 920 reviews

The Ritz-Carlton Kyoto

Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku, 604-0902 Kyoto, Japan Access

The Ritz-Carlton Kyoto

The Ritz-Carlton, Kyoto, the first luxury urban resort in Japan, sits on the banks of the Kamogawa river, with sweeping views of the famous Higashiyama mountains. The resort features 134 guest rooms with traditional Japanese motifs, four restaurants and bars including modern Japanese cuisine and a spa for the ultimate rejuvenation.

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Limousine service
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Car rental
  • Concierge desk
  • Concierge floor
  • Express check-in
  • Express check-out
  • Front desk
  • Video checkout
  • Video review billing
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Boarding pass print-out available
  • Dry cleaning
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • FREE shoeshine
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Bookstore
  • Florist
  • Travelling with others
    Babysitting service
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Wedding services
  • Green facilities
    Low carbon footprint control

Rooms

  • Communication
    FREE toll free calls
  • Local calls
  • Speaker phone
  • Voice mail
  • Bedding
    Branded mattress
  • Cribs
  • Down/feather pillows
  • Duvet
  • Feather bed
  • Foam pillows
  • Rollaway bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Balcony/Lanai/Terrace
  • Blackout drapes/curtains
  • Connecting rooms
  • Outdoor space
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Bidet
  • Closets in room
  • Double vanity
  • Hairdryer
  • Hinoki tub
  • Lighted makeup mirror
  • Oversized bathtub
  • Phone in bathroom
  • Private bathroom
  • Separate tub and shower
  • Slippers
  • Upgraded bathroom amenities
  • Walk-in closet
  • Food & Beverage
    Bottled water
  • Coffee/Tea maker
  • Dish-cleaning supplies
  • Dishwasher
  • Kitchenette
  • Microwave
  • Minibar
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • DVD player
  • ESPN available
  • iPod docking station
  • Pay per view movies on TV
  • Premium movie channels
  • Stereo
  • TV
  • Business
    Chair provided with desk
  • Direct dial phone number
  • Large desk
  • Telephone
  • Green facilities
    Water purification system
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Alarm clock
  • Converters/ Voltage adaptors
  • Electrical adaptors available
  • Fireplace
  • Instant hot water
  • Pantry
  • Safe
  • Tables and chairs

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Tennis court
  • Games / movies
    Video games

Food and Drink

  • Meal plan
    Full american breakfast
  • Hot breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Dinner delivery service from local restaurant
  • Room service
  • Room service - full menu
  • Kitchen facilities
    Ice machine
  • Outlets type
    Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • Hot breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Payment type

     

Languages spoken

  • English
  • Japanese

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 134
  • Largest Meeting Room Size: 2596 sq. ft.
  • Largest Meeting Room Capacity: 250

Parking

  • Accessible parking
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Copier
  • Fax machine
  • Computer
  • FREE incoming fax
  • Business center
  • Telephone
  • FREE toll free calls
  • Overnight delivery/pickup
  • Post/parcel service
  • Printer
  • On-site business center
  • Meeting facilities
  • Voicemail

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control
  •  Water purification system

Most helpful reviews 9 20 reviews

Марина Абраменко
5 months ago – Google

10

Thank you so much for such a great service and quality!! Love this place with all my heart ❤ Breakfast was perfect! My favorite Pierre Herme croissants (classic and Ispahan) and yogurt❤ egg Benedict was the best!! and our restaurant stuff was on top! Definitely will come back!!

Justus Omweri
6 months ago – Google

10

The Ritz-Carlton, Kyoto. A superb hotel in the center of Kyoto city. Located next to the Kamo river, the hotel patrons enjoy a beautiful view of cherry blossom trees in spring and golden view of the autumn season. You can take evening strolls along the river. A place worth staying and visiting.

Jeff Burns
6 months ago – Google

9

Stayed in a Grand Deluxe Kamagowa Riverview room. Very spacious and the aesthetic of the hotel is “Japanese minimalism” …beautiful yet stark. Galley style bathroom and dressing area is a bit tight, but living space was very nice. There is no lobby “buzz” and it’s rare that you see other guests except at breakfast and dinner times. Western breakfast buffet had limited selection, but was very good. Cappuccino were outstanding. Rented bicycles from the hotel each day, which was a wonderful way to get around the city for shopping and site seeing.

Ed Lee
8 months ago – Google

9

Really wonderful stay. The location is quite good, next to river and 10 min walking away from both imperial park and busy sections of restaurants and shopping The service is spectacular. They have amazing selection of complimentary activities from bike rides to hiking to kids treasure hunting. Many are private group sessions by request - I can’t believe these are complimentary. The morning bike rides for example were excellent. Also great concierge - do feel free to email ahead any question or wishes, and of course in person The room itself is not bad either. We were told we got upgraded to garden view and while bracing for some boring public garden the way they did it was actually quite good and we end up enjoying it. Pretty spacious too for Japan. All in all - the best ritz Carlton I have stayed at by far.

Brian Lin
8 months ago – Google

10

This is by far my favorite hotel. Had 2 stays here during peak season (fall foliage), and still got upgraded both times. The rooms themselves are clean and large, and the view from the Kamogawa room is simply spectacular. You can feel in lots of different places within the room that they are really attentive to details. The sencha provided tastes really good, and the strawberries were very sweet. They have Japanese and Western breakfast options. Although I personally prefer the Japanese one, they were amazing. However, what makes the hotel stand out is the staff. Despite being peak season, they are always friendly and eager to help, and always with a welcoming smile. I once left my jacket in the restaurant when we were out for lunch, and upon hearing that, the staff immediately helped call the restaurant to schedule a time for me to pick it up. We will definitely come back in the future.

Rishabh chandyok
2 years ago – Google

9

Perfect, perfect! Expensive but worth every penny (yen). The service is impeccable, the room is insanely luxurious and the location is fantastic. The room is very large by any standard let alone Japanese ones. Beautifully designed and makes me want to redecorate when I get home. Can't wait to return!...

Alex Hague
2 years ago – Google

9

We were not guests at this hotel, but we went to the spa. The spa experience was absolutely amazing! From the welcome to the amenities to the actual treatment, the Ritz staff treated us like queens. Make extra time to sit in the relaxation room for some quiet time before and after your treatment; you’ll be glad you did! The staff also knew it was a celebration for my mom so they gave her a sweet little gift and a hand written card! The extra touches truly made this experience amazing.

Kaye Chen-Goddard
2 years ago – Google

10

Perfect, perfect! Expensive but worth every penny (yen). The service is impeccable, the room is insanely luxurious and the location is fantastic. The room is very large by any standard let alone Japanese ones. Beautifully designed and makes me want to redecorate when I get home. Can't wait to return!

Dale Rutledge
2 years ago – Google

10

This is truly a high class experience that makes you feel welcome. The moment you arrive you are greeted and taken care of (without feeling suffocated). I lost my wallet in the cab I arrived in and without a receipt or anything to help track it down, the RC got it back to me with-in 2 hours!! Blown away by every small detail in this gorgeous hotel. Def recommend the sushi bar for it's amazing fish quality and cascading waterfall backdrop. They offer many complementary activities for solo travelers or families (the electric bike ride along the river to a temple was stunning) so make sure to take advantage. Can't say enough nice things about this hotel. 100% recommend.

Navin Rai
2 years ago – Google

10

Can't say enough good things about the service here. My wife was feeling a bit ill when we arrived, so we planned on spending a few hours in the lobby just relaxing while they got our room ready. When I told Mika this, she got our room ready for us immediately and checked us in. Relaxing for a bit made us both feel better and quite literally saved Kyoto for us. Beyond the excellent service it's everything you'd expect from a lux hotel. Beautiful room design, great amenities, and friendly staff. Worth every penny.

Alvin CC Cheung
2 years ago – Google

10

The hotel is well maintained since the opening in 2014. Serving and housekeeping are excellent. The location is 10mins away from Kyoto station by taxi, which is convenient and comfortable enough for leisure stay. The washroom are clean and facilities such as doors, pipes and drainage are well maintained, smooth and quiet. Japanese breakfast are well-prepared and more than enough to start my day.

Omar Abdelsamad
2 years ago – Google

9

This has to be one of the nicest ways to spend your time in Kyoto. Peaceful and adjacent to the river, the Ritz is a small luxury hotel in Kyoto. Though the prices in Yen or hotel points may be out of the price range during peak season, we found it an excellent way to spend a weekend. I highly recommend taking the bike tours (ours was with Aqua!), which take you to some of the city's best sights before the crowd. The picture from the tour is something we will cherish for years to come. Also make sure to stop by the Michelin starred tempura restaurant located in the hotel. I have not had tempura this good since!!

Hamed Al-Khalifa
2 years ago – Google

10

The hotel feels new and the service is wonderful. Rooms are large and well appointed. Extremely helpful with bookings and reservations. Thanks location is great if you want to simply walk out or take a car.

Ric Kirkpatrick
2 years ago – Google

9

Tranquil location with beautiful zen gardens and water features. Short stroll to shopping with lots of restaurants and bars close by. The in house Mizuki restaurant is not to be missed.

Philip Ng
3 years ago – Google

10

Very beautiful hotel by the river. The staff were so helpful. Greet you off your car and escort you to the restaurant. Happy to show you around the hotel. The tempura restaurant is great. Make sure you sit at the bar counter where the chef will serve you piece by piece. Try the sparkling sake! Water feature outside the lobby is a great selfie spot.

Rob F
3 years ago – Google

10

Fantastic hotel if not the best in Kyoto. Certainly the best located top end hotel. Very welcoming and child friendly. Prices to match.

Rhys Brown
3 years ago – Google

5

The place is strongly beautiful however I found the service to be quite lacking. The lunch I had also took about 40 minutes. Far too long for a hotel of this reputation.

山下浩子
3 years ago – Google

7

rever side, quiet hotel. japanese modern, stylish interia. not so large, but laxuary.

Emmanuel Sauquet
3 years ago – Google

9

Amazibg location, amazing staff. The spa is incredible, the food also. All in all, probably the best Ritz Carlton ever.

Jessica Wang
3 years ago – Google

10

amazing and beautiful hotel with great amenities and service, including free bike tours and a swimming pool/sauna/steam room. Loved the breakfast and dinner at the hotel restaurants as well as the in-hotel Pierre Hermes shop. Very convenient location near the subway station, ippodo tea shop, and shopping arcades. highly recommend if you can afford it!

Sue Ann Marinas
3 years ago – Google

10

Exceptional service and wonderful activities! We had an exquisite sake tasting with and sake sommelier which I didn't not existed. Kate was a wonderful guide on our morning bike ride tour. Beth had great food and sight seeing tips. The property of beautiful and in a great location, made getting around the city easy for us. I would definitely come back and recommend anyone and everyone to stay here.

Andrew Chan
3 years ago – Google

10

Just Ritz standard... everything perfect... well blend of Japanese culture with modernisation. Good location for city visit. very peaceful looking out on to the river.

david guo
3 years ago – Google

10

Very attentive staff and beautiful hotel. Got upgraded to the garden suite room via gold status. Will definitely stay here again next time in Kyoto.

Jarvis William
3 years ago – Google

9

Literally my favorite hotel in the world. Something very special about the Kyoto Ritz, every detail is perfection. This is the purest and best blend of East and West.

Adam Hoover
3 years ago – Google

9

In a word...Perfection. That seems to be the motto of the staff at the Ritz Carlton Kyoto. Everything from the check in to the suite. The design aesthetic is unparalleled as well.

Ruiyi Guo
3 years ago – Google

9

I had a great stay here. The staff members are really nice and welcoming. The service is beyond perfect. Would definitely come back again.

Tina Ratcliff
3 years ago – Google

10

Amazing hotel, beautiful! We have had a perfect stay at the RC Kyoto, with 3 children. Lots to do for kids and adults. Friendly and helpful service.

Jonathan Chen
3 years ago – Google

9

Beautiful venue. Lovely cultural nuances in the rooms. One side faces the river, the other side a cemetery if you care about the view

Kate Stanford
3 years ago – Google

10

We have had a wonderful stay at the Ritz-Carlton Kyoto. It is beautiful and very well designed. The staff -- especially Guest Services -- is fabulous: they have done everything they can to heighten our experience at the hotel.

Luism131196
3 years ago – Google

9

By far one of the best hotels I have stayed in my life. The staff is remarkable, great food, great rooms and a truly amazing service. It offers a great handicapped accesible room for those in need of it. In general I had a wonderful experience.

Jad Haddad
3 years ago – Google

7

Nice central location, excellent view, huge rooms. Very good business hotel (although I was on vacation)

Green Hat
3 years ago – Google

10

Located on the Kamo River. The design is very traditional, but many hidden modern luxury elements , breakfast is delicious, and friendly staff. But I missed some activities , I might stay again next year.

Evonne Wang
3 years ago – Google

10

Amazing hotel! Very beautiful and the well balance traditional Japanese design with modern design😘

Richard Tran
3 years ago – Google

7

My partner and I made use of the deep tissue massage service at the spa. The staff were supremally friendly and the accommodations made the wait for our appointment comfortable. The massage itself was good, though the price paid was really inclusive of the accommodations of the entire experience; which was relaxing and worth having.

Comander615
3 years ago – Google

8

I have only stayed 1 night and one morning so far and my experience has been very pleasant. My only complaints is that the bathroom and toilet have almost no privacy and the knifes for breakfast have no serration

Cheryl Holdcroft
3 years ago – Google

10

Wow. Such a gorgeous property. Very Japanese- but they get he western parts just right too. Great service, attentive and thoughtful. Was traveling with a 9 year old. He got a pass for free ice cream every day! The architecture is also a treat. If you want high end in Kyoto- this is it.

Brad Nichol
3 years ago – Google

9

What an over the top, wonderful experience. The whole staff made us feel like we were famous. Already dreaming about a trip back!

Craig Van Velzer
3 years ago – Google

9

Ritz Carlton Kyoto is my favorite hotel in Japan. The staff, the architecture and location are all outstanding. I will definitely be back.

Seth Luan
4 years ago – Google

10

Awesome modern Japanese vibe. Tarrase seats highly recommended. They have heat lamps so it's warm even during winter.

Marc Lefkowitz
4 years ago – Google

10

Beautiful hotel in an amazing city. The service, setting, and rooms were all perfect. It's a very small property but done extremely well from the little brook at the entrance to the fixtures to the cute little banzai in the room.

Sergio Cucinella
4 years ago – Google

9

Marvellous upscale hotel in Kyoto. The rooms are spacious, comfortable and elegant. Everything single individual of the staff is super nice, helpful and proactive. The Japanese breakfast served at the restaurant is simply amazing and generous. The hotel is also located in a central position, not far from some temples and subway stations. This Ritz-Carlton hotel combine the high quality of the brand with the great Japanese hospitality!

James Huff
4 years ago – Google

9

The ultimate in luxury for hotels in Kyoto. If you are looking for the best accommodations to be had in Kyoto look no further. The hotel is a perfectly designed oasis. The staff goes above and beyond your typically service industry friendliness to give a truly unique experience that you will remember and talk about. The Concierge is well versed in all things Kyoto and can make recommendations and reservations. The pool and spa area is relaxing and refreshing. Be warned that this all comes at a steep cost. This hotel is certainly not for bargaining hunters.

David Higbie
4 years ago – Google

10

Modern luxury in a fantastic location that's walkable to many sights. Amazing staff ready to help at every turn. Great concierge service helped us secure restaurant reservations before we arrived. Interesting and comprehensive list of guided activities if you're inclined (we loved the early bike ride to Fushimi Inari shrine). Nicest sheets I've ever slept in. The RC Kyoto sets a very, very high bar.

Maria Arbusto
4 years ago – Google

9

The hotel itself, the rooms and lobby, are beautiful, but it is the impeccable service that will blow you away. Well worth the price and arguably one of the best hotels in Japan.

Alex Nutman
4 years ago – Google

9

Beautiful, peaceful hotel with great spa and amenities

Ginnyonfire
4 years ago – Google

10

True definition of luxury. We were pampered even before arriving as Mr Smekens reached out to us for any special requests for the family. We were welcomed and personally escorted by Arisa as soon as we reached the front door to our room for checkin details. The decor is beautiful, modern with Japanese influence and down right comfortable. They have thought of everything for us; from the daily guest entertainment activities, the muse before our meal, the self illuminating light in the walk in closet to the Nespresso coffee machine for addicts like me. We were totally relieved of our exhaustion. We'll come back to Kyoto just to stay here again.

Peter Paschalides
4 years ago – Google

10

Best Hotel I have stayed in. Modern with Japanese influence. Loved it!

Jett Wang
4 years ago – Google

10

One of the best experiences I've had staying at a hotel. The hotel is located right next to the river and within walking distance to many shops and restaurants. The staff at the Kyoto Ritz-Carlton were extremely polite and helpful. The concierge was very knowledgeable of the Kyoto area. The rooms were very comfortable, clean and accomendating.

Christopher M Yasuma
5 years ago – Google

9

The service and staff are amazing. The front office manager e-mailed us before arrival and asked us if we had any special requests. We requested to have these snacks from Kyoto that are very hard to get. When we checked in, they offered it as a gift to us in our room. What service!

Howard Wang
5 years ago – Google

9

This is the best modern luxury hotel in Japan. Beautiful facility, outstanding service. Not the authentic Kyoto experience (a la ryokan) but for modern amenities, it is difficult to beat.

Andreas Ludwig
5 years ago – Google

9

Excellent hotel with most elegant rooms I have seen for years.

Ortelius Abraham
5 years ago – Google

5

☆ 京都リッツカールトン、2014年2月7日開業、積水ハウスが建てリッツカールトンが運営、4階建て。1970年開業のホテルフジタ京都は石原裕次郎、高倉健の定宿、鴨川のせせらぎの聞こえるホテル、2004年負債圧縮の為藤田観光が積水ハウスに売却した。

Soyoung Lee
5 years ago – Google

9

리츠칼튼