Homewood Suites by Hilton Champaign-Urbana
1417 South Neil Street, Champaign, IL 61820, United States AcessoHomewood Suites by Hilton Champaign-Urbana
Nossas suítes Homewood, do Hilton Champaign-Urbana Hotel, fica a dois quarteirões do campus da Universidade de Illinois South. Estamos a uma curta distância do Assembly Hall e do Memorial Stadium ou da curta distância de carro do Parque de Pesquisa da Universidade de Illinois ou do Parkland Community College. As atrações nas proximidades de Illinois incluem: Krannert Center for the Performing Arts, Orpheum Children & Apos; Na área de Champaign-Urbana, nosso hotel tem uma abundância de restaurantes para satisfazer os desejos de costela para os cones de waffle de creme! Existem muitos outros restaurantes a uma curta distância do hotel. Nossas suítes Homewood, do Hilton Champaign-Urbana Hotel, possui 98 suítes de convidados. Todas as suítes têm uma cozinha totalmente equipada, geladeira de tamanho completo, cozinha de fogão, microondas, lava-louças, café/cafeteira, dois telefones com portas de dados, acesso à Internet de alta velocidade (com fio e sem fio), Cable-HBO, Placas de ferro/ferro, Secadores de cabelo, uma recepção de boas-vindas de boas-vindas todas as quartas-feiras à noite, o café da manhã com início de suíte quente servido diariamente, chamadas locais de cortesia, instalações de lavanderia no local, serviço de compras de supermercado gratuito, lanches e itens diversos estão disponíveis em nossa loja de conveniência de 24 horas, loja de conveniência, Centro de Negócios de 24 horas (os serviços incluem cópias, varredura, fax, impressão e privilégios de PC), Centro de Fitness e sala de reuniões. Nossas suítes Homewood, do Hilton Champaign-Urbana Hotel, são convenientes para muitas de nossas principais indústrias e empregadores, como: a Universidade de Illinois, Wolfram Research, Motorola, Kraft Foods, Carle Hospital, Provena Medical Center, Amdocs, Parkland College e muito mais. Nossa equipe de serviço convidado ficará feliz em responder a perguntas sobre os locais das empresas ou atrações da área. Fique à vontade.
The Homewood Suites by Hilton Champaign - Urbana is located 2 blocks from the University of Illinois south campus. Within walking distance to Assembly Hall and Memorial Stadium, and a very short drive to the University of Illinois Research Park or Parkland Community College. The local attractions within a few miles of our Champaign/Urbana Illinois Hotel include: Krannert Center for the Performing Arts, Orpheum Children's Museum, Staerkel Planetarium, Alto Vineyards, Krannert Art Museum, numerous parks some with water areas, lakes, playgrounds and walking paths. The area immediately surrounding the hotel has a abundance of eateries to satisfy any cravings one might have, from slow roasted prime rib to custard in a waffle cone! There are approximately 100 plus restaurants within an 6-8 minute drive.
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Acessibilidade
Homewood Suites by Hilton Champaign-Urbana
1417 South Neil Street, Champaign, IL 61820, United States
Acesso
Verifique o tempo de viagem e as distâncias entre o hotel e o seu lugar favorito.
- Aeroporto: University of Illinois Willard Airport
- Aeroporto: Vermilion Regional Airport
- Aeroporto: Decatur Airport
Top 10 atrações
Instalações
Hotel
- Internet
Acesso gratuito à Internet - WiFi grátis
- O acesso de alta velocidade à internet para laptops em áreas públicas
- Conexão de internet sem fio em áreas públicas
- Transporte
Serviço de transporte gratuito - Estacionamento grátis
- O estacionamento no local
- Estacionamento
- Parque de estacionamento seguro
- Acessos Comboio
- Mesa da frente
24 horas recepção - Guarda de bagagem
- Check-in antecipado
- Express check-in
- Checkout expresso
- Mesa da frente
- Late check-out disponível
- Concierge Técnico
- Trabalhar fora
Centro de negócios - Mesa com tomada elétrica
- Fotocópia centro
- Geral
Ar condicionado - Telefone com ligação directa
- Quartos aquecidos
- Corredores interiores
- Quartos não-fumadores
- Banho ou duche
- Ar condicionado área pública
- serviço de hotel
Lavagem à seco - Complacente da segurança de fogo
- O serviço de limpeza serviço completo
- Serviço de compras disponíveis
- Secador de cabelo
- Housekeeping diária
- Tabua de passar
- Lavandaria / Manobrista
- Lavanderia no local
- Cofre
- Segurança
- De limpeza de roupa
- Valet mesmo dia de limpeza a seco
- Serviço de despertar
- Outlets
Presente / stand Notícias - Loja Sundry / Conveniência
- Viajando com os outros
Programas infantis - Crianças bem-vindas
- Área de recreação infantil
- Serviços de pet-sitting
- Animais autorizados
- Playground
- Acessível
Instalações acessíveis - Elevadores
- Eventos
Instalações para conferências - Recepção noturna
- Exposição / salão de convenções
- Salas de reunião
- Instalações ecológicas
Envolvimento da comunidade local
Quarto
- Comunicação
Conexão de internet de alta velocidade - Speaker telefone
- Correio de voz
- roupa de cama
Cribs - Sofá cama
- Banheiro
As comodidades do banheiro - Banheira
- Banheira e duche combinados
- Comida & Bebida
Cafeteira / Chaleira - Lava-louças
- Cozinha completa
- Cozinha
- Kitchenette
- Microondas
- Geladeira
- Entretenimento
Todos os canais de notícias - Televisão à cabo
- CNN disponível
- Leitor de DVD
- Jornal
- O negócio
Copiadora - Porta de dados
- Tomada extra disponível na mesa
- Telefones com luz mensagem
- Geral
Ar condicionado controlado individualmente no quarto - Despertador
- Alarme de incêndio
- Ferro
- Não fumante
- Seguro
- Sistema de aquecimento / arrefecimento auto-controlado
- Detectores de fumo
Lazer
- Piscina
Piscina interior - Piscina
- Bem estar
Jacuzzi - Hidromassagem
- Ginástica
Fitness center 24 horas - O exercício cardiovascular
- Exercício ginásio
- Centro de fitness
- Levantamento de peso
- Esporte
Golfe - Pista de cooper
- Raquetebol
- Quadra de tênis
- Cultural
Programa para Crianças
- Jogos / filmes
Cassino
Comida e Bebida
- Plano de refeição
Pequeno-almoço buffet - Buffet de pequeno-almoço gratuito
- Pequeno-almoço completo americano GRATUITO
- Atenção especial
Cocktails GRATUITOS - Café no lobby GRATUITO
- Recepção gratuita à noite
- Café / Chá no quarto são gratuitos
- Serviço de café Lobby
- Bebida de boas vindas
- Serviços
Sala de serviço
- Alimento ecológico
Alimentos locais e sazonais
- As instalações da cozinha
Churrasqueiras
- Outlets digite
Lounge de coquetel
Bom saber
Café da manhã
- Buffet de pequeno-almoço gratuito
- Pequeno-almoço completo americano GRATUITO
- Pequeno-almoço buffet
política da casa
- Hora do check-in: 15:00
- Hora do check-out: 12:00
Política de cancelamento
TODAS AS RESERVAS DEVEM SER CANCELADO 24 horas antes da hora de chegada hotel, a menos DEPÓSITO NECESSÁRIO SE ESTA RESERVA FOI FEITO por meios electrónicos, cancelá-lo eletronicamente para evitar confusão e um assunto NO política de conta de mostra para a mudança
Viajar com os outros
Política da criança
Crianças de 18 e sob estadia gratuita se partilharem o quarto com você.
Animais de estimação são permitidos, mediante pedido.
Service Animals are Permitted. Please contact the hotel directly with any questions regarding pet or service animal policies.
Língua falada
- Inglês
dicas de portaria
Pare em nossa sala de jantar de segunda a quinta -feira à noite para se entregar à nossa noite de cortesia social. Socialize com amigos, familiares e até os funcionários da Homewood Suites enquanto desfrutam de bebidas e ofertas de placas pequenas - elas são do tamanho certo como aperitivo ou uma refeição pequena e satisfatória.Reuniões e eventos
capacidade de boas-vindas
- Número de salas de reunião: 1
- Número de dormir Quartos: 98
- Maior tamanho da sala de reunião: 875 sq. ft.
Estacionamento
- Estacionamento grátis
- O estacionamento no local
- Estacionamento
- Estacionamento
- Parque de estacionamento seguro
Facilidades
- Capacidade Max
Meio ambiente
Ação ecológica da propriedade
Os desafios ambientais têm um impacto sobre o bem-estar das pessoas e dos ecossistemas em todo o mundo. Nós nos esforçamos para operar tão eficientemente quanto possível em toda a nossa cadeia de valor. Para futuro de baixo carbono, que reduzir e controlar a energia e uso da água. Como parte do nosso compromisso de reduzir os nossos resíduos para aterro, criamos uma estratégia global de resíduos e estamos trabalhando com WWF para reduzir o desperdício de alimentos em nossas operações e cadeia de suprimentos. procurement responsável faz a diferença: nós fonte de produtos e serviços localmente quanto possível.
- Alimentos locais e sazonais
- Envolvimento da comunidade local
certificações
ISO 14001
A ISO 14001 é um padrão internacionalmente aceito que descreve como implementar um sistema de gestão ambiental eficaz. Ele foi projetado para ajudar as empresas a permanecer comercialmente bem -sucedidas sem ignorar as responsabilidades ambientais, como: • Melhorar seu desempenho ambiental constantemente • cumprir com os regulamentos locais e nacionais e outros requisitos subscritos • Prevenção de riscos de água, ar e poluição do solo • Controle e otimize a água e a energia Consumo • Promover reciclagem e recuperação de resíduos • Aumente a conscientização ambiental entre os funcionários e treiná-los para adotar boas práticas em sua atividade • Use produtos de limpeza ecológicos • Use papel certificado florestal sustentável
ISO 50001
A ISO 50001 é baseada no modelo de gerenciamento de melhoria contínua, também usado para outros padrões conhecidos, como a ISO 9001 ou a ISO 14001. Isso facilita para as organizações integrar o gerenciamento de energia em seus esforços gerais para melhorar a qualidade e o gerenciamento ambiental. A ISO 50001 fornece uma estrutura de requisitos para as organizações: - Desenvolver uma política para o uso mais eficiente de energia - conserte metas e objetivos para atender à política - use dados para entender melhor e tomar decisões sobre o uso de energia - medir os resultados - revisar o quão bem A política funciona e - melhorar continuamente o gerenciamento de energia.
Opiniões mais útil 9 19 avaliações
Tim Tidwell
Há 6 anos – Google
10
Ira Shapiro
Há 6 anos – Google
8
Hotel is clean and updated. The room was comfortable. The breakfast was a little disappointing. We went down 45 mins before the end and they were not restocking items.
Cy Rybicki
Há 6 anos – Google
7
Rooms were clean, amenities were nice for long stay guests. Continental breakfast was above average.
Britton Stice
Há 6 anos – Google
9
A very lovely hotel. The furniture is a little dated, but well taken care of. Despite the furnitures age it's still on par with other Homewood Suites I've stayed at. I would recommend this hotel for its location more than anything. It's very convenient, and the parking area is good. Use the street inbetween the two hotels for easy loading and unloading into lower number rooms. The side door leads straight into the elevator lobby as well. Very handy.
Stephanie L
Há 6 anos – Google
10
Great stay with clean rooms and friendly staff. I have been staying here for years and will continue.
Mark Fisher
Há 6 anos – Google
10
Clean. Friendly staff. Large, very accommodating suites. I didn’t experience the breakfast in the morning but the dinner reception was really good.
Decent dinner selections each night. Comes complete with two beer selections, two different red wines and two white wines.
No concerns here. I’ll be back!
*Edit*
I came back! Happy to state that everything here is spot on the second time! Same friendly staff and clean rooms. Keep up the good work guys!
Dietmar Wolf
Há 6 anos – Google
6
Not Bad. Nice Rooms. Sometimes You get interupted at Night by the nearby railway. Services is friendly but breakfast is a desaster. Very small selctive. But everything was tidy.
Mark Fisher
Há 6 anos – Google
9
Clean. Friendly staff. Large, very accommodating suites. I didn’t experience the breakfast in the morning but the dinner reception was really good.
Decent dinner selections each night. Comes complete with two beer selections, two different red wines and two white wines.
No concerns here. I’ll be back!
James Hamilton
Há 6 anos – Google
10
Good place if your staying for a long time. Wish they had a bar though.
Reynel Tecruceno
Há 6 anos – Google
10
I really enjoyed my stay. Our suite was like a small apartment, better than I expected. Breakfast was included too.
Isolina Sanchez
Há 6 anos – Google
10
Clean.. good breakfast.. nice folks.. Angel run a clean restutant 🦋
Brad Urban
Há 6 anos – Google
7
The hotel was somewhat dated and the bed was uncomfortable. There were also some sound issues from the room above. Otherwise, it was a good stay.
Jennifer Morales
Há 6 anos – Google
10
Nice Suites, kitchen, dining table, room for the kids. Nice front desk clerk offered my son a free bottle of water. Nice breakfast too. Only downside is the train across the street but not bothersome.
Bill Mitchell
Há 6 anos – Google
7
Dinner staff are awesome, free food, wine and beer is fantastic, rooms are pretty nice. The parking kinda sucks when it's booked and the hotel next to it is booked but out of all the times I have stayed at this hotel that has only happened twice, all in all a great place to stay in Champaign.
Keith Harrison
Há 6 anos – Google
10
The staff was great! Homewood is a great brand because all rooms are suites. I love the extra space! Another bonus is free hot breakfast. The selection was really good. Absolutely nothing to complain about!
Zachary Pickel
Há 6 anos – Google
8
Centrally located on S Neil St - food one way and fun shops the other. The rooms are a little small but have a lot to offer.
Scott Kim
Há 6 anos – Google
9
They were very accommodating with any requests to switch rooms, or breakfast
Matthew Getzelman
Há 6 anos – Google
9
Beautiful building with courteous and friendly staff. Most pleasant hotel experience I've had in a long time.
Brett G
Há 6 anos – Google
8
My stay was only about 4.5 hours, so I had limited experiences, however the property is newer, well maintained, clean, and what you would expect of the spacious studio apartment style rooms.
My only complaint is they need better signage to reflect which way to the lobby in the long main hall. The only sign visible from your room when exiting is "elevator" but this is the elevator furthest from the lobby, the exact opposite direction you want to go when you stumble out of your room with 4 hours of rest.
Ian Mckay
Há 6 anos – Google
10
Clean rooms. A nice breakfast. The staff is very kind. It's been a good place to stay for a fee days
Megan Johnson
Há 6 anos – Google
10
My brother uses this hotel whenever he comes into town. The suites are big enough for his family, and they serve breakfast which is nice for all of them. It's not super fancy, but it's always clean and the staff is very friendly. If you're looking for a bigger room with full kitchen, this is a nice place for that.
Zachary Rasnake
Há 6 anos – Google
9
Incredibly friendly staff. Comfortable beds, clean room, and excellent location. I would highly recommend staying at this location.
Kevin Tucker
Há 6 anos – Google
8
The Homewood Suites rooms are very spacious and have everything you would expect. The staff was friendly and helpful in catering to all of our groups requests.
Frank Torres
Há 6 anos – Google
7
Parents stayed there, nice room, great service
Corey Buhl
Há 6 anos – Google
7
Very comfy bed. Good service. Clean. Fair prices.
Diane Pilcher
Há 7 anos – Google
8
Great eatery and also great for the kids. Very versatile food selection, with plenty of room and a very good salad bar.
LeKeith Benson
Há 7 anos – Google
8
Nice clean room and very pleasant staff. Complementary dinner, beer, and wine were offered to guest on the night of my arrival. Very good dinner and breakfast as well. Definitely recommend!
Mark Claypool
Há 7 anos – Google
10
Very nice hotel conveniently located near campus. Clean rooms, friendly staff, nice breakfast. Fireplace outside. Bedroom when had a ceiling fan, never saw that before in a hotel room. Will stay here again!
Saurabh Lal
Há 7 anos – Google
9
Had a great stay of a whole week for family with two grown up children. The suite was sufficiently big for 4 people. Free breakfast was ample and changed everyday. There is a Walgreen right next door and other eating places a stone's throw. Very clean and well maintained. Also just a couple of miles from the UIUC campus.
Alessandro Rigolon
Há 7 anos – Google
9
Really enjoyed my stay here. I spent a few nights here for an interview, and I ended up moving to C-U. The suite was huge and well-updated. The free meals were definitely a plus. Close to campus and not too far from downtown Champaign.
Jennifer Curran
Há 7 anos – Google
9
Clean, modern hotel convenient to Champaign amenities. Excellent hot breakfast. Comfortable rooms with kitchenette & full sized fridge.
Lauren R. Noa
Há 7 anos – Google
9
We had our wedding reception at the Homewood's "sister" hotel, Hilton Garden Inn, and the Homewood was so accommodating with room rentals for me and my bridesmaids. I really wanted a larger room for the night prior to the wedding for my bridesmaids and I to stay in and a large enough space for all of us to scramble and get ready in the morning. Rachel was super kind and helpful in scrambling to find us rooms to fit us all on the different days.
They have a full-size fridge and stove top in the room we stayed in. They also had a table near the kitchen that was perfect for the stylist who came in to do my hair and make up! It was perfect getting ready with all of my girls! Would definitely do it again!
Totally would recommend staying here!
Christian Ellenbecker
Há 7 anos – Google
10
Staff was very courteous and accommodating to our family and the unuqie needs of a 1yr old with food allergies. Rooms were large and clean, very comfortable. Tasty hot breakfast and dinners everyday. Priced competitively with other hotels in the area and worth the money for a suite. 10/10 would stay again.
Adam Barnett
Há 7 anos – Google
9
It was a nice meeting room that held about ten people. Water and coffee was provided. Front desk employee was friendly and immediately recognized I had no idea what room I was supposed to go to. An employee came in mid-meeting to refill the water. We needed to clear out for the next group (we were running late), but they let us finish up in the lobby.
Riya OC
Há 7 anos – Google
8
Check in staff is very friendly although I've waited twice for them to finish phone calls. The room is spacious and clean. Breakfast area is also spacious and comfortable. The afternoon social was not crowded. There is ample parking.
Laura Miller
Há 7 anos – Google
7
We stayed in a king suite with our 3 boys (ages 7, 5 and 2) so that I could participate in a half marathon. The employees of the hotel were kind, welcoming and accommodating. They extended the check-out time to allow for race participants to recover a bit. They offered early breakfast and complimentary snacks prior to the early start time of the race . Wen to stay at the same hotel next year.
Shannon Hill
Há 7 anos – Google
7
Room was great. Fully equipped. Staff was friendly and helpful. Only complaint is that the pool was small and crowded
Vladimir Alvarez
Há 7 anos – Google
10
Best hotel in town. When I moved to Urbana three years ago, my family and I stayed at this hotel for two weeks. We really felt like home. People at the front desk and the kitchen were super special. Always in our hearts!
Dan Maksymiw
Há 7 anos – Google
9
The staff is great! They are very helpful and accommodating. The hotel is clean and well kept! I have stayed here many times and always had a pleasant experience. I would recommend the Homewood Suites.
Adam Carney
Há 7 anos – Google
6
Hotel lobby and conference room were well kept, but main bathroom near lobby was in need of repair. Toilet didn't flush correctly on top of it all. Full of other peoples bodily waste. Shut the bathroom down and fix it properly please.
Jennifer Axelson
Há 7 anos – Google
8
I stayed over on Christmas Eve 2016 on my way to a Christmas Day celebration. When I awoke I realized I had forgotten to purchase the rolls for our dinner that I was assigned. Remembering that Homewood serves dinner thoughout the week I hoped their freezer could save me. I went to the front desk and spoke with Roberta. I explained my situation and she immediately began reassuring me that everything would work out and she would figure it out for me. She went to the kitchen and returned with Angel who was running the breakfast service. He told me Roberta had explained my situation and just needed to know how many people would be sharing Christmas dinner. He encouraged me to enjoy my breakfast and he would take care of everything and find me on the dining room. About 15 minutes later Angel presented me with a tray of beautifully fresh baked, crispy golden brown, diagonally sliced bread sticks. Not skinny little sticks... 2-1/2" wide planks garnished with chives and orange sections. It was unbelievable! I told them to charge my room and they said there would be no charge it was a gift from the hotel. I was so moved by the above and beyond service. Roberta and Angel gave me my Christmas miracle. Kudos Kudos Kudos !!💗
Jason Klein
Há 7 anos – Google
10
Another great Homewood Suites experience. A lovely, functional room. Nice pool. Good breakfast. Very friendly staff. Excellent location.
Rick Crump
Há 7 anos – Google
9
Enjoyed the suite it was very clean as was the entire hotel. The included breakfast was nice and the area spacious. We would stay there again without reservation.
Jon Schumacher
Há 7 anos – Google
10
Good breakfast. Comfortable, double Queen suite with full kitchen minus oven. Pool and jacuzzi were clean and had few patrons.
Mimi L
Há 7 anos – Google
9
Lobby is bright and clean as well as the guest room. Receptionist is cheerful and friendly. I enjoyed my stay...thank you
Sergio Gonzalez
Há 8 anos – Google
9
Great hotel and rooms. The staff is super friendly and I was able to check in early! Great location being so close to Memorial Stadium.
Michelle Scott
Há 8 anos – Google
6
Regular hotel. Had a good staff experience. Pull out bed was not the most comfortable. TV dish went out for a half hour when it rained.
Justin McCarthy
Há 8 anos – Google
9
Our home when visiting Champaign. Rooms are spotlessly maintained and it's quiet. Excellent breakfast and attentive staff.
Vivian Lund
Há 8 anos – Google
9
Best hotel stay I've ever had, including Westin and other high-end hotels. The rooms are QUIET, the beds are comfortable, even the sofa bed is comfortable. The hotel is within walking distance (2 miles) of U of I campus, and there is almost no road noise. There is a complimentary breakfast AND light dinner on Mondays-Thursdays. The staff is friendly and greet you every day. The rooms have fully stocked kitchenettes with a full-size refrigerator, microwave, toaster, dishwasher, pots, dishes, and silverware. The bathroom is large with an oversize shower. It might not have the most modern furnishings, but it's all fully functional. There is a great workout room with free weights, too, and a small pool. I am so glad I stayed here, and I will stay again next time.
Rebecca Mars
Há 8 anos – Google
9
My family recently used Homewood suites for a wedding. We stayed at the hotel, the bridal party got ready there, and we had a brunch there. It was great, they were very accommodating to all our guests. We would definitely go back.
Elad Yohai
Há 8 anos – Google
10
Very pleasant stay. Kind staff. Clean suites.
Stephanie Lange
Há 9 anos – Google
10
Newly remodeled lobby, nice clean hotel. Check in & out was fast with friendly service, the staff will help you anyway they can so you have a relaxing stay. Favorite place to stay, just wish I could bring this hotel an staff with me whenever I travel for work.
jeff linduska
Há 9 anos – Google
10
Full size rooms. Kitchen was clean. Bathroom was nice. Beds were comfortable. Breakfast was delicious and served on time.
Stephanie Wilson
Há 9 anos – Google
9
I wasn't at all surprised to sign on here and find the consistent 5 star reviews that I did. I don't know if it's the Midwestern spirit and sincerity, or if this hotel staff is truly just one of a kind, but what a TREAT to stay here during my time in Champaign for work! I always love the Homewood Suites cozy comfort (fireplace in the lobby, spacious suites, the awesome breakfast), but the staff at this particular location really made this an exceptional experience.
During atrocious weather in Champaign, I was greeted by warm and friendly familiar faces of the staff every time the gale force winds blew me back in the door. Colin, Kelly, and two other great staff members (one a bearded guy, and the other a petite girl) seemed sincerely happy to see me ("You're back! Welcome!"), super accommodating of everything I needed ("Oh, don't buy that package. I have a freebie razor for you," "Oh, we'll have Thomas walk room service over to you from the Hilton Garden Inn"..in negative 6 degree weather, mind you!) These guys were amazing. To top it all off, I was disappointed one evening that there was no wine available for purchase in the pantry, when - voila! A half hour later, a bottle of chilled wine appeared at my room door. Unbelievable customer service!! It's so rare to feel well taken care of in a hotel these days, and the staff of the Champaign Homewood Suites were a breath of fresh air.
Thank you!!!
Zaid Elliott
Há 10 anos – Google
10
I stay in a lot of hotels because of my occupation. I stay in some hotels for months at a time. I've been staying at this hotel for around 6 months. It's probably the best extended stay hotel I've ever been. I kinda live here while working so I'm a little biased. But I've also lived in dozens of other extended stay hotels and you dont get the same level of customer service as this hotel. And dinner/breakfast is always nice and way better than Marriott that serve food.
Great hotel! Very spacious room with kitchen and good breakfast and evening snack.