 5 933 omdömen

Homewood Suites by Hilton San Antonio-Riverwalk/Downtown

432 West Market St., San Antonio, TX 78205, USA Tillgång

Homewood Suites by Hilton San Antonio-Riverwalk/Downtown

Hotellet kommer att genomgå renoveringar från 1 december 2023 - 01 mars 2024. Tack för ditt tålamod och förståelse. Daglig obligatorisk avgift kommer att läggas till rumsräntan och inkluderar: San Antonio Tourism Public Improvement District Fee och Texas återhämtningsavgift. Daglig obligatorisk avgift kommer att läggas till rumsränta och inkluderar: San Antonio Tourism Public Improvement District Fee och Texas återhämtningsavgift. Homewood Suites av Hilton San Antonio Riverwalk Downtown Hotel ligger i hjärtat av centrum, direkt på den berömda Riverwalk. Denna Homewood Suites har 26 olika golvplaner som sträcker sig från 325 kvadratmeter till 800 kvadratmeter. Denna unika egendom skapas av det historiska San Antonio Drug Company som är listat på National Directory of Historic Places. Homewood Suites av Hilton San Antonio Riverwalk erbjuder en och två sovrumsviter med fullt utrustade kök. Alla rumspriser inkluderar frukost, trådlöst internet och användning av fitnesscentret och takbassängen. Hotell har 3 separata mötesplatser, affärscentrum och en svitbutik där du kan köpa drycker, snacks och diverse. Detta hotell ligger 3 kvarter från Henry B. Gonzalez Convention Center och 5 kvarter från Alamo.

We are located at the intersection of West Market & St. Mary's Street downtown and directly on the Riverwalk. You will be within walking distance of all the famous downtown attractions including: the Alamo; La Villita (the ''Little Village'') with its unique shops from days gone by; the Arneson River Theatre; the Theatre District; and ''El Mercado'' our famous Mexican Market. You will also be within steps of ''South bank'', the Riverwalk's restaurant and entertainment center. Our hotel is the place to enjoy all that downtown and the Riverwalk has to offer. You will be minutes from all major downtown attractions. .

Rum

Hotell

  • internet
    GRATIS internet
  • Gratis trådlöst nätverk
  • Internet via bredband
  • Hög hastighet trådlöst
  • Transport
    Inomhusparkering
  • Säker parkering
  • Tåg tillgång
  • Transport - lokalt
  • Transport - lokala kontor
  • Betjänad parkering
  • reception
    24-timmars reception
  • Bagageutrymmet
  • Check-in kiosk
  • Reception
  • Tidig incheckning
  • Snabb in-
  • Snabb utcheckning
  • Sen utcheckning tillgänglig
  • Lagringsutrymme
  • arbeta bort
    Businesscenter
  • Skrivbord med eluttag
  • Fotokopian centrum
  • Allmän
    Luftkonditionering
  • Uppvärmda gästrum
  • Invändig korridorer
  • Icke-rökare
  • Privat bad eller dusch
  • Allmän plats luftkonditionerade
  • hotellservice
    24-timmars bevakning
  • ATM / Cash maskin
  • Kemtvätt
  • Brandsäkerhet kompatibel
  • Full service städning
  • Matinköp service
  • Hårtork
  • Housekeeping dagligen
  • Strykbräda
  • Tvätt / Vaktmästare
  • Plats tvätt
  • Högtalaranläggning
  • Safe
  • Säkerhet
  • Stäng av tjänst
  • Övervakad rengöring
  • Betjänt samma dag kemtvätt
  • Wakeup tjänsten
  • utlopp
    Present- / tidningskiosk
  • Diverse / närbutik
  • Att resa med andra
    Barnvänlig
  • Lekplats
  • Husdjur välkomna
  • Tillgänglig
    Lättillgängligt
  • Hissar
  • Händelser
    Konferenslokaler
  • Kväll mottagning
  • Mötesrum
  • Miljövänliga anläggningar
    Lokalt samhällsengagemang

Rum

  • Kommunikation
    Gratis WiFi i rummen
  • Telefonsvarare
  • Strö
    Babysängar
  • Bäddsoffa
  • Badrum
    Badprodukter
  • Mat & Dryck
    Kaffe- /
  • Diskmaskin
  • Fullt utrustat kök
  • Kök
  • Kokvrå
  • Mikrovågsugn
  • Kylskåp
  • Underhållning
    Alla nyhetskanal
  • Kabel-tv
  • CNN availaible
  • Gratis filmer / video
  • Tidning
  • Företag
    Kopiator
  • Dataport
  • Skrivbord
  • Skrivbord med lampa
  • Telefoner med meddelande ljus
  • Allmän
    Luftkonditionering kontrolleras i rummet
  • Väckarklocka
  • Brandlarm
  • Järn
  • Behärskad värme / kyla
  • Rökdetektorer

Rekreation

  • Slå samman
    Uppvärmd pool
  • Utomhuspool
  • Slå samman
  • Kondition
    24-timmars fitnesscenter
  • Kardiovaskulär träning
  • Motion gym
  • Gym
  • Tyngdlyftning
  • Sport
    Golf
  • Löparspår
  • Racquetball
  • Tennisbana
  • Vattensporter
  • Spel / filmer
    Kasino
  • Spelrum

Mat och dryck

  • Måltidsplan
    Frukostbuffé
  • Gratis frukostbuffé
  • FRI fullständig amerikansk frukost
  • särskild uppmärksamhet
    Fria drinkar
  • Gratis kaffe i lobbyn
  • Kostnadsfri kvällsmottagning
  • FREE i rummet kaffe / te
  • Lobby kaffeservering
  • Välkomstdrink
  • tjänster
    Rum service
  • Miljövänlig mat
    Lokala och säsongsbetonad mat
  • Köksredskap
    Grilla grillar
  • utloppen skriver
    Cocktailbar

Frukost

  • Gratis frukostbuffé
  • FRI fullständig amerikansk frukost
  • Frukostbuffé

husets policy

  • Incheckningstid: 16:00
  • Utcheckningstid: 11:00

Avbokning
Alla rsv måste avbokas 24 timmar före ankomst värd tid om insättnings req. Om detta rsv har gjorts elektroniskt vänligen avbryta elektroniskt för att undvika förvirring och en utebliven räkningen. Policy kan komma att ändras.

Res med andra

Barn policy
Barn 18 år bor gratis när de delar rum med dig.

Husdjur är tillåtna på begäran.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Språk som talas

  • Engelska
  • Spanska

concierge tips

Stanna vid vår matsal måndag till torsdag kväll för att njuta av vår gratis kvällssociala. Socialisera med vänner, familj och till och med Homewood Suites -personalen medan de njuter av drycker och små tallrik -erbjudanden - de är precis rätt storlek som aptitretare eller en liten, tillfredsställande måltid.

välkommen kapacitet

  • Antal Mötesrum: 3
  • Antal sovande rum: 146
  • Största Mötesrum Storlek: 882 sq. ft.

Parkering

  • Inomhusparkering
  • Säker parkering
  • Betjänad parkering

Bekvämligheter

  • Säkerhetsvakter
  • Max sittplatser

Miljö

Fastighetens miljövänliga åtgärd

De miljöproblem har en inverkan på människors välbefinnande och ekosystem runt om i världen. Vi strävar efter att arbeta så effektivt som möjligt över hela värdekedjan. För framtid med låga koldioxidutsläpp, vi minska och övervaka energi- och vattenanvändningen. Som en del av vårt åtagande att minska vårt avfall till deponi, har vi skapat en övergripande strategi för avfall och arbetar med WWF för att minska matavfallet i vår verksamhet och supply chain. Ansvarig upphandling gör en skillnad: vi källan varor och tjänster lokalt som möjligt.


  •  Lokala och säsongsbetonad mat
  •  Lokalt samhällsengagemang

certifieringar

ISO 14001

ISO 14001 är en internationellt accepterad standard som beskriver hur man sätter ett effektivt miljöhanteringssystem på plats. Det är utformat för att hjälpa företag att förbli kommersiellt framgångsrika utan att förbise miljöansvaret, till exempel: • Förbättra deras miljöprestanda ständigt • Följ lokala och nationella föreskrifter och andra krav som prenumereras • Förhindra vatten-, luft- och markföroreningar • Kontroll och optimera vatten och energi Konsumtion • Främja återvinning och återhämtning av avfall • Öka miljömedvetenheten bland anställda och utbilda dem att anta god praxis i sin aktivitet • Använd Eco-Label Hushållningsprodukter • Använd hållbart skogsbrukscertifierat papper

ISO 50001

ISO 50001 är baserad på hanteringssystemmodellen för kontinuerlig förbättring som också används för andra välkända standarder som ISO 9001 eller ISO 14001. Detta gör det lättare för organisationer att integrera energihantering i deras övergripande ansträngningar för att förbättra kvaliteten och miljöledningen. ISO 50001 tillhandahåller ett ramverk för krav för organisationer för att: - Utveckla en policy för effektivare användning av energi - Fixa mål och mål för att uppfylla policyn - Använd data för att bättre förstå och fatta beslut om energianvändning - Mät resultaten - Granska hur bra Politiken fungerar och - ständigt förbättra energihanteringen.

Mest användbara omdömen 9 33 omdömen

Bill Casterline
4 år sedan – Google

9

It was very nice and clean. Loved the amenities. Will definitely go back

Dhanrick Basilio
4 år sedan – Google

9

What a nice hotel to stay at. Right next to the river walk and the front desk staff was friendly and helpful. Will stay again and recomend.

Marc Thompson
4 år sedan – Google

10

Very nice clean place, friendly staff good pricing right next to riverwalk. The room was large enough nice kitchen and large bathroom two flatscreen TVs

Nikita Barnes
4 år sedan – Google

9

Very upscale hotel ! 🥰 it's worth the charge! The kitchen area is wonderful {dish washer , pots pans , silverware, plates , cups} all in your room 😊😊

Shannon Lanise
4 år sedan – Google

9

I enjoy this hotel every time I visit. It's in walking distance to a lot, the river view is beautiful, and their happy hour is always great. The suites are enormous, clean, and comfy. Highly recommend. (View from the breakfast/ happy hour space)

Crystal Hunter
6 år sedan – Google

9

I loved the hotel! I read the reviews before booking and they didn't seem so bad. I booked my reservation on the phone because all the hotel online companies were giving some high rates. I was able to use my state discount and got a great deal. The hotel was clean, we love our room which had a little den area with a kitchen, then a room that we could closed the door! Yes the bathroom light is the bomb for pictures! The roof top pool is small but enough fun for the kiddos. Great spot to see the river walk and walk to all the cool downtown spots. The free breakfast has everything and is so good! The only blah was the $29 valet parking with parking tax, lol! We will definitely come stay again and really liked the great customer service! I'm a mom who really appreciates a kid friendly place like this.

Amanda Aynes
6 år sedan – Google

8

Mostly clean. The staff for the most part were nice. One individual did not seem to like her job and she spent more time on her personal phone than helping customers. Comfy beds and a good distance to most attractions downtown. Good price for what you get!

Ethan Westby
6 år sedan – Google

9

It was a great hotel with absolutely fantastic service!! They took money off of our price because we had a minor issue in our room and Robert did an excellent job of fixing the problem. He was super friendly and outgoing too. I would highly recommend this reasonably priced hotel in the heart of downtown Houston.

Laura Serna Marquez
6 år sedan – Google

10

Great complimentary breakfast! Great view and quick access to the river walk. Loved that the room was nice and cold when we came in to the room because it was not a window unit.

Donna Taylor Bouchie
6 år sedan – Google

9

Great check-in clerks.... even with late arrival. Several, not tons, of items on the breakfast buffet. Fun reception mixer during week night evenings. Immediate access to riverwalk. Generous room in suites.

Penny Gause
6 år sedan – Google

7

Really enjoyed the say in San Antonio, great location, away from the crowd. The room was large enough for a family of 4. However, my husband and I enjoyed, the comfort of the living space. Cocktail hour, and breakfast made our stay even more enjoyable. The only problem we had was, the temperature of the shower went from hot, to cool throughout our shower. Would recommend, and stay again as well. MUST GO TO BOUDRO'S!!!

Michael Koehler
6 år sedan – Google

9

I really enjoyed my stay here... this is a nice hotel with super nice people. The facility is well maintained and is really cool. I love the lobby area that looks out to the riverwalk. The room was nice there was plenty of room. I had a decent view out my window. The room was in great shape. I will stay there again. The guest reception was nice every day

Donna Stokes
6 år sedan – Google

9

I took a group of 20 people to the hotel this week and and pleased to share that everyone was very happy with the hotel and service. Location was great. On the river and close to all activities. Michelle in the Group Department was great to work with. Dolores was the hostess for Happy Hour and made everyone feel as though we were her personal guests. The food and drinks she prepared were awesome. Since we had an early departure before breakfast, I requested some muffins be made available in the lobby by 6:00 am. We received a nice selection of fresh pastries, fruit and coffee. Rooms were spacious, clean and well appointed. I recommend the Homewood Suites to anyone visiting San Antonio.

George R
6 år sedan – Google

9

Great location and spacious. If you looking for a room with a good amount of space, this is the place. Its not that modern, however it will work.

Landon Heath
6 år sedan – Google

9

If you are looking for a great place to stay for a getaway, this is it! Hilton quality and a great location to park and walk anywhere. Valet guys are super and helpful. Great place!

Brandon Allen
6 år sedan – Google

6

Location is convenient to downtown and the riverwalk but the hotel feels very musty and old. Elevators might as well be running on steam power, leave 5 minutes early if you don't want to take the stairs. Conference rooms are small and only suitable to very small groups.

Nathan Jackson
6 år sedan – Google

9

Decent breakfast, rooms have odd pillars that make navigating one side of a king size bed difficult, but the suite is nice. The bed is comfortable, kitchen is stocked with cookware and utensils. The bathroom is very small however.

peter stalinescu
6 år sedan – Google

5

Nice location, on the river, all suites. If you get 1 bedroom with 2 beds, you will get the wall view. The river view is rooms with king bed. Rooms and hallways could use an upgrade. The lobby is a little better. Free breakfast and the slow Wi-Fi. No outdoor patio to the river. You have to use room key to get in hotel all the time. No self parking only valet, $27/day. The only advantage is the cathedral is 5 min walk and there is a light presentation at the cathedral on Tuesday, Friday, Saturday and Sunday at 9, 9:30 and 10 pm.

Peet
6 år sedan – Google

9

I have stayed here during PAX since 2015. Each year has been a positive experience. The suites are a bit meandering, but that mostly means a little more space than recently built buildings. The have a good breakfast, good showers, and good kitchen space. The roof pool is kinda meh. I intend to stay here in the years to come, barring any significant decrease in quality.

James Kupke
6 år sedan – Google

10

Stayed here for a convention. Since it's an extended stay, the room was fairly large with a separate bedroom. No tub, just a slightly dated walk in shower. Location is adjacent to the Riverwalk, but not along any restaurants. It's probably for the best, since it's a quieter environment. Would recommend this place for the price.

Amanda Wilson
6 år sedan – Google

8

The room was great for our family. The booking process could have been better, and the front desk and breakfast staff was not the friendliest. Great location but not our number one place stay, but would make the top 3.

Omar Rodriguez
6 år sedan – Google

10

I was in town for one evening only. The hotel staff was very friendly and helpful. I recommend valet parking as it's 3 blocks to the nearest public parking and it costs $1/hour with a 12 hour minimum, when valet is $15 for the day. The staff was friendly and knowledge when it came down to things to do in the area. The hotel is on the Riverwalk which during Xmas is lit with lights. I'll be coming back soon. Thanks

Zubair J
6 år sedan – Google

7

I loved the room, parking, view and staff! However I would have liked more choices in breakfast than pork. The main part of the breakfast were both pork related items. (Eggs with pork and pork sausages) the next day (eggs with pork again and bacon)

Søren Pedersen
6 år sedan – Google

8

Got a room with excessive noise from a ventilator or something like that. It was running all day and night. I was moved promptly to another room without discussion. Great service!

John Byers
6 år sedan – Google

10

My family always enjoys our stay at Homewood. The breakfast is usually similar but fresh and good. The social hour in the evenings is welcomed after a day of travel. Clean and comfortable.

Natasha viteri
7 år sedan – Google

7

Great location along the Riverwalk. Awesome for conventions or traveling with friends. Staff were prompt and helpful and answered any questions I had. I would definitely visit again.

Lauren Sanders
7 år sedan – Google

10

We stayed Tuesday August 8 through Friday August 11. I must say we had a very pleasant stay. The staff was very friendly. They have a full hot breakfast which was great. They also have dinner and free alcoholic beverages Monday through Thursday. The rooms were very big and the beds were comfortable with nice feather pillows. I would recommend. I would definitely stay there again. Parking was $27 a night plus tax.

Kristie
7 år sedan – Google

7

Great location! Friendly staff! Clean room. Evening social was enjoyable. Food is just OK. Windows are a bit odd as they don't line up with the rooms. A bit older. I would stay again.

Robyn Deshotel
7 år sedan – Google

5

Nice location directly beside the river. There was dust on top of the fridge and on the shelf in the bathroom. There was a dark red stain drop on the bathroom door post. There was a lot of hair on the shower wall and behind the bathroom door on the floor when we arrived in our room. When housekeeping came to clean the room while we were gone, they only changed out the towels and left toiletries minus the soaps. They also did not change out the kitchen towels. There was no knife to cut a watermelon just butter knives and when we called for one they said housekeeping left for the day. Parking for small vehicles is $29.23 and larger vehicles is $37.89. The pool is on the roof.

Jordan Baeza
7 år sedan – Google

10

Staff is friendly and great. We had no A.C. in the room we staye in and they helped us and even moved us and made us feel amazing! Great place to stay!!

Heather Kaba
7 år sedan – Google

10

We had a great stay on the Riverwalk. Beautiful setup. Fun pool on the roof for the kids. Room was completely clean and quiet. All employees were pleasant and helpful. Breakfast was good and had amazing view of riverwalk in the morning!

Marissa Rodriguez
7 år sedan – Google

10

The pool was really small and always packed and there were no clean towels just all the used ones, this place is only valet parking ($27/day) which we had called weeks before and asked whether there would be any additional fee and they didn't tell us about that. The breakfast was good & the ladies were very nice. The front desk receptionist, Destiny, is super sweet and always smiling. Really only giving 5 stars for her :)

Samuel Wardell
7 år sedan – Google

9

Hotel was great. Very comfortable (I especially appreciated the ceiling fan in my bedroom). Parking was more expensive than expected but we were able to walk to the Alamo so we figured it was worth it. I'd stay there again given the chance.

Theresa Shmerling
7 år sedan – Google

5

Good hotel for the price. Easy access to the riverwalk and very close to many of the attractions. The rooms are just ok. It was clean and you can tell they attempted to update some of the room, but still lots of opportunity in the shower area. The staff is wonderful. Very friendly and accomodating.

Marc Shmerling
7 år sedan – Google

10

The rooms are very nice and the staff is extremely friendly. We loved everything about our stay

Brice M
7 år sedan – Google

9

The complimentary drinks and food were wonderful, along with the views from the dining space. The location was right on the Riverwalk and each of the rooms feels like a small apartment. Thoroughly enjoyed my stay!

Ryan Kinler
7 år sedan – Google

8

Great location and pretty nice except for random small things. Like the water in the shower would swing from hot to cold for no reason. Parking was expesive but similar for the area. Breakfast was like a mad dash and not very high quality.

starmhz1
7 år sedan – Google

10

If you're considering an Extended Stay in downtown San Antonio you may want to consider this place. Riverwalk is really beautiful.

Cathy Tiske
7 år sedan – Google

10

Clean and roomy room. All amenities were supplied. Delicious hot breakfast.

Marshall Courtney
7 år sedan – Google

7

Clean rooms, great amenities, close to many restaurants and things to do and minutes from the Alamo Dome.

Shirley Kadel
7 år sedan – Google

8

very friendly hotel, situated on the river walk, with easy walking to the alamo and tourist area. has a provided buffet style breakfast and an evening reception with some lovely food.
very disappointed with our view, which was a brick wall, but rooms were nice and clean, and really don't spend much time in them anyway.
we would stay again

Stacey Whitten
7 år sedan – Google

5

The paint job in the suite was pretty bad. Uneven lines, wall color on the ceiling. The shower was tiny. If you are the slightest bit overweight, you won't fit. If you are 6ft tall, be prepared to squat. Weirdly, no trashcan in the bathroom. Fitted sheets were stretched out so they popped off the corners.

Dalton LeBleu
7 år sedan – Google

7

Good location. Nice pool on the roof. Good breakfast. No restaurant for lunch or dinner.

Phillip Nelson
7 år sedan – Google

8

Good hotel. Close to the convention center. The rooms where large with a good sized fridge. I had stayed here a few times and would come back.

J.C. Lowe
7 år sedan – Google

6

This is a very clean hotel and well located. Guest Services as far as room service and maid service work very slow. We left in the morning and our room was not clean at 3 o'clock when we returned . The front desk staff was very friendly and helpful.

JD Varga
7 år sedan – Google

4

It was OK. The hotel is decent, but outdated. The beds were the most uncomfortable beds I have ever slept on in a Hilton chain. I agree with another user about the toothbrush. They don't have disposable toothbrushes for when you forget yours. Even diamond members can't get one that you have to pay a $1.50 for. They have a monopoly going at this place on toothbrushes. I have never been in a hotel that charges for them. I just used my finger. I will not stay here again and use my points. Trust me, there are Hiltons on the River that are way better for the same price.

Kate Barker
7 år sedan – Google

9

Got a suite for a convention event, the amenities were nice and the space in the hotel was spacious. Well insulated and I wasn't too cold. Overall a good experience.

Stephanie Boothe
7 år sedan – Google

10

good space, was nice having a full kitchen. add was so comfortable, concierge was knowledgeable about all the things you could do around town. breakfast was better than most places

Joe Bunt
7 år sedan – Google

9

The rooms were like their own apartments and they were in perfect condition. The view is very nice from the top floor. The only down side is that the morning breakfast isn't kept very warm.

Megan Ingle
7 år sedan – Google

7

Good location right on the Riverwalk, clean rooms and helpful staff.

Scott Holder
7 år sedan – Google

10

Great nights stay. My family and I stayed one night had a very good experience. We absolutely loved the easy access to the Riverwalk and were impressed with the customer service we received. I would definitely stay there again. FYI, the parking at the actual hotel was valet only. The valet cost was $27 for overnight parking.

Forrest Hampton
8 år sedan – Google

9

Nice affordable hotel. Location is great for anything you want to do on the river walk. Room are kind of older but in great working order. Breakfast was simple but good. Staff was all very friendly.

Becky Burczycki
8 år sedan – Google

7

My three sisters and I have always used Homewood Suites for our "sister" trip which we take every other year. Last trip the shuttle service was stopped without notice and now this year the Managers Reception dinner has been reduced to light finger snacks, again with out notice! Whats next ? As we ladies get older these services were very important to us. Please reconsider and put these back. Did I mention that the price went UP at each stay? Pay more receive less. Hope that is not your motto.

blank 13
8 år sedan – Google

9

Our room was great a family of 8 was able to be in one suite. . It was located right on the Riverwalk. . The service was awesome! . Anytime we needed anything they were right there. . The complimentary breakfast was great for the whole family.

Robert Donley
8 år sedan – Google

5

Great place! Staff was very friendly. It would be nice to have a spot right off the river walk for breakfast, but I still really enjoyed my stay.

Chris Turner
8 år sedan – Google

7

Nice location, friendly employees, nice big rooms. Just don't leave anything in your car when you valet. Wifi signal is spotty but free.

Joseph Cuestas
8 år sedan – Google

7

Overall good stay with nice sized rooms. Breakfast is served but no other room service amenities that I could tell. Good location, within walking distance to river walk. Pool is small for the size of the hotel, and closes at 11pm.

Jason Blades
8 år sedan – Google

7

The hotel was very nice with a great view of the river and a bridge. The room had alot of space to accommodate everyone. Breakfast was kinda on the lower side but still good. Small pool on roof wish it was bigger.

CJ Weinstein
8 år sedan – Google

7

The Hotel is conveniently located to the Riverwalk. It is also with in walking distance to the Historic Alamo. This hotel has a good view of the Riverwalk from the main lobby and dining room. The pool on the roof is tiny but does provide pretty views of the city. And who can beat a free breakfast.

Mendel Weiss
8 år sedan – Google

8

I think the Homewood Suites Ty Hilton in San Antonio at the Riverwalk is an excellent Hotel. I think they have tremendous customer service and really go out of their way to help their customers. I would love for the happy hour to be a little longer in the evening Kama especially if there is food and or drinks that are still available. The only negative that I can see that outright is the popcorn ceilings bring the appearance of quality down a notch.

jose de la garza
8 år sedan – Google

6

Valet worker was very nice and up beat. Front desk was nice and friendly. Rooms where clean but the wifi wasnt. Had trouble connecting and weak signal.

Tiffany N
9 år sedan – Google

7

I soooo want to give 5 stars but we are currently staying here and I must say that I am disappointed in one particular breakfast worker. She has been consistently rude to several patrons just in the brief time that we were eating our breakfast. The coffee ran out (all 3 varieties) and she had no interest in refilling. Thank goodness for the One other breakfast worker, she was friendly and polite-a shame she is having to do all the work for both! Hopefully I can re-post more positives soon!

Natasha Lightbourne
9 år sedan – Google

6

the rooms need Better attention when being clean. the food is terrible and monotonous. too much powdered eggs

carlos mosto
9 år sedan – Google

4

When we checked in they gave us a room that A/C didn't work. We had to change rooms, then the Internet didn't work, we have a two bedroom suite and the shower in one of the bathrooms changes from hot to cold on it's own. I called the front desk to get an extra luggage rack, they said they would send one right away, two days later we're still waiting for it. The Housekeeping is a disaster, they didn't clean the hairs in the bathroom floor, a five year old would make a better job making the beds. I called the front desk and ask to speak with the Manager, they said he was gone for the day, they said he would call in the morning, it's almost noon, and I don't expect him to call. I'm HHonor's member and I must say the Hilton Family Hotels are very good except this one. if you can stay somewhere else, you will be better off.