5 832 건의 리뷰

Homewood Suites by Hilton St Louis - Galleria

8040 Clayton Road, Richmond Heights, MO 63117, United States 접속하다

Homewood Suites by Hilton St Louis - Galleria

Hilton St. Louis -Galleria의 Homewood Suites는 중앙에서 Lambert International, St. Louis 공항 및 St. Louis 시내에 위치하고 있습니다. 이 호텔은 지역 프리미어 비즈니스 디스트릭트 인 Clayton시에 인접 해 있으며 Richmond Heights Metrolink 역에서 불과 2 블록으로 공항, 시내 및 주변 대도시 지역에 편리하게 접근 할 수 있습니다. 우리의 넓은 모든 욕실 숙박 시설에 며칠 동안 또는 장기 숙박을하십시오. 세인트 루이스의 프리미어 호텔로서 호텔 손님은 다음을 포함하여 도시 최고의 명소의 짧은 거리 내에 있습니다. 세인트 루이스 동물원 * 포레스트 파크, 세인트 루이스 미술관 및 Muny * Fox Theatre * 세인트 루이스 과학 센터 * 에드워드 존스 돔, 세인트 루이스 램스, 세인트 루이스 컨벤션 센터 옆에 중간 또는 확장 비즈니스 세인트 루이스에 머무는데도 우리 호텔은 다음과 같은 세인트 루이스 최대의 비즈니스와 가까운 곳에 위치하고 있음을 알게 될 것입니다. Young * Clayton & APOS;의 비즈니스 지구 * 워싱턴 대학교에서도 우리의 넓은 스위트는 별도의 생활 및 수면 공간이있어 세인트 루이스의 확장 된 호텔에 손님이 집에있는 느낌을주는 다양한 편의 시설을 포함합니다. 호텔 스위트 룸은 각 호텔 스위트 룸과 함께 제공됩니다. * 냉장고, 전자 레인지, 조리기구,기구 및 장소 설정이있는 완비 된 주방. * 32 & quot; 주문형 영화가있는 평면 패널 LCD 텔레비전 * 고속 인터넷 액세스, 유선 및 무선 * 2 개의 전화기, 데이터 포트 및 스피커 폰 추가로 Hilton St. Louis의 Homewood Suites-Galleria Guests는 무료 스위트 스타트를 즐길 수 있습니다. 매일 따뜻한 아침 식사와 월요일부터 목요일까지 환영하는 홈 리셉션은 가벼운 식사 및 음료 (현지 법률 적용)를 포함합니다. 호텔도

The Homewood Suites by Hilton St. Louis - Galleria is centrally located to Lambert International, St. Louis Airport and Downtown St. Louis. The hotel is adjacent to the city of Clayton, the regions premier business district and is just two blocks from the Richmond Heights Metrolink station that will provide convenient access to the airport, downtown and the surrounding metropolitan area.

객실

접근성

Homewood Suites by Hilton St Louis - Galleria
8040 Clayton Road, Richmond Heights, MO 63117, United States

호텔

  • 인터넷
    무료로 인터넷 접속
  • 무료 와이파이
  • 초고속 인터넷
  • 고속 무선
  • 교통
    무료 주차장
  • 실내 주차장
  • 현장 주차
  • 주차
  • 주차장
  • 보안 주차장
  • 기차 액세스
  • 프론트
    24 시간 리셉션
  • 수하물 보류
  • 일찍 체크인
  • 체크인 익스프레스
  • 익스프레스 체크 아웃
  • 프론트 데스크
  • 늦은 체크 아웃 가능합니다
  • 멀리 작업
    비즈니스 센터
  • 전기 콘센트 책상
  • 일반
    공기 조절
  • 온수 객실
  • 내부 복도
  • 금연 객실
  • 전용 욕실 또는 샤워
  • 공공 장소의 공기 조절
  • 호텔 서비스
    ATM / 현금 지급기
  • 드라이 클리닝
  • 화재 안전 준수
  • 풀 서비스 하우스 키핑
  • 식료품 쇼핑 서비스 제공을
  • 헤어 드라이어
  • 객실 매일
  • 다리미판
  • 세탁 / 주차 대행 서비스
  • 현장 세탁
  • 공공 주소 시스템
  • 안전 금고
  • 보안
  • 주차 대행 청소
  • 주차 대행 당일 드라이 클리닝
  • 모닝콜 서비스
  • 아울렛
    잡다한 / 편의점
  • 다른 사람들과 여행
    어린이 환영
  • 가족 계획
  • 애완 동물 환영
  • 얻기 쉬운
    이용 가능한 편의 시설
  • 엘리베이터
  • 이벤트
    회의 시설
  • 저녁 리셉션
  • 회의실
  • 녹색 시설
    지역 사회 참여

객실

  • 통신
    객실에서 무료 와이파이
  • 다중 회선 전화
  • 스피커폰
  • 두 회선 전화
  • 음성 메일
  • 침구
    유아용 침대
  • 화장실
    욕실 용품
  • 음식 및 음료
    커피 / 차 메이커
  • 마이크로파
  • 환대
    모든 뉴스 채널
  • 케이블 TV
  • CNN의 availaible
  • 무료 영화 / 비디오
  • 신문
  • 사업
    데이터 포트
  • 사용 가능한 예비 전원 콘센트
  • 메시지 빛 전화
  • 일반
    에어컨은 방에서 제어
  • 알람 시계
  • 화재 경보
  • 금연
  • 자기 제어 가열 / 냉각
  • 연기 탐지기

휴양


  • 실내 수영장
  • 웰빙
    자쿠지
  • 소용돌이
  • 적합
    24 시간 피트니스 센터
  • 운동 체육관
  • 피트니스 센터

음식과 음료

  • 식사 계획
    뷔페 아침 식사
  • 무료 조식 뷔페
  • 무료로 전체 미국의 아침 식사
  • 특별한주의
    무료 칵테일
  • 무료 저녁 리셉션
  • 무료 객실 내 커피 / 차
  • 로비 커피 서비스
  • 환영 음료
  • 서비스
    룸 서비스
  • 채소 식료품
    로컬 및 제철 음식
  • 주방 시설
    바베큐 그릴
  • 간이 취사장
  • 아울렛 입력
    칵테일 라운지

아침 식사

  • 무료 조식 뷔페
  • 무료로 전체 미국의 아침 식사
  • 뷔페 아침 식사

주택 정책

  • 체크인 시간 : 15:00
  • 체크 아웃 시간 : 12:00

정책 취소
모든 예약 보증금이 필요하지 않는 시간을 호스트하기 위해 24 시간 취소해야합니다. 예약이 전자적으로 이루어 한 경우 혼란과 노 쇼 법안을 피하기 위해 전자적을 취소하십시오. 변화에 대한 정책 될 수 있습니다.

다른 사람들과 여행

어린이 정책
당신과 함께 투숙하는 어린이 18 이하 및 3 또는 4 성인 무료입니다.

애완 동물 요청에 따라 사용할 수 있습니다.
$75(1-4n)$125(5+n)Max:2pets,dog/cat only

언어 음성

  • 영어

관리 안내 서비스 팁

월요일부터 목요일까지 우리 식당에 들러 우리의 무료 저녁 사교에 빠지십시오. 음료와 작은 접시제품을 즐기면서 친구, 가족 및 Homewood Suites 직원과 사교 활동을하십시오. 이들은 전채 또는 작고 만족스러운 식사와 같은 적절한 크기입니다.

에 오신 것을 환영합니다 용량

  • 회의실의 수 : 1
  • 잠자는 객실 수 : 158
  • 가장 큰 회의실 크기 : 546 sq. ft.

주차

  • 무료 주차장
  • 실내 주차장
  • 현장 주차
  • 주차
  • 주차장
  • 보안 주차장

예의

  • 최대 좌석 수

환경

부동산의 그린 액션

환경 문제는 전 세계 사람들과 생태계의 복지에 영향을 미친다. 우리는 우리의 가치 사슬에 걸쳐 가능한 한 효율적으로 운영하기 위해 노력하고 있습니다. 저탄소 미래를 위해, 우리는 절감하고 에너지와 물 사용을 모니터링 할 수 있습니다. 매립지에 우리의 폐기물을 줄이기위한 노력의 일환으로, 우리는 폐기물에 대한 포괄적 인 전략을 만든 우리의 운영 및 공급 체인에서 음식물 쓰레기를 줄이기 위해 WWF와 함께 노력하고 있습니다. 책임 조달은 차이가 우리가 가능한 한 로컬 상품과 서비스를 소스.


  •  로컬 및 제철 음식
  •  지역 사회 참여

인증

ISO 14001

ISO 14001은 효과적인 환경 관리 시스템을 설치하는 방법을 설명하는 국제적으로 인정 된 표준입니다. 다음과 같은 환경 적 책임을 간과하지 않고 비즈니스가 상업적으로 성공을 거두도록 돕기 위해 설계되었습니다. • 환경 성과 향상 • 끊임없이 지역 및 국가 규정 및 기타 요구 사항을 준수해야합니다. 소비 • 폐기물 재활용 및 회복 촉진 • 직원 간의 환경 인식을 높이고 활동에 모범 사례를 채택하도록 교육 • 에코 레이블 하우스 키핑 제품 사용 • 지속 가능한 임업 인증 용지 사용

ISO 50001

ISO 50001은 ISO 9001 또는 ISO 14001과 같은 다른 잘 알려진 표준에도 사용되는 지속적인 개선의 관리 시스템 모델을 기반으로합니다.이를 통해 조직은 에너지 관리를 품질 및 환경 관리를 개선하기위한 전반적인 노력에 더 쉽게 통합 할 수 있습니다. ISO 50001은 조직에 대한 요구 사항 프레임 워크를 제공합니다. -보다 효율적인 에너지 사용을위한 정책 개발 - 정책을 충족하기위한 목표 및 목표 수정 - 데이터를 사용하여 에너지 사용에 대한 결정을 더 잘 이해하고 결정합니다 - 결과 측정 - 검토 얼마나 잘 검토 정책은 작동하며 지속적으로 에너지 관리를 개선합니다.

가장 유용한 리뷰 8 32 건의 리뷰

Jai Chandarana
6년 전에 – Google

8

The rooms were comfy. Getting a little outdated. Stains on chairs and carpets. Right across the mall with decent food options. Staff was nice. Gym looks like retro 80s gym but a good gym for hotel. Breakfast was good. Evening social was good as well.

Jeremy Rasnic
6년 전에 – Google

6

Pros: Convenient to metro link tram. Updated rooms and decor. Staff was pleasant and helpfull. Shuttle service to surrounding area including metro link. The ceiling fan was quiet and worked well with the A/C. Cons: Don't use shower heads that can't adequately disperse water at a pressure intended for the setting. In other words, either change your shower heads or up your pressure. The breakfast containers for sausage and eggs were broken. The handles were not attached as they should be. Takeaway: I'd stay here again, but would like the shower head to have more pressure.

Mathew Cramer
6년 전에 – Google

6

Diamond member. Disappointed by hotel and staff. Kinda a mixed bag here. Some staff was great, others just so so. Air conditioners in the two room suite ran 24x7 and couldn't cool down the rooms. Water pressure in shower was poor, but acceptable by hotel standards. One of the pillows in the room was heavily stained and quite disgusting. Breakfast was a normal Hilton property breakfast buffet, but had a few extras I don't usually see at other hotels. Pool was nice, hot tub was extremely hot. Hotel is right next to highway. Overall, I would probably look at other options when I return.

Jacob Fedorchik
6년 전에 – Google

9

Homewood Suites has provided one of the greatest hotel stays I have ever had. The location is perfect for visiting St Louis and their shuttle service is great. The staff has been nothing but helpful with recommendations and assistance when it is needed. I would recommend this place any day of the week and will stay with them again if the opportunity arises again.

Angel Prince
6년 전에 – Google

7

This is a very nice hotel for long stay. The rooms have a small kitchen net. They have a full size ice box, microwave and table and chairs.
They have a couch and coffee table area sitting area. The beds are comfortable and the cleaning service gives you lots of towels and necessities.
I actually left my Yeti cooler there this week, that I use with my sight dog and they are in the process of mailing this to me. I stay here often and this was the first time I left a Item. So I appreciate them sending it to me at my cost.
They are close to shopping and other known locations of St. Louis and close to the metro. It does have a pool, and the traffic isn't heard from inside with the tv on during the day and at night its not noticeable as it slows way down.
They also have a complimentary breakfast. All in all its a good hotel. I gave it a 4, I leave 5 stars for the hotels like the Grand Floridian, The Four Seasons etc,, you can compare the extras and understand why some are 4s and some are 5s. This Hotel would be a 5 if they could offer all the extras this is a business hotel more then a vacation hotel.

Kenneth Clayton
6년 전에 – Google

10

We always like to get a suite when we travel with the kids. That way we're not all on top of each other. Homewood has excellent rates and is conveniently located throughout the U.S. Every evening they have a managers special, with snacks and drinks, beer or wine. There is always a pool and spa to keep the kids occupied. My wife likes to burn off big vacation meals in the well equipped fitness rooms. I like to relax and watch the kids in the pool.

Sara Shabat
6년 전에 – Google

9

Very nice and the rooms are big clean great service. Definitely will be back here for our next visit in St Louis !

Chris Wiegman
6년 전에 – Google

10

From check-in to check-out the staff was fabulous and the rooms clean. I'll definitely look here again the next time I'm in the area.

Kristin Sohl
6년 전에 – Google

10

Great service and excellent location. Nice, clean rooms. Large and spacious. Excellent breakfast. Very willing to accommodate business travelers

Chris Gill
6년 전에 – Google

5

This extended stay hotel is about middle of the pack when it comes to offerings, hence the 3 stars. It does have a pretty nice workout room and there is a pool and spa. Food and drinks are served 4 nights a week. The rooms are pretty spacious, but the TV is a little dated, the kitchenware could be a lot better, and my stove has a broken burner. The internet speed is very slow and my showerhead/water pressure could be better. Overall, not a bad place to stay, but when you know you're gonna be here a couple months, those negative things can really be amplified.

Dawn Daniels
6년 전에 – Google

8

It's was and inviting. The work staff were all friendly, not just the front desk person, but also the other workers who clean the room and the cook staff also. The amenities were awesome. A swimming pool full weight room, comp breakfast and dinner. Nice roomy rooms and clean and cozy. Also very comfortable beds.

Shelly Spinnato
6년 전에 – Google

10

I was in town with my son for a Cardinal's game and we loved every bit of this hotel! The room was so fresh and so clean:) Delicious breakfast..... I didn't realize the stay would include free drinks and snacks during social hour so that was a nice treat!! I definitely recommend this hotel!

lydia griffith
6년 전에 – Google

9

Really nice hotel! Staff was helpful, good breakfast spread. And it was great to be able to walk to dinner nearby. I didn't use the shuttle, but it was nice to have the option. Free parking and easy to get to as well. I would definitely stay here again .

Noah Bisel
6년 전에 – Google

8

Nice hotel centrally located outside of downtown. Very close to the highway (right next to it actually, but it's not a nuisance) so getting downtown is very easy. It's also great to be literally across the street from the Galleria and have lots of shopping options available.

The hotel itself is very nice! Almost all of the rooms are suites, and even the ones that aren't have a wet bar, fridge, and microwave in the room. Lobby was kept very clean, breakfast was nice, and the staff was very friendly. We'll definitely stay here again when we come back!

Margery Rafalowski
7년 전에 – Google

8

Great location! Easy was to many dining options and shopping. Quick trip to Forest Park. Clean accommodations and friendly staff. Hot breakfast was fresh and they kept it stocked. Hotel could clearly use a bit of facelift, but not rundown. We will stay here next time we're in town!

Nate S
7년 전에 – Google

10

This place was great. I had some unlucky issues with my room which is a bit dated with stained carpet and walls, but management quickly addressed my problems properly. The gym at this place was best hotel gym Ive ever seen. I would have paid for a membership here. Food service was great with tap beverage service on week nights. Small pool but wasn't an issue for me. Great patio/fireplace in back. Would definitely stay here again. If I had any complaint it would be that there was only one washer and it was pretty antiquated, but it got the job done.

David White
7년 전에 – Google

4

Outdated decor. Caulking in shower is orange displaying a lack of cleanliness. Refused to offer complimentary upgrade even though I'm a Diamond customer. Staff is friendly but don't seem to care about customer service. Came back to room after work and found for open and room not fully cleaned. Front desk confirmed that room was cleaned per the list. Apologized but didn't really display any care about the situation. Don't recommend this location.

Matthew Rollins
7년 전에 – Google

8

The location of the hotel is great for shopping or visiting local St Louis attractions. The view from our room didn't have much of a view. The hotel has an indoor pool and hot tub. They also have an outdoor fire place for those who enjoy peaceful afternoons outside. The staff was friendly, courteous, and professional. The room was spaceous enough for a family of four.

Terry Gilbert
7년 전에 – Google

6

Stayed here twice, each time traveling with family. As far as Homewood Suites' go, this is mid-tier. Staff is accommodating. Rooms aren't disgusting but definitely aren't kept to impeccable standards of cleanliness. Location is good... Close enough to most area attractions but far enough that room rates and parking availability (it's free) are pretty good. Decent mall is just across the street and in walking distance. I'd stay here again, but wouldn't be my first choice I'd traveling without children.

Anthony Thornton
7년 전에 – Google

7

Nice hotel across the street from the Galleria mall and lots of other stores and shops nearby. The staff is friendly and they also have a complementary hot breakfast which is pretty good considering most other places provide just a Continental breakfast. The hotel also has an indoor pool and a hot tub, rare to have both nowadays. I'll definitely stay here again if I'm in the area.

Glen Petersen
7년 전에 – Google

10

Very nice hotel with well furnished rooms. Quiet and restful hotel. Relaxing happy hour and good breakfast. Location is across from Galleria mall. Staff were efficient and helpful. We have stayed here twice and have enjoyed our stay. They have a covenient shuttle service to local sites.

Ellen Brown-Rahman
7년 전에 – Google

9

Nice Rooms, Staff was AWESOME, the Fitness center was Phenomenal and the Breakfast was Exceptionally good. Now that 5:30pm to 7pm Happy Hour we certainly looked forward to Monday through Thursday and the meals didn't let us down. Those who had the Beer and Wine were very satisfied!

Mindy Jenkins
7년 전에 – Google

8

this hotel was overall pretty decent. it had great space in the suite and it was nice having a kitchen in it as well. it was an older building so you could see the wear on it. the pull out bed, bedding had hair and glitter on it. it could have been cleaned a little better than what it was. I would recommend this hotel it was overall a nice stay and staff was very helpful.

Dennis Hood
7년 전에 – Google

9

Room was clean, everything worked. While the hotel appeared to have many guests,cwevwere not disturbed by any activities during our stay. As hotel breakfasts go, Homewood Suites breakfast was ample and featured fresh products. The desk staff was pleasant and efficient. Housekeeping was courteous. Parking is not overly plentiful, but we always found a spot.

A. McKay
7년 전에 – Google

7

I recently visited this hotel while in town for a cousins wedding - I would highly recommend it to friends/family. We had a full kitchen, comfortable bed, friendly staff and quick access to 64 hwy. I will definitely stay here again when I'm in town.

Ryan Moore
7년 전에 – Google

10

I had planned on writing this after completing my stay at the Homewood Suites in a couple days. So far my experience has been great. No qualms. Very helpful and friendly staff. Size of about a studio apartment. King size bed. 2 large HD tv's. Dishwasher, 2 burner stove, full size fridge, microwave. Nice furnishings.

katie brim
7년 전에 – Google

8

Comfortable rooms. Very big workout area but the pool is pretty small. Very friendly staff.

Michael Demshar
7년 전에 – Google

10

The hotel was clean, staff very friendly and breakfast was good. The late of the lobby in relation to the elevators was a little odd, and the freeway directly behind the building was noisy. Overall it was a good stay.

Evan Slabaugh
7년 전에 – Google

9

Where to begin....

Amazing value for the location! 2-minute walk from the Galleria Mall and there are tons of shops and restaurants nearby. Extremely welcoming and accommodating staff. A variety of rooms to suit all needs and all types of stays. They have what is easily one of the best hotel fitness center's I've ever been fortunate enough to have. There is a squat rack and a bench press, which are very hard to find in hotel gyms. I've gotten nothing but the best service here and would readily recommend a stay to anyone I know passing through the STL area. And they have an excellent back patio with a fire pit, grills, and a comfortable amount of privacy.

stacy lalumondier
7년 전에 – Google

7

Staff was very friendly. The rooms were clean, but could use a small facelift. Overall a nice stay.

Evelyn Hemphill
7년 전에 – Google

10

Very clean and comfy hotel. Hot breakfast bar in the morning and surrounded by nice shops and good restaurants.

Bryan Stork
7년 전에 – Google

10

Great hotel, we've stayed here several times now. Staff is very nice and accommodating, nice roomy suites for the price, good location, great breakfast. We always try to stay here when visiting St. Louis

Leslie Washington
7년 전에 – Google

9

Directly across from galleria mall, which was very easy to get to. Weber grill was also across the street. The hotel is in a very good location. Staff was very knowledgeable.

Sandy C
7년 전에 – Google

8

wonderful staff...Pretty awesome happy hour. only issue is the Internet sucks. You have to log in everyday and sometimes it's super slow.

Joey Bird
7년 전에 – Google

9

Great for the price point. My only complaint was that there were no shower supplies (shampoo etc.). Great experience otherwise.

Nancy Hall
7년 전에 – Google

8

Clean. Staff was very helpful. Nice breakfast. In safe area next to lots to do

Craig Walters
7년 전에 – Google

10

Much larger rooms than most other hotels. All rooms have a complete kitchen and dining table too. I was shocked by the amount of equipment in the gym too. I stay at this homewood suites every time I'm in St. Louis for work at the children's hospital. In addition to all of the great amenities inside the hotel the location is also great; next to a huge mall and lots of nearby restaurants.

abhi shek
7년 전에 – Google

7

Decent stay. They served "food" in the evening, nothing fancy but it hit the spot. Free wine too.

Matt Kenworthy
7년 전에 – Google

5

Was a nice hotel and the employee's were very considerate. Sits right next to the interstate and you are awakened often by the large trucks passing through town.

Jack Burton
7년 전에 – Google

10

When my family and I travel to the St. Louis area we always stay at the Homewood Suites St. Louis/Galleria. Recently because of weather issues, they allowed me to cancel 3 rooms late because this issue. We are very thankful to the staff at the hotel and this just added to our reason for staying there. Thanks again!

Brandon Schmidt
7년 전에 – Google

8

Room was great and very comfortable, but the breakfast in the morning was just dreadful. If you go here, please plan to go right next door to IHOP.

Chandra Anderson
7년 전에 – Google

10

The customer service here is impeccable! I feel right at home, everyone is super helpful, very sweet and down to earth. Food is pretty decent too, but they do try to go out of their way to make sure you're satisfied. I just don't like being a bother so I don't ask for anything special. Still give it 2 thumbs up.

Elizabeth Aka Sister 5
8년 전에 – Google

5

The Homewood Suites here in st. Louis was okay I travel for a living I'm on the road weekly. I'm going to different state every week for the most part. The staff was friendly there gift shop area and Pantry area was fully stocked. The TV in my room was very dark I didn't like that outdated internet and cable. The parking is absolutely horrible. Overall it was okay

Christopher Moloney
8년 전에 – Google

4

Great location, but very average and slightly smaller rooms. We had some issues with service and the front desk. There a WAY better hotel options in Clayton or the new Drury nearby. But if you want to be right next to the Galleria mall--this is your place. Very central and newer. However, we will not return due to the service issues and rather cramped spaces. (One example--housekeeping slammed the door next to ours about 25 times onto the door lock while open that shook our room. It also kept our 2 year old from getting a nap before a family night out. If you have had a 2 year old, you will respect that this is a big issue.) More service issues from 4 day stay than I can mention here.

Joe Goldman
8년 전에 – Google

9

Great swimming pool. Excellent place for some water dancing. Complimentary breakfast was a nice way to start my day.

Kristin Richey
8년 전에 – Google

6

Nice hotel with nice amenities. We had the same room type as our friend but we were missing many things (e.g. Food Menu, Hand Soap, etc.). There was a dirty towel in one of our drawers and a dirty towel hanging by the sink. Really not sure our room was cleaned prior to check-in.

Matt Kesner
8년 전에 – Google

10

Great service, everything was very clean. The staff were very helpful. One guy went out of his way to help me find a way to scan a document I needed for work. They went above and beyond. I would absolutely come back.

Trevor Gensler
8년 전에 – Google

8

Rooms are what you would expect. One perk is the dinner/ managers hour. However i would much rather go pay for decent food. Ya i said decent because the food is pretty sub par here.

Shameka Willis
9년 전에 – Google

6

Stay at this hotel for a sister slumber night the rooms are very nice! But some of the staff are very prejudice! The breakfast manager was not very nice and if you're black they think everyone is there to have parties Kim smith the front desk clerk was very RUDE to my sister when she checked in telling her she couldn't pay for her room with cash just down right ugly disposition workers say this isn't her first incident she has treated other guest of color this way! Other than this it's right across from the Galleria mall and ihop is right next door! I will not stay at this particular hotel again because of the staff good customer service is a MUST with me when I'm spending hard earned money at your establishment

lori Ranabargar
9년 전에 – Google

9

Absolutely loved our stay. 3 other Co -workers and myself stayed 1 night. It was absolutely wonderful. Very friendly staff. Extremely clean. Had a relaxing time in the hot tub. And sitting by the fire on the back patio. Will definitely stay again.

Michael Coddington
9년 전에 – Google

5

A little disappointed in the weekend right staff... pretty unhelpful and not very well trained.

Kristy Sadler
9년 전에 – Google

9

We stayed the night of Feb 27th and the 28th. My husband and I, along with a few friends, were very pleased with the services. I wish I would have gotten the young man's name, but the cook! Sunday morning for breakfast they were EXTREMELY short staffed due to a terrible snow the night before. The young man that was the cook provided EXCELLENT service to all! He wore many hats. We watched as he stocked the food, bused tables, checked to see if customers were pleased with their food and even ran food to rooms! We were on our way back to our room as he was entering the elevator holding a plate of breakfast. He initiated a conversation asking how our stay had been. We told him everything was fine and that we were very impressed by his amazing work ethics and customer service. We gave kudos to him and he greatly appreciated it. Everyone was friendly, however that one young man stood out among the rest! Never once did we see that smile leave his face!