 918 reviews

Residence Inn by Marriott New Orleans Metairie

Three Galleria Boulevard, Metairie, LA 70001, United States Access

Residence Inn by Marriott New Orleans Metairie

Only minutes from The Big Easy's best attractions, Residence Inn New Orleans Metairie is a relaxing haven for extended stays in Louisiana. Find a quiet respite in apartment-style hotel suites with fully equipped kitchens, separate living rooms, free grocery shopping service and complimentary Wi-Fi. Greet the day with a delectable free breakfast buffet before exploring premier local attractions, including Audubon Zoo and Park, Lakeside Shopping Center and Mercedes-Benz Superdome. Stop by The Residence Inn Mix™ on select evenings for complimentary refreshments and relax with the family at our outdoor patio with barbecue grills. After immersing yourself in the vibrant New Orleans cityscape, refresh in the sparkling waters of our hotel pool, energize in our fitness center and enjoy a game of basketball at our Sport Court®. Whether you're visiting Louisiana for a corporate trip or family getaway, Residence Inn New Orleans Metairie has everything you need, exactly where you need it.

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    24-hour reception
  • Car rental
  • Express check-out
  • Front desk
  • Managers reception
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Coin operated laundry
  • Dry cleaning
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Green facilities
    Low carbon footprint control

Rooms

  • Communication
    Local calls
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Down/feather pillows
  • Foam pillows
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Closets in room
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Meal included - breakfast
  • Microwave
  • Oven
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • ESPN available
  • HBO available
  • Pay per view movies on TV
  • Premium movie channels
  • TV
  • Business
    Chair provided with desk
  • Desk with electrical outlet
  • Direct dial phone number
  • Large desk
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Alarm clock
  • Fireplace
  • Iron
  • Non-smoking
  • Tables and chairs

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Health club
  • Spa
  • Whirlpool
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Sports court onsite
  • Tennis court

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Hot breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE in-room coffee/tea
  • Services
    Dinner delivery service from local restaurant
  • Kitchen facilities
    BBQ/Picnic area

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • FREE breakfast
  • Buffet breakfast
  • Hot breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Pets are allowed upon request. Charges may be applicable.

Payment type

      

Language spoken

  • English

Concierge tips

The experiential evening gatherings encourages guests to interact and connect with the destination offered three nights per week. Themed nights include: It's On (Mondays) : Meet other guests for some "must-see TV" or hang by the fire pit with a variety of light-fare appetizers. | Off the Grill (Tuesdays) : Join in for conversation and great eats, hot off the grill. | Food Truck (Alternating Wednesdays) : Get to know the local area's most popular food trucks. Truck food available for purchase by guests. | Local Flavors (Alternating Wednesdays) : Sample specialties from famous local hot spots. | Just Desserts (Alternating Wednesdays) : Reward yourself with something sweet and savory. | Out & About (Anytime) : Stop by the front desk to get the lowdown on the best local spots and what's abuzz in town.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 120
  • Largest Meeting Room Size: 672 sq. ft.
  • Largest Meeting Room Capacity: 60

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Copier
  • Fax machine
  • Fee charged for first page of outgoing fax
  • Business center
  • Voicemail
  • Overnight delivery/pickup
  • FREE incoming fax
  • On-site business center
  • Telephone

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control

Most helpful reviews 9 18 reviews

Danny
1 year ago – Google

8

Check in was nice and easy. The staff was friendly and even asked what floor I wanted. When making the reservation we asked for a crib. A crib was not in the room when we got here. We told the front desk and they bought over a pack and play. We noticed the next morning the glass pot for the coffee was broken it was replaced but the coffee machine was very nasty. Again front desk took care of the issue quickly. The room is very nice. More like a one bedroom apartment. Two tvs nice little kitchen and bathroom. I would definitely stay here again.

Jean Hong
2 years ago – Google

8

Location is not bad if you're considering downtown New Orleans. It takes about 10 minutes by driving. Hotel amenities are good. They pretty much offer a little bit of everything-pool, spa, gym, laundry-just not great condition. Hotel room is clean and nice. I stayed at 2 bedroom suite and they didn't have shampoo and conditioner, so I had to get those myself. There was no dish soap but detergent for dishwasher was. They give you things you ask anyways. Just not convinient. Food here is okay but they were lack of something. Complimentary breakfast and snack bar in the evening - Not enough amount of food and plates (you have to ask and wait for them to refill), and No hash brown, bacon and muffins for breakfast(there're other good stuff but it feels like you don't have enough without something you expect). Staff looks hard working, but not too friendly.

William Eberhardt
2 years ago – Google

7

Really enjoyed the two room suite. Breakfast better than expected. Our beds very comfortable. Liked the cubby corner seating areas in lobby with TVs. Pool too crowded to be inviting. Hotel cost reasonable. If you stay here or at next door Courtyard, go eat at Chef Ron's Gumbo shop on Causeway just 2-3 blocks away from Residence Inn.

Justin Lazenby
2 years ago – Google

9

The staff was very nice, frequently asking if I wanted anything. The amenities (pool, BBQ area, etc.) were many and available. The room was freshly refurnished with a kitchenette and necessary kitchen-ware, quiet, well air-conditioned, and comfortable. When my bag didn't show up at the airport, they gave me a few complementary items to compensate. The breakfasts and evening cocktails were plentiful and cooked well. I heartily recommend staying here.

Wes Sullivan
2 years ago – Google

10

Excellent breakfast! Great service from the front desk! Great pool! The sink was clogged but not that big of a deal!

Rayne Knudson
2 years ago – Google

10

Breakfast was great. Staff in the breakfast area was super friendly. The biscuits and gravy were good, along with the coffee cake. Rooms were big and the beds and pillows we're super comfy.

Marie Neff
2 years ago – Google

10

Housekeeping and kitchen staff were amazing, courteous and so helpful. The grounds are keeping well lit and clean. Rooms were spacious and stocked with kitchen utensils and coffee. Quiet and couldn't hear other guests. Hot tub jets issue by the pool weren't working but the groundsmen kept the pool clean and tested the levels frequently. Watch the birdies if you eat outside. They like to steal your food. The staff puts on a terrific breakfast and dinner. The laundry facility has quality washers and dryers. At the time of my visit it was 1.50 in quarters to wash and 1.50 in quarters to dry. My clothes were clean and dry with one dry cycle.

Jason Wolf
2 years ago – Google

5

Nice looking place. Very comfortable room. Some employees were nice and helpful while others were not so much. Didnt care for the ground maintenance starting at 8am or the trash being throw in the dumpster multiple times well before 7am and not in a quiet manner.

Wendy Schroeder
2 years ago – Google

10

We came to New Orleans for an organ transplant at Ochsner. Kaiser booked us at The Residence Inn in Metairie. We couldn't have asked for a more accommodating staff. Every morning we we're greeted by Trudy at the breakfast area with a friendly hello. She was the epitomy of a gracious hostess. She made sure we knew that we had but to ask for anything and they would do what they could. Fresh out of the hospital, she suggested I call ahead for my husbands breakfast and they would prepare it "to go" and I could come and take it back to him in our room away from the public space. Every staff member bent over backwards and was unfailingly friendly, going above and beyond. The facilities we're clean and in beautiful condition. I would definitely come back and stay here for future vacations!

Lizzie Smith
2 years ago – Google

9

Clean room, very friendly staff, and nice room layout! Breakfast was okay I had scrambled eggs and oatmeal every morning, no complaints. The hotel was also a short distance from the city without having to deal with the hustle and bustle. The park nearby, Lafrieniere Park is a must go to for a walk, enjoy the bird sanctuary, or relax on a bench.

Juanita Moses
2 years ago – Google

9

Property was very clean, grounds well maintained. The breakfast buffet offered a good selection of foods. Staff was courteous, competent and helpful. I'd definitely book another stay at this property.

Vickie Brewer
2 years ago – Google

10

We are traveling with our Dad and his dog. Residence allows pets. We had a 2 bedroom suite which worked perfectly. The room had an awesome walk in shower. The beds were super comfy. The breakfast buffet was above average and the evening snacks were very good. I generally can't drink the wine that is given, but this time it was good.

George Huang
2 years ago – Google

9

Nice clean rooms, good service, has a lot of socials with free snacks/meals.

Dane Spicer
2 years ago – Google

8

Was an enjoyable stay, only issue that came up is our key card didn't work. They had to replace our key twice. They resolved this quickly though.

Natasha Solomon
2 years ago – Google

7

Nice, clean, and spacious hotel room and hotel. Friendly staff. We stayed in the studio suite, nice size and accomodating to our needs. Bed was pretty comfortable. Would stay here again next time we visit New Orleans. Free parking is a plus! Close to major attractions and shopping centers. Just wish we were informed beforehand of the additional charge for incidentals when we checked-in.

Nancy Bobo
2 years ago – Google

10

Everything was on point the room, clean and spacious. We had nice lounging and seating area. The small kitchen was well equipped. We had enough portals for phones tablets and one whole full size desk and a smaller one. Full size refrigerator, nice. The place was like a large size efficiency apartment.

Chris Glover
2 years ago – Google

9

Great hotel. Great service. Staff was very nice and accommodating. We were here during Hurricane Nate. The hotel served us dinner due the 7pm curfew. We had to reserve a second night as our cruise was delayed one day. Late check out and early check in we're not a problem.

Stephen Karras
2 years ago – Google

10

Nice clean hotel. Nice rooms. Close to THE BEST Gumbo and Bread Pudding in New Orleans at Chef Ron's Gumbo Stop.

Stone Casa
2 years ago – Google

10

Clean, quiet, comfortable 2 bedroom/2 bath suite. Spacios kitchen dining and living area. Good location close to many restaurants as well as the mall.

T. Y. Williams
3 years ago – Google

10

One bedroom suit was more than spacious enough for two adults and two kids. The property has a pool and basketball court. Breakfast offered a good variety of items and was different each of the three mornings we were there.

Olivia brazil
3 years ago – Google

10

Martha at the front desk provided excellent customer service. Room was very clean and spacious. Halls clean. Full size fridge was a plus. Sent down for extra blanket and they were at the door within 5 minutes. I will be staying here again.