 5 929条点评

Homewood Suites by Hilton Alexandria/Pentagon South VA

4850 Leesburg Pike, Alexandria, VA 22302, 美国 地理位置

Homewood Suites by Hilton Alexandria/Pentagon South VA

尊敬的客人。请注意,我们的免费班车服务无法容纳团体。 这家酒店是100厘禁烟。
几家酒店亚历山大提供豪华的套房住宿与原亚历山大酒店的位置一起。该Homewood Suites酒店希尔顿酒店亚历山大提供备受赞誉的住宿,距离​​华盛顿只有七英里远两个蹲点亚历山大酒店客人和短期游客亚历山大一定会喜欢我们的酒店* S的乡土气息。
我们的亚历山大酒店附近的景点     *亚历山大古城
    *五角大楼
    *白宫
    *阿灵顿国家公墓
    *史密森尼博物馆
    *航空 - 航天博物馆
    *华盛顿纪念碑
    *越战纪念碑
如果你*重新商务旅行,寻找企业的住房我们亚历山大宾馆交通便利,距离当地主要企业和政府办公室只有几英里。在亚历山德里亚酒店的广泛我们的Homewood Suites酒店亚历山大酒店除了方便的地理位置,提供商业服务,使我们的明智选择。
企业和政府机构提供亚历山大附近     *主联邦政府大楼
    *埃克森美孚
    * IRS
    *地平线办公综合体
    *公园中心办公综合体
    *国民警卫队就绪
我们的亚历山大酒店商务服务
    *行政商务中心
    *音频/视频设备
    *企业电话服务
    * 会议室
    *传真打印机和影印服务
我们宽敞的酒店套房为每个客人与设备齐全的住宿和广泛的服务和设施,让您有宾至如归的感觉。随着工作室的选择之一,两间卧室的套房几家酒店在亚历山大可以竞争。为了配合您的住宿的客人也将在我们的Homewood Suites酒店亚历山大酒店享受一系列的餐饮选择。 *你会收到一个免费的套房每天早晨开始热自助早餐,每天晚上你*会得到利用我们WEL优势

The Homewood Suites of Alexandria, VA. is located in the area of high rise government, corporate & private office and residential buildings. It is located south of Washington, D.C. In the Bailey's Crossroads/ Skyline area with lots of restaurant and shopping options.

客房

酒店

  • 互联网
    免费上网
  • 免费无线上网
  • 笔记本电脑在公共区域高速上网
  • 公共区域无线互联网连接
  • 大众运输
    免费停车场
  • 店内停车场
  • 停车场
  • 安全停车场
  • 火车通道
  • 交通服务 - 当地
  • 交通服务 - 当地办事处
  • 前台
    24小时前台
  • 行李搁置
  • 礼宾台
  • 提前入住
  • 迅速办理入住
  • 迅速办理退房
  • 前台
  • 提供延迟退房
  • 技术礼宾服务
  • 旅游/观光台
  • 离岗工作
    商务中心
  • 书桌配有电源插座
  • 影印中心
  • 一般
    空调
  • 直拨电话
  • 暖气客房
  • 室内走廊
  • 禁烟客房
  • 私人浴缸或淋浴
  • 公共区域空调
  • 酒店服务
    24小时保安
  • 干洗
  • 消防安全标准
  • 全方位家政服务
  • 杂货购物服务
  • 吹风机
  • 家政服务 - 每天
  • 烫衣板
  • 洗衣/代客服务
  • 酒店内洗衣房
  • 公共广播系统
  • 保险箱
  • 保安
  • 夜床服务
  • 代客清洗
  • 代客干洗当天取件
  • 唤醒服务
  • 餐厅商店
    礼品/书报亭
  • 杂货便利店
  • 与他人同行
    欢迎儿童
  • 家庭旅游计划
  • 可携带宠物
  • 无障碍
    无障碍设施
  • 电梯
  • 活动
    会议设施
  • 晚间招待会
  • 会议室
  • 环保设施
    参与当地社区

客房

  • 通讯
    高速互联网连接
  • 多线电话
  • 免提电话
  • 两线电话
  • 语音信箱
  • 寝具
    婴儿床
  • 沙发床
  • 浴室
    浴室设施
  • 餐饮
    咖啡/茶壶
  • 洗碗机
  • 全套厨房
  • 厨房
  • 小厨房
  • 微波炉
  • 冰箱
  • 娱乐
    所有新闻频道
  • 有线电视
  • 提供CNN
  • DVD播放机
  • 报纸
  • 商务
    复印机
  • 数据端口
  • 电话附留言灯
  • 一般
    房内独立空调控制
  • 闹钟
  • 火灾警报
  • 熨斗
  • 禁烟
  • 可调节的暖气/冷气系统
  • 烟雾探测器

娱乐

  • 游泳池
    室内游泳池
  • 室外游泳池
  • 游泳池
  • 泳池
  • 身心之畅
    按摩浴缸
  • 涡流按摩浴
  • 涡流按摩浴缸
  • 健身房
    24小时健身中心
  • 心血管锻炼
  • 健身房
  • 健身中心
  • 举重
  • 运动
    高尔夫球
  • 慢跑跑道

餐饮

  • 膳食计划
    自助早餐
  • 免费自助早餐
  • 免费全套美式早餐
  • 特别关注
    免费晚宴
  • 免费客房内咖啡或茶
  • 大堂咖啡服务
  • 服务
    客房服务
  • 绿色食品
    在地当季食材
  • 厨房设备
    烧烤烤架
  • 餐厅商店型态
    鸡尾酒酒廊

早餐

  • 免费自助早餐
  • 免费全套美式早餐
  • 自助早餐

住房政策

  • 入住时间: 15:00
  • 退房时间: 12:00

取消政策
所有预订必须取消此24天前HOST时间,除非交押金IF此预订已取得电子方式请电子方式将其取消以避免混乱和没出现BILL政策可能发生变化

一起同行者

儿童政策
儿童18和与您分享一个房间时免费入住。

允许宠物需事先询问。
$75(1-4n),$125(5+n) 2petsMax,dog/cat onl

服务语言

  • 英语

礼宾小贴士

周一至周四晚上在我们的餐厅停留,沉迷于我们的免费夜晚社交活动。在享用饮料和“小盘子”产品的同时,与朋友,家人甚至Homewood Suites员工进行社交 - 它们的大小是开胃菜或一顿令人满意的餐点。

迎宾场地容量

  • 会议室数量: 1
  • 客房数量: 105
  • 最大会议室面积: 598 sq. ft.

停车场

  • 免费停车场
  • 店内停车场
  • 停车场
  • 停车场
  • 安全停车场

设施

  • 保安人员
  • 最大容纳人数

自然环境

物业的环保行动

环境挑战对世界各地的人们和生态系统的福利产生影响。我们努力在我们的价值链尽可能高效地运作。对于低碳未来,我们减少和监测能源和水的使用。由于我们的承诺,我们减少垃圾填埋场的一部分,我们已经创造了废弃物的全面战略,并与世界自然基金会合作,以降低我们的运营和供应链中的食品浪费。负责任的采购有差别:我们当地采购商品和服务成为可能。


  •  在地当季食材
  •  参与当地社区

认证

ISO 14001

ISO 14001是国际公认的标准,概述了如何建立有效的环境管理系统。它旨在帮助企业在不忽视环境责任的情况下保持商业上的成功,例如:•不断提高环境绩效•遵守本地和国家法规以及所订阅的其他要求•防止水,空气和地面污染危害•控制和优化水和能源消费•促进废物回收和恢复•提高员工之间的环境意识,并训练他们在活动中采用良好实践•使用生态标签的家政产品•使用可持续林业认证的纸张

ISO 50001

ISO 50001基于持续改进的管理系统模型,也用于其他众所周知的标准(例如ISO 9001或ISO 14001)。这使组织更容易将能源管理集成到他们改善质量和环境管理的整体努力中。 ISO 50001为组织提供了一个要求的框架: - 制定更有效利用能源的策略 - 修复目标和目标以满足政策 - 使用数据更好地理解和做出有关能源使用的决定 - 衡量结果 - 审查如何很好地了解该政策有效,并不断改善能源管理。

最有帮助点评 9 29条点评

Robert Griffith
6年 前 – Google

10

Rooms where clean but the staff was even better. They where extremely professional and friendly at all times. I would stay there again if in DC.

Paula Krueger
6年 前 – Google

10

Room is spacious and clean. Staff is very friendly. Outdoor pool is just the right size with life guard on duty (though not paying attention). Indoor hot tub. Hot breakfast every morning and snacks Monday- Thursday in the evenings. Great, family friendly place to stay.

Robert Griffith
6年 前 – Google

10

Rooms where clean but the staff was even better. They l where extremely professional and friendly at all times. I would stay there again if in DC.

Michael Wolfinger
6年 前 – Google

7

Homewood Suites in Alexandria is a comfortable place to stay for a few nights. I stayed here with my wife and sons for the nights. We enjoyed having a suite so the boys could sleep while we stayed up later. The free breakfast, parking, outdoor pool, and exercise room were also nice. The complimentary shuttle was very convenient as well. We had a few minor complaints. The ceiling fan over our bed rattled and the water in the downstairs hot tub had a disgusting film on it's surface. Overall though it was a perfectly fine place to stay.

Sam R.
6年 前 – Google

7

The room was very nice and the staff were very accommodating. My only complaint is that the air conditioning, the refrigerator, and the bathroom fan all run very loud and tend to create a lot of white noise. Overall a very pleasant experience and a good choice for a stay in the DC area.

GDI Services
6年 前 – Google

10

Good location a few miles from The National Mall and surrounding areas. Shuttle service to King St every half hour is a good way to get to the Metro rail station to take the blue line to the Pentagon, Arlington Cemetary, Federal triangle, The White House and so much more. Room was clean as well as the lobby, breakfast area. Outdoor pool and indoor hot tub looked well kept. Coin operated Laundry is also on site. Breakfast options were plentiful, great staffing and maintenance of keeping food warm and fully stocked. Plenty of restaurants and gas stations, at a, shopping around the area. A very nice location to feel at home during your stay.

Shoshanna Gilbert
6年 前 – Google

10

We loved the free breakfast and evening social. The pool was perfect. This is a great location for touring DC.

Shannon Williams
6年 前 – Google

10

Amazing room, excellent customer service, very clean and comfy. Close to D.C. and convenient to the highway. I would absolutely stay again and highly recommend it.

Lakshya Goyal
6年 前 – Google

8

Simple hotel with all the needed facilities. Realitvely close to Washington DC if you have a car. Otherwise a Lyft isn't too expensive.

Jack Cole
6年 前 – Google

10

Great location and people. Staff was helpful, especially when we had to call to fix a clogged toilet. Breakfast in the morning was excellent.

Jim Hetvin
6年 前 – Google

10

The rooms are great. My husband and I stayed in a king suite, which was perfect with our two toddlers. We had the king bed, and had the kids in the "living room" are a on the sofa bed. There was a tv in both sections, and they even had Disney Jr. (which is a lifesaver for my kids). The kitchen area was great for staying a few days, allowing you to keep items in the full size refrigerator (with freezer section above to produce your own ice). The kitchen was equipped with any of your basic necessities (toaster, stove top, microwave, utensils, dishwasher, pans, and a skillet. The breakfast they had was great. Also, and this is a really, really great perk, Mondays-Thursdays they host an evening gathering between like 5 and 7, which is essentially a complimentary dinner. And, it is fantastic. We came to see D.C., and with the kids, that pretty much meant that we were only left with figuring out a lunch on our own. Also, the hotel does provide a shuttle to the King's Street Metro, which makes transportation awesome. We didn't have to use our car at any point once we checked in. Overall, this hotel was so much more than I could have ever expected. My husband and I did not want to leave. And, every member of the staff was absolutely amazing. They were all so helpful and friendly. I was just completely blown away with Homewood Suites by Hilton in Alexandria!

Lydia and lorna
6年 前 – Google

10

Stayed there for a week. I’m from out of state, so it was really awesome that the workers went out of their way to make sure I knew where to go, and suggested places to visit! My room was always clean and it was nice they kitchen was fully Equipped.

Abhijit Mitra
6年 前 – Google

8

The hotel lobby and dining areas has an upscale touch. However, fixtures and curtains inside the hotel room are old and worn-out(some have bobbling), not something you would expect at a Hilton chain. The breakfast menu is super delicious, from hot egg-omelet/scrambled eggs, sausage, oatmeal, to cold regular serials, juices and fresh cut fruit. They also have a make-yourself waffle maker. Even with my disappointment on fixtures and curtains the hotel has my 4 stars, largely due to its fine breakfast menu and its proximity to chain grocery stores (Target, Shoprite, Trader Joes), gas stations and fast food restaurants.

Amit Gokhale
6年 前 – Google

9

Just loved the place... One of the best places to stay in the area! Very friendly staff, delicious and fresh breakfast, spacious area, kitchen available in the hotel room, separate bedrooms, hot tub, shuttles available to DC!! Will visit again .. *thumbs up*

Juan Carlos Martinez
6年 前 – Google

9

Clean rooms (with kitchen equipped with stove top burners, full sized refrigerator, microwave, coffee maker, dining area, silverware and everything else you'll need), staff outstandingly courteous and helpful always greeting you, complimentary buffet with every possible food you may have for breakfast, there is also an afternoon reception from Monday through Thursday with free food and drinks (non alcoholic).

They have a bus that runs every 30 minutes to and from the Metro station at King Street, and that is complimentary too.

Free parking, free WiFi, almost next to Safeway, CVS, and some fast food like Five Guys, Wendy's, Taco Bell and the sort

Overall excellent experience. Completely satisfied, highly recommended.

Sweet Jillian
6年 前 – Google

10

This hotel has to be the best hotel I have stayed at by far. It was super clean, the food was prepared well, everything was overall great. It was average price I stayed there for 1 night with my daughter for a girl scout event. I would highly recommend.

Friday vigil for ijeoma
6年 前 – Google

7

I loved it there. Very friendly and courteous staff. I wished they had an indoor pool though. My daughter loves swimming but unfortunately their pool was outdoor and as usual is inaccessible during the winter.

K. Butler
6年 前 – Google

10

The rooms were spacious and clean. They have shuttle to take you to the metro. Breakfast offers a lot of options. We had a great girls weekend!

shanika boswell
6年 前 – Google

10

The staff was really great! My husband and I along with our three children love the room, especially the fireplace. We had a comfortable stay.

CC Pearl
6年 前 – Google

9

They room was clean and as advertised. Everything was in order but I forgot my toothbrush and unlike other Hilton facilities, they don't give you a toothbrush and toothpaste. But I suppose it's because they're affiliated and not the actual Hilton. Nevertheless, they were very helpful when we lost our Samsung tablet, got a flat tire and was stuck in the blizzard. They helped us find the tablet, inflated our tire and contacted a repair shop. During the whole fiasco, even though we had already checked out yesterday, they gave us both free breakfast. Now if they gave us a room for the few hours that we had comeback for a tablet but the manager was not working yet (to help us find the tablet), that would have been above and beyond, but they did not and we had to sleep in the car for 4 hours; which I won't complain about since that's beyond some staff's control.

LaDaughn Evans
6年 前 – Google

8

I'm really impressed! It's more than I expected. Breakfast was the bomb. The staff is superb. Enjoying my birthday weekend with the ladies.

345jdog
6年 前 – Google

10

The room was nice and comfortable and had lots of beds for the room I was in. The lighting was nice and the tv was good. The room had a refrigerator that kinda needed a little bit more of a pull than was expected. The room also had a microwave and a stove for cooking which was very convenient. All and all it was a nice experience.

Brony Wiz
6年 前 – Google

8

My family had a good stay during Christmas break. The staff were nice and understanding. They made the arrangements for 5 staying in a room for 4. The only troubles we had we small beds and the fan for the bathroom was rather weak. The breakfasts were very good. Good reliable wi-fi, friendly service, would stay again with bigger beds and better bathroom fan.

Michael Zito
6年 前 – Google

10

Great hotel! We had a GREAT suite room! I really liked the buffet style complementary breakfast! the staff is really nice! When you first walk into the hotel there is a really nice room that you eat in! I felt so sad when we left. And also if you need a crib, for your baby, they have cribs! I highly recommend this hotel!

Robert Steagall
6年 前 – Google

7

Nice hotel with good complementary breakfast every day and light dinner most days. Nice, large, well maintained rooms. Relatively quiet. Not the greatest neighborhood, and limited restaurant options within walking distance. Good value, all things considered.

Jodi Blaine
7年 前 – Google

5

Very nice front desk gentleman but very dated rooms. The room we're staying in is not very clean. The carpet needs cleaned and there is dust on some of the furniture. We were told the hotel has been here for I believe it was 19 years. It shows. I wasn't sure if I wanted to give 2 or 3 stars. I gave them a 3 cause of the niceness of the front desk employee.

Robert A
7年 前 – Google

9

Excellent stay at this hotel. What makes it standout? The staff. Top notch all the way around. Comfortable quiet rooms. The place is kept very clean. Breakfast in the morning is a perfect touch.

Holly Boyle
7年 前 – Google

7

The suites are a fantastic size, are clean and comfortable. The staff are fantastic and there is a shuttle to the metro station with easy access to D.C. if you are planning to go into D.C., it takes about an hour though between getting on the shuttle, driving over, getting on the train, and getting to Smithsonian. There are limited seats and passes are handed out 30 min prior to each allotted time slot. They do have a complimentary breakfast, which was okay at best (Hampton Inn is better with more variety) and they have a complimentary "light dinner" Mon-Thurs nights from 5pm-7pm. You can theoretically make this into a meal but it's often appetizers and a light dinner such as soup, salad, or pasta. One night, they had chicken and burgers. They also have free parking and are often more affordable than the locations in the city.

Louise Germain
7年 前 – Google

4

If represented by the Hilton brand, it was disappointing. My stay started off in a negative view because my room wasn't ready until 5pm (no compensation offered), my tub was stopped up, rendering my stay substandard for that hotel. The hot food was cold, but a microwave was made available, the cookies were hot though, I was sadly disappointed with the hotel after reading good reviews about it, I'm afraid to spend my money there again.

Tiana Purvis
7年 前 – Google

7

Nice comfy hotel with lots of ammenities. There is a pool, hot tub, and gym, as well as a pool table in the lobby. They offer breakfast everyday and dinner 5 days a week. The rooms could stand some updating and when changing the sheets, specifically ask for the comforter to be changed. I noticed ours wasn't the cleanest at check in and left it on the floor to be changed after the first night and it was not.

va xiong
7年 前 – Google

7

Stationed in a room on the fifth floor with two double beds and a pull out couch. The double beds are quite comfy, no complaints. The living room was comfortable as well and included a gas fireplace which was a nice touch. The pull out bed according to my friends who slept on it was very uncomfortable. The hotel also includes a free Continental breakfast with your standard fare. Breakfast hours were generous. There is also a shuttle that will take you around town with a 30 notice. All in all, accounting for the price of the stay, would definitely recommend. Hotel losses points for the pull out couch.

Willie Hosie
7年 前 – Google

7

I merely met up with some friends staying there, but the accomodations were more than adequate. Good pool for entertaining children. Kitchen in suite. Plenty of room and furniture.

Jennifer Cowett
7年 前 – Google

10

The room was big and clean. The staff were very friendly and helpful. The breakfast is nice and it is very easy to get to D.C. from here.

Alondio Hill
7年 前 – Google

9

It was amazing. The hotel was incredible. They served breakfast and from 5pm-7pm they served, what seemed to be another meal. The customer service was outstanding. The hotel was clean. The shuttle drivers were outstanding. They were very knowledgeable and nice. Miguel was a pleasure. He helped us so much.

Cyra Rozi
7年 前 – Google

5

The place was old and damp. It looks like it hasn't been updated in a while but the beds are soft and comfortable. Because of the humidity the furniture feels sticky.

Sharon Granda
7年 前 – Google

9

Great hotel! Very neat and clean. The staff was so friendly. They service breakfast and dinner !

Jennifer S.
7年 前 – Google

10

Rooms are modern, clean and well equipped. Amenities are great. Location is close to 395, minutes to DC. Shuttle service to metro as well. I really liked it.

SigmaMan X
7年 前 – Google

8

Great staff. The 2 bedroom suites were great. Clean and well stocked.
Duck shaped pool is quite small. The patio, outside kitchen, outside fireplace and pool table in the lobby add a great touch to the property. The free hot breakfast consisted of waffle, oatmeal, eggs, corn beef hash, undercooked sausage links, flimsy bacon, cereal, toast/muffins/bagels, fruit and juice. Certainly room for improvement. This hotel, which is conveniently located near several places to eat. (Now if only the booklet that the hotel provides was a bit more helpful in that area) Location is just an easy 15 minute drive to the National Mall. I'd definitely stay there again.

Sandor Duran
7年 前 – Google

7

The room were nice, they served breakfast and pre-dinner. Had an issue with my room and we're very quick to find a solution for my experience

Alexander Sheldon
7年 前 – Google

7

The food for breakfast was ok. Everything else was great. The shuttle to the train station worked really well.

Rodney McCaskill
7年 前 – Google

9

Great stay room had great furnishings including granite countertops, fridge, and stove. Breakfast in the morning was great. Pool table in the lobby. Minutes away from DC would recommend a stay for large families needing the space of a 2 bedroom suite.

Suzzy McLean
7年 前 – Google

10

A nice place to stay not far away from DC attractions. We have stayed at many Homewood Suites and this one probably had the nicest breakfast and service. The area is a little commercial but it feels safe.

Carlos Martinez
7年 前 – Google

10

My stay was excellent, and I plan to return before the year is out. The area, was quiet, and everything was up to par. From check in, to departure time. I have no complaints, and I have already suggested this hotel to friends and family.

steven kelly
7年 前 – Google

7

My family and I really enjoyed our stay in this hotel. The beds are very comfortable, the rooms are very spacious and the breakfast is delicious. The kitchen area within the room is also very convenient. I highly recommend this hotel.

Harold Sanchez
7年 前 – Google

9

One unstoppable brand with irresistible personality. Great Hotel to stay. I will recommend this hotel to all of my family and friends. very pleasant stay I would definitely stay here again. rooms were very clean and quiet.

evelyn white
7年 前 – Google

8

Breakfast items need to be of better quality. I would rather pay for breakfast for made-to-order omelets, organic and healthier food choices. Thanks Hampton Inn for an overall great stay! Happy in Houston.

jesse phillips
7年 前 – Google

7

Check in was a breeze. Parking is a bit tight. Room was comfortable, clean and quiet. I liked the fact it was bigger than I thought it would be. Quite simply a nice place for the price with an amazing staff.

Bernie Welch III
7年 前 – Google

9

The staff are incredibly friendly and the location is nice to where we aren't far from major tourist attractions in DC Virginia or Maryland.

Mike Pelkey
7年 前 – Google

8

Friendly staff provides adequate breakfasts and evening snacks (which sometimes might serve as dinner) followed by warm cookies! Rooms are clean and beds are very comfortable.

Jonathan Addington
7年 前 – Google

10

Nice staff, good rooms, reasonable prices for the area. Half hourly shuttles to King Station Metro.

David Burrow
7年 前 – Google

9

The front desk staff were prompt, friendly and attentive. The staff have been helpful, and the room clean and comfortable.

Andrew W
8年 前 – Google

8

Clean, large rooms. Big breakfast. Shuttle service to metro station. Location was good for DC.

Amanda Anoh
8年 前 – Google

8

It was a clean place with a chic decor. The only reason why I didn't give a 5 stars, is because the breakfast crew two days in a row had no smile on their faces. I travel a lot, and it is the first time I saw kitchen staff not greeting guests, at all. A simple good morning even to the kids, was too much. They were not mean or with attitude, just disinterested and cold, almost military personnel like. Also, the breakfast is until 930 a.m but at 930 exactly, all you will find are plastic utensils, and a fruit basket.
They clean up fast or too early. Lol

Moises Ortiz
8年 前 – Google

9

My family love this place! If your planning to bring your family to Washington DC. This place is great and the price is not really bad.
Great staff! Great areas! And is 15 minutes away from downtown

Joseph Merlette
8年 前 – Google

9

Hotel was very clean and comfy. Guest services was very friendly. Breakfast and dinner was also great. Pool and hot tub excellent aftwr a long day of walking around city.

Nicholas Nequist
8年 前 – Google

8

Had a friend staying and went to see his room. I travel all over the world and have been in really nice hotels on every continent other than Antarctica. This room was one of the best I have seen with a fireplace and separate bed room. strongly recomend.

Mary Rimi
8年 前 – Google

8

Very helpful staff overall. At check-in, the staff member very rudely told my friend she would be at our room if we were loud, simply because when she inquired of the occasion my friend stated it was for a bachelorette party. We were clean and quiet and respectful, and I feel like that remark was unwarranted. Otherwise, lovely stay.

Edward Milford
8年 前 – Google

10

Christmas of 2014. Great Place. Really enjoyed it.

arun prasad
9年 前 – Google

10

Awesome experience; best stay with great free breakfast and evening reception!

Gary Stecker
10年 前 – Google

6

We were in room 523 recently for 4 days. The room was much smaller than depicted on the website, so kudos to the photographer. There was no information in the room about the area, the hotel, the TV, or area restaurants. The hot tub was actually a lukewarm tub every night. In the bedroom every light bulb was burned out except the lamp on the bedside table, which kept shorting out and would stay on continuously only if we sat on the bed. There was no alarm clock in the room and the fireplace timer did not work. When brought to their attention, it was rectified in a timely manner, but for $217 per night, the room should be perfect and it was not. The shuttle service was excellent, the breakfasts predictable, and the evening meals straight from some local food service supplier with no embellishments. Overall, we would probably not stay at a Homewood Suites again due to room size. Other than that, the experience was okay. For us, Milton, one of the shuttle bus drivers, was the highlight of the whole stay. He is a gem.

Ari Doucette
10年 前 – Google

8

Newly renovated (2014). Nice rooms, kind and helpful service. Serves breakfast and dinner to guests. Has 10 minute shuttle to nearest metro stop every 1/2 hour. Would stay here again

Joshua Stevens
10年 前 – Google

7

THE ROOMS ARE AWESOME!!!! Newly renovated, very clean and house keeping obviously takes pride in there work.

Some of the Staff needs some work. Upon arrival my wife had a misunderstanding with the lady at the front desk. The fact that the hotel was under construction did not help (was not informed of construction when booking). I spoke o the manager and he was very friendly and we resolved it as a simple misunderstanding. Manager even offered to discount my room a bit for the issues but I did not feel as though he needed to do that.
Now I am not one to be a pesky guest that complains about everything so I did not speak to the manager again but in the morning I was extremely upset:
1. When asking for help from the guy working at the front desk laughed in my face. I don't think I have ever felt so disrespected.
2. At right about 6:30am (which is what time breakfast starts) I asked the ladies in the kitchen if it was ready and they told me to read the sign and went back to there conversation.

That being said the customer service did not match what we have experienced with many stays at Homewood Suites all over the country.

To the rest of the stay, almost every other staff member I passed or spoke to was extremely friendly, asked how our stay was going and if we needed anything.

Perfect location for visiting Washington DC about a 15-20 min drive into DC for us. I would certainly stay at this hotel again and would not judge it off of a few people!