Very nice ( cosy ) rooms , nice bar and restaurant. Breakfast good set up and quality but because buffet style ,some things where in trays too long eg:- links and black pudding on my visit

Lovely bright clean hotel staff more than helpful would deffo stay again .

Loved this hotel from start to finish. We had a smallish double room downstairs with doors leading to a small private terrace area with table and chairs leading to the front gardens. Lovely new en suite too. Staff were all so friendly and helpful, food was delightful. Had a good look around the relaxing gardens and marriage rooms. What's not to love. Booked up for next year now. Can't wait!!

The setting for the hotel is beautiful as is the surrounding area with the famous blacksmiths shop a short walk away. The room was ok. I couldn't get the shower to work. The bar and lounge was nice and the food was ok as well.

Nice hotel. Well managed and all staff offer brilliant service. The rooms need a little modernizing but are clean and tidy

Amazing from start to finish. Very friendly staff. Food was great. Bonus was my partner proposing

Food wasn't great. Rooms were small. A faint odour of turps everywhere.
Our room wasn't very clean when we checked in, there was hair in the plug hole.
And when are UK hotels going to understand that air con is a viable thing in the UK now and that some guests may want it.
It was quaint enough but so obviously caters to two specific groups of clientele. The wedding party and the coach party.
The staff are efficient and friendly and the breakfast was actually alright.

Our room was small, dirty (stains on the wall and on the carpet) taps were impossible for my partner to turn on, not enough storage in room. Lovely location. Lovely public areas. Food was amazing (breakfast and Evening meal) all in all not worth the £110 we paid a night.

Beautiful hotel. Very friendly staff. Very clean. Perfect place to get married or just a lovely night away to enjoy the scenery.

Did not stay here, but did get married in the Cottage wedding venue.
Had a great evening meal also.
If you want to do the 'run away to Gretna' style wedding, consider staying at this hotel

For a wedding . So well organised. Staff were professional friendly and kind. Would recommend to any one who wants a wedding there. Mxxx

Under modernisation some good improvements since my last visit. Friendly staff.

My daughter had her wedding reception here. Wonderful staff beautiful rooms. Will stay again.

Nice hotel but mid refurb. Our room was recently refurbished and looked very presentable. Good hot shower. Bed acceptable, extra pillows provided, iron and ironing board, hairdryer,kettle and TV.

Rooms are being refurbished but did have a lovely dinner and very good breakfast.

Staff are very helpful and will do anything for you food is great value and rooms are spacious and clean

Hotel is currently going though renovations, will be lovely when completed. The rooms are clean and good value for money, food is excellent and staff friendly and helpful.

Our daughter and partner married there a couple of weeks ago. Our room was lovely and view over the gardens at the front were nice too. Two of the other rooms (one at the back overlooking a bit of a mess)were very nice but our daughter and partners room was very dingy and dull. I asked her to change with us but she said no. Perhaps a little more thought could go into the planning of future arrangements of rooms that will go to the couple who are about to wed. Having said that our time there was good and staff very pleasant.

My daughter married here this weekend. Everything was very well organized and the staff were really friendly and helpful. Everyone had a lovely time. Recommended as as a venue.

Amazingly friendly staff... busy yet still tried the best to sort out any request

Very clean and tidy bedrooms although there are some areas that need a little bit more sprucing up. Slept really well and the room I had was quiet which was lovely. Food was really good, buffet for breakfast; which was adequate but disappointing that as being in Scotland, there was not the choice of porage! Would come again without a doubt!

We purchased a wowcher deal. Well worth the money what you would expect. Met a lovely young couple who won a comp at the wedding fayre there room was a suite it was amazing secret room and all.

Beautiful old hotel with bucket loads of character and charm. Friendly helpfull staff

Front reception was not too welcoming. A dated but nice place. Room was clean and cheerful.

Lovely hotel, had coffee here.... Old style hotel... Wedding there when we called in.... Sure it is popular for same in view of history of Gretna green....

Good food and service nice rooms

The food is amazing! A fantastic deal. Would definately return

Good value stay but decor a bit tired and in need of refurb Food ok but service in restaurant was left wanting.

Service was good and the staff were lovely. Attended a wedding which was well organised and a very pleasant day. Empty bottles from previous guest left outside the on the patio of our room and the decor was dated otherwise clean.

Lovely hotel. Very helpful and will sort out any issues.

My now husband and myself were married here in March and while the ceremony and the food was good, the room was shocking. Very much out of date, not very clean and a bathroom which was clearly for disabled use. The dead flies in all the light shades were utterly disgusting! Of course we filled out the feedback card in our room and handed it to reception on checkout but we've not even had so much as an apology. We were told the card would be passed on to whoever deals with complaints so its either been ignored or not passed on at all. £650 we paid because it was a week day, it's higher at the weekend and if you have guests etc. It's definitely not worth it! Oh and that didn't included a meal, breakfast only.

Very friendly staff, nice food, great value, & well located. The place is being refurbished, & it really does need it. It should be great when it's finished

Just stopped by quickly for a cuppa and the staff were fantastic in the reception area. Very friendly and seemed to really enjoy helping people out

Attended for a friend's wedding. Hotel is currently undergoing many needed upgrades & decoration. Grounds are stunning & staff are extremely lovely, it's just a shame the hotel is do run down.

Only had a drink at the bar. Room was clean and comfortable. The building is undergoing renovation work which causes sobe noise but we understand that this is necessary and it is clearly noted throughout the building.

It was a lovely weekend the staff were lovely and helpful.the breakfasts was great lovely hotel comfortable

Room was OK, the TV reception was pretty dreadful and the shower was no better than a hot dripping tap. However, the evening meal was fab. I had a rib-eye steak that was really well seasoned and cooked perfectly. Also, the breakfast spread was superb. As good as any 5 star hotel. You can make up for any shortfall in my book by serving up a great breakfast.

Modest bar menu. Slightly slow service but friendly staff. The food seemed to vary in quality between the 8 of us.

Food was really good. It is starting to show its age but still a really nice over night

A little dated but reasonable price. The shower needs a bit more power, breakfast had a good selection.

Me and my wife got married here a few years ago and we came back to visit. Excellent staff and the grounds are great for photo opportunities. Sitting in the bar in front of the fire when it's freezing outside is a great plus here. The normal accommodation is simple but comfortable.

Food at the Gretna Hotel is tasty and very well cooked. The breakfast gives a good selection too. Very nice food.
The actual rooms are quite basic and need some work doing.
Staff are very friendly.
Need a car as there isn't much around.

Friendly welcome. Room modern. Large old hotel. Breakfast lovely. Noisy from motorway with window open but was warm night