 3 823 reviews

Sheraton Offenbach Hotel

Am Buesing Palais, Berliner Strasse 111, 63065 Frankfurt/Offenbach, Germany Access

Sheraton Offenbach Hotel

Ideally located in the city of Offenbach and in close proximity to the metropolis of Frankfurt and its airport, the Sheraton Offenbach Hotel guarantees an unforgettable experience. Benefit from our well-appointed guest rooms, excellent dining facilities and a variety of local attractions close to the hotel. Our guests enjoy a calming view of the green surroundings from the summer terrace or make use of the adjacent park for a walk or their daily fitness routine. Other amenities include a 24-hour fitness centre and the Sheraton Club Lounge. Indulge in regional and international dishes at the PURE restaurant or enjoy a perfectly mixed cocktail at our OneEleven Bar. For on-site meetings and events, our hotel offers flexible meeting rooms and event facilities. The bright Jacques Offenbach Ballroom in the adjacent B?sing Palais is particularly popular as a wedding venue. Whether you are travelling for business or leisure we invite you to make the most of your stay.

Leave time to explore the sights!

Rooms

Accessibility

Sheraton Offenbach Hotel
Am Buesing Palais, Berliner Strasse 111, 63065 Frankfurt/Offenbach, Germany

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Front desk
    24-hour reception
  • Front desk
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Boarding pass print-out available
  • FREE newspaper in lobby
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Valet cleaning
  • Wakeup service
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Wedding services

Rooms

  • Communication
    FREE Internet access
  • High speed Internet
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Rollaway bed
  • Bathroom
    Hairdryer
  • Food & Beverage
    Minibar
  • Entertainment
    Satellite television
  • TV
  • Business
    Desk
  • Direct dial phone number
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Iron
  • Non-smoking
  • Safe
  • Smoke detectors
  • Wake-up calls

Recreation

  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Sports court onsite

Food and Drink

  • Meal plan
    Hot breakfast
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Outlets type
    Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • Hot breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.

Pets are allowed upon request
Pets Allowed

Payment type

     

Languages spoken

  • English
  • German

Welcome capacity

  • Number of Meeting Rooms: 3
  • Number of Sleeping Rooms: 221
  • Largest Meeting Room Size: 1184 sq. ft.
  • Largest Meeting Room Capacity: 60

Parking

  • Accessible parking
  • On-Site parking
  • Parking

Amenities

  • Full business center
  • Printer
  • Fax machine
  • Ethernet connectivity
  • Business center
  • Computer
  • Network/internet printing available
  • FREE incoming fax
  • On-site business center
  • Meeting facilities

Environment

Property's Green Action

We aim to reduce energy usage per hotel room. We implement water reduction methods that do not affect the guest experience. We support Fair Trade practices. We also increase procurement of food and beverage grown and produced locally and minimize the procurement of overharvested or endangered species of both plants and animals.


  •  Preservation of the cultural heritage
  •  Energy/water saving measures, waste avoidance and resource efficiency

Most helpful reviews - Google and TiCATi reviews 8 23 reviews

Nawie Kim
4 years ago – Google

8

Location is super convenient, close to central area. Maybe it is because of Covid-19, no kettle or tea/coffee, slippers in the hotel room. But two bottles of water are provided.

Patek
4 years ago – Google

7

Great place to stay but mediocre Wi-Fi connection is not worth the price!

Robert Molini
4 years ago – Google

9

Likely the best place in Offenbach, I'll stay more often. Nice stylish rooms, WiFi 2Mb/sec, cool lounge with free beverage, snacks and warm finger food, large spa area; unfortunately no hot tub. Continental breakfast with variety but after 3 hrs potatoes and spring rools were dried out.

Ebubekir Kaynar
5 years ago – Google

9

Sheraton Hotels are not just the best Hotels , they have also the Best employees in the World.

Ms. Özlem Duran organized the Birthday Party of our Daughter and the party was a great success.
I will thank Ms. Duran, Mr.Yegin, Paul and Mike and the whole Sheraton Team.

Terry Hemstad
5 years ago – Google

8

First time back in over a year the exterior hotel and lobby area still appeared pleasant and the staff greeted us professionally and courteously. As a platinum member not sure if I received an upgraded room but the lodging accoutrements were nicely modernized with an updated feel. The hotel is situated in an area of town accessible to many restaurants, events and shopping most within walking distance. The full breakfast buffet was a nice plus. Will be back.

Tom Goh
6 years ago – Google

9

Good and friendly approach by Front desk Michael!
Always have a smile on and is willingly to assist.

On my departure - 22nd August 2018 , about to board the cab, a kind front desk gentleman chase out to hand me my-forgotten clothing left behind in my room. Apology for not catching on your name. Thank you and appreciate!!

Melvin Armstrong
6 years ago – Google

8

We stay here a lot for work. Very clean in a nice area. I walked 4 miles every morning in the surrounding area and was clean and safe. Close to the train and walking distance to shopping. Super friendly staff. Bar tenders and wait staff are amazing. Outside sitting area is great. Food is great. Definitely recommend

Robert Krig
6 years ago – Google

6

Etwas teuer. Frühstück und Parken kosten extra. Die Betten waren zumindest in unserem Fall viel zu weich. Die Klimaanlage im Raum ziemlich laut. Billigstes Klopapier (scheint ein Trend zu sein bei Hotels der gehobenen Preisklasse. )

Ralf Oertzen
6 years ago – Google

10

Modern hotel with a very friendly welcome at reception, a great bar and restaurant service. Fabulous breakfast. Nice, spacious rooms. Events take place in the beautiful Büsingpalais linked to the hotel by a bridge.

Joe Woodcock
6 years ago – Google

6

Lots of noise in the corridor. Sounds like staff are setting up crockery. Also room was ground level meaning nouse from streets also unfortunate. Room is basic and looks a little tired. Staff at check in were lovely and the entrance hall was impressive.

David Nabena
6 years ago – Google

5

Spent a night here with my Mrs and 20 months old son in early June. We were lucky there was a festival going on just around the corner. Lovely people and quite a nice town. Didn't get as much from the hotel, breakfast was scanty and service wasn't great. If you happen to visit the hotel with family, I would suggest eating out.

Ali AlMusawi
6 years ago – Google

7

Nice and clean hotel overall, except the linen has a smudge upon check in. It has parking (fee) but no valet parking. The breakfast buffet is very good, but no room service after 11 pm! The staff are very helpful and fluent in english.

Belinda Schubert
6 years ago – Google

7

Exceptional breakfast, complete with mimosas and chef-personalized eggs. Pleasant rooms. Leaky showers. Great service - personnel went above and beyond to accommodate requests with a smile.

Sherri Del Soldato
6 years ago – Google

9

Perfect location for the metro to head into Frankfurt. The staff is pleasant. The rooms are quiet and comfortable. The park next door is nice to wind down after a busy day.

Audrey P
6 years ago – Google

9

Would definitely go back to this hotel. The staff were simply amazing and everyone spoke good English. It has a great bar and breakfast buffet.

Alexej K
6 years ago – Google

8

Great rooms, nice drinks but a little expensive

Timothy French
6 years ago – Google

6

Nothing special but staff super efficient

Ps4 Gaming
6 years ago – Google

7

Allinall well balanced. Staff was a bit arogant but everything else was perfect

W4tChing Ey3s
6 years ago – Google

8

Sheraton Hotel in Offenbach is located nex to beautiful park with small historic monuments which enhances the view and adds a nice touch to the experience. Service was very good ,full of kind workers which could speak English .the rooms was clean and had very good view of the park. All necessary need were provided and most importantly , bathroom was incredibly clean and well equipped.

sven thiemann
6 years ago – Google

10

Good option in case you are looking for a decent please without a 500€ budget close to Frankfurt

Laura Fjelstul
6 years ago – Google

4

Really really hot. The hotel is clean and the staff are friendly. But man is this hotel hot. Both my room and the gym are like saunas. It’s winter and I’ve left my window open but even that doesn’t seem to cool the room down. If only the thermostat actually cooled the room to an acceptable temperature I might be more comfortable. Probably won’t stay here again.

And one point on the fitness room.... their website says it has world class fitness equipment. Not quite an accurate description. There is one (just one) of everything. They are very old and could use some attention. The bike I rode had loose handle bars which wiggles back and forth with each revolution of the peddle

Emma Diaz
7 years ago – Google

5

The rug of the hotel, with poor maintenance. No WiFi in my room from day one, the service in reception could be better. Nice building though...

Steven Giblin
7 years ago – Google

8

Clean hotel. Decent location. The rooms were extremely warm and could not cool using the thermostat on the wall. My Co-workers staying there also complained of the same issue, leading me to believe it wasn't an isolated issue.

Mel Petty
7 years ago – Google

7

Great hotel the room was great. Was not particularly impressed with the breakfast could have more cooked variety. But overall a great stay.

Liran Ziv
7 years ago – Google

8

Nice hotel with calm vibe. Two minutes walk from SBahn station(MarktPlatz). The room was very clean and cozy. Friendly and kind staff.

Steven Harrell
7 years ago – Google

7

Nice and pleasant hotel, located right next to the train station to get into Frankfurt main. Staff was helpful on several occasions and the breakfast buffet was fantastic. Only complaint is that the AC in the rooms generats a lot of humidity which creates a very clamy feeling on all clothes and items.

Luca Viscuso
7 years ago – Google

7

Good prices, good choise posibility, everything ok

Rhonda Sherman
7 years ago – Google

7

Rooms and bathroom are quite decent. Service is great. Continental breakfast is more than substantial. Area surrounding the hotel is not very nice, but subway stop is conveniently located right next to the hotel.

Mary Clarke
7 years ago – Google

7

Very nice hotel. Staff very friendly and helpful. Out of the city but extremely close to an underground station (6 stops to the city) and cheap eating places. Our room had a safe and fridge but no tea/coffee making facilities which was the only negative for us!

Allison Dehnert
7 years ago – Google

7

Clean. Great breakfast. Friendly staff. Wifi

Brahma Raina
7 years ago – Google

8

Relatively close to the airport, this hotel is away from all the hustle and bustle of Frankfurt yet is close to a train station and a square where there are plenty of eating joints.

The rooms are clean and spacious. There is no sound of traffic. Unfortunately, some guests are not mindful of others and shout in the corridors that does create disturbing to guests trying to sleep.

I would have preferred better cooling but I suppose it's not everyday that Frankfurt is hot.

All in all, a good hotel. It takes approximately € 40.00 to the airport but taking a bus would be cheaper.

Mohammed Allaf
7 years ago – Google

8

Great hotel! Not too far from Frankfurt, and free WiFi is always a plus.

Jacob Larson
7 years ago – Google

9

The Sheraton in Offenbach is a great looking hotel nicely located next to the square for eating and shopping. The staff is friendly and the rooms newly renovated.

Ashlie Chan
7 years ago – Google

8

Clean Sheraton with nice bathroom. Basic amenities and space that you need.

lukas poppendieck
7 years ago – Google

9

Good rooms and good breakfast

Mathias Rosen
7 years ago – Google

5

The room, the bathroom and the bed was all great, but the staff when I checked must have had a bad day or something. Way below the standard I expect at a Sheraton.

Wayne crawford
7 years ago – Google

9

Outstanding, staff went over and above for us and the facilities were excellent. Really close to a tuber but the surroundings were good to spend time in too.

John Metzgar
7 years ago – Google

8

Rooms were OK, small like most European hotels, but comfortable and clean. Bar and restaurant were great and had good selections. In summer, they have a nice little bar set up outside on the patio overlooking the park behind the hotel.

Chris Rapier
7 years ago – Google

6

Very tired, needs a refresh - good location and quality food in the restaurant

Stefan Schneizilla
7 years ago – Google

8

Went there for the Sunday brunch which was really tasty. I was kinda disappointed because it was more expensive and supposedly a Christmas special. But wasn't that special. 43 Euro felt a bit overpriced compared to their regular 36 euro brunch. But overall I liked it and will probably come back 2017!

Jens Fallesen
8 years ago – Google

6

Nice enough hotel but breakfast a bit disappointing, problems with parking, no clearing of room service tray during the night. Room from improvement.

D C
8 years ago – Google

8

Great place to stay if you don't mind the ride downtown. Especially for the time during the trade fairs, this is a good option.

Jen Mallinowski
8 years ago – Google

9

Great service,friendly staff and great atmosphere

Simone W.
8 years ago – Google

10

Nice and comfortable hotel, clean rooms and friendly staff!

Sam Sarkisian
8 years ago – Google

7

Breakfast was wonderful

Jonas Okoniewski
8 years ago – Google

10

Everything is perfect.

Chris Webb
8 years ago – Google

8

Great staff, awesome rooms!

Vincent Dehullu
9 years ago – Google

4

An outdated hotel for perceived Sheraton quality standards. Glory from the past would be the best description, which is visible in all aspects: carpet, room, bathroom, expensive internet, meeting rooms ... The entrance is a nice window architecture, but they forget to invest in cleaning of them: when the sun is shining a white foam is reflecting on the window and the dead flies are on the aluminium construction just above the restaurant. When checking out one day earlier in the early morning, the cancellation fee was higher than my room rate.

Jason Greff
10 years ago – Google

7

Good location, very nice rooms and great service. Expensive Internet access.

dianahip1
10 years ago – Google

9

Family friendly hotel. Near to the train station, museums and parks. Nice and calm place.
Germany does not provide WIFI everywhere as in USA. At the Sheraton Hotel, you have to pay $8 Euros for internet service at the room. However, the hotel provides free WIFI at the lobby.

Dmitry Kusakin
11 years ago – Google

10

Good hotel with wellcoming staff. I can recommed for business traveling. Close to train station.