 5 921 reviews

Staybridge Suites SAN DIEGO RANCHO BERNARDO AREA

11855 Avenue Of Industry, San Diego, CA 92128, United States Access

Staybridge Suites SAN DIEGO RANCHO BERNARDO AREA

San Diego All-Suite Hotel Offers Easy Travel Area. Welcome to your home away from home! The Staybridge Suites® San Diego Rancho Bernardo is conveniently located in the Northern San Diego's beautiful rolling hills and upscale community with easy access to I-15. Whether visiting for business or pleasure, our pet-friendly extended stay hotel offers 116 spacious apartment-style suites including one and two-bedroom suites with separate living and sleeping areas and fully-equipped kitchens. Nearby attractions like the San Diego Zoo Safari Park, Legoland, SeaWorld San Diego, Temecula wineries, local breweries, bars, restaurants, shopping centers, Gaslamp District, and all the highlights of downtown San Diego afford California visitors a positive travel experience. The San Diego International Airport and the San Diego Convention Center are within a short drive. Complimentary hotel shuttle service is available to companies, including Sony, Northrop Grumman, HP, PETCO, ASML, Teradata, and Amazon. Guests can enjoy complimentary hot buffet breakfast, wireless high-speed internet access, business center, laundry facilities, pantry sundry shop, fitness center, Sport Court, and outdoor heated pool. After work, join us at The Social Evening Reception and mingle over complimentary wine, beer, and appetizers with healthy options. Complimentary breakfast is provided daily, Evening Socials are held Monday-Wednesday, and Pet fees apply.

Begin planning your trip today!

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    Car rental
  • Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • FREE newspaper in lobby
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Hairdryer
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    CD player
  • DVD player
  • Satellite television
  • Stereo
  • TV
  • Business
    Desk with lamp
  • General
    Air conditioning controlled in room
  • Ironing board
  • Non-smoking

Recreation

  • Pool
    Outdoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court
  • Cultural
    Children's program

Food and Drink

  • Special attention
    FREE evening reception
  • Kitchen facilities
    Barbeque grills
  • Ice machine

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • English
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 21 reviews

Wiley Mosley
1 year ago – Google

9

A wonderful stay! Julea was always very friendly and definitely went the extra mile to make us feel welcomed. She even gave us tips on where to go and where to look for our new home since we just relocated. I highly recommend staying here and the front desk staff is very helpful if you run into any issues. The Monday-Wednesday social hour is a great way to meet people and they provide food and drinks! I was very happy with my stay here, and I will definitely recommend it to any of my friends visiting from out of town.

Bob Newell
2 years ago – Google

9

Stayed here six weeks and had a really great hotel experience. This is a full service property, always very clean, with a attentive and generous staff. Fully equipped; if you want something, just ask. Plenty of dining and shopping choices with nearby pharmacies.

Brandon Valenciano
2 years ago – Google

10

The staff here is excellent. I've been in San Diego area for a week now and I wish I would've know about this place all along. I will be making this chain my hotel of choice from now on.

Eduardo M.
2 years ago – Google

9

The rooms are very clean and modern. The staff is friendly and very accommodating. For the price you really can't beat it.

Roger Arlich
2 years ago – Google

10

Every room is a suite with full kitchen. Breakfast in the morning. Pool, fire pit, bbq's. We would come bac here.

Roxanne Moore
2 years ago – Google

9

Very clean hotel with kind, helpful staff. The room was very comfortable and neat. Would love to stay there again.

kiki mieritz
2 years ago – Google

10

Staybridge is off the beaten path wich is nice, the food and service are great!

Daniel Petrangelo
2 years ago – Google

9

Great hotel for the price. Staff friendly and helpful. Consistent. Overnight staff very helpful.

Kyle Tholen
2 years ago – Google

7

The rooms are comfortable, and come with a kitchenettes. The hotel has in sight laundry, a small fitness room, and a breakfast buffet every morning. A good place for extended stays.

Crys
2 years ago – Google

8

Continental breakfast was great need to put receipts in envelopes that you put up under the room doors, that way other people don't see your private information

Andy Bolton
2 years ago – Google

10

Great place all around. I went with some colleagues after work and we were treated like kings. The food was good, the beer was cold, and the environment was the best we saw in the area. I really enjoyed it.

Robert Lietzke
2 years ago – Google

10

Excellent place to stay. Rooms clean. Morning free breakfast is very good. Highly recommend this facility.

Lu B
2 years ago – Google

4

We love staying in Staybridge Suites all over and this was our first time at this location. Upon arrival we were greeted warmly and check it was very smooth. Everything seemed fine the first night but in the morning we discovered the kitchen counters full of ants. Maintenance responded fast and wiped the counters down with windex. We came back to the room that evening and didn’t check the counters but next morning the ants were back. In addition the stove didn’t work and there wasn’t even a toaster in the room. For the amount of money we paid for the room I expect better conditions and I hope I am contacted by someone from Staybridge about these problems.

Gerald Good
2 years ago – Google

8

Rooms are clean and everything works well. Hotel staff are friendly and knowledgeable. Pets allowed for additional $50 fee. Free laundry room, wish it was a bit larger to accomodate more guests at a time. Free breakfast buffet every morning and free appetizers/drinks M-W was nice, but we did wish there were more vegetarian options for food. Business center computers available with printer, which was convenient. We didn't use fitness center or pool but they're available. Overall a good place for a long-term stay while moving.

Learned Savage
2 years ago – Google

8

The rooms have full refrigerator, microwave, heating plate and dishwasher kitchen which was great. Sleeping/living area was large as well as the bathroom/vanity area. Hotel grounds we're kept well. Only issues were the amount of parking available when hotel is booked (need to be back at the hotel before 8:30 pm or parking on the nearby street will be the only option); the breakfast was not as good as other stay bridge hotels I have stayed in before.

Rachel Weber
2 years ago – Google

9

Great rooms and service! The breakfast is awesome and so is the happy hour.

Tiffany Viloria
2 years ago – Google

10

While I did not stay here, personally, I have a friend who stayed here that I went to visit. The staff was very friendly. They are there for an extended stay while their house is being worked on and it seemed as if the staff is extra kind. They check on them and interact well with the kids. The rooms with the bedroom and separate living/kitchen area are also very spacious.

Jungyu Hwang
2 years ago – Google

10

Overall good experience. My kids enjoyed playing in the basketball court. Friendly staffs. Clean and quiet facility. Good location. Definitely I’d stay again.

Jordan Lynn
2 years ago – Google

10

Holy cow, this place is amazing. Thoughtful amenities, comfortable room, excellent service, great breakfast. I was disappointed that I only needed to stay one night.

Shawn Seibert
2 years ago – Google

9

The rooms are very nice and spacious for the price. Breakfast buffet is fantastic, just wish the dinner buffet was available Thursday and Friday too.

Kristen Johnson
2 years ago – Google

10

Excellent, friendly and helpful service! Clean and spacious room. Great decor and we even won a treat for answering a trivia question at the front desk. This is our new favorite hotel and we will definitely be back! Looking forward to the delicious complimentary breakfast in the morning. This is a highly recommended home away from home!

chuck stevens
3 years ago – Google

5

Pretty decent hotel; friendly staff. Unfortunately, some people don't clean up after their pets, so the entrances smell and are littered with landmines. During my stay, some knucklehead's car alarm went off every day for an hours at a time. I mentioned it to the staff but it continued to happen. UPDATE: staff did get the horn blower under control. Many thanks for the peace & quiet!

Joe Aguilera
3 years ago – Google

9

Great hotel, staff was very nice and respectful. Tucked away off the I-15 in a nice quiet spot. Walking distance to many different restaurants, sit down or fast food. Shopping also close, there's pretty much anything you need within walking distance.

Prashanthy Gurusubramaniam
3 years ago – Google

6

The front desk person were patience and helpful. I dint have a good experience with their housekeeping services. Complimentary breakfast everyday and complimentary dinner on 3 weekdays

Corinne Goodwin
3 years ago – Google

9

We got a group discount for my friend's wedding. It was a great deal and the service, food and coffee were great! The whole venue was very good and I would definitely come back. I slept well in the bed and the temperature control was on point. Opening the windows isn't much of an option but it sure is loud out there so it wasn't too important.

Roy Austin
3 years ago – Google

8

Excellent facility. Clean, well furnished and maintained. If this is an example of IHG properties you gave hit the mark on one of your objectives. Individual helping me on lodging needs quickly found what was needed. Reason for a 4 star rating is due not experiencing breakfast which look like will be great bit I will not know until morning.

-={RP}=- Canus
3 years ago – Google

9

Rooms are great. Clean with plenty of amenities. Pool, small gym, complimentary breakfast is the best I've had so far.

Simon Suo
3 years ago – Google

8

spacious suite with reasonable price, bathroom floor needs a little bit improvement, nice breakfast 4.5 star

Mario Rodriguez
3 years ago – Google

6

It was a clean place and had good breakfast. The bed was a little hard and the pillows were too soft. However it was overall an ok place to stay.

Dan Haefeli
3 years ago – Google

9

Wow! Thoroughly impressed. Maybe it's because my typical weekend trips have been motel stays, but for only a few extra bucks to can clearly see the difference. The room isn't huge, but it's clean and well-stacked for lengthy stays - dishes, a full refrigerator, a small electric stove. Instead of toast and watered down juice it's a (small but) legit buffet with juices, coffee, eggs, potatoes, and a waffle iron. It's out of the way enough that you're still a bit of a ways from the big San Diego attractions, but close enough to Torrey Pines and I-15 that they're only a short trip away. Also, everyone here has been super nice. Like, almost too nice. Great staff, clean rooms, and great breakfast. Very good stay for what you pay!

Roy Washington
3 years ago – Google

10

We had a very nice stay, considering we were in town for a funeral. Pros: The staff was very nice and professional The breakfast was excellent The rooms were spacious Comfortable beds Quiet They had umbrella s to borrow. Nice TV's Cons: Very low water volume in the shower, but CA was in a major drought.

R Wesley Slaght
3 years ago – Google

9

Excellent value! The amenities at this place were wonderful. An extremely friendly and helpful staff who care about their customers and do their job with pride. Ken and Marilyn are top notch! The evening social dinners on Monsay Wednesday are a really nice touch to making your stay comfortable and enjoyable. I absolutely recommend staying here.

Tara Lacell
3 years ago – Google

9

Absolutely incredible. Love the ihg chain

purbasha kar
3 years ago – Google

10

It's very cosy and really good service

David S. Lin
3 years ago – Google

9

This hotel has various suites up to and including two bedroom with kitchenette and a living room. They have a basketball court, heated outdoor pool, free laundry services ( you have to provide your own detergent ), workout room with two treadmills, an elliptical machine, and a workout bench with free-weights up to 35 lbs. They provide complimentary breakfast 7-days a week and dinner Mon-Wednesday. The staff are extremely friendly and they will go out of their way to accommodate you. Because there are a lot of corporations nearby that use Staybridge as corporate housing, they also provide temporary storage facilities free upon request. I will have been a guest here for a total of 60 days. For long term guests, the staff do a complete clean on the week-anniversary of your check-in and you have the option to refresh your towels, linens, and vacuum daily as standard room service. I would highly recommend this establishment.

Brandon McLovin
3 years ago – Google

5

Rooms were great and staff were friendly but complimentary breakfast wasn't great, never restocked anything.

Bryan Hoon
3 years ago – Google

5

the service was good but the room was very dirty.

Adrian Morrisson
3 years ago – Google

5

Much better experience this stay, go a non smoking room. Staff friendly. Room noisy from out side air conditioners though

Trish Fisher
3 years ago – Google

8

I often stay at this hotel chain because of the kitchen and other ammenities. Room was clean and comfortable, but room was missing basic kitchen items like a skillet. It took them over an hour to find one from storage or another room.

Charles Lin
4 years ago – Google

8

Spacious, clean, modern rooms with good amenities and an excellent bathroom. Breakfast buffet is free but not great.

Cannon LaRocque
4 years ago – Google

4

So my girlfriend and I have used Staybridge suites before and this time was for a buddy's wedding. At first it was ok but our last morning the fire alarm goes off for a second then turns off. Also at around 11:30 AM we get a call asking if we are staying or checking out because checkout was at 11:00 AM as I'm looking at the sign that says checkout is at 12:00 noon. The front desk was pretty "snooty" about it but allowed us to stay till 12:00 I don't think this has completely turned me away from Staybridge in general but there are better hotels in that area.

Todd Wilburn
4 years ago – Google

7

Clean, roomy, sofa, distinct mini kitchen area in room. Great staff. Breakfast area has hot food items along with a great selection of cerials, friuts, bread, waffels etc. large drink selection but small cups.

Neil S
4 years ago – Google

10

Stayed here a couple times. Solid hotel that's just a quick trip to all things San Diego. Your 15 min from downtown, balboa park, the zoo and Petco Park. 15 min to Encinitas and the Carlsbad area. There are so many stores and shps close by... As for the hotel, rooms are clean, comfortable and very spacious. Staff is friendly... and lastly hotel is pet friendly.

TheDhudge
4 years ago – Google

4

I've stayed at the Rancho Bernardo Staybridge Suites many times over the course of the past 4 years. Their attention given to their customers is what kept me coming back. However, that attention as steadily decreased over the course. I'm currently booked there and am checking out tomorrow as a result of the decline in attention. The weekday social dinners offered was one of the main reasons I started coming here. The decline in food/beer offerings is one of the main reasons for this review. As well, the decline in room cleanliness and upkeep is another reason. Hopefully their attention to detail improves to the standard found at other Staybridge Suites locations.

Alan Shepard
5 years ago – Google

7

My family and I stayed been living at the Staybridge Suites for 57 days, so I have a lot to say about it. Overall, this is a pretty nice place to stay for a week or so. In this review, I’ll layout my experiences with the front desk staff and housekeeping, the amenities of the rooms, the breakfast and happy hour, and the amenities open to all guests. The staff is friendly, the rooms are a good value, and the hotel is walking distance to many restaurants. FRONT DESK STAFF. The people at the front desk are always pleasant and courteous to guests. They always have a smile and greet me when I come and go. Checking in was really easy. They made sure we had a crib ready to go in our suite. Because Staybridge is a short-term home for most guests, they accept mail and packages for guests. Staff takes good care of packages delivered to the hotel. There are a few areas the front desk staff can improve. First, they need to make sure complaints from guests are acted upon. On several occasions, we had problems with plumbing in our room or in the laundry room, which were never relayed to the personnel who would actually fix the problems. The most frustrating time was the lack of response to issues with the washing machines, as describe in more detail below. HOUSEKEEPING does a good job at keeping the rooms clean. Some days they don’t show up, but that is no big deal. They make the bed and replace used towels with clean ones on a daily basis. While it’s nice to always have fresh towels, this practice can’t be very good for the environment. I’d prefer they only replace towels placed on the floor, and let us reuse the ones we hang up to dry. BREAKFAST. One of the best things about staying here is the free breakfast. There is usually all of the traditional continental breakfast stuff, such as eggs, waffles, melons, and coffee. The main protein choice varies daily, but is usually some sort of egg. Some of the egg dishes are gross, such as the scrambled eggs or the omelet with just American chees inside. However, the southwest style omelet they serve on Saturdays is great. The breakfast is manned by usually only one person, so it’s common to see the employee running around trying to keep up with the demand of the guests. The staff here is always helpful and friendly. Staybridge holds a happy hour Tuesdays through Thursdays. The food is sufficient to make a full dinner. They offer pizza, hamburgers, chicken nachos, etc. Many guests get their money’s worth from the open beer tap. Guests can pour Karl Strauss Red Trolley or KS Summer Brew. ROOMS. There are regular studio rooms, 1-bedroom suites, and 2 bedroom suites. We’ve tried both of the bedroom suites. If you have children, you really need 2 bedrooms. The 1 bedroom suite has a French door separating the living room and kitchen from the bedroom. However, you can open the door by pushing on it, and it does not offer any privacy. The 2-bedroom suites have real doors separating the rooms. Each room has an apartment-sized fridge, sink, dishwasher, and a stovetop. No ovens. They come with some utensils, pots, and cups. If you stay longer than 30 days, San Diego considers you a resident. At that point you get refunded all of your local hotel taxes paid for the prior 30 days ($20+/night). LAUNDRY. There are free laundry machines on the first floor, but they are horribly dirty. There are 4 washers and 4 dryers. Using the machines will make your clothes dirtier, not cleaner. We had white socks come out pure black. We complained to the front desk on two occasions, but nothing was done. We needed to do some laundry, so we complained again. The front desk guy gave my wife some towels and soap, and said, “go for it.” Even after spending an hour scrubbing out the machines with cleaner and bleach, and running a rinse cycle, they still turned white clothes black. The pool is clean and fun for the kids to play in. There is rarely anyone at the pool.

Adam Wagner
5 years ago – Google

10

Staybridge Suites San Diego Rancho Bernardo is first class all the way. The management and staff are friendly. The hotel is very well maintained and located near a variety of retail and entertainment venues. This is the kind of place where you can really unwind. Great breakfast, Free Wi Fi, and super comfy rooms. For the price this is the place to be. I will most certainly recommend this property to all my associates.

Cory Michaelis
5 years ago – Google

10

Where do I start with this wonderful property?? This is easily the most accommodating I have ever been to. From the moment I arrived (at 2:30am mind you) every employee was extremely polite and every hotel policy was designed to make my stay comfortable and as close to a stay at home as possible. The front desk attendant checked me in quickly and politely and then even gave me a little free toothpaste since I'd forgot mine. And then, the room was perfect. A living space, a full kitchen, a big bathroom and sink space, great heating and cooling, and a bunch of TV channels including HBO. Some of the other highlights were: GREAT continental breakfast with waffles, eggs, and ham in addition to the standard stuff, a beautiful patio with a fireplace, a really nice pool with comfortable seating, a sport court with a great basketball hoop, and NOON CHECKOUT! This place is great and you should definitely stay here. I give it my highest recommendation.

Barbara Wickman
5 years ago – Google

10

I had to house a renter while their rental unit was temporarily unavailable because of some flood damage. Scott and Nicole did an outstanding job accommodating my renters, were flexible and responsive when dates had to change and most of all were pleasant to work with during a stressful situation. I wish most businesses in San Diego would treat people this nicely.... Super Job...a million thanks.