 843 reviews

The Westin Resort Guam

105 Gun Beach Road, Tumon, GU 96913, United States Access

The Westin Resort Guam

Escape to a luxurious tropical paradise with star-sand beaches and sparkling turquoise waters at The Westin Resort Guam. Our ideally-located oceanfront hotel on Tumon Bay is an awe-inspiring natural destination that will leave you feeling better than when you arrived. Take a dip in our refreshing pools, explore crystalline waters by kayak, scuba dive alongside colorful fish, sign up for Westin Family programs or engage in entertaining magic shows to spark your inner imagination. Stay active in our 24-hour WestinWORKOUT® Fitness Studio, shop till you drop in Guam's duty-free stores or relax in our full-service spa. Catch up on sleep with our Westin Heavenly® Bed and revitalize your well-being with delectable onsite dining, including an award-winning buffet boasting International cuisine. Guests seeking the ideal venue for business meetings will be delighted with our hotel's exquisite event spaces boasting room for 400 attendees. The possibilities are endless for lasting memories at The Westin Resort Guam.

With its blend of abundant natural beauty, rich culture, and family-friendly activities, Guam is a tropical paradise like no other. Whether you are here on a family vacation, a romantic retreat, or a business trip, youll soon understand why more than 1 million visitors are drawn to Guam each year.
Bask in perennial summer weather, relax on gorgeous white sand beaches, or dive in to explore the colorful underwater sea life and coral reefs. Indulge in a shopping spree—here on Guam, tax-free shopping is made all the more tempting with a glittery array of retail outlets, American name brand mega stores, high end boutiques, and department stores. Tantalize your taste buds with a delicious variety of international cuisines from Guam, America, China, Japan and beyond.
Welcome to the island of endless possibilities.

Accessibility

The Westin Resort Guam
105 Gun Beach Road, Tumon, GU 96913, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Car rental
  • Concierge desk
  • Express check-in
  • Express check-out
  • Front desk
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Coin operated laundry
  • Currency exchange
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Onsite laundry
  • Safe deposit box
  • Security
  • Wakeup service
  • Outlets
    Gift/News stand
  • Travel agency
  • Travelling with others
    Babysitting service
  • Child programs
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms

Rooms

  • Communication
    Local calls
  • Two-line phone
  • Voice mail
  • Bedding
    Branded mattress
  • Cribs
  • Down/feather pillows
  • Foam pillows
  • Hypoallergenic pillows
  • Super comfy bed
  • Special features
    Adjoining rooms
  • Balcony/Lanai/Terrace
  • Blackout drapes/curtains
  • Connecting rooms
  • Maid service
  • Outdoor space
  • Soundproofed room
  • Bathroom
    Hairdryer
  • Phone in bathroom
  • Separate tub and shower
  • Slippers
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Refrigerator
  • Entertainment
    Newspaper
  • TV
  • Business
    Data port
  • Desk
  • Direct dial phone number
  • Fax machine
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Alarm clock
  • Iron
  • Non-smoking
  • Safe
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Knock light

Recreation

  • Pool
    Beach
  • Outdoor pool
  • Pool
  • Wellness
    Health club
  • Spa
  • Whirlpool
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Jogging track
  • Jogging trail
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Buffet breakfast
  • Continental breakfast
  • Full american breakfast
  • Hot breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Kitchen facilities
    BBQ/Picnic area
  • Ice machine
  • Kitchenette
  • Outlets type
    Cocktail lounge with light fare
  • Coffee shop
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Buffet breakfast
  • Hot breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
Children who are 11 or younger sleep for free in the room's existing bedding shared with a paying adult. If extra bedding is required, a fee will be incurred. Cribs are free of charge.

Pets are allowed upon request. Charges may be applicable.

Payment type

      

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Russian

Welcome capacity

  • Number of Meeting Rooms: 12
  • Number of Sleeping Rooms: 430
  • Largest Meeting Room Size: 3101 sq. ft.
  • Largest Meeting Room Capacity: 400

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Certified wedding planner
  • Meeting planner

Environment

Property's Green Action

We aim to reduce energy usage per hotel room. We implement water reduction methods that do not affect the guest experience. We support Fair Trade practices. We also increase procurement of food and beverage grown and produced locally and minimize the procurement of overharvested or endangered species of both plants and animals.

Most helpful reviews 8 43 reviews

Barry Holsinger
1 year ago – Google

8

Why give 4 stars to an otherwise 5 star hotel? Simply put, the bathrooms are kind gross. Water spots on the glass shower walls so dense the walls might as well have been ceramic tile. A toilet that refused to flush properly. And... mildew... here, there and everywhere. I get it. It's a tropical island. It is always hot and humid. So use bleach! Bleach everywhere! Also.... a lot of the equipment in the workout center was not working. Overall, though, a very deluxe hotel. Light years ahead of the Holiday Hotel. That place was really bad.

Carine Wong
1 year ago – Google

9

Good location and helpful staffs for extra bed setting before check-in, transportation and pool access with locker after check-out. Comfortable room with partial ocean sunset view. Sure will come to stay again.

Michael Clancy
1 year ago – Google

8

Nice hotel. A little dated but well kept. Big spacious rooms. The beach is really nice, waist deep all the way out to the reefs it's a long way away. Water was a little warmer than I expected. Location is good, right at the top of the hill with a bunch of places to eat. Great views and really calm water just outside the hotel. Bathroom in good shape although really bad waterspots on the shower glass. Guessing hard water here on Guam.

The Dawson's
1 year ago – Google

8

A good hotel on an amazing beach. Bring snorkeling gear to really enjoy the sights.

Shay Garrison
2 years ago – Google

10

Pretty amazing hotel! They were so so sweet to us. The rooms iron was older and it got a HUGE iron stain on my husbands military uniform and when I went down to ask if they had lemons or vinegar they felt so bad they came up to our room and had the uniform dry cleaned and fixed for him. So test your rooms iron on something before your clothes but they were sweet to fix the problem. And the rooms were great and clean! The pool was amazing. The food in the hotel restaurant was delicious and I would go back just to eat there. Kind of expansive per meal but worth it if you love a fancy buffet(Lobster/shrimp/steak/sushi/omelet bar ethnic food/etc). The beach access is amazing and beautiful you will love every inch of it! Truly picture perfect. We did not do any of the sight tours but they offer a ton so those are options. Cons- not great laundry options, only 2 laundry rooms In the whole hotel and they are on the 4th floor and another floor. With 2 small washer/dryers. Was there for a week with my family so we had to wash clothes and finding an opportunity to wash was hard the machines were always being used. And I disliked how the room we had did not have a fridge it just had a drink chiller which really wouldn't even keep a drink cool so we could not have milk or other foods Im the room.

SBV327
2 years ago – Google

8

Hotel is very nice. The clothing store is quite expensive. The breakfast buffet is legit. Big selection of foods and the beach pool area is quite nice.

Jerry Echon
2 years ago – Google

8

I just go here for the gym but it's still a nice place to stay. If you want to go here for the gym it's ideal to have a partner so the cost is a lot less.

Alex Gagaring
2 years ago – Google

10

Love this hotel. Situated in what used to be known as Blue Lagoon because of the beach and clear waters. Taste restaurant. Good people.

Sabrina Cain
2 years ago – Google

10

Nice hotel! Friendly staff.. very clean! Amazing view.

Edgar Dumlao
2 years ago – Google

7

Classy Lobby with aerial views of the interior rooms. Perfect for sitting at the lobby and enjoying coffee or beer. Restaurant offerings are very good, from Italian to Japanese and their award winning lunch and dinner buffet offering. Rooms are spacious and clean.

L Franyie
2 years ago – Google

9

Guam in general is a place I can live my whole life, beautiful, nice people, and this particularly hotel is just dream. Beautiful hotel, costumer services 5 stars. I will never forget that experience.

Eric Chuang
2 years ago – Google

5

Pro: 1. location is fine, close to town center by around 3-min walk. 2. Generally, service is good. Cons: 1. Our shower room had a leaking problem since day 1 we lived in, and my 1-year-old daughter slipped in the bathroom and hit her head because of this. Until day 5, last night of our stay, the problem was still there and they had checked it 3 times already. Normally hotels should have suggested a room change but not this one. 2. Aged deco and room equipment. We were really looking forward to coming to Westin as our first time to stay in the series, but eventually it turns out that we had more disappointment.

Joshua Stokes
2 years ago – Google

9

Nice hotel with lots of amenities and plenty of activities within the complex. Rooms are comfortable and spacious

Hyun No
2 years ago – Google

9

The beach water is so clear and warm, and the hotel is located beautifully at the end of the beach at a great place for casual snorkelling. It's pleasant and beautiful place.

Ja mi
2 years ago – Google

8

I like to go there when I want to go to the beach. I love their cafe. I usually stop there and get an earl grey iced tea and a slice of hazlenut cake. Actually, it has been a while since I got one... maybe they still have it. Any way, I always get the tea. I've never stayed there, but I did get the prenatal massage at Mandara Spa and it was great. I highly recommend it.

Eric Gor
2 years ago – Google

8

Like it's own little resort. It has several restaurants, two pools,a spa, several bars including one at the pool, and direct access to a fairly private beach. The only thing I would have liked would be microwaves in the room. You can request one but they have limited supplies. There is a small fridge but it not good at keeping multiple things cold (technically just a chiller)

Tara Chan
2 years ago – Google

8

This resort hotel proved to be quite good. Checking in was a breeze, and I enjoyed all the workers I'd encountered in the hotel. The location is nice since it's on the main Tumon strip. The beach is pretty small, so expect it to be crowded during peak season. I really liked my spacious room. Their Heavenly Bed was indeed heavenly. I didn't encounter any high noisy level, so I was able to relax in my room each night I left this hotel as a fan of the Westin brand. If I return to Guam, and I want a luxurious place to stay, I'll return to Westin!

Kristina Layco
2 years ago – Google

9

Excellent customer service. Our wàitress was really friendly. Thank you for making my birthday dinner extra special. Thank you for my surprise birthday cake. Keep up the good work. Happy Holidays. ❤❤❤

Kevin Taitague
2 years ago – Google

7

Had a department luncheon gathering at Taste. Staff and management (didn't get his name) awesome customer service and very helpful. Variety of food and it was Great. Co-workers had the crab but they didn't have enough of the cracker utensils to give more then 1 per table.

Kenneth Richter
2 years ago – Google

7

Well furnished rooms in a good location. The shower was one of the best I have ever had. The beds are very soft as well.

Corinne Duenas
2 years ago – Google

10

Beautiful hotel. Gorgeous pool. Easy beach access. Great spa at amazing prices.

Nick Palomo
2 years ago – Google

9

We stayed at this hotel for two days over the weekend. The front desk and house keeping staff were friendly and helpful. The beds were comfortable and the rooms were large enough to accommodate two people. We had a partial ocean view but we could see half of the bay, sunset was the best time to be on the balcony. Will upgrade to get lounge access next visit.

B. Kwan
3 years ago – Google

7

This hotel has a good location to the beautiful white sandy beach, every room has a balcony with a nice ocean view (Great for Sunset viewing). Also, 5-10 minutes walking distance to nearby shopping arcade and downtown Tumon district. The staff are so helpful and nice. The hotel restaurant serves seafood and steak buffet every night which is worth to try. However, the furniture inside the room and some facilities in the hotel are quite old but acceptable for a short vacation.

Rose Castro
3 years ago – Google

9

Had Sunday brunch with my sisters and experienced the best service. The service was great. All of the waitstaff was attentive and pleasant. One of our servers Ms. Shenna, was so accommodating by providing us with the applications to become members. As a family we enjoyed our experience and look forward to our next family event to celebrate at Taste!

Shea Santos
3 years ago – Google

7

The buffet (Taste) is delicious. The staff is friendly and the rooms were exactly what I thought it would be. The only 2 things I didn't care for was that in my room there was no refrigerator only a "chiller" for drinks. Second there was microwave.

Frank Jordan
3 years ago – Google

9

Beautiful ocean view rooms. The hotel provides countless amenities and customer service is excellent.

Michael Stocker
3 years ago – Google

10

Accidentally booked the wrong dates and came in a day late. The hotel staff held my room despite not being able to reach me and were very accommodating once I arrived. The hotel itself is quite nice also.

Changsoo Lee
3 years ago – Google

9

I love its private beach. A little bit old but neat and clean. The resort provides its guests with chairs and cavanas for free.

Gabriela Rhodes
3 years ago – Google

7

Amazing view from the room balconies onto the ocean. ...but is there really a bad viewpoint in Guam??? Nice breakfast buffet with diverse selection

Neill Batley
3 years ago – Google

9

Nice rooms, safe area, many local foodery places, and located near the strip.

Susie Nielsen
3 years ago – Google

7

Best bed I've ever slept on in a hotel. This was worth the price. Wish we had chairs for balcony. But all the staff was amazing, the restaurants were good (over priced for sure but it's a resort) the spa was great,and the pool and beach access,well my husband and I planned to do a ton of touristy things but wound up living in the lounge chairs! I would definitely stay here again! Just be aware of the 100$ a day deposit Not always listed (depending on your booking site) on top of your room rate. And the hotel rate to shuttle u from airport was steep,was cheaper to rent a car and park for free.

Jon Mendiola
3 years ago – Google

5

We enjoyed the food at Taste. Had a really great time with family. Although, I have to say the service attendants could use a bit more training in Customer Service Etiquette.

Adam Garcia
3 years ago – Google

8

Bonito na tåsi yan bista(view). Bonito yan gåsgas na kuåtto kontodo i sanhiyong yan i halom i otét(hotel). Båba na estasionamiento (parking), lao guaha "valet". Kómodo na lugåt giya Tumhom. Guaha dikike' na båra(bar) yan pissina(pool)...

Jade Phoenix
3 years ago – Google

7

Beautiful and well kept hotel. Not a fan of the positioning of the building, which was their attempt to give everyone an "ocean view" but that's only true when you lean over your small balcony railing and crane your head in the direction of the shore. Right in the "downtown" area which makes it convenient for walking to all sorts of nearby places. Westin has an underground parking garage, which is convenient. MANDARA SPA is inside the Westin. The spa was the BEST MASSAGE EXPERIENCE I've ever had. Couple's massage... very serene, respectful, and high quality service. Thoroughly relaxing. Can't praise this place enough... HIGHLY RECOMMEND Mandara.

Hiro Ishiguro
3 years ago – Google

9

Their crabs are so tasty and amazing. I dine out here every time I visit Guam and I think this is the best restaurant in Guam.

Mike McD
3 years ago – Google

10

Great service at all restaurants and stores

Erica Cruz
4 years ago – Google

8

They have really nice meats and a variety of desserts to include awesome banana pie!! Overall I would come again.

Ken Roldan
4 years ago – Google

8

Nice hotel. Great beach front location. Rooms and restaurants are awesome. Staff are friendly.

Clayton M
4 years ago – Google

8

We ate at Taste, one of the Westin's buffet restaurants. Impressive selection of seafood. My nephew tore up a couple pounds of stone crab claws. I had a slipper lobster. I can even remember the last time I had slipper lobster. I guarantee 90% don't even know what slipper lobster is, but you can get it here. All you can drink wine and beer, Heineken at that. A little pricey but worth the awesome seafood selection.

John Taplett
4 years ago – Google

10

Does not suck and they are receptive to sailors on port calls. Go Navy!

Genevieve C
5 years ago – Google

10

Right on the beach with great service and staff. Shuttles pick you up on the main road to take you to several areas around the island. The hotel has some nice gift shops, a good bar near the check in area and downstairs leading out to the pool is a restaurant and spa. Love staying at this hotel.

Gary Bacon
5 years ago – Google

8

Excellent location, outstanding staff..

Gary Rolley
5 years ago – Google

8

It may need a lick of paint here and there, but you will enjoy the resort stlye open atmosphere and the beach is absolutely amazing. The service is very good with all levels of staff very friendly. It is only a short walk to some very nice eateries (eggs and things is fantastic). Across the road are some nice convenient stores and there is a bus stop outside the hotel. Their shuttle is 25 dollars per person to the airport, so a taxi is best. A long island ice tea in a lounge on the beach at sunset is very relaxing.