 8 931 reviews

The Grand Hotel Minneapolis, a Kimpton Hotel

615 2nd Avenue S, Minneapolis, MN 55402, United States Access

The Grand Hotel Minneapolis, a Kimpton Hotel

Kimpton Grand Hotel iis the top-rated hotel in Minneapolis. Our award winning service style and accommodation are a favorite among leisure and business travelers to the Minneapolis-St. Paul metropolitan area.

Our full service hotel provides attention to those details sought after by business and leisure travelers alike including

*58000 SF LIFETIME FITNESS CLUB Hours Sunday 7am - 6pm Monday - Thursday 5am - 10pm Friday 5am - 8pm Saturday 7am - 6pm
* On site full service spa
* THE SIX15 ROOM LOUNGE Urban sophistication and culinary passion blend together to create our stylish lounge. Open seven days a week.

* The Six15 Room lounge
* Steak and sushi cuisine at Rare Steak and Sushi * Complimentary morning coffee and tea service * Evening Hosted Wine Hour
* Complimentary high speed wireless internet for Kimpton Karma members * Convenient Minneapolis sky way connection to all downtown buildings and merchants * Valet parking available HEIGHT RESTRICTION 7 * Luxury bath amenities
* Professional on-site catering and conference services staff

The Kimpton Grand Hotel Minneapolis is located at the heart of Minneapolis Minnesota the states thriving progressive and creative hub. Our exceptional downtown location adjacent to the citys financial and corporate center is within easy walking distance to popular attractions including the Target Center Target Field the U.S. BANK STADIUM restaurants shopping world-class museums and public green space.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Indoor parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Early check-in
  • Late check-out available
  • Technical concierge
  • Work away
    Business center
  • Business services
  • Fax service
  • Photocopy center
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • FREE shoeshine
  • Full service housekeeping
  • Housekeeping daily
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Hairdresser/Barber
  • Travelling with others
    Child programs
  • Children welcome
  • Pet amenities available
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms
  • Green facilities
    FREE bicycles

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Branded mattress
  • Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Closets in room
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Minibar
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • Newspaper
  • TV
  • Business
    Data port
  • Desk with lamp
  • Telephone
  • General
    Alarm clock
  • Converters/ Voltage adaptors
  • Iron
  • Ironing board
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling

Recreation

  • Pool
    Indoor/outdoor connecting pool
  • Pool
  • Wellness
    Health club
  • Massage services
  • Sauna
  • Spa
  • Fitness
    Weightlifting
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Racquetball
  • Racquetball court
  • Sports court onsite
  • Squash court

Food and Drink

  • Meal plan
    Full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee every morning
  • FREE coffee in lobby
  • FREE evening reception
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Organic coffee
  • Outlets type
    Coffee shop
  • Lounges/Bars
  • Restaurant

Breakfast

  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
For the Hotel Cancellation Policy - See Rate Rules

Travel with others

Children policy
Kimpton Grand Hotel is a family and kid-friendly hotel Special family or kid package offerings are available Kids stay free to age 17

Pets are allowed upon request. Charges may be applicable.

Payment type

       

Language spoken

  • English

Concierge tips

Gather and enjoy complimentary wine every evening from 5-6 pm in our living room lobby. It's a chance to shake off the stress of a long flight, relax after a day of exploring or gear up for a night on the town. As the wine pours, conversation flows. It's all in the spirit of helping you unwind, smile and maybe even meet a new friend or two.

Welcome capacity

  • Number of Meeting Rooms: 8
  • Number of Sleeping Rooms: 140
  • Largest Meeting Room Size: 4800 sq. ft.
  • Largest Meeting Room Capacity: 300

Parking

  • Accessible parking
  • Indoor parking
  • Valet parking

Amenities

  • Video conferencing

Environment

Property's Green Action

When you're staying or dining with us, rest assured we are doing everything we can to create a sustainable experience. We use nontoxic cleaning supplies, extensively recycle, minimize our water consumption, and serve organic coffee.


  •  Local and seasonal food
  •  Organic coffee
  •  FREE bicycles

Certifications

Green Key Eco-Rating Program 4

With more than 1,200 hotels certified in Canada since its inception in the 1990s, the Green Key Eco-Rating Program awards hotels an environmental rating of one to five Green Keys. Green Key members are then given guidance on how to "unlock" opportunities to reduce operating costs and environmental impacts - and in turn earn more keys.

The Green Key audit looks at nine major areas of sustainable hotel operations:
• Energy conservation
• Water conservation
• Solid waste management
• Hazardous waste management
• Indoor air quality
• Community outreach
• Building infrastructure
• Land use
• Environmental management

Most helpful reviews 9 31 reviews

John Jedda
1 month ago – Google

4

I'm not sure how to approach this due to Covid. Price of one night room begs for amenities. This place fell very short. Had to buy a small bag of ice and water. There were zero cups to drink from in the room and it took two phone calls and 30 plus minutes to get cups. I checked in at 9:00 P.M. and left at Noon the following day. Never witness one person outside of employees.

Alex O
1 month ago – Google

10

Beautiful hotel in downtown Minneapolis! Staff is amazing and work with you. Great space for social distancing in the lounge. Room was nice and clean when I arrived.

Amy Sysaath
6 months ago – Google

7

Excellent service with professional and pleasant staff. Spacious room and comfortable bed. Lots of complimentary items available by request(like makeup wipes, etc.). The only issue is the construction. It wasn’t noisy at all when I stayed during the weekend. It just has a construction smell mixed with an old building smell. But inside the room was fine.

Jai Byron
2 years ago – Google

9

This hotel was nothing but wonderful! The staff was so nice, even on the phone!! They checked in with me by texting how everything was! I’ve never had any hotel guest services do that before! We were given complimentary wine when we arrived too! The room was gorgeous, my husband and I loved the rustic “lodge” decor. Parking was easy and it was so close to everything. We will be back here!

Jane Vellone
2 years ago – Google

9

Had a great stay! The room I had was very large and beautifully appointed, even had a TV in the bathtub! But the best part about the hotel is the staff. Wonderful front desk, bar and the concierge, especially. He dropped what he was doing to try and find me an umbrella so I could go out for dinner. Even the restaurants they recommend delicious!

Marquis Wang
2 years ago – Google

10

Stayed two nights. Ashley and the front desk staff truly went above and beyond to make our stay amazing. The room was clean and spacious, the bathroom was very nice as well. We'll definitely be back next time we're in Minneapolis.

Sarah Neitzell
2 years ago – Google

9

We loved our stay at the Grand Hotel! The room was incredible and the staff were exceptional. Jason helped make our reservation and check us in. He was so professional and helped everything go smoothly. At our arrival he made us feel very welcome and answered all of our questions with skill and enthusiasm!

Brent U
2 years ago – Google

10

Great location, wonderful rooms, & huge bathrooms, but the staff is what took this from a 4 star to a 5 star. Chris and Jason greeted us during "wine hour", gave us the perfect dining recommendation (Mercury) and where to hit the town. Then on our way up to our room Tim and Joan topped off our wine and asked how our trip was. What a great Minnesota welcome for a couple of first timers. Thanks all!

Maribeth Westlund
2 years ago – Google

8

Great downtown location. Friendly staff. Clean and comfortable room. Bonus happy hour 5-6 pm.

Rodney Ibrahim
2 years ago – Google

9

Was in town for business and booked here for my stay. Kimpton is a great brand and they lived up to the expectations. Rooms were fashionably laid out with a nice 60in TV, huge mirrorv and plenty of drawers if you're planning to stay while. Bed was very comfortable with soft linens. Bathrooms were big, with a tub and really nice products. The only negatives were that we couldn't take any products home as they are locked and the shower leaked from the door. Other than that I will be back.

Khrystyna Dmytruk
2 years ago – Google

10

The hotel was nicely updated but still had roots that came from the past which was very nice to see. We enjoyed our stay a lot. The room was very nice and spacious and the bed was great! The staff were also very helpful and kind.

Lin Leung
2 years ago – Google

9

Fantastic experience. Brand new and spacious rooms. TVs on both the living and bedroom sides. In-hotel restaurant serves excellent food. Also HUGE gym and pool are available complementary.

Pat Lee
2 years ago – Google

9

Beautiful and clean hotel. Great bar in the lobby. Conveniently located. Very comfortable beds. Classy hotel.

Kelly Smith
2 years ago – Google

10

I stayed here one night for work and it was an excellent experience. The employees were all very friendly and helpful. I arrived during free wine hour, which was awesome. The room was really nice. It's in a great location. Will definitely be staying here again next time I come out for work.

Greg Mickelson
2 years ago – Google

8

Property is a bit dated, but definitely still has Kimpton qualities. Great service from friendly staff. Bathroom well appointed. Good location for downtown meetings.

Thomas Umgelter
2 years ago – Google

7

Very nice hotel. Enjoyed our weekend stay here. Comfy, and well appointed rooms. Very comfortable king bed, but felt the pillows were just too flat. Location is decent, and you can take the skywalk anywhere if so desired.

Brit Cornwell
3 years ago – Google

9

Very friendly staff, and many amenities. I didn't take advantage of nearly as many as I could have (the gym, tastings, happy hour, etc). Everything was very clean in my room. I will be staying here when I come back.

Kurtis Amundson
3 years ago – Google

9

First rate experience. Front desk staff were very friendly, polite, and courteous. Everything was in order for our room when we arrived--even three fresh white roses and a bottle of champagne. The room was clean and tidy. Everything worked well though we had to turn the thermostat from Auto to off otherwise it blew cold air when we wanted it to be warm. Breakfast was delicious and they were very accommodating for gluten free diets. Very timely food delivery. We also ate at their Six15 Room lounge for dinner. Delicious menu with several gluten free options to choose from. It's connected to the skyway so we had no problem exploring the city and staying warm in December.

Caleb Schmitt
3 years ago – Google

9

My fiance and I stayed at the Grand Hotel for three nights in December, in a premier king room. The staff, both at the front desk and room service, were very helpful and friendly. Rooms were well appointed, with the 'upgraded bathroom' being a real treat! The common areas and rooms were kept very clean. The food we had from room service was 'okay' and definitely not reflective of the price but that is my only real complaint. Overall, an excellent stay.

regan duvall
3 years ago – Google

9

I was so impressed with the friendliness of the staff! The hotel allows dogs and doesn't treat them like a burden or nuisance. This is the only nice hotel I've been to that even allows dogs. The room was very nice, the bed was comfy, and the hotel had an overall class. Parking nearby was really inexpensive and convenient. I would love to stay there again.

Always Gaia
3 years ago – Google

10

We had the best experience you can possibly imagine! I traveled with our 2 dogs and this hotel has it figured it out! The most dog friendly hotel I have ever stayed at; they provided dogs bed and 3 bowls for food and water! We had a minor misunderstanding in the beginning and as an apology they sent us drinks and snacks to the room, which was over and above. Wendy and Anabelle at the reception desk are the nicest! I have no words, truly the best hotel experience thanks to them!

John Lewis
3 years ago – Google

9

Exceptional 4 star boutique hotel. We ate at the bar & sushi place upstairs. Both were perfect. Rooms were nice & bathroom was huge. Easy & fast check in/check out. Park at Capella tower next door to save about $20 vs valet parking. Dogs stay free & they have special amenities for them too.

Darla Palmer-Ellingson
3 years ago – Google

10

We stayed at the Kimpton Grand Hotel on Black Friday 2017 for a mini anniversary getaway. I liked customizing our requests when booking (direct). The staff was super friendly. The hosted wine hour was fun, and our room was nice with a huge bathroom. We liked that it is an okd hotel that has been refurbished...it added ro the charm. But the biggest reason for five stars is how the staff handled a problem with our room. Very quick and enough to not ruin our short stay. Hint for parking...we paid for valet service ahead of time (at a discount) to avoid the hassle of self parking downtown. When you first arrive, pull up in front of the hotel, NOT on the side as another reviewer commented.

Laura Unger
3 years ago – Google

10

Kimpton Hotels are great, and this location is no exception. Wonderful and friendly staff make you feel at home. The suites are very comfortable.

Doug Westlund
3 years ago – Google

9

We stayed here overnight for a wedding as with was within close proximity. We had a spacious corner suite that worked out perfect. The HVAC system was a little louder than I would prefer, other than that I would spend another night here.

Matthew Klun
3 years ago – Google

10

Amazing place! Friendly and courteous staff, great restaurant and bar. Happy hour at 5. They treated my wife and I very well for our anniversary!

James Walsh
3 years ago – Google

9

Amazingly friendly and accommodating staff. Nothing was too much trouble. The room was wet clean, and nice, and the bed was firm but extremely comfortable. The option to skip housekeeping visits and gain a small credit to use against the mini bar or in room dining is cut and useful for a case of the midnight munchies

Daniela Castellon
3 years ago – Google

10

No words! The absolute best service and most genuinely kind reception I've ever received in a hotel. Annabelle and Wendy literally made my day, week and month. They not only were so welcoming the second I arrived, but they even went as far as to make me a hand written card and bring me treats to my room. I will forever recommend this hotel to anyone in Minneapolis after my experience thanks to them 😊! So grateful for this great experience! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Kristin Klun
3 years ago – Google

10

Staff is incredibly friendly. This is a dog friendly hotel that does not discriminate against any breeds. My pittie enjoyed his visit (and all the attention from the staff) too!

Denise LaMont
3 years ago – Google

10

This hotel has the most friendly and helpful staff I have EVER encountered! Annabelle and Andy were terrific. I was traveling for work with a coworker this week and we both fell in love with your town and your employees (specifically those two). At the end of my stay, I got a card thanking me for my military service and it expressed their genuine appreciation for our patronage. I'm an IHG member and wasn't sure I wanted to stay here at first but this experience makes me want to visit the Kimpton in my local area too. Well done!

Erica Witherspoon
3 years ago – Google

10

Gorgeous Hotel. Great drinks and the food is awesome. My stay was so peaceful and comfortable. Cleaning services should clean better. I found a few chips under the bed but other than that gorgeous, very clean, and homy.

Cory Graham
3 years ago – Google

10

This is my favorite and only place I will stay in Minneapolis. The rooms and staff are awesome. We stayed for our anniversary and they made is one of the best we have had. Outstanding!

Matthew
3 years ago – Google

10

This hotel has the most friendly and helpful staff I have encountered in the last 10 years of traveling. The rooms are very classy and comfortable (plus the air conditioning is amazing). I was locked out from my belongings downtown and could not get to any of my stuff (car, bag, keys etc). The hotel staff set me up with one of their nicest rooms at a discount to help me out and provided me with a toiletry bag. I already liked the space as a frequent visitor to the Lifetime Fitness, and the hotel bar, but I will be back as a guest now, for years to come. Thank you Grand Hotel of Minneapolis!

Shannon Peterson
3 years ago – Google

10

We received a complimentary glass of wine when we arrived and we were greeted warmly by the front desk staff who were eager to assist us, even though we'd booked through a discount website. The hotel charges for wifi and we parked in a different garage since the hotel only offered valet parking at $40 a day. This is the nicest hotel we have ever stayed in. We'd love to stay there again the next time we visit Minneapolis.

Cameron Abt
3 years ago – Google

9

When a nearby hotel botched our reservation, we got a very decent price for a great room at this hotel. When we checked in close to midnight, the concierge was excellent and made sure we had everything we needed. Heavy curtains (so we could sleep in), spacious rooms, and an historic feel made it a great place to stay

Serita Crable
3 years ago – Google

9

This hotel is awesome!!!! Great staff, great food. Our room was super clean, well decorated while still preserving some of this history. Also our room had a beautiful bathroom. Will be back

Darrien Grays
3 years ago – Google

9

Great clean room with plenty of amenities. Even free yoga mats, welcome wine and shoe shine materials. Staff was excellent at catering to our needs as well. Hotel WiFi was spotty and not high speed but good enough for our needs. Would stay again

Kristen Herber
3 years ago – Google

9

Very friendly staff! Hotel is quite chic and cozy. Enjoyed some delicious craft drinks in at the attached bar. Had a great stay, highly recommend!

Julie Rockwell
3 years ago – Google

9

My husband and I stayed here for a romantic getaway (from our 4 young children) and to celebrate my birthday. We had an amazing time! Every detail was looked after from the hotel staff. They welcomed us with an unexpected room upgrade, which spoiled us with an amazing view of downtown Minneapolis. The hosted wine hour was very inviting and such a nice treat to start our wonderful evening together! We would definitely recommend this hotel, and will return again for our next getaway!!!

xlake78
3 years ago – Google

9

My wife and I stayed here for a night away, with 4 young kids we need that every once in a while. We've stayed at the Grand several times and have always been happy but this was the nicest visit yet. The front desk staff were very friendly and more than accommodated our room request. Also, when we mentioned our dining location they helped us get a free appetizer. The Grand is located in the heart of downtown Minneapolis, within walking distance of many great restaurants. We're Kimpton Karma Rewards members and it was my wife's birthday month so we booked with the birthday package and got a great rate on the room. There was also a complimentary bottle of wine, on ice, waiting in the room when we arrived. Another perk of being a Kimpton Karma member is a $10 credit towards the mini bar or lobby bar with every visit, we used it at the lobby bar this time and enjoyed a couple well made drinks from the very friendly bartender. Every staff member we encountered was attentive and seemed to genuinely care about making sure we had a great experience. The Grand will always be our go to hotel for a getaway.

Veronica Stanwyck
3 years ago – Google

10

From my first interaction checking in with Kim at the front desk to exploring my posh room, I loved my stay at the Grand Hotel. Dining options both in-room and out were a bit pricier than I was willing to take advantage of this trip, but I would definitely return. Very comfortable bed, clean modern bath and lots of space. My room had a living room in which to sprawl and watch TV, a desk for working and the mini- bar. There was also a TV in the bedroom, should you need it.

Jered W
3 years ago – Google

8

Generally a really great hotel in downtown Minneapolis. The guest rooms are the best part of the hotel. The beds are comfortable, the rooms are spacious, and the bathrooms are really nice. The staff here is also very friendly. The lobby feels a little cold but I think it's just because it's such a large and hard space and the lighting sucks. The on-site bar/lounge and steak/sushi restaurant are both pretty nice.

Steven Sebald
3 years ago – Google

8

Valet parking was quick and easy. Super friendly and helpful staff. Dog friendly. Wine happy hour. Would recommend.

Amy Stender
3 years ago – Google

10

A great place to stay if you're downtown for an event or even for a weekend away. It's a historic hotel that has been renovated into a luxury hotel that it surprisingly affordable. The staff are always friendly and willing to help make your stay as amazing as possible and will do nearly anything to make it so. Within walking distance to many great restaurants and attractions in downtown Minneapolis. Can't wait to stay there again!

Jeremy Thompson
4 years ago – Google

7

Room is nice. Staff is nice. Clean, friendly, good internet. Huge bait hotel though. Main desk and fridge are laced with charge to your room items. Even the closet has nice soft socks to wear.... At $18 if used. No coffee in room.

Kayla McIntosh
4 years ago – Google

9

Amazing staff. Super fun vibes and very clean. Stayed an extra night because we liked it so much

Shane Culgan
4 years ago – Google

9

Spectacular (as pretty much always from Kimpton). The front desk staff were incredibly friendly and helpful. The suite was massive and included a bathtub with TV, a stand-alone shower, and massive mirror and vanity. The king bed fit into the room a little strangely, but it's an old building, so they've done a lot to work with what they had. Higher floors offer great views of the surrounding city, which looked fantastic in the foggy evenings during the time we stayed. Thank you, Kimpton.

Amber Elliott
4 years ago – Google

10

I was in a completely beat after being stranded in Minneapolis after weather caused me to miss my flight. I couldn't get to the hotel until about 1am. I had no luggage or any type of overnight amenities. The Kimpton was a wonderful place to unwind after such a day and they provided me everything I had to have to make it overnight. Thank you Kimpton for a job well done.

Jim Brown
4 years ago – Google

10

The hotel is very nice and located in a desirable location. The rooms are of adequate size and elegance. Connected to this hotel is a very nice gym that guests can utilize for no additional charge. The gym is extravagant and includes a full size basketball court. The price is exceptionally good and this is one of the best hotels in the city.

Diana Tonn
4 years ago – Google

10

The holiday party was beautifully, the food was wonderful. The suite was gorgeous. The cons were the pillows were to soft, hard to sleep with those. Also for an unknown reason, when returning to our room, it was cold noticed the thermostat was set to off. Which was weird because it was on while we got ready before the event, in the room.

Wendy Anderson
4 years ago – Google

9

We were in town at the Kimpton Grand Hotel for a social event. The hotel was gorgeous and the staff was amazing! Would definitely come again!

Kanninto Medicci
4 years ago – Google

7

Prime location in downtown Minneapolis, stayed in a suite. When we first arrived to our room there was a room service tray from the previous guest that hadn't been removed yet. The room was overall clean but you could tell that there was a party of some sort as some decorations were still taped to the ceiling. Stayed on the 9th floor and had a view of the the neighboring buildings but that is to expected in downtown. Staff was very polite and courteous, but the door man and valet workers smelled heavily of marijuana.

Meg Smith
4 years ago – Google

6

Typical Kimpton: bizarre lobby aiming to be cool and falling well short. Rooms are spacious, clean, and comfortable. Wifi is spotty. Service is friendly and accommodating.

Nora Xu
4 years ago – Google

8

decently sized, beautiful, clean rooms. classic kimpton good taste in style and decor and very nice staff. this location is kinda in the commercial/business-y part of town and there's not thaaat much to do around... but the fitness center is ENORMOUS! like 30+ cardio machines, giant full sized volleyball court enormous.

John Koelbel
4 years ago – Google

10

Stayed here over the 4th of July, and had a great experience! We had a decent view despite being downtown. The hotel property, and rooms are amazing. Room service was quick and friendly, even for a mid-night snack. Our dogs were with us, and they were also treated very well by the hotel with their own beds, bowls, and snacks! Thanks for a great time.

BARBARA BRADFIELD
4 years ago – Google

10

Absolutely love the rich history of this beautiful hotel. They have a wonderful staff. The service and food are excellent. The rooms are well equipped and spacious. The gym, workout options and pool are awesome. They truly have everything you need for a vacation or business stay. I could live in the hotel.

Mark Paisar
4 years ago – Google

10

This hotel is very nice! It is well maintained and the staff were very helpful and attentive. I have to admit, the valet parking price had me worried at first, but having someone else do the parking in downtown Minneapolis was incredibly helpful. In the end, it was worth every penny for the ease of parking the car. Plus the in and out privileges were nice as well. The location of the hotel was great and the room was wonderfully decorated. The bar in the lobby was also nice. In all, a great place to stay!

Dan Hulleman
5 years ago – Google

9

The Hotel itself is great. The rooms have a great feel of home. But the staff really sets it apart from the rest. The concierge is top notch and is very accommodating and friendly. We had a mixup in booking (most likely our fault), Kevin and they made it right within 10 minutes. I would recommend to anyone.

Justin Long
5 years ago – Google

10

It was a very nice hotel and all the employees were extremely helpful and very friendly. They have directions when I was leaving and overall was a great hotel.

Timothy Kist
5 years ago – Google

9

Beautiful building. Nice rooms. Great service.

Nathan Shellito
6 years ago – Google

7

I enjoyed the experience overall, they treat you very well and in a professional manner. My room was clean, everything was comfortable and had a fine stay. The valet service was absolutely amazing. I was most impressed with them due to the fact that my car had died while it was parked in the lot (-15 degrees all three nights) and the valet had wonderful service. The man's name was Justin, he did everything he possibly could to help me out and giving as much time as he could to help me start my car. We couldn't get it started in the morning however so he asked one of the drivers to escort me to where I was going. I couldn't have been more thankful that day for a ride due to it being so frigid and I was already freezing from trying to start the car. Later in the day I had come back with jumper cables and Justin was there again, giving his time and going the extra mile. We got it started and everything turned out wonderful. I couldn't have asked for a better service, thanks again!