 5 933 отзывов

Homewood Suites by Hilton San Antonio-Riverwalk/Downtown

432 West Market St., San Antonio, TX 78205, США доступа

Homewood Suites by Hilton San Antonio-Riverwalk/Downtown

Отель будет проходить ремонт с 1 декабря 2023 года по марта 2024 г. Ежедневная обязательная плата будет добавлена ​​к ставке в помещении и включает в себя: Сан -Антонио Туризм Туризм Общественный улучшение, а также плата за восстановление Техаса. Homewood Suites от Hilton San Antonio Riverwalk Hotel расположен в самом центре города, прямо на знаменитой Riverwalk. В этом домохозяйстве есть 26 различных планов этажей в диапазоне от 325 кв. Футов до 800 кв. Homewood Suites от Hilton San Antonio Riverwalk предлагает одну и две спальни с полностью оборудованными кухнями. Все тарифы в номерах включают завтрак, беспроводной интернет и использование фитнес -центра и бассейн на крыше. В отеле есть 3 отдельных мест для встреч, бизнес -центр и магазин Suite, где вы можете приобрести напитки, закуски и солнат. Этот отель находится в 3 кварталах от конференц -центра Генри Б. Гонсалеса и в 5 кварталах от Аламо.

We are located at the intersection of West Market & St. Mary's Street downtown and directly on the Riverwalk. You will be within walking distance of all the famous downtown attractions including: the Alamo; La Villita (the ''Little Village'') with its unique shops from days gone by; the Arneson River Theatre; the Theatre District; and ''El Mercado'' our famous Mexican Market. You will also be within steps of ''South bank'', the Riverwalk's restaurant and entertainment center. Our hotel is the place to enjoy all that downtown and the Riverwalk has to offer. You will be minutes from all major downtown attractions. .

Номера

доступность

Homewood Suites by Hilton San Antonio-Riverwalk/Downtown
432 West Market St., San Antonio, TX 78205, США

отель

  • интернет
    Бесплатный Интернет
  • Бесплатный Wi-Fi
  • Высокоскоростной доступ в Интернет для ноутбуков в общих помещениях
  • Беспроводное подключение к интернету в общественных местах
  • Транспорт
    Крытый паркинг
  • Охраняемая парковка
  • Доступ Поезд
  • Транспортные услуги - локальная
  • Транспортные услуги - местное отделение
  • Парковка
  • стойка регистрации
    24-часовая приемная
  • Камера хранения багажа
  • Заезд киоск
  • Консьерж
  • Ранний заезд
  • Ускоренная регистрация заезда
  • Экспресс-выезд
  • Рецепция
  • Поздний выезд предоставляется
  • Место для хранения
  • продолжать работать
    Бизнес центр
  • Письменный стол с электрической розетке
  • Фотокопия центр
  • Генеральная
    Кондиционер
  • Подогрев номера
  • Интерьер коридоров
  • Номера для некурящих
  • Личное ванна или душ
  • Общественный площадь кондиционером
  • Услуги в отеле
    24-часовая охрана
  • Банкомат / Банкомат
  • Сухая чистка
  • Пожарная безопасность соответствует
  • Полное уборка
  • Продуктовый доступны сервис покупок
  • Фен
  • Уборка номера ежедневно
  • Гладильная доска
  • Услуги прачечной / Услуги
  • На месте прачечная
  • Громкая
  • Сейф
  • Безопасность
  • Выключить сервис
  • Услуги уборки
  • Услуги же день химчистка
  • Служба пробуждения
  • Магазины
    Подарок / Газетный киоск
  • Разный / магазин
  • Путешествия с другими
    Дети приветствуют
  • Детская игровая площадка
  • Домашние животные разрешены
  • Детская площадка
  • доступной
    Доступ объекты
  • Лифты
  • Мероприятия
    Конференц-залы
  • Вечерний прием
  • Зеленые объекты
    Участие местного сообщества

Номера

  • связь
    Высокоскоростной интернет
  • Голосовая почта
  • Постельные принадлежности
    Предоставляются
  • Диван-кровать
  • ванная комната
    Банные принадлежности
  • Еда и напитки
    Кофеварка / Чайник
  • Посудомоечная машина
  • Полностью оборудованная кухня
  • Кухня
  • Кухонька
  • Микроволновая печь
  • Холодильник
  • Развлекательная программа
    Все новости канала
  • Кабельное телевидение
  • CNN доступны
  • Бесплатные фильмы / видео
  • Газета
  • Бизнес
    Ксерокс
  • Порт данных
  • Письменный стол
  • Письменный стол с лампой
  • Телефоны с автоответчиком
  • Генеральная
    Кондиционер с индивидуальным контролем в номере
  • Будильник
  • Пожарная тревога
  • Железо
  • Не курить
  • Само-управляемая система отопления / охлаждения
  • Детекторы дыма

отдых

  • Бассейн
    Бассейн с подогревом
  • Открытый бассейн
  • Пул
  • фитнес
    24-часовой фитнес-центр
  • Сердечно-сосудистые упражнения
  • Гимнастический зал
  • Фитнес-центр на месте
  • Тяжелая атлетика
  • спорт
    Гольф
  • Беговая дорожка
  • Ракетбол
  • Теннисный корт
  • Водные виды спорта
  • Игры / фильмы
    Казино
  • Игровая комната

Еда и напитки

  • План Питания
    Шведский стол
  • Бесплатный завтрак
  • Бесплатный американский завтрак
  • Особое внимание
    Бесплатные коктейли
  • Бесплатный кофе в лобби
  • БЕСПЛАТНАЯ вечерний прием
  • Бесплатный кофе в номере или чай
  • Лобби кофейный сервиз
  • Приветственный напиток
  • Сервисы
    Обслуживание номеров
  • Зеленая пища
    Местные и сезонные блюда
  • Кухонное оборудование
    Барбекю Грили
  • Выходы типа
    Коктейль-бар

завтрак

  • Бесплатный завтрак
  • Бесплатный американский завтрак
  • Шведский стол

Политика Дом

  • Заезд: 16:00
  • Отъезд: 11:00

Отмена политики
Все RSV должно быть отменено за 24 часа до прибытия время пребывания если только депозита REQ. Если это RSV было сделано в электронном виде, пожалуйста, отменить его в электронном виде, чтобы избежать путаницы и не-шоу законопроект. Политика для изменения.

Путешествие с другими

Политика Дети
Дети до 18 лет проживают бесплатно в одном номере с вами.

Размещение домашних животных допускается по запросу.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Знание иностранных языков

  • Английский
  • Испанский

Консьерж советы

Зайдите в нашу столовую с понедельника по четверг вечером, чтобы побаловать себя в нашем бесплатном вечернем социальном обществе. Общайтесь с друзьями, семьей и даже персоналом Homewood Suites, наслаждаясь напитками и предложениями «маленькие тарелки» - они являются как раз в качестве закуски или небольшой, удовлетворяющей еды.

Добро пожаловать емкость

  • Количество конференц-залов: 3
  • Количество спальных комнат: 146
  • Самый большой размер конференц-зала: 882 sq. ft.

Стоянка

  • Крытый паркинг
  • Охраняемая парковка
  • Парковка

Удобства

  • Охранники
  • Макс вместимость

Окружающая среда

Зеленый Недвижимость с Действие

Экологические проблемы оказывают влияние на благополучие людей и экосистем по всему миру. Мы стремимся работать как можно более эффективно по всей нашей цепочке создания стоимости. Для низкоуглеродистой будущем, мы уменьшаем и мониторинга использования энергии и воды. В рамках наших обязательств по сокращению наших отходов на свалки, мы создали всеобъемлющую стратегию для отходов и работают с WWF по сокращению пищевых отходов в нашей деятельности и цепочки поставок. Ответственные закупки делает разницу: мы источником товаров и услуг на местном уровне, как это возможно.


  •  Местные и сезонные блюда
  •  Участие местного сообщества

Сертификаты

ISO 14001

ISO 14001 является всемирно известным стандартом, в котором описывается, как создать эффективную систему управления окружающей средой. Он предназначен для того, чтобы помочь предприятиям оставаться коммерчески успешными без пропускания экологических обязанностей, таких как: • Постоянно повышать их экологические показатели. Потребление • Содействие утилизации и восстановлению утилизации отходов. • Повышение осведомленности о экологии среди сотрудников и обучение их для принятия хорошей практики в своей деятельности. • Используйте эко-экологически чистые продукты.

ISO 50001

ISO 50001 основана на модели системы постоянного улучшения системы управления, также используемой для других известных стандартов, таких как ISO 9001 или ISO 14001. Это облегчает организациям интеграцию управления энергопотреблением в их общие усилия по улучшению качества и управления окружающей средой. ISO 50001 предоставляет основу требований для организаций для: - разработка политики для более эффективного использования энергии - исправить цели и цели для удовлетворения политики - Используйте данные, чтобы лучше понять и принимать решения об использовании энергии - Измерьте результаты - проверьте, насколько хорошо Политика работает и - постоянно улучшать управление энергией.

Полезности отзывы 9 33 отзывов

Bill Casterline
4 года назад – Google

9

It was very nice and clean. Loved the amenities. Will definitely go back

Dhanrick Basilio
4 года назад – Google

9

What a nice hotel to stay at. Right next to the river walk and the front desk staff was friendly and helpful. Will stay again and recomend.

Marc Thompson
4 года назад – Google

10

Very nice clean place, friendly staff good pricing right next to riverwalk. The room was large enough nice kitchen and large bathroom two flatscreen TVs

Nikita Barnes
4 года назад – Google

9

Very upscale hotel ! 🥰 it's worth the charge! The kitchen area is wonderful {dish washer , pots pans , silverware, plates , cups} all in your room 😊😊

Shannon Lanise
4 года назад – Google

9

I enjoy this hotel every time I visit. It's in walking distance to a lot, the river view is beautiful, and their happy hour is always great. The suites are enormous, clean, and comfy. Highly recommend. (View from the breakfast/ happy hour space)

Crystal Hunter
6 лет назад – Google

9

I loved the hotel! I read the reviews before booking and they didn't seem so bad. I booked my reservation on the phone because all the hotel online companies were giving some high rates. I was able to use my state discount and got a great deal. The hotel was clean, we love our room which had a little den area with a kitchen, then a room that we could closed the door! Yes the bathroom light is the bomb for pictures! The roof top pool is small but enough fun for the kiddos. Great spot to see the river walk and walk to all the cool downtown spots. The free breakfast has everything and is so good! The only blah was the $29 valet parking with parking tax, lol! We will definitely come stay again and really liked the great customer service! I'm a mom who really appreciates a kid friendly place like this.

Amanda Aynes
6 лет назад – Google

8

Mostly clean. The staff for the most part were nice. One individual did not seem to like her job and she spent more time on her personal phone than helping customers. Comfy beds and a good distance to most attractions downtown. Good price for what you get!

Ethan Westby
6 лет назад – Google

9

It was a great hotel with absolutely fantastic service!! They took money off of our price because we had a minor issue in our room and Robert did an excellent job of fixing the problem. He was super friendly and outgoing too. I would highly recommend this reasonably priced hotel in the heart of downtown Houston.

Laura Serna Marquez
6 лет назад – Google

10

Great complimentary breakfast! Great view and quick access to the river walk. Loved that the room was nice and cold when we came in to the room because it was not a window unit.

Donna Taylor Bouchie
6 лет назад – Google

9

Great check-in clerks.... even with late arrival. Several, not tons, of items on the breakfast buffet. Fun reception mixer during week night evenings. Immediate access to riverwalk. Generous room in suites.

Penny Gause
6 лет назад – Google

7

Really enjoyed the say in San Antonio, great location, away from the crowd. The room was large enough for a family of 4. However, my husband and I enjoyed, the comfort of the living space. Cocktail hour, and breakfast made our stay even more enjoyable. The only problem we had was, the temperature of the shower went from hot, to cool throughout our shower. Would recommend, and stay again as well. MUST GO TO BOUDRO'S!!!

Michael Koehler
6 лет назад – Google

9

I really enjoyed my stay here... this is a nice hotel with super nice people. The facility is well maintained and is really cool. I love the lobby area that looks out to the riverwalk. The room was nice there was plenty of room. I had a decent view out my window. The room was in great shape. I will stay there again. The guest reception was nice every day

Donna Stokes
6 лет назад – Google

9

I took a group of 20 people to the hotel this week and and pleased to share that everyone was very happy with the hotel and service. Location was great. On the river and close to all activities. Michelle in the Group Department was great to work with. Dolores was the hostess for Happy Hour and made everyone feel as though we were her personal guests. The food and drinks she prepared were awesome. Since we had an early departure before breakfast, I requested some muffins be made available in the lobby by 6:00 am. We received a nice selection of fresh pastries, fruit and coffee. Rooms were spacious, clean and well appointed. I recommend the Homewood Suites to anyone visiting San Antonio.

George R
6 лет назад – Google

9

Great location and spacious. If you looking for a room with a good amount of space, this is the place. Its not that modern, however it will work.

Landon Heath
6 лет назад – Google

9

If you are looking for a great place to stay for a getaway, this is it! Hilton quality and a great location to park and walk anywhere. Valet guys are super and helpful. Great place!

Brandon Allen
6 лет назад – Google

6

Location is convenient to downtown and the riverwalk but the hotel feels very musty and old. Elevators might as well be running on steam power, leave 5 minutes early if you don't want to take the stairs. Conference rooms are small and only suitable to very small groups.

Nathan Jackson
6 лет назад – Google

9

Decent breakfast, rooms have odd pillars that make navigating one side of a king size bed difficult, but the suite is nice. The bed is comfortable, kitchen is stocked with cookware and utensils. The bathroom is very small however.

peter stalinescu
6 лет назад – Google

5

Nice location, on the river, all suites. If you get 1 bedroom with 2 beds, you will get the wall view. The river view is rooms with king bed. Rooms and hallways could use an upgrade. The lobby is a little better. Free breakfast and the slow Wi-Fi. No outdoor patio to the river. You have to use room key to get in hotel all the time. No self parking only valet, $27/day. The only advantage is the cathedral is 5 min walk and there is a light presentation at the cathedral on Tuesday, Friday, Saturday and Sunday at 9, 9:30 and 10 pm.

Peet
6 лет назад – Google

9

I have stayed here during PAX since 2015. Each year has been a positive experience. The suites are a bit meandering, but that mostly means a little more space than recently built buildings. The have a good breakfast, good showers, and good kitchen space. The roof pool is kinda meh. I intend to stay here in the years to come, barring any significant decrease in quality.

James Kupke
6 лет назад – Google

10

Stayed here for a convention. Since it's an extended stay, the room was fairly large with a separate bedroom. No tub, just a slightly dated walk in shower. Location is adjacent to the Riverwalk, but not along any restaurants. It's probably for the best, since it's a quieter environment. Would recommend this place for the price.

Amanda Wilson
6 лет назад – Google

8

The room was great for our family. The booking process could have been better, and the front desk and breakfast staff was not the friendliest. Great location but not our number one place stay, but would make the top 3.

Omar Rodriguez
6 лет назад – Google

10

I was in town for one evening only. The hotel staff was very friendly and helpful. I recommend valet parking as it's 3 blocks to the nearest public parking and it costs $1/hour with a 12 hour minimum, when valet is $15 for the day. The staff was friendly and knowledge when it came down to things to do in the area. The hotel is on the Riverwalk which during Xmas is lit with lights. I'll be coming back soon. Thanks

Zubair J
6 лет назад – Google

7

I loved the room, parking, view and staff! However I would have liked more choices in breakfast than pork. The main part of the breakfast were both pork related items. (Eggs with pork and pork sausages) the next day (eggs with pork again and bacon)

Søren Pedersen
6 лет назад – Google

8

Got a room with excessive noise from a ventilator or something like that. It was running all day and night. I was moved promptly to another room without discussion. Great service!

John Byers
6 лет назад – Google

10

My family always enjoys our stay at Homewood. The breakfast is usually similar but fresh and good. The social hour in the evenings is welcomed after a day of travel. Clean and comfortable.

Natasha viteri
7 лет назад – Google

7

Great location along the Riverwalk. Awesome for conventions or traveling with friends. Staff were prompt and helpful and answered any questions I had. I would definitely visit again.

Lauren Sanders
7 лет назад – Google

10

We stayed Tuesday August 8 through Friday August 11. I must say we had a very pleasant stay. The staff was very friendly. They have a full hot breakfast which was great. They also have dinner and free alcoholic beverages Monday through Thursday. The rooms were very big and the beds were comfortable with nice feather pillows. I would recommend. I would definitely stay there again. Parking was $27 a night plus tax.

Kristie
7 лет назад – Google

7

Great location! Friendly staff! Clean room. Evening social was enjoyable. Food is just OK. Windows are a bit odd as they don't line up with the rooms. A bit older. I would stay again.

Robyn Deshotel
7 лет назад – Google

5

Nice location directly beside the river. There was dust on top of the fridge and on the shelf in the bathroom. There was a dark red stain drop on the bathroom door post. There was a lot of hair on the shower wall and behind the bathroom door on the floor when we arrived in our room. When housekeeping came to clean the room while we were gone, they only changed out the towels and left toiletries minus the soaps. They also did not change out the kitchen towels. There was no knife to cut a watermelon just butter knives and when we called for one they said housekeeping left for the day. Parking for small vehicles is $29.23 and larger vehicles is $37.89. The pool is on the roof.

Jordan Baeza
7 лет назад – Google

10

Staff is friendly and great. We had no A.C. in the room we staye in and they helped us and even moved us and made us feel amazing! Great place to stay!!

Heather Kaba
7 лет назад – Google

10

We had a great stay on the Riverwalk. Beautiful setup. Fun pool on the roof for the kids. Room was completely clean and quiet. All employees were pleasant and helpful. Breakfast was good and had amazing view of riverwalk in the morning!

Marissa Rodriguez
7 лет назад – Google

10

The pool was really small and always packed and there were no clean towels just all the used ones, this place is only valet parking ($27/day) which we had called weeks before and asked whether there would be any additional fee and they didn't tell us about that. The breakfast was good & the ladies were very nice. The front desk receptionist, Destiny, is super sweet and always smiling. Really only giving 5 stars for her :)

Samuel Wardell
7 лет назад – Google

9

Hotel was great. Very comfortable (I especially appreciated the ceiling fan in my bedroom). Parking was more expensive than expected but we were able to walk to the Alamo so we figured it was worth it. I'd stay there again given the chance.

Theresa Shmerling
7 лет назад – Google

5

Good hotel for the price. Easy access to the riverwalk and very close to many of the attractions. The rooms are just ok. It was clean and you can tell they attempted to update some of the room, but still lots of opportunity in the shower area. The staff is wonderful. Very friendly and accomodating.

Marc Shmerling
7 лет назад – Google

10

The rooms are very nice and the staff is extremely friendly. We loved everything about our stay

Brice M
7 лет назад – Google

9

The complimentary drinks and food were wonderful, along with the views from the dining space. The location was right on the Riverwalk and each of the rooms feels like a small apartment. Thoroughly enjoyed my stay!

Ryan Kinler
7 лет назад – Google

8

Great location and pretty nice except for random small things. Like the water in the shower would swing from hot to cold for no reason. Parking was expesive but similar for the area. Breakfast was like a mad dash and not very high quality.

starmhz1
7 лет назад – Google

10

If you're considering an Extended Stay in downtown San Antonio you may want to consider this place. Riverwalk is really beautiful.

Cathy Tiske
7 лет назад – Google

10

Clean and roomy room. All amenities were supplied. Delicious hot breakfast.

Marshall Courtney
7 лет назад – Google

7

Clean rooms, great amenities, close to many restaurants and things to do and minutes from the Alamo Dome.

Shirley Kadel
7 лет назад – Google

8

very friendly hotel, situated on the river walk, with easy walking to the alamo and tourist area. has a provided buffet style breakfast and an evening reception with some lovely food.
very disappointed with our view, which was a brick wall, but rooms were nice and clean, and really don't spend much time in them anyway.
we would stay again

Stacey Whitten
7 лет назад – Google

5

The paint job in the suite was pretty bad. Uneven lines, wall color on the ceiling. The shower was tiny. If you are the slightest bit overweight, you won't fit. If you are 6ft tall, be prepared to squat. Weirdly, no trashcan in the bathroom. Fitted sheets were stretched out so they popped off the corners.

Dalton LeBleu
7 лет назад – Google

7

Good location. Nice pool on the roof. Good breakfast. No restaurant for lunch or dinner.

Phillip Nelson
7 лет назад – Google

8

Good hotel. Close to the convention center. The rooms where large with a good sized fridge. I had stayed here a few times and would come back.

J.C. Lowe
7 лет назад – Google

6

This is a very clean hotel and well located. Guest Services as far as room service and maid service work very slow. We left in the morning and our room was not clean at 3 o'clock when we returned . The front desk staff was very friendly and helpful.

JD Varga
7 лет назад – Google

4

It was OK. The hotel is decent, but outdated. The beds were the most uncomfortable beds I have ever slept on in a Hilton chain. I agree with another user about the toothbrush. They don't have disposable toothbrushes for when you forget yours. Even diamond members can't get one that you have to pay a $1.50 for. They have a monopoly going at this place on toothbrushes. I have never been in a hotel that charges for them. I just used my finger. I will not stay here again and use my points. Trust me, there are Hiltons on the River that are way better for the same price.

Kate Barker
7 лет назад – Google

9

Got a suite for a convention event, the amenities were nice and the space in the hotel was spacious. Well insulated and I wasn't too cold. Overall a good experience.

Stephanie Boothe
7 лет назад – Google

10

good space, was nice having a full kitchen. add was so comfortable, concierge was knowledgeable about all the things you could do around town. breakfast was better than most places

Joe Bunt
7 лет назад – Google

9

The rooms were like their own apartments and they were in perfect condition. The view is very nice from the top floor. The only down side is that the morning breakfast isn't kept very warm.

Megan Ingle
7 лет назад – Google

7

Good location right on the Riverwalk, clean rooms and helpful staff.

Scott Holder
7 лет назад – Google

10

Great nights stay. My family and I stayed one night had a very good experience. We absolutely loved the easy access to the Riverwalk and were impressed with the customer service we received. I would definitely stay there again. FYI, the parking at the actual hotel was valet only. The valet cost was $27 for overnight parking.

Forrest Hampton
8 лет назад – Google

9

Nice affordable hotel. Location is great for anything you want to do on the river walk. Room are kind of older but in great working order. Breakfast was simple but good. Staff was all very friendly.

Becky Burczycki
8 лет назад – Google

7

My three sisters and I have always used Homewood Suites for our "sister" trip which we take every other year. Last trip the shuttle service was stopped without notice and now this year the Managers Reception dinner has been reduced to light finger snacks, again with out notice! Whats next ? As we ladies get older these services were very important to us. Please reconsider and put these back. Did I mention that the price went UP at each stay? Pay more receive less. Hope that is not your motto.

blank 13
8 лет назад – Google

9

Our room was great a family of 8 was able to be in one suite. . It was located right on the Riverwalk. . The service was awesome! . Anytime we needed anything they were right there. . The complimentary breakfast was great for the whole family.

Robert Donley
8 лет назад – Google

5

Great place! Staff was very friendly. It would be nice to have a spot right off the river walk for breakfast, but I still really enjoyed my stay.

Chris Turner
8 лет назад – Google

7

Nice location, friendly employees, nice big rooms. Just don't leave anything in your car when you valet. Wifi signal is spotty but free.

Joseph Cuestas
8 лет назад – Google

7

Overall good stay with nice sized rooms. Breakfast is served but no other room service amenities that I could tell. Good location, within walking distance to river walk. Pool is small for the size of the hotel, and closes at 11pm.

Jason Blades
8 лет назад – Google

7

The hotel was very nice with a great view of the river and a bridge. The room had alot of space to accommodate everyone. Breakfast was kinda on the lower side but still good. Small pool on roof wish it was bigger.

CJ Weinstein
8 лет назад – Google

7

The Hotel is conveniently located to the Riverwalk. It is also with in walking distance to the Historic Alamo. This hotel has a good view of the Riverwalk from the main lobby and dining room. The pool on the roof is tiny but does provide pretty views of the city. And who can beat a free breakfast.

Mendel Weiss
8 лет назад – Google

8

I think the Homewood Suites Ty Hilton in San Antonio at the Riverwalk is an excellent Hotel. I think they have tremendous customer service and really go out of their way to help their customers. I would love for the happy hour to be a little longer in the evening Kama especially if there is food and or drinks that are still available. The only negative that I can see that outright is the popcorn ceilings bring the appearance of quality down a notch.

jose de la garza
8 лет назад – Google

6

Valet worker was very nice and up beat. Front desk was nice and friendly. Rooms where clean but the wifi wasnt. Had trouble connecting and weak signal.

Tiffany N
9 лет назад – Google

7

I soooo want to give 5 stars but we are currently staying here and I must say that I am disappointed in one particular breakfast worker. She has been consistently rude to several patrons just in the brief time that we were eating our breakfast. The coffee ran out (all 3 varieties) and she had no interest in refilling. Thank goodness for the One other breakfast worker, she was friendly and polite-a shame she is having to do all the work for both! Hopefully I can re-post more positives soon!

Natasha Lightbourne
9 лет назад – Google

6

the rooms need Better attention when being clean. the food is terrible and monotonous. too much powdered eggs

carlos mosto
9 лет назад – Google

4

When we checked in they gave us a room that A/C didn't work. We had to change rooms, then the Internet didn't work, we have a two bedroom suite and the shower in one of the bathrooms changes from hot to cold on it's own. I called the front desk to get an extra luggage rack, they said they would send one right away, two days later we're still waiting for it. The Housekeeping is a disaster, they didn't clean the hairs in the bathroom floor, a five year old would make a better job making the beds. I called the front desk and ask to speak with the Manager, they said he was gone for the day, they said he would call in the morning, it's almost noon, and I don't expect him to call. I'm HHonor's member and I must say the Hilton Family Hotels are very good except this one. if you can stay somewhere else, you will be better off.