Great location to everything to do in area, as well as excellent service and friendly staff

Just need to sing Mark‘s praises. Really, all the staff were amazing and happy. Passing through on a cross-country roadtrip, Mark made sure we were comfortable, thoroughly answered all our questions, and helped us with the new parking process (no valet due to COVID.) He saw we were exhausted after a night of driving with a toddler and offered us a little snack and some drinks as we made our way to our room. We felt extremely well taken care of in an unfamiliar city.

Breakfast, happy hour and room are amazing! Special thanks to the lady that was assigned to make omelettes has very good customer service, she serves many people and manage to put a smile on her face and provide great customer service at the same time. The lady in front desk not so great and everytime we call front desk nobody answer the phone.

Nice rooms (we were upgraded to a larger room with a conference table in it... so, way more space than we could ever need), although the cleanliness is a little lacking (hair on the sink, dirt in corners of bathroom floor, carpet in need of a good vacuuming). The location is the absolute key to this hotel - it’s an easy walk to the Convention Center (in this case for a Supercross Race), restaurants and pretty much anything else you would want to do; everything else is a cheap Uber away.

Breakfast was amazing! Me and my husband came down here for a night get away and we were greeted by a guy named Nathan who showed us where everything was and gave us a breakfast tour everyone had a smile, plenty of room to sit and the food was delicious. They had a lot of things to choose from including drinks.

The valet was friendly and quick and careful with my car. The front desk staff greeted me warmly shortly after I entered the lobby. All the housekeeping staff were amazing and checked to make sure I didn't need towels etc. The lady cooking Omlettes to order was talented she kept 5 different complicated orders going perfectly. The breakfast food selection was varied and good. I will be back.

Great hotel and location, but it will cost you some money for the room and parking. We did really enjoy our time in the city. Our first trip without the kids after 8 years. Certainly one we will remember for many years. Lots of great restaurants nearby. You can easily walk to the water and Arch. Overall great experience.

Very clean, quiet. Staff is friendly. The cocktail hour is nice. The Breakfast is good. Most definitely will stay here again when we're in the area. 👍🏽😊

It was beautiful! The room was so comfortable and big! The staff was so nice! Breakfast was awesome. Parking was pricy but I felt safer with my car there instead of a public lot.

Stayed here for a recent convention and Embassy, once again, did not disappoint.

The room was what I expect from Embassy Suites, clean, well-kept, functional appliances, etc.

Service was great with all desk folks response, friendly, and professional.

The location was stellar with all one could want for a conference stay within blocks: grocery store, restaurants, theater, etc. Not sure about more touristy things, but it's proximity to the convention center was AWESOME!

The only downside is that the electronic key never got working. Not a huge deal, but would have been great if it had worked.

4 stars for the location. Very convenient for the convention events. Several places to grab a bite within walking distance. Minus a star because the door to the pool was locked for a couple of hours during the day without any signs with reason for the closure. The treadmills in the gym could use a tune-up but nice to have a place to workout.

The staff was very helpful. And our room was quite larger than I expected (which is great since you have 2 kids). One thing to note is that it is vallet parking only at the hotel.

Attentive door staff and front desk staff-- quick check in to our room. Room was spacious, clean, and inviting-- plenty of room for a family to stay comfortably. Furniture was up to date and beds/linens were comfortable. The happy hour was fine -- variety of snacks each day and many drinks to choose from. Breakfast was great-- many choices and the breakfast staff was very kind and attentive!
Great stay! Would recommend to all.

Probably the nicest Embassy Suites room that I have ever stayed in! Staff is stellar including the nice woman that makes the delicious made to order omelets for the continental breakfast. Evening reception is very nice too. Two chief complaints - 1) The breakfast closes at 9 AM on the dot, so much for sleeping in if you are on vacation. 2) Indoor pool was littered with sand and dirt all around the edges.

What a great experience here, and a wonderful first experience staying with Embassy Suites. Hotel was easy to find, staff very friendly and attentive. Evening receptions and free breakfast were fantastic (love that they're included in the nightly rate). This hotel is also convenient to a lot of family activities...20 min drive from Grant Farm, walking distance to The City Museum, Gateway Arch NP. No baseball or hockey during our stay, but hotel is walking distance both stadiums as well. Parking is Valet-only for $30/night, but wifi is free and very good.

This Embassy Suites location is very conveniently located almost directly above the Convention Center Metro Link station in downtown St Louis. It's 15 stations away from the airport Metro Link station and is about 45 minutes away. It's actually not too bad of a walking distance to Busch Stadium and Scottrade Center. Nice sized rooms and amenities. Or room had no bathtub, though. Overall a nice hotel.

My family stayed from the 28th of March to the 31st, 2018. We enjoyed staying at this Embassy. The staff we encountered were all very nice and accommodating. They were great with the kids and were able to handle the high volume of kids that come with families on spring break. They did a great job! Our kids loved it and so did my wife and I. The location couldn't have been better. This is the place to stay.

The location of this hotel is Downtown St Louis. If it is not raining. You can walk to the Arch, nearby restaurants. Rooms are a good size. Cleaned daily. A little disappointed no nighttime turn down service. However, this is not a big deal. Pool is good for the kids and the free breakfast has everything you can dream about!

We booked last minute & chose this location because we have been to 2 other locations. Also the price was about $30 less than the others. It won't save you any money because it was a little more than that (per day) for parking. The rooms seemed bigger & nicer than any other Embassy that I have reserved. The breskfast could have been better. There were omelets but no pancakes or waffles. Overall it was a great experience.

Our stay was great! From the moment we got there service was perfect. The evening reception was better than other Embassy Suites I have stayed at. Our room was spacious and clean. Breakfast was great and the door men and Valet were extremely helpful and pleasant. I would definitely recommend this hotel.

The Embassy Suites are a good choice for someone looking for a weekend out. They are in a good location. Within walking distance of many nearby businesses and resturant as well as the local casino. The city tram is about a block away for those looking to go to other parts of the city. The breakfast offers free made to order omelets but I personally wasn't impressed as the staff made several mistakes on many orders. The evening special of free drinks is however nice. The hot tub and pool area was clean and nicely uncrowded so we had it just for our group. The hotel is very nice and despite the lacking breakfast I would be happy to go again.

This was a wonderful hotel to stay and meet in for the last 5 days. The complimentary breakfast options were high in quality and the managers reception was always a fun way to end our day. I warn guests to not stay in rooms facing the street in the 220s. These rooms are above a BBQ restaurant that has a larger smoker outside just below these rooms. My room, pillows and clothing regularly included a smell of smoke and BBQ. It wouldn't have bothered me if it happened one day but it was everyday. I also woke up to the restaurant staff getting the fires started in the smoker just about every morning between 4 and 5am.

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

This was a weekend getaway for the family. A bit of a rocky start with the valet, they were down a person unexpectedly and a bunch of us decided to show up at the same time. Anne, the manager at the front desk, was more than accommodating and helped to ease the frustration. We had a 2 bedroom, which was great for the 4 of us. The room was clean. We had an issue with the bar sink, a drip. Called down to let them know. Luckily it started as we were heading out so it was fixed by the time we were back.

The evening reception was really nice. Very friendly staff, a decent selection of snacks and drinks. Breakfast was great as well with a nice selection and very friendly staff.

We visited the pool twice. The kids enjoyed it. It was kept fairly clean and one time when they were out of towels, we called down and they were able to get more brought up.

Overall we had a really nice time and the staff really helped make it.

This was a weekend getaway for the family. A bit of a rocky start with the valet, they were down a person unexpectedly and a bunch of us decided to show up at the same time. Anne, the manager at the front desk, was more than accommodating and helped to ease the frustration. We had a 2 bedroom, which was great for the 4 of us. The room was clean. We had an issue with the bar sink, a drip. Called down to let them know. Luckily it started as we were heading out so it was fixed by the time we were back.

The evening reception was really nice. Very friendly staff, a decent selection of snacks and drinks. Breakfast was great as well with a nice selection and very friendly staff.

We visited the pool twice. The kids enjoyed it. It was kept fairly clean and one time when they were out of towels, we called down and they were able to get more brought up.

Overall we had a really nice time and the staff really helped make it.

We stayed in 303 and corner room...It was nice the only problem we had was that the heat was blowing out cold air.. Everything else was on point. The complimentary drinks, Breakfast, the hotel was decorated nice. I can't complain the only reason I gave him four stars was because of the Heat.

We loved it! The rooms were spacious and clean, the service was top-notch! The hotel was clean and inviting. The free breakfast is always a plus! I love that Hilton now has self check in AND you can download your roomkey onto your smart phone. We checked in from the road and went straight to our room!! We loved it!

Nice suites. Located downtown. Free drinks were awsome. Breakfast was really good. Loved inlet bar.

Fantastic staff all the way around. Free breakfast, wifi and drinks at happy hour, comfy beds and spacious rooms. A bit of a walk to my room but worth it for the amenities

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around...

Wonderful place to stay. Here for a work conference and stayed overnight as well. The rooms are clean and very nice. There is a small refrigerator and microwave in each room. The staff is very friendly and helpful. They will bend over backwards to help you in any way they can. I would highly recommend this hotel and would gladly stay here again.

Awesome hotel. Great location. Friendly staff. The rooms have super high ceilings and it feels very luxurious. Will definitely be back!

About what you expect from an Embassy Suites. A good place to stay when traveling for business. Pretty good breakfast spread, free alcohol for happy hour, and passably clean rooms. The only real problem I had was with the city of Saint Louis, which thought it was okay to have people rip up the road in the front of a hotel at 2:00 in the morning!

Wonderful place to stay. Here for a work conference and stayed overnight as well. The rooms are clean and very nice. There is a small refrigerator and microwave in each room. The staff is very friendly and helpful. They will bend over backwards to help you in any way they can. I would highly recommend this hotel and would gladly stay here again.

Excellent hotel. Huge and beautiful suites. Comfy beds. Delicious AND FREE breakfast daily. Great place to stay for business or pleasure. Staff is very friendly.

Excellence is the standard for an Embassy Suites hotel. This one is perfectly situated between the Convention Center and a row of restaurants and a movie theater. Access to the Metrolink is only a short block walk. Don't worry about "checking in" at the front desk. A smart phone allows you to get a digital key and go straight to your room - a definite plus after a long day traveling.

Nice hotel with a good swimming pool. The gym is a bit cramped. Good breakfast is available. The very low noise level was great.

Location pretty easy to find with close parking options. I parked in a open lot with an electronic prepay walk up machine. The cost was $1.00 per half hour. Hotel staff all seemed nice and friendly and the area I saw was nice and clean and looked upscale. I was only there for a career event so I didn't get to experience much else, however before I hit the road I did use the ladies room which was also nice and clean!

The staff were extremely helpful and polite. They were prompt to answer questions about local places to eat. The location of this hotel is a 15 minute walk to the arch. The amenities provided were more then enough for my family.

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on here and they had the cheapest rates around...

Large breakfast was nice. Unfortunately, several of the "hot" items were cold. Room was nice and comfortable. The pool is small,but enjoyable. The fact that it is only 3ft deep at its deepest was great for my 7yr old who doesn't swim well yet.

Large breakfast was nice. Unfortunately, several of the "hot" items were cold. Room was nice and comfortable. The pool is small,but enjoyable. The fact that it is only 3ft deep at its deepest was great for my 7yr old who doesn't swim well yet.

I really like the accommodations. However, I do feel.that it should have been publicised that the hotel does not provide parking. You either need to pay $20 per night for a public garage with no in or out privileges, or $30 a day for valet that allows unlimited privileges, but that you need to tip every darn time since they don't pool their tips.

Wish I could rate this higher. Great location, breakfast, and most staff. Housekeeping loses them 2 stars. We'd be out all day and come back and our room hadn't been cleaned. Frequently did not fill up all the towels. Rarely vacuumed. Had to ask repeatedly to have beds changed (yes. We used their card). Even left a tip at the beginning of the week. I love Embassy Suites, but this one falls below par.

Very clean and staff friendly. Our room was located near a busy street during a convention center event. We could hear the road noise and other various activities. It did hinder some sleep, but bed was comfortable. Breakfast and cocktail hour was amazing. Coffee good and omelets super fresh.

The suite was spacious and comfortable, the atmosphere was welcoming and homey. I loved the amenities to enjoy, the gym, pool, and free hot breakfast. And despite the noisy downtown street, the beds were so comfortable my friends and i fell asleep quickly and soundly. It was a wonderful stay.

This was an excellent Embassy Suites, close to most attractions in the city. Room was clean and comfortable and we enjoyed the manager reception and cooked to order breakfast. We were pleasantly surprised by the golf cart service to and from the baseball game! The Valet parking was convenient and they retrieved our car quickly upon checkout.

Great location. Very nice rooms. Staff is friendly and helpful. Great place to stay for business travel.

Started off with a room that had a broken chain lock less than a roll of toilet paper, and not enough towels. Staff was nice to us, but seemed to be in short supply. While not the fault of the hotel, there were an abundance of young and undisciplined children staying here, all who thought the hotel was their personal playground. Otherwise the stay was comfortable.🎧

Nearly everything here has been great! Every employee has been very friendly and helpful, the room was clean and fairly well stocked. The pool and fitness center seem to be clean and well maintained. We have had a great weekend and will definitely be back.

Stayed here two nights. The hotel is upscale and clean. The workers were friendly and free breakfast is very good.

Nice large rooms with comfortable King suites. Great morning breakfast with made to order omelette. Also a nice touch with the complimentary happy hour in thr hotel bar for guests.

Great place to stay. Staff is incredible and extremely helpful. A bit pricy but worth it.

This was not my first stay at this hotel, I am a repeat customer for a reason. The staff is always kind and helpful. The hotel location is always in a short distance of something to do. The in house restaurants are delecious. The room is always spacious and clean. I love having the extra living room attached to the room. The free happy hour is a nice bonus.I love this hotel and it will always be my go to for St. Louis.

Everyone was so incredibly nice to me and my slew of tiny children. The room was awesome, and the evening reception was very appreciated. Every kind of food or drink you could want are a short walk away. We ordered room service as well, but the food was expensive and not amazing. The pool is small and shallow, but perfect for my slew of toddlers. We had a great time.

Friendly customer service. It is in a great location next to the convention center and Washington Avenue. The architecture was elaborate and the decorations were elegant. I did notice that unless you valet, parking is difficult however.

The location of the hotel was good! However, I didn't like that they didn't have self parking...and valet was 28 dollars! The breakfast was okay, I wish they had more of a selection of non pork items! Overall, very nice hotel.

Best rooms around, two room suite with locking door's between them great for kids! My only complaint was that the pool was cold, would be nice if it was a heateddy pool. Breakfast is the best also, large selection!

The room itself was great. Nice size and the room quality was superb. breakfast was great as well. I personally enjoyed the omellete and the variety of drink options. The only problem I did have was miscommunication with the valet. They told me I could bill it to the room when I arrived, and then when I went to retrieve the car they forced me to make me pay up front first.

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around...

There was a huge issue with the pool. After swimming with my family I ended up with severe pink eye in both my eyes, my wife was wearing a ring that turned completely black, one of my son's ended up with a skin rash, and 2 days later my younger son ended up with an ear infection. We ended up checking out after one day because my double pink eye was so severe we immediately ended our vacation and headed home. I give them 2 stars instead of 1 because they did comp our stay and expenses and even offered us 2 extra nights, but they admitted no wrong doing and told my wife they found nothing wrong with the pool, which I don't believe. I've never had pink eye in my life and the other issues could not be coincidental. I am a Hilton honors member and this is the first issue I have had with one of there properties. I appreciate their gesture to cover our costs, but we won't stay here again.

Very nice hotel! From the valets, front desk and the bartender the service was awesome! The bartender reopened the bar to get me a drink and the breakfast attendant went to the back and grabbed us pancakes and bacon for my 3 year old after it was closed. It's located right in downtown St Louis next to the Rams stadium and in walking distance to the arch.

Had a brunch appointment with friends in the restaurant. The staff was very friendly, helpful, and kindly. The food was good, and atmosphere easy to connect in conversation. Thanks !

Great location to watch baseball and go to the arch. Wonderful service. Fantastic breakfast. Recommended.

Our two night stay was great from start to finish. A wonderful stay our suite was wonderful. Clean building and professional staff. The cafeteria was excellent. Half of the 4th floor (i think 4th flr) is dedicated to eating. Plenty of room, omelets are cooked to your desire.

Grand bedrooms with very high cielings and windows. Hallways can be a bit long. Great service and comp breakfasts. Paint scheme could be more bright. Would visit again.

Rooms are huge, staff is super attentive and breakfast/brunch, and the evening happy hour being in dedicated area was great. Close to so much, without it being difficult to get to.

If any of you guys are looking for dirt cheap hotel deals I would check out HotelRaven. Com I saved a ton of money using that site.

We were there with children and everyone was so kind! Great breakfast, pool, evening reception, and staff. Anytime we asked a question or needed anything we had quick responses.
The information in the room and at check in layer out when the busiest, moderately busy, and least busy times to go to breakfast were. That was super helpful with small children, choosing to go the least busy time. Not to mention, food was great! Loved Helen's made to order and she was so kind too!

Completely mirror Elizabeth's review - broke up our Chicago road trip (from Kansas City) by staying overnight her on the return trip. Not only did our corner room have a sweet view, but the kids pull-out bed was located on the opposite end of the room from Mommy and Daddy's room. AWESOME!

Nicole from Room Service surprised our boys with a sweet surprise after we took the time to stop by the kitchen to discuss our made-to-order pizza! And Chrissy at the bar makes some SUPERB drinks - the happy hour was a nice break up to our day and we almost could have made dinner out of all the great snack options!

It as a little pricier than some of the competition, but the accomodations are money well spent - we spent $50 less at another hotel and were miserable in our cheap bed. We slept like babies at the Embassy Suites!

We were there with children and everyone was so kind! Great breakfast, pool, evening reception, and staff. Anytime we asked a question or needed anything we had quick responses.
The information in the room and at check in layer out when the busiest, moderately busy, and least busy times to go to breakfast were. That was super helpful with small children, choosing to go the least busy time. Not to mention, food was great! Loved Helen's made to order and she was so kind too!

From the customer service of the Bellhops and Valets to the cooked-to-order breakfast, my family and I were extremely pleased! The comfortable stay was topped by the complimentary drinks at the Evening Reception! Stay at the Embassy Suites in Downtown Saint Louis. You'll be glad you did!