 916 reviews

SpringHill Suites by Marriott Nashville Vanderbilt-West End

1800 West End Avenue, Nashville, TN 37203, United States Access

SpringHill Suites by Marriott Nashville Vanderbilt-West End

Meet each and every one of your travel needs at SpringHill Suites Nashville Vanderbilt/West End. Located near I-40 and I-65, our midtown location makes it easy for you to visit the nearby campus of Belmont University, tour the world-famous recording studios of Music Row or enjoy a night out on Broadway. Additionally, our free shuttle can take you anywhere within a 2-mile radius of our hotel. End the day in our spacious suites, boasting separate living areas, complimentary Wi-Fi and kitchenettes to help you maintain a productive pace while in the city. After a great night's sleep, wake up to a delicious meal from our free breakfast buffet, serving a lineup of hearty and healthy options. Stay in shape during your trip by making full use of our indoor pool and fitness center, offering a variety of well-managed equipment. Whatever the reason for your stay in the Music City, allow SpringHill Suites Nashville Vanderbilt/West End to offer the friendly service and thoughtful amenities you deserve.

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Limousine service
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    Car rental
  • Work away
    Business center
  • Business services
  • General
    Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Dry cleaning
  • FREE newspaper in lobby
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Green facilities
    Low carbon footprint control

Rooms

  • Communication
    FREE local calls
  • FREE toll free calls
  • Local calls
  • Voice mail
  • Bedding
    Cribs
  • Down/feather pillows
  • Foam pillows
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Kitchenette
  • Meal included - breakfast
  • Microwave
  • Mini-refrigerator
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • ESPN available
  • Pay per view movies on TV
  • Premium movie channels
  • TV
  • Business
    Chair provided with desk
  • Large desk
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Alarm clock
  • Iron
  • Non-smoking

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Health club
  • Spa
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Tennis court

Food and Drink

  • Meal plan
    Buffet breakfast
  • Carryout breakfast
  • Continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE continental breakfast
  • FREE full american breakfast
  • Hot breakfast
  • Special attention
    FREE coffee in lobby
  • FREE in-room coffee/tea
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge with light fare
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE breakfast
  • FREE continental breakfast
  • FREE full american breakfast
  • Buffet breakfast
  • Hot breakfast
  • Continental breakfast
  • Carryout breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Payment type

      

Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 100
  • Largest Meeting Room Size: 561 sq. ft.
  • Largest Meeting Room Capacity: 45

Parking

  • Accessible parking
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Copier
  • Fax machine
  • Printer
  • Business center
  • Telephone
  • FREE toll free calls
  • Overnight delivery/pickup
  • Computer
  • On-site business center
  • Meeting facilities
  • Voicemail

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control

Most helpful reviews 9 16 reviews

Nicole Denny
2 years ago – Google

6

The stay was ok. Shuttle service needs help. Valet was excellent. Tv didn't work upon arrival but was fixed by maintenance fast. Most staff was polite. Breakfast was good

Bryce Doty
2 years ago – Google

5

I stayed at this hotel on a one night trip to Nashville. The hotel was very close to the couple things we came to see. This was the first hotel that I've been to that I had to pay to park, the charge was quite a bit for the one night. The hotel was nice and clean and the beds were soft and the pool was large but there were some things that just weren't as nice. The pillows were terrible, they would flatten out where you played your head and puff up around your head providing only discomfort. Additionally the bathroom presented certain difficulties; it was split into two half baths each with a sink and a separate utility, either toilet or bath. This made going to use the bathroom extra noisy in the morning when you had to use both. The both had sliding doors which we hard to close completely and even then left gaps for people to potentially look in. The breakfast was extensive but I didn't find many things to be very good. All in all it was a very fancy looking hotel but it was kind of a letdown.

Arin Canbolat
2 years ago – Google

10

Very clean and new hotel. Breakfast is included but there is valet only parking. If you are just staying in Nashville I would recommend using Uber or Lyft as you'll save a lot of money on parking and gas. The hotel is also very quiet for sleeping as you're not in downtown.

Colleen Forney
2 years ago – Google

10

Ralph the Operations Manager was such a great help and very friendly. Excellent representative of your company. We felt very welcomed and enjoyed our short stay. The shuttle service offered, was a great plus in allowing us to sight see in the area much easier! Thanks Again !!

Brandy Hamrick
2 years ago – Google

10

Everything was perfect. Front desk staff was friendly and knowledgeable. The valet/shuttle driver (Kirk? tall, slender young man) was incredibly friendly and we had a lovely time every time we got the chance to interact with him. We took a shuttle downtown to the Ryman on Sunday night and there were some folks on our shuttle that wanted to go somewhere far outside the range. He told them he couldn't take them all the way there but he'd get them as close he could. I was getting nervous because I thought we were going to be late for our show, but it turns out, your staff member knew exactly where he was going and exactly how long it would take to make the best of a bad situation for other guests and still get us where we needed to be on time. My partner has also has several dietary restrictions and your complimentary breakfast was more than satisfactory. The room was clean and quiet. More than a great stay.

Beto Gallo
2 years ago – Google

10

Good front desk service. Rooms are large and comfortable. Beds comfortable. Not a luxury hotel but good for the price. 5 bucks uber to bars at Broadway

Kyle O'Connell
2 years ago – Google

10

The rooms are spacious and beds very comfortable. The staff is very friendly and always willing to help. It's located near many local hotspots within walking distance.

Nick Kahler
2 years ago – Google

10

Perfect place to stay! Incredibly friendly staff and clean, well kept rooms. The location makes it cheaper and quieter than downtown but still close to everything. Take a run down music row and through the Vanderbilt campus. Definitely hit Hattie Bs Hot Chicken but order ahead for pick up to avoid the line.

Max Orejola
2 years ago – Google

7

Good location. Wonderful staff. Nice amenities. Only issue is that bathroom doors are barn doors.

Kyle Butler
2 years ago – Google

9

I recently stayed 2 nights at the Springhill suites near Vanderbilt. The location can't be beat. Great restaurant and bars are in the area.

Scott Roesberry
2 years ago – Google

9

Great hotel. Very nice and clean rooms. Fast WiFi. Friendly staff.

Adaobi Okocha
2 years ago – Google

10

The rooms were very modern and clean. Loved the layout and amenities provided. The staff was extremely friendly and accommodating!

Austin Morrison
2 years ago – Google

10

Very nice and clean hotel. Bar is great at night.

Quinn Bent
2 years ago – Google

6

Pro's: Cleanliness "A" , Customers Service "A" Con's : Had a Small billing issue, still waiting for resolution( 3weeks) took away from experience.

vivek chetty
2 years ago – Google

9

Great stay. Good service. The rooms looked like they were recently renovated.

Lorenzo Fabris
2 years ago – Google

9

This hotel is located only ten minutes by foot from Vanderbilt University in the middle of many good restaurants and within walking distance from downtown. The rooms are spacious, clean and well maintained. There is free breakfast in the morning. Great staff will take good care of you. Note the parking is $25 per day, but worth leaving the car there and walk around Nashville.

Bala Srinivasan
3 years ago – Google

8

Nice suites right by Vanderbilt. Good prices for similar hotels in the area. Close to restaurants and nightlife. The rooms spacious and well maintained. Good service and staff.

Robert Varela
3 years ago – Google

7

This hotel has nice nice spacious rooms. THe rooms were clean and housekeeping provided good service. The beds were comfortable. The bathrooms were cramped but nice. Their free breakfast bar was nice to have and was always kept clean and not messy. The food was nice and hot and they never let the warm plates or cold plates get empty they were always supplying more. The staff was very nice and helped us much. Unfortunately, we had to leave the next day because they could not accommodate us since they were completely booked.

Aaron Tucker
3 years ago – Google

6

Easily the worst/laziest customer service I've encountered as a rewards member. I called back regarding a pair of shoes I left behind, and they said they'd let housekeeping know. With each follow-up (hours apart) they say only housekeeping can look and haven't heard back from them. Would only take 5 minutes to check for a pair of shoes. If you speak to Courtney at the front desk, be sure to expect minimal effort. 3 stars only because a helpful girl in the events department got back to me eventually.

James Thompson
3 years ago – Google

10

Feels newer in a great walking location separate toilet room from shower friendly staff

Cheyenne Arrowsling
3 years ago – Google

10

Great location, nice spacious rooms. They have a shuttle bus that will take you downtown. They also have HBO for all your Game of Thrones viewing pleasure! It's a great hotel, I would stay here again.

Rick S
3 years ago – Google

9

Nice rooms, good free breakfast, courtesy transportation and friendliness of staff.

Jeannie Kinney
3 years ago – Google

9

Great place to stay! The shuttle drivers were amazing. They always had great suggestions on where to eat and where to hear the best music. The breakfast bar was fabulous! We couldn't believe all food choices it came with. Friendly staff.

Nolan Buchanan
3 years ago – Google

9

Rooms were nice, service very good, price reasonable. But the shuttle service to downtown will save you a ton of time and money, not to mention shoe leather. Would stay again just for the shuttle.

Wilson Weber
3 years ago – Google

8

Location was good. Walkable to midtown bars and short Uber to Broadway. Room was nice and clean, parking was easy and on site (25$). Breakfast was mediocre, as expected.

Ani McDowell
3 years ago – Google

7

Good location walkable to bars and restaurants. The room was clean and staff were very hospitable.

Jim Morgan
3 years ago – Google

10

Staying here three days now. Nice rooms and friendly staff with hot breakfast

Ninoshka R. Towler
3 years ago – Google

8

Great hotel. Room was nice and the bed was super comfortable. Will definitely stay here again.

Rachel Carmichael
3 years ago – Google

9

Great, welcoming, and knowledgeable staff. The room had a great view of downtown Nashville, and the beds were a dream. Complimentary and high quality wifi and breakfast included.

Kyle Walenta
3 years ago – Google

9

Rooms were lovely, service was expedient, toilet is separate from the shower which is great. Beds were some of the comfiest in which I have ever slept in a hotel

Chanda Mcfarland
3 years ago – Google

5

We stayed there Monday through Friday. We just checked out this morning and I was not impressed. We paid over $200 a night and had to deal with a room that had water in the floor the whole time. It was starting to smell mildewed by Wednesday. We told them when we first got there and took off our shoes and found ourselves standing on a cold wet carpet. They sent maintenance out and they just dried the carpet. By the next morning, it was soaken wet again. That next morning I caught maintenance going into the room next to us with lots of tools and driers. I asked him if the you could try and fix out room too. He basically told me there was nothing they could do as the rooms had been leaking from all the rain. Worst and nastiest experience ever from a hotel. I paid the same as other customers that got stand on dry floors and carpet. Lesson learned. I will go back with Hilton. They are the same price point, but so much nicer. I would have never had this problem with them. They would have moved us immediately. We had time keep shoes by our bed and keep them on any time we were going to be walking around in the room. Totally unacceptable!! You guys need to fix your roof problems if it is truly leaking from rain. I do have my doubts though as the water was coming out of the bath area.

Roberta Graziussi
3 years ago – Google

8

Great hotel...However the cleaning people should not come in with their cleaning supplies and carts in the same elevator with guests on board....

Sheri Stohler
3 years ago – Google

10

The hotel room was perfect. I liked the toilet and small sink, separate from shower and main sink area. Very clean. Service was ok, nothing outstanding. Would definitely stay again.

Doug Watkins
3 years ago – Google

8

Nice hotel. Pendant lights in toilet room are made for people 5'9" and shorter. Street signage is not visible until you are at the hotel and the map marker in all the GPS systems has the entrance around the corner.

Bala Srinivasan
3 years ago – Google

8

Basic but nice hotel by Vanderbilt. Better rates than most hotels in the area.

Megan Flood
3 years ago – Google

9

We had a great time. The rooms were nice and clean, beds were comfortable, and breakfast in the morning was delicious!

Greg Nolf
3 years ago – Google

7

Excellent staff, comfortable room, good location.

Mike Sochalski
3 years ago – Google

10

This hotel was great and reasonably priced. The entire staff was very nice. Will be staying here next time in Nashville

Brett Dabdoub
3 years ago – Google

7

The hotel bar is very good. The hotel is also in a great location close to everything in town and they also have shuttle that will take you anywhere within about a mile

Austin Scircle
3 years ago – Google

8

Location and room were all great. However the key card for parking didn't work right initially. However in the end it all worked out when I talked to the front desk about it.

Hashem Dbouk
3 years ago – Google

9

Great rooms and service, good location within a short walk or car ride to downtown and the gulch

Brian Wheaton
3 years ago – Google

8

Staff was pleasant from the beginning to the end of the stay. Was also helpful to be told they offer a shuttle that will take you anywhere within a 2 mile radius.

Christopher Smith
3 years ago – Google

10

Just visiting a friend staying here while in town. Rooms are modern and clean.

Mike Zawacki
3 years ago – Google

7

Overall a good hotel, by Vanderbilt University and close to downtown Nashville. Friendly staff, who are willing to help and a free shuttle that takes you anywhere nearby (within 2 miles). Comfortable rooms with a separate sitting area and separate bathroom and shower. Lots of good restaurants and things to do in the nearby area.

Danielle Campbell
4 years ago – Google

8

Very nice and clean. Had everything I needed, including nice staff. Not many frills, though (i.e. free parking, a nice dining area, etc.)

Carrie Gofron
4 years ago – Google

10

Newer, great rooms, clean. Our room had a half bath which was great for getting ready. In a very congested part of town though.

Erica Mueller
4 years ago – Google

10

New and modern hotel. Friendly staff and patrons. Rooms are spacious and well maintained. Husband loved the pillows. I only wish the breakfast hours were a little longer but that is my only complaint. Shuttle service was very helpful in getting to downtown Nashville.

Jordan Tucker
4 years ago – Google

10

This place was awesome. Great service. The employees here make the most out of their jobs... And they made me feel so welcomed. I love Nashville because of this place.

jrjclandscaping
4 years ago – Google

4

Heat doesn't work, staff unfriendly, shower drain clogs up, and hair all on towels....this is our honeymoon due to my wife's pregnancy and for the price of this hotel for the week you would think this place would be above expectations.....it was not. Because of all these things we are leaving the hotel in the morning. A five day honeymoon turns into a one day honeymoon. At least the pizza was good...

Meredith Cooper
4 years ago – Google

7

Nice hotel with all the typical amenities. The beds are really comfortable and the breakfast was good. The staff were all friendly. Only complaint is in the design of the rooms- there are windows all around the top perimeter by the ceiling and while there are buttons by the bed to draw shades, the shades don't block out the city lights so it was still pretty bright when trying to sleep.

Michiele Washburn
4 years ago – Google

10

We spent 2 nights there this week as a family. Clean, new hotel with very friendly staff. Everyone we came in contact with was helpful, knowledgeable, and service-oriented. Excellent breakfast and terrific location. Thoughtful room design.

Julian Varga
4 years ago – Google

9

I loved the rooms. They were very modern and spacious. The free breakfast in the morning was very complete and healthy oriented. Staff was very welcoming and nice to everyone.

Kat Meyer
5 years ago – Google

10

New and beautiful