing water use, energy consumption and recycling waste with the goal of limiting our carbon footprint. We integrate sustainable development into our operating procedures, contribute to preserve local communities and the natural ecosystems in which our hotel is located. With all sister hotels, we have already planted three million trees as part of a global reforestation project supported by the United Nations. The last but not the least, we engage our partners and suppliers in their sustainable development strategy and integrate them into the responsibility chain.


  •  Organic food option
  •  Eco-friendly cleaning products
  •  Eco-friendly bath amenities

Certifications

Planet 21 Bronze

AccorHotels created an action plan that offered 76 actions to promote sustainable development, tailored to the hotel context. It sets out 16 mandatory actions for achieving the “Bronze” level, which must be obtained before moving on to the higher levels. Those initiatives are structured into 4 pillars & 2 axes:

- PEOPLE: Raise employees’ awareness of eco-friendly practice
- CUSTOMERS: engage guests in a sustainable experience
- COMMUNITIES: work hand-in-hand with local Communities for a positive impact
- PARTNERS: co-innovate to open up new horizons

- BUILDING: Move towards carbon neutral buildings
- FOOD: Strive for zero food waste & healthy sustainable food

Then, to go even further, each hotel selects other actions from over 60 additional initiatives. This flexible system enables it to build its own program in line with AccorHotels’ commitments, but also reflecting the hotel’s local characteristics:
- Its prior level of progress on sustainable development
- Its priority areas for improvement
- The environment and local issues

A weighting mechanism establishes the action achievement level with a score that places the hotel around the higher levels. Each level marks the progress hotels are making in implementing the Planet 21 program.

Most helpful reviews 8 36 reviews

Bryan How Yong
2 years ago – Google

9

Right at the back lane. 3mins walk to Gangnam street where there are lots of great food and restaurant. Must visit area

Luis Mendoza
2 years ago – Google

10

Very good hotel, very well located with a premium service. Rooms are very comfortable, very clean and provided with many amenities.

Chris Kenyon
2 years ago – Google

10

Smartest Novotel you will ever stay at. Not a five star hotel but rock solid.

Kamal Raafat
2 years ago – Google

10

Very nice hotel spacious and clean room. Very helpful staff, however they need to add more international food.

Vaibhav Sihorkar
2 years ago – Google

7

Recently stayed at Novotel. Good ambience and hospitality. Nice rooms. More than that they helped with services of a nurse to check my BP as I was unwell and was gracious in letting me keep it in late hours to monitor. I was humbled by nursing staff and their support. Appreciate and wish to say thank you.

Cristina Hong
2 years ago – Google

8

A good hotel located on a hill. we stay here since they give good service to club members. Another good point is that the airport bus stops right in front of the hotel Lots of excellent restaurants, cafes and bars in the area. A good 5mins walk down to the subway station. They do need to improve more on their housekeeping department but other than than that, the hotel had good service. note: from the subway going back maybe an uphill walk 😁

Marc Poot
2 years ago – Google

9

My port of call in Gangnam for almost 20 years. Professional to a fault, executive to perfection (must try the executive floor) and delicious to a risk (feast on the breakfast buffet at the second floor). Novotel is located midway between the upscale COEX are and the popular shopping/dining streets around Kyobo Bookstore. Highly recommended.

Gs Best
2 years ago – Google

5

Not too bad. This place is difficult of communication. This slope is really tough.

philippe
2 years ago – Google

7

Renovated rooms, careful staff and location close to Gangnam district make this Novotel a good option when staying in the heart of Seoul City

Joseph W
2 years ago – Google

6

An average service. Std. Rooms are small. The size of bathroom was joke. Food, not so but very pricy.

Federico Iaccarino
2 years ago – Google

9

Nice Hotel, rooms are clean and breakfast and they serve international breakfast. The gym is well refurnished and clean. The hotel also offers gym clothes, so it saves the need of laundry service

Chien-Hung Coco Tseng
2 years ago – Google

9

Perfect location. Room is standard Novotel experience. The gym and sauna is very nice.

Stephan Roussounis
2 years ago – Google

4

Well located and good rooms, however then cost of "extras", food or drinks in the hotel is unneccesarily expensive. Why does a hotel need to charge 7000 KRW for a Twix? Or 20000 for a beer?

Patrick Meade
2 years ago – Google

7

Great hotel in Gangnam section of Seoul. Service is good, breakfast is delicious with a good mix of western and Asian choices. Room was clean, bed was super comfortable, but the toilet was a little cramped. Second time here and I plan on making it my hotel of choice when in Seoul.

Bos Kabouter
2 years ago – Google

9

Great hotel!Super service,very friendly ,helpful staff,good restaurant,well situated. J’adore ! Highly recommended.

Jerome Roux
2 years ago – Google

10

Very good quality of the room and service. I strongly recommend this hotel.

Gerhard Bjerrum-Andersen
2 years ago – Google

7

Really nice hotel, good atmosphere, comfortable and up to date rooms, fantastic gym and "spa" facilities, very friendly and helpful staff, central in Gangnam District. Lovely breakfast buffet. ((Only the WiFi could be a bit better)).

gilles hemery
2 years ago – Google

8

Very nice hotel. Rooms are modern and very well maintained. The night bar offers a wide variety of drinks in a really good environment. The priority lounge is comfortable but breakfast is very light. People are very nice and helpful.

Parmanand Patil
2 years ago – Google

7

Nice Hotel but food is very expensive compared to outside of hotel.

Edy Darwan Kanawa
2 years ago – Google

10

The room is clean and modern..nice hotel.. definitely will stay here again while visiting korea..

Dora An
3 years ago – Google

9

It was really amazing dinner on Christmas eve! All the staffs served the meal with great hospitality. Wanna visit here again!

Kerry Wong
3 years ago – Google

5

great service, good location, but hotel room and facility is very old..

John Cho
3 years ago – Google

8

Great place service is great but there are placed near by where you can get same outer better services more economically

Nathan Mark
3 years ago – Google

9

The rooms were clean and what we expected. The breakfast buffet was pretty good but a bit pricey.

Bororo Pardubsky
3 years ago – Google

10

Great place to stay in famous gangma soul part...all styles of breakfest...nice restaurant with biminbab...nice and stylish rooms...can only sugest

Nick Green
3 years ago – Google

9

A nice hotel with well equipped, clean and modern rooms. Roughly 1 hour from Incheon airport and 40 min from Seoul train station (by taxi).

Siddhartha Mukherjee
3 years ago – Google

7

Good Hotel. Staff have good attitude. They are co-operative. You can buy KAL Limosousine bus ticket at Hotel Reception, thats really helpful. Airport Bus also drops you at the Hotel gate itself. Surroundings are also very nice. They have plenty of items in Breakfast, but for vagetierian its little difficult.

Michel Schauenberg
3 years ago – Google

9

Had a great time. Very friendly staff. Walking distance to Gangnam.

HBM 2017
3 years ago – Google

10

It's nice location everything not far from you only walk and nice hotel good services good stuff

David M
3 years ago – Google

9

Great location, easy walk to Gangnam. Well-appointed rooms, and good dining option within the hotel.

Artur S
3 years ago – Google

9

Great hotel with great staff. Everyone is helpful. I like the sauna here.

Ruud Verschaeren
3 years ago – Google

10

Good breakfast, surprisingly good bread. Also great if you like the combination of winegums and chocolate

Patrick Foo
3 years ago – Google

8

Convenient and decent amenities

Stephen McCarthy
3 years ago – Google

9

Excellent service, comfortable bed, nice fitness center. Prices in the lobby lounge are on the high side, but otherwise I have no complaints. Would stay here again.

다은김
3 years ago – Google

10

Cozy room and nice breakfast with coffee. The best thing is roof top cafe "cloud" has a great night view of the city

Rob West
3 years ago – Google

6

Overall pretty happy with the room and the facilities but the trouble started when ordering two small cakes and coffee from the lobby lounge. Didn't bother to ask how much was the coffee as even in Korea I never expected to pay more than $7 for a hot latte maximum. When we got our bill it was 38000 won for two small cakes and two latte coffee(I got it discounted down to 36000). I was confused so asked to see the itemised bill which is when we saw that the coffee was 16000 each. I was in shock, a second attendant came to see if everything was alright, which is when we expressed our disgust at how much the coffee costs as it was actually terrible quality also. The coffee had been over extracted and the milk poorly frothed and not enough of it. Tasted like an Americano with a small amount of milk not like a latte. I feel like this is some kind of scam akin to you would expect in some sleazy place in Thailand where they never tell you the price of the coffee. Never in my life have I paid as high as 16000 won for a coffee. Absolutely disgusting Novatel!

Federico Iaccarino
3 years ago – Google

10

Nice Hotel, rooms are clean and breakfast and there is international breakfast. The gym is well refurnished and clean. The hotel also offers gym clothes, so it saves the need of laundry service

Ed Jeung
3 years ago – Google

9

Stayed at the Novotel Ambassador Gangnam for a few nights on business. Location was very convenient with sinnonhyeon subway station within a couple minutes walking. The room was comfortable with all the basic amenities you might expect. Housekeeping did a good job of cleaning up and restocking without bothering me at any point. Service is excellent from arrival to checkin through checkout. All the staff members were always ready to help with a smile. Hotel buffet (had dinner) is excellent and offers a discount to overnight guests.

Steve Barrow
3 years ago – Google

10

Very nice, would recommend to any British tourist. The place really has a distinctive sense of class and style, Gangnam style.

Miguel Castillo
3 years ago – Google

10

Great services and beautiful hotel. Staff were very nice and respectful

Gregory Lemercier
3 years ago – Google

8

Very nice hotel, with welcoming personnel. Huge variety of food for breakfast. Ideally located in Gangnam, downtown Seoul.

Jorg Jansen
3 years ago – Google

5

It's an okay hotel with the greatest asset being the location and after that the gym/swimmingpool. The executive floor rooms are really not that special and actually quite small compared to other similar hotels, especially for the money you paid for it. Also the executive lounge is not really that special. It's big enough but the service during the day is very minimal: coffee, tea, juices. Snacks between 17 and 19 consists of really only snacks and can't replace a complete meal. Service from the staff is excellent, they go above and beyond to give you a good stay. I had to ask 2 times to clean my room while being away the whole day and coming back and finding my room uncleaned.

Pier Bakker
3 years ago – Google

8

Friendly staff, nice breakfast, nice location, rooms up to and including 10th floor not yet renovated; only 11th floor and up.

Narasinga Rao
4 years ago – Google

7

Very good hospitality. Breakfast was awesome. Rooms are very clean. A microwave in room would have been good as we didn't find much vegetarian menu options and walking out in winter was tough during our stay.

Andrew Wong
4 years ago – Google

7

Nice hotel in the middle of Seoul. easily accessible with subway station nearby

fabio turchetti
4 years ago – Google

8

Good position, Good sauna and very Kind personnel

Andy Marshall
4 years ago – Google

8

Friendly professional staff, great location and good rooms.

Ece Aksoy
4 years ago – Google

6

The room was old fashioned but quite. The hotel price was exaggerated compared with the quality. The receptionists were not good, calculated wrongly, made several mistakes about the payment and they put me in trouble. The only good thing was breakfast.

Ikhoon Chon
4 years ago – Google

8

Clean, cozy, and spacy room. Great gym(training shirt and pants provided, all you need is shoes) and nice Sauna. Swimming pool is available but a bit small (i would recommend to use it early morning) The breakfast is excellent, especially Korean food is wonderful.

Hunter Reynolds
4 years ago – Google

9

Very nice hotel for its age, with amazing staff who do try very hard to please. There were some issues but generally that was because of other rude guests!

Riswandy Gouw
4 years ago – Google

10

Easy to shopping at gangnam area , very good hotel

Nick Z
5 years ago – Google

8

Great hotel in an amazing location. Rooms could use some renovation. Breakfast is very good and varied.

Timur BAIMAGAMBETOV
5 years ago – Google

7

Good but not outstanding that is OK

saad barrak
5 years ago – Google

10

great

Thomas Schamberger
6 years ago – Google

7

One of the best Hotels in Gangnam for this price

Chris Kenyon
6 years ago – Google

9

Smartest Novotel you will ever start at. Not a five star hotel but rock solid.

Alicia Lee
7 years ago – Google

9

Awesome hotel at the best location, service and people for sure!