 9 918 reviews

Staybridge Suites LONDON

824 Exeter Road, London, ON N6E 1L5, Canada Access

Staybridge Suites LONDON

Welcome to The Staybridge Suites London, we are a member of the IHG Rewards & IHG Family of brands. Located in the heart of London's Business District and near Highways 401 & 402, only minutes from the London International Airport and near proximity to White Oaks Mall, Budweiser Gardens, John Labatt Brewery, Western Fair Raceway & Slots, Royal Bank Place London (formerly the London Convention Center), Local Hospitals both London Health Sciences Center - Victoria Hospital and London Health Sciences Center - University Hospital (LHSC), Storybook Gardens, Western University (UWO) & Fanshawe College. Whether you are staying for just one night or an extended period our suites and amenities will make you feel at home well on the road. Staybridge Suites offers apartment like suites with all of the conveniences of home. Our Studio, One-Bedroom, and Two-Bedroom Suites all offer Fully-Equipped Kitchens including a Dishwasher, Full Size Fridge and two burner Stove-Tops. In suite Free Wired and Wireless Internet as well as Direct Dial phone number with personalized voicemail. Other features include 24-hour Business Center, Free on-site Guest Laundry facilities, 24-hour Fitness Center, Indoor Heated Pool, Meeting Space, Outdoor BBQ, and Putting Green. Start your morning with our Complimentary Hot and Cold Breakfast Buffet & come down to join us for our Evening Socials with Free Dinner Mon-Wed (5:30PM - 7:30PM).

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    Bell staff/porter
  • Car rental
  • Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • FREE newspaper in lobby
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Florist
  • Shops and commercial services
  • Sundry/Convenience store
  • Travel agency
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Rollaway bed
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    FREE newspaper
  • Pay per view movies on TV
  • Premium movie channels
  • Satellite television
  • TV
  • Business
    Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Laundry basket/clothes hamper
  • Non-smoking

Recreation

  • Pool
    Indoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Cultural
    Children's program
  • Games / movies
    Casino

Food and Drink

  • Special attention
    FREE evening reception
  • Kitchen facilities
    Barbeque grills
  • Ice machine

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • Croatian
  • English
  • Serbian
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 117
  • Largest Meeting Room Size: 3875 sq. ft.
  • Largest Meeting Room Capacity: 30

Parking

  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • Whiteboards
  • DVD player
  • LCD projector
  • Group meeting discounts/packages available
  • Data projector

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Key Eco-Rating Program 4

With more than 1,200 hotels certified in Canada since its inception in the 1990s, the Green Key Eco-Rating Program awards hotels an environmental rating of one to five Green Keys. Green Key members are then given guidance on how to "unlock" opportunities to reduce operating costs and environmental impacts - and in turn earn more keys.

The Green Key audit looks at nine major areas of sustainable hotel operations:
• Energy conservation
• Water conservation
• Solid waste management
• Hazardous waste management
• Indoor air quality
• Community outreach
• Building infrastructure
• Land use
• Environmental management

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 18 reviews

Terra Lewis
2 years ago – Google

10

Staying here was a great a experience, felt like home and the staff are great. Eric went the extra mile and hooked me up with some bonus popcorn!! Can't wait to stay again in few weeks.

Bryan Stead
2 years ago – Google

8

Rooms are very nice. The room we had the bed was put beside air conditioner. There is a dinner served Monday to Wednesday and every morning a hot breakfast. For $79 great deal nice rooms with kitchenette

Scott Kember
2 years ago – Google

9

Booked this place last minute while in London and was super impressed. Seems like everything is brand new! Suite was very clean...basically a bachelor apartment. It felt more like an airbnb than a hotel. Breakfast in the morning was to the higher end of your typical free breakfast. Decent coffee too!

Andrea Chan
2 years ago – Google

8

Clean room, very nice complimentary breakfast. Love that there's a kitchenette. It was a very pleasant overall stay. Staff was very friendly.

Jason Chan
2 years ago – Google

10

The hotel room was clean, spacious and well maintained. Staff was very friendly and helpful. The room rate was also very reasonable. It is definitely my go to hotel when staying in London Ontario.

Jacquie Wood
2 years ago – Google

10

This was a great hotel! The service was great, the beds were comfy and the breakfast was very good for a complimentary breakfast. Also a great hotel for families since they have large rooms to accomadate. Will stay here again if we are in the area.

S Medcalf
2 years ago – Google

10

Full kitchen rooms are the best. One suggestion would be to have can openers or kitchen related things that can at least be used provided optionally by the hotel.

Alex Roque
2 years ago – Google

7

Great place very clean. Stuff very friendly and helpful. The breakfast and dinner pretty good compared to other places.

Blair Kennedy
2 years ago – Google

10

1st time staying here in 2017 and was back again in 2018 while in town for the Fleetwood Cruise In. Very impressed. Separate, supervised 24 hr. parking for the classic cars is a very nice touch. Even have a wash area with a hose for the cars available. Our 2 bedroom suite was excellent. Roomy, comfortable & at a very reasonable price. The staff are very attentive and friendly. Free breakfast. We will definitely re-book here when we return for next year's Cruise - did so in 2018 and will be be back again in 2019. Thank you Kimberly & the rest of the London Team !!!!

Faliq Malik
2 years ago – Google

6

Good stay overall, friendly staff... but no hot water the first night :(

George Wang
2 years ago – Google

6

Friendly staff. Clean. Basic amenities. Convenient location

Andrew Price
2 years ago – Google

10

I had an excellent stay at this hotel. Staff are very friendly and willing to go above and beyond for their guests.

Jeff W. Sauve, csp.
2 years ago – Google

7

Very clean and comfy stay. Found the hallway music a little too loud and could hear it at night when trying to sleep. Breakfast was comparable to most

Angel Liu
2 years ago – Google

9

Service nice. Cleaning staff awesome. Food is okay. Coffee is good.

Dave Germain
2 years ago – Google

10

Friendly staff, clean rooms, and the amenities you need for longer stays away from home with a fridge, microwave, plates, utensils, dishwasher and hot plate style stove for cooking. The bed is comfortable and the rooms have a small living room style area for relaxing when you don't want to be sitting in tour hotel bed.

Jim Wright
2 years ago – Google

7

I didn't stay. Just popped in to visit a friend who wasn't even there at the time. I did find the entrance clean and neat, the staff were helpful.

Travis Vandevenne
2 years ago – Google

10

Business meeting in the Westmont room. Small, but comfortable conference room. Great staff.

Bill Calder
2 years ago – Google

8

Clean enough rooms, decent size, enough amenities. Needed to find other location for food though as they have no kitchen

Anne McFadden
2 years ago – Google

7

Wonderful rooms. Terrific having a fridge and microwave in the room. Very clean. WiFi is not very good at all though. You really can't depend on it. Seems like a better signal was being received from neighbouring hotels.

Shawn M
2 years ago – Google

9

Best hotel ever. Clean, spacious, breakfast, pool, bbq, tv room, common area and putting green are awesome!! Staff is so easy to deal with EVERY time we have been there!! Prices are AMAZING!!

Neil V R
2 years ago – Google

9

Great room and very friendly staff. Clean and nice breakfast as well. Highly recommended

Mitul Rami
2 years ago – Google

10

Nice one. Especially i love rooms. They were so neat and clean. Bed was very comfortable too. They provide nice FREE morning breakfast. I recommend to stay at Staybridge Suites London if you get chance to visit London.

Chantelle Hitchcock
3 years ago – Google

7

Clean rooms with a little kitchen. I wouldn't stay in a regular room with a family because our room had one bed and a pull out couch. It was a tight squeeze. The suites were nicer for 4-5 people. The pillows are terrible. Too soft. Bring your own. But other than that, it's lovely.

Dan Gemus
3 years ago – Google

9

Great value for this property. Great service and super clean room and property. Highly recommend for any length stay!

Cayley Hazelwood
3 years ago – Google

7

Room was amazing! There was some confusion at check in as we arrived just after 4 pm, the stated check in time but our room wasn't ready till 5pm. Jovane provided us with free bottled water and snacks and we sat and chatted in the lobby. It did not ruin our stay. Would definitely stay again.

Paul Eden
3 years ago – Google

9

Rooms are very spacious. Hotel great for longer stays but good for weekend getaways as well. Breakfast a bonus in the mornings.

Blair Kennedy
3 years ago – Google

10

1st time staying here while in town for the Fleetwood Cruise In. Very impressed. Separate, supervised 24 hr. parking for the classic cars is a very nice touch. Even have a wash area with a hose for the cars available. Our 2 bedroom suite was excellent. Roomy, comfortable & at a very reasonable price. The staff are very attentive and friendly. Free breakfast. We will definitely re-book here when we return for next year's Cruise. Thank you Kimberly & your team !!!!

Edmond Wong
3 years ago – Google

7

Nothing was outstanding, however nothing really was horrible about it. This doesn't stand out as any different than other chains. Services and amenities were standard. Bed was comfortable. The towels were better than expected. We went swimming. The pool deck had some puke on it. Breakfast had enough options. But I wouldn't want to eat it for too many days in a row. Overall, the room served its purpose. So that's why I gave it a 3.

kevin vincent
3 years ago – Google

7

Located near the 401 and 402. This hotel is made for extended stays, rooms are essentially apartments: studios, one bedroom and two bedroom suites. A home away from home.

ricardo morales
3 years ago – Google

7

Rooms were very clean, Decent size pool and staff was professional & polite. I would totally recommend this hotel for overnights and people with kids. Pet friendly as well

Zawad Alam
3 years ago – Google

10

The location is alright, ideal for coming back to, after a day of sight seeing and traveling. The services were pretty good, no complaints. The staff are really nice and welcoming. The rooms are quite Nice. We had a big family so we had both double rooms and singles. They were both good rooms that had enough space for us. The weight room is good as they actually have more then a few dumbbells and benches. I didn't go swimming but it looks to be a decent size. And so I say the over all experience was very good.

Gary Booth
3 years ago – Google

8

Very quiet room. Just a little dated. Crack in the bathroom sink ,nicks and chips in furniture. Otherwise clean. Breakfast was what you would expect for free. Friendly staff.

Darrin Govers
3 years ago – Google

10

Service was top notch, the rooms were extremely large and clean. Great overall experience

Huzaifa Farooq
3 years ago – Google

9

Excellent accommodations at a reasonable price. I recommend it and would stay here again but honestly there are a few hotels in London that are excellent

Louisa Yue-Chan
3 years ago – Google

8

Consistent quality, friendly staff, clean and well maintained. Breakfast and simple dinner included. Pool and gym. Also free laundry facilities! Good home away from home.

Brad Perzul
3 years ago – Google

7

Like this place especially for longer term. Pretty much have to drive to halls and stuff but close enough. Good price. Retired travelling guy

Nick Wojcik
3 years ago – Google

7

Check in was prompt. Room was clean and had everything needed to cook a quick meal in the kitchenette. Beds were firm, and had soft pillows. Would have been nice to have firm pillows but not a deal breaker. Overall a very nice, clean hotel.

Rochelle Hoskins
3 years ago – Google

9

Loved my stay here. Was in the area for work for a few weeks. The fact that the laundry machines were free caused me to choose this place even though the price was a little higher. The dinners they provide during the week were very good. The cook they have does a great job and is very friendly. If you need anything she, along with the other staff, are quick to help. I also enjoyed the kitchenette so I could cook a few meals. I would definitely stay here again and recommend it to others.

Matt Scarpz
3 years ago – Google

9

Phenomenal hotel for its price! Hotel rooms have mini-kitchens, are clean and well kept! There is a pool, hot tub and exercise room. Staff is very helpful and friendly!

tito reyes
3 years ago – Google

9

It is an excellent hotel to stay at very clean ,very affordable,great service. The service is amazing also the room are very spacious I like the fact that it has it s kitchenette just in case. Also the breakfast and dinner buffet it excellent for any kind of trip for the family or business.I recommend I had a great experience staying in this hotel.

Jennifer Piche
3 years ago – Google

10

The front desk girl was friendly helpful efficient! We loved the complementary dinner and breakfast. Thank you for accommodating us.

morgan hutton
4 years ago – Google

6

1 night out of 3 into our stay and we know we won't be back. So far, hairs in the bathtub, garbage not emptied, unidentifiable sticky stain on the carpet and feces stuck under the toilet seat. Complained twice and only when I demanded new sheets (if they can't clean the toilet, who knows when the bedding was actually changed??) did I get action. To give them their due, they responded to my requests quickly and compensated us a night for the trouble as they had no rooms to move us to. Our travelling companion had pre-paid her 3 nights' stay but was charged again when she checked in. The day manager was quick to retify the situation but it should not have happened in the first place. Breakfast was a rushed affair with some unpleasant moments and a lot of excuses as to why certain things weren't working. It ends at 9 weekdays and they literally shut the lights off at 9:02 , even though people were still getting coffee in a small dark alcove. Drink machines were turned off, as well and they stopped putting clean silverware out at 8:45. The pool area is clean and sauna hot but small (max. 10 in the pool at one time) and the towels are small and thin. The kids needed 3 just to dry off their bodies. While the staff are pleasant and responsive and certain problems were dealt with immediately (the reason I even gave 3 stars), the overall experience means we will not be coming back here.

Magued Boutros
4 years ago – Google

10

Very few hotels present themselves with such great staff and well furnished place. Good indoor Pool.Includes breakfast among other amenities. Around 70 KM from Grand Bend beaches, so a good idea to sling shot over night if you can not take long drives. Even the location being within 4.5 KM from everything and anything you can think of even a hospital!

Brad Theroux
4 years ago – Google

7

Great service and nice rooms for a good price. Easily accesible to the city and 401. Only complaint was the bed was lumpy and the pillows were useless.

Aniket Sananse
4 years ago – Google

9

Loved the stay.. Very pleasant .. They switched my room to a bigger one knowing that I had a baby with me..,!! Brittany and. Kelly really helped to make the stay memorable..!!

Hadeer Fatouhi
4 years ago – Google

10

I've been to many hotels around Ontario recently due to my work nature and seen good and bad ones, Staybridge suites is by far the best i've been to during the last 10 years, nicely designed spacious suite with many things available that i didn't even think of, comfortable bed, very clean, great and very helpful staff especially Mr. Mark the front desk manager, high speed internet like never seen in a hotel before, i literally streamed on it for more than 2 hours without buffering at all not even once. very nice and neat kitchen corner with every thing available except for a tea pot :D that might be available but i couldn't find due to my nature as a person who asks his wife to find what in front of him LOL. All in all i highly recommend Staybridge suites for everyone. personally i'll be looking for it wherever i go hoping that other branches will be as good as this one in London Ontario PS: Haven't seen the fitness room, swimming pool, sport court and the BBQ pavilion

Dixon Quesnelle
5 years ago – Google

10

This place is one of the best hotels I've stayed at in the sense for accommodation to long term stays. Decent enough breakfast nice rooms. Even the staffs awesome.

Toni Russell
5 years ago – Google

9

Great place to stay. Comfortable suites & great staff. Try to stay at Staybridge whenever we travel.

Sue Hogarth
5 years ago – Google

8

Hi My husband and I stayed here while attending a wedding The room was great on main floor with kitchen facilities. The staff were pleasant but kitchen staff on Sunday morning overworked as breakfast buffet is included in room price. It was a bargain at 105 dollars (we booked early) We enjoyed duvet and very comfortable bed. The only downside was funky smell in hall and the buffet breakfast (room is small and staff unable to keep up with food coffee etc.This hotel is near Hwy 401 which was great and quiet .