 5 939 reviews

Embassy Suites by Hilton Raleigh-Durham

201 Harrison Oaks Boulevard, Cary, NC 27513, United States Access

Embassy Suites by Hilton Raleigh-Durham

The Embassy Suites Raleigh-Durham/Research Triangle hotel is located in Cary, North Carolina, just minutes from Research Triangle Park (RTP), the RBC Center and Raleigh-Durham International Airport. This upscale, full-service and all-suite hotel is just minutes from the campus of North Carolina State University (NCSU), North Carolina State Fairgrounds, Crabtree Valley Shopping Mall, Cary Towne Center and South Pointe Shopping Malls, Carter Finley Stadium, Raleigh Convention Center, BTI Center, Reynolds Coliseum and the North Carolina Museum of Art. The University of North Carolina at Chapel Hill (UNC), Dean Smith Center, Wallace Wade Stadium, Duke University, Cameron Indoor Stadium and Kenan Memorial Stadium are all just a short drive away from our Embassy Suites hotel. Guests of the Embassy Suites Raleigh-Durham/Research Triangle hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly manager's reception and high-speed internet access.

The hotel is located in Cary, just five miles from the Raleigh Durham International Airport, seven miles from Research Triangle Park and adjacent to the Weston Parkway Business development.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Children welcome
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Tennis court

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 21
  • Number of Sleeping Rooms: 273
  • Largest Meeting Room Size: 12800 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 39 reviews

Léon Barriault
2 years ago – Google

4

This is my second stay at this hotel and I am very disapointed. First I had to wait 40 minutes at the airport for a shuttle to pass and pick me up. When I called I was told it would only take 20 minutes. The look of the hotel is way outdated. No snacks available directly from the room. And finally, on my first stay, the toilet was leaking and now for this stay, the toilet sink is clogged. I find that the price of this hotel is high compared to other competitors which seems to do a better job. Only upside is the proximity to where I work, but the rest is pretty average...

Kenneth Holley
2 years ago – Google

10

Outstanding location. Lodging is vintage Embassy Suites. Great food. Free light breakfast and free snacks for dinner. Nice bar. Beautifully decorated atrium, entrance and open area. Rooms are great, nicely furnished. Parking is open and free. Area surrounded by beautiful lush forest. Swimming pools and exercise rooms especially nice and inviting. Great place to stay or just a quick get away.

Eddie Goble
2 years ago – Google

9

Second to none! I have never had better service at a hotel. The staff was patient and kind through check-in, even asking how the stay was going in between, and check-out. The property is fully loaded with amenities. I was surprised when they told me they were going to renovate everything, as it was still pristine.

Cassandra NightThunder
2 years ago – Google

9

Beautiful hotel with plenty of room. Loved the openness of the whole inside. Made it truly breathtaking when you walked out your door. Clean, comfortable rooms. Friendly staff. Located close to many shops, restaurants and things to do. Highly recommend.

Adam Quan
2 years ago – Google

6

Location location location is very important and the Embassy Suites in Cary meets this need for me. The area around the hotel is upscale and safe...ALWAYS important when booking a place.I’ve booked here around 10 times over the past few years and overall it’s consistent. If your looking to be wowed, blown away, or pampered you’ve looked at the wrong spot. If you’re looking for a location that gives you what is needed for business travel and no frills, this is the place. Food has been hit or miss over time but as late, very improved. The interior is 100% 1990’s decor and I do feel taken back in time a bit, but the furniture, bedding, and tech (wireless/tv) are up to date. The gym has enough equipment for a great workout which is always a must for me on business travel. I do recommend this hotel.

eric lumpas
2 years ago – Google

7

We're here for the Kevin O'Leary LIVE in Raleigh - Shark Retreat Events and the auditorium is awesome as well as the presentation. I guess the first two speakers I give them 5/5 since they provided more discussions and elaborations which interests everyone. And the third was Kevin, a grade score of 3/5 since he did not stay to elaborate more and left the stage immediately without seeing the people that wanted to see him in the first place. Going back to the Embassy, this place is neat and huge. It even has wonderful seating area inside and I have pictures to show for. And well, the staff were wonderful and worked hard for the success of this event. I would like to come back again.

Petr Volek
2 years ago – Google

7

Great and supportive staff - from receptionist to bar... rooms are bit “used”, but there os a plenty of space in it. Good kitchen and relaxing atrium inside. Little gym & spa area... hotel is surrounded with endless park with many paths for jogging...

Kyle L
2 years ago – Google

7

Well kept hotel that was recently remodeled. Comfortable beds. Suites have a front living room with a separate bedroom. Weight room has multiple machines, although only one bench. Pool was cold for this time of year, but sauna was extremely nice. Has a whirlpool as well. Happy hour is exceptional with free drinks and friendly service. Also hidden gem of a basketball court in the back. Free made to order breakfast is top notch.

Joy Lee
2 years ago – Google

10

Excellent front desk staff - walked us to our rooms just to make sure there weren't any issues when room keys were accidentally duplicated. Your stay includes a made to order free breakfast. Clean rooms in a suite format with a refrigerator and stove in a small kitchenette area in every room.

Joshua Connor
2 years ago – Google

9

I attended an expo in the large ballroom as an exibitor. The staff was very helpful, and went above and beyond their duty to help ensure the event went smoothly. Everything looked professional, the atmosphere was very nice, and overall it was a good day.

samantha parker
2 years ago – Google

9

I was there for the Girls World Expo. The venue was big and welcoming. There was enough room for everyone. Security was present but not overwhelming. The location was easy to get to and the parking was great.

Naran Patel
2 years ago – Google

8

Nice Hotel, good rooms not lush but homely. Good room service and friendly staff. Great courtyard to relax, grab a drink and kick back.

Rosell Family
2 years ago – Google

9

Room was beautiful. Food was delicious. Employees were delightful. Going there every year.

Evie King
2 years ago – Google

8

Good hotel, you can tell it's older, but they've kept it up well. Good location..I found the choices during "happy hour" to be lacking, if you compared it to other Embassy Suites snack options at this same evening event. Would stay here again, though!

Jerry Sneed
2 years ago – Google

10

Was visiting a friend during a conference. Great hotel. Service and staff were impeccable. Close to everything and they provided car service.

Shaun Hopson
2 years ago – Google

10

Came for a conference. The room was a typical conference room for 200 people. You've seen one, you've seen them all. But the staff was excellent and the food was much better than I expected. Would definitely look to book future meetings here.

Joe Jackson
2 years ago – Google

9

Ok, I've been staying in hotels for 30 years ( airline industry) and know hotels quite well. This hotel is nothing short of outstanding. Clean, well-appointed, any amenity you want, no overly expensive, and the staff are all very pleasant. I do not say this about many hotels.

Ynot Les
2 years ago – Google

8

I truly enjoy Embassy Suites. There hasn't been one that I've stayed at that wasn't to my liking. This one in Clary NC didn't disappoint either. My only critique was the somewhat worn sofa bed in my room, and the breakfast buffet set up. I enjoyed the whirlpool immensely. Keep up the good work.

Rebecca Taylor
2 years ago – Google

7

Staff was very friendly. Room was clean and comfortable. Bed was a little firm for my personal taste, but not bad. They may want to consider updating the TV channel guide.

Bryan Taylor
2 years ago – Google

7

Great place to stay in the Raleigh area. The open bar is appreciated. The staff were very friendly and helpful. The beds could be better (we prefer memory foam) but overall not bad. No big complaints.

Elizabeth Varva
2 years ago – Google

9

Atrium in the lobby was beautiful! Our room was clean and spacious. The restaurant had great food (highly recommend the shrimp and grits!) and the staff was attentive and very happy to help. We really enjoyed our stay here and will definitely be back when we are in the area!

Jake Henkie
2 years ago – Google

7

Good complimentary breakfast, and there is a cocktail hour in the evening 6 days a week with free drinks. Rooms are cozy, decor is reasonably up to date. Friendly vibe!

wirenut nut
2 years ago – Google

7

Very clean and up to date. There was a happy hour where certain drinks were free. Also the bars grille had great food.

Jesse McClain
2 years ago – Google

7

It's a very nice hotel. They had a great events venue. The staff was friendly and helpful as well

Kris McMillan
2 years ago – Google

8

1 BR suites are spacious. Bathroom kept stocked with shampoo conditioner and soap. Breakfast is very good. You can even order custom omelets. Would stay again and recommend. #businesstrip

Petra Schwartz
2 years ago – Google

8

This hotel was really nice. The lobby was amazing, and the rooms were very spacious and reasonably priced. They also had a free breakfast (with MTO omelettes and hot food, not just pastries and cereal), and a free happy hour. In case that's not clear, yes, free alcohol. My only complaints are that the fans in the bathroom worked sporadically and the sauna was out of service.

Erin Pruitt
2 years ago – Google

7

We really liked the hotel amenities! The facility was really nice and the staff was great. We loved the reception in the evenings and the breakfast it was SO GOOD!

Rhiannon T.
2 years ago – Google

9

We attended a three day event recently at the Embassy Suites. The front desk and all of the employees were very professional and courteous. Accommodations were very clean and nice.

Jeff Bartley
2 years ago – Google

10

Mandy from Raleigh was wonderful. Stopped by Embassy Suites Cary for work during the holidays and she was very friendly and informative of things to do around town while I was away. I will definitely be staying next time to enjoy their wonderful staff.

timothy metzler
2 years ago – Google

10

Loved our stay! The beds were comfortable, televisions were nice, and the made-to-order breakfast was great. The indoor pool and spa was also perfect for the kids around the Christmas holiday.

David Hoyt
2 years ago – Google

7

This hotel is pretty amazing. Great service. Good location closer to the highway. Fun if you play Pokemon, too.

alicia dipzinski
2 years ago – Google

7

Very professional employees, many aminities; store sauna, exercise room, in/outside pools. Breakfast was above average. Lobby was appealing and inviting. Rooms were clean but dated as was the furniture.

Matthew Pickard
2 years ago – Google

7

Amazing rooms! However, if they're hosting an event it can be quite loud. Great staff and it's a great place.

Geoffrey Bennett Jr
2 years ago – Google

10

The overall stay was great. I was there with my family for a weekend. The room and it's amenities were on par with my expectations for a hotel of this caliber. The staff was very professional and friendly. The breakfast buffet with made to order omelets was another nice touch. The hotel is also close to the interstate and RDU Airport.

Meghan Barnes
2 years ago – Google

9

I went to a conference here and when I got there I thought it was a little jokey looking outside. I looked inside it was one of the most beautiful convention centers I've been in around the triangle. FANTASTIC breakfast.

Ryan Worthen
2 years ago – Google

10

This is a great hotel with an awesome atrium in the center. The rooms are great with great service and the elevators are pretty quick. The breakfast is fantastic except I wish it started a little earlier on the weekend and went a little later. I would highly recommend staying here.

Joshua Norwood
2 years ago – Google

8

Great hotel and great staff!! Breakfast was delicious and the happy hour is an awesome idea!! There was a slight mildew smell in my room but the housekeeping staff was quick to come and remedy the smell.Overall we were very satisfied with the accommodations.

Aleida Alfonso
2 years ago – Google

7

Was there for a professional event. Outside looks cool but inside is beautiful. Since it was a day-long event I didn't see the rooms or interact with any staff. I'm giving four stars based on outward appearance of building and amenities.

Tim Beese
2 years ago – Google

9

My daughter attended a birthday party there. Fun time, good pool, nice breakfast buffet. Room was good to accommodate several young children and the necessary parents.

alexandria ruffnix
2 years ago – Google

9

It was very warm, welcoming, and the breakfast buffet with made to order omelettes were to die for. The ballroom was beautiful, all staff were friendly, fun and helpful. Plenty of outdoor places to mingle. Layout of the hotel sleeping corridors were beautifully arranged with an indoor outdoor spaceous balcony surrounded dinning area overlooking plants and indoor koi fish ponds in front of a bar. I wish to return soon.

Maddie Waggoner
2 years ago – Google

9

The Embassy Suites was a good venue for our event. The location was clean and well decorated. The staff was friendly and courteous. I especially like the atrium type feature in the lobby.

Usman Mian
3 years ago – Google

8

A nice e hotel. A little old, need a remodel, but clean with good service. Happy hour staff is very friendly. Breakfast is good with the exception of the coffee. The auto coffee machine is subpar.

Candy Waters
3 years ago – Google

7

We've stayed here many times before as it makes a nice weekend getaway for us. The breakfast is phenomenal, especially if you liked made-to-order omelettes. The manager's reception every evening seems too generous. A couple of drinks, and crackers, cheese, pretzels, hummus and a few other tidbits hits the spot. The pool and Patio area are wonderful during those hot summer days. I don't know why but the drain in the sink in the bathroom was running so slow we had to ask someone to come up and fix it which they did. Then I took a shower and I was nearly knee-deep in water when I was done. I've never experienced these problems before so my guess is it's not typical. We will be back!

Kaitrin Wilson Cox
3 years ago – Google

9

The exterior looks a little dated, so I was a bit concerned as we drove up. As soon as my kids saw the giant koi in the inside waterfall/pond though, I decided things would be okay. We needed a king bed, so we picked one of their hospitality suites. It was really nice having a large living area separate from the main sleeping area. The bathroom was modern and clean. Our bedsheets smelled amazing, not "bleachy" as hotel linens can sometimes smell. It seems like such a small detail, but it really did help me sleep well. The complementary breakfast buffet was very nice. They had omelettes to order, pastries, fresh fruits, and coffee, amongst a few other options.

Kelley Clarke
3 years ago – Google

9

Very friendly staff. The room is very nice size, there is a living/kitchen room area, and then the bathroom followed by the bedroom. Very comfy bed. The complimentary breakfast was amazing. It had plenty of options including an omelet station. There is a Koi fish pound inside which is absolutely beautiful. Very nice stay over all wish it was longer!!

Bo Chulawan
3 years ago – Google

9

Very good staff, reasonable prices on food in the hotel restaurant, and a lovely design make this Embassy Suites a very nice place to stay. The furniture in the rooms do look a tad dated but, that really isn't any problem. The only thing that does bother me is the snack offerings at the manager's reception. I absolutely love that they do the reception and the staff working during that time is great. But, each time I've been they have a ranch based dip and hummus but no vegetable sticks. I don't know if that's a standard across the chain unfortunately but I just find that so weird that there are dips but only crackers and pretzels to enjoy it with.

Sarah Stapleton
3 years ago – Google

10

Very clean and comfortable. Great breakfast options and complimentary happy hour. Very friendly, customer centric staff! Mandy from suite service was excellent!

Shaun Hopson
3 years ago – Google

8

Had a corporate event in their conference rooms. The staff was fantastic and took care of all our needs immediately. The food was especially amazing. Would definitely use this venue again!

Mist One
3 years ago – Google

5

Attended a trade show at this hotel. Unfortunately, the hotel also booked another small trade show for the same weekend. The space could have accommodated one show adequately. It was hard to maneuver through the halls crowded with tables and people. Signage would have been helpful to minimize confusion. Also, better use of meeting space could have probably managed the congestion. Plenty of parking, clean ballrooms and attentive staff helped ease the tight situation.

Carla Lundy
3 years ago – Google

6

Made to order breakfast, omelette, the cook should sautéed all the vegetables before adding the scrambled eggs. Not, cook the eggs first. There is a difference between an omelette and a crape. Other than that, great service all the way around. Need more English speaking employees to understand the customers needs.

Didi N.
3 years ago – Google

10

My prom was held there - it was a very wide, very classy place; it wasn't stuffy or tacky. What I really liked about the room was the arrangement of it - food at the back, drinks on the side, dance floor at the front and tables in the middle. Very nice.

William Howland
3 years ago – Google

7

The rooms were clean and the beds very comfortable. 1 star lost for television quality and another for the eggs at breakfast being rather questionable. Stick to the yogurt.

Melissa O'Hara
3 years ago – Google

7

We've used this hotel twice for their ballroom space for different events. First for a gala/sit down dinner event and next for a training event. Both went smoothly, complimentary breakfast and happy hours with light snacks! Hotel is set up atrium style so it could get loud if there is an event in the bar/restaurant space in the middle.

Darci Upham
3 years ago – Google

10

I attended an event at this hotel so I did not use a room here. The event was well organized. Breakfast was very good. The hotel was clean and looked great, and there's plenty of parking.

Jennifer Byrne
3 years ago – Google

4

Staff is accommodating and friendly, but that simply can't make up for the fact that the rooms all stink like dirty feet. I tried three rooms and finally gave up. Steam cleaning the carpets is a must.

debra cooper
3 years ago – Google

7

I had to stay here on a business trip, delayed by the hurricane. The hotel was very nice, and the reception staff very kind. The early morning shift was atrocious. The shuttle driver was a complete rude jerk. Moaned, Complained, was sweaty, stinky, played bad talk radio and made us late and dropped us a the wrong area. And the hotel staff did not give me the 4 am wake up call I requested Thankfully, my own alarm got me up on time. I wouldn't recommend this place if you have to depend on them for making flights

Travis Normandin
3 years ago – Google

10

This place is a wonderful aesthetic experience. My first time in the elevator kinda awed me. Very nice in and out

Carolyn Watson
3 years ago – Google

5

The entire staff was engaging and friendly. Prime examples of why I choose to only book my family at this hotel! The room was super clean and warm which was thoughtful considering the temperature had dropped to 17° that night. The food was terrific and the cookies at check in are always a nice treat too!

Sandy Cunningham
3 years ago – Google

8

Nice hotel. Double or king beds only. Seems most other hotels offer queen beds as doubles are a little to small. Breakfast buffet food was cold.

Megan Kelly
3 years ago – Google

6

Huge building with a fabulous lobby of tropical trees and koi ponds. In the evening they have free cocktail hour and in the morning free made to order omelettes. That being said the hotel is outdated in the rooms. My heater-conditioner whined the whole night. Decor was that if the late 90s and perhaps the sheets hadn't been upgraded either. Would stay again because of the free options.

Allegriana Ribbons
3 years ago – Google

9

Lovely atrium style hotel! Was there for a conference. Staff were pleasant, spacipus layout. Happy Hour is intense.

Danielle Torres
3 years ago – Google

7

The bar was great and the rooms spacious and clean. Food was great as well. The courtyard area was nice to walk through after their happy hour that is exclusive to guests only.

Shankar Sellappan
3 years ago – Google

10

What a great family friendly hotel! Free parking, free happy hour sangria, free fantastic breakfast with omelettes, huge rooms, indoor swimming pool. Excellent.

ella knox
3 years ago – Google

7

Nice place to hold business meetings. Was not a guest but only there for classes. Staff was very accommodating and room very comfortable.

Kenneth Cornelissen
3 years ago – Google

7

Place was clean. Very welcoming. Didn't see many employees but cooking staff when they brought our food. The CAB Sirloin filet was delicious and apple pie was good. Recommend for outings and meetings anytime.

Gerald Black
3 years ago – Google

9

Stayed here night before flight. Great room and the kids enjoyed the pool. Breakfast the next morning was a hit and it was fresh and hot. Will stay here again.

Sheri Pittman
3 years ago – Google

10

Beautiful holiday decorations and an exceptional professional staff. Enjoyed the event!

Cecilia Funakoshi
3 years ago – Google

5

The Embassy is located in a pretty area and is easily accessible. There was plenty of parking and spacious. The conference rooms were nice and comfortable but the halways were narrow for the vendor tables and large attendance. There was only a pair of restrooms, too little for such a large number of attendees.

Josef Navarra
3 years ago – Google

10

Pretty good, friendly service, excellent full complimentary breakfast and great suites.

Sonia Razaqyar
4 years ago – Google

10

Embassy by Hilton is one of my favorite hotels to stay during road trips. Great service....awesome rooms...and great breakfast...the receptions are a good option before dinner.

Freddie Dunn
4 years ago – Google

10

There for a family reunion. Lobby is fabulous, complete with a well stocked koi pond. Staff was professional and courteous. Room was a suite with two double beds in the bedroom and office/kitchen area separate. Accommodations were clean and neat. The only disappointment was the tub was damaged so that the water never fully drained from the basin, and the drain was slow such that water built up while taking a shower.

Rachel Brandenburg
4 years ago – Google

5

I was here for a business conference. The hotel staff were incredibly rude and unhelpful. Our room keys didn't work even after they were replaced 3 times. The AC in our room was broken and leaked all over the luggage. During the banquet i found a hair in my chicken dish. The list goes on but the message is, choose s different hotel especially for a business function.

Nicholle Pearl
4 years ago – Google

10

Everything was great. Beds were comfortable. Breakfast was good. Complimentary happy was nice

Justin Holloman
4 years ago – Google

6

Service was good, but the hotel is showing signs of its age and is in need of refurbishment. A good example would be the alarm clocks with Apple 30-pin docks built in. Those were prolific 5+ years ago, but are almost nonexistent now. I'd guess that's how long its been since they made any attempt to update or refurbish those rooms.

Mike Kunzman
4 years ago – Google

8

Breakfast was great as always, no complaints about the room except the shower. It's a little cramped and the floor was curved so uncomfortable to stand on.

Nikki Cofield
4 years ago – Google

5

I attended a three-day workshop here ad's the meeting hall was very spacious, the internet connectivity was spotty, and the break service was not replenished.

Donna Stein
5 years ago – Google

5

This was my second stay there, as my husband and I like to get away for an evening. When we stayed there before we enjoyed the managers hour, and we also sat at the bar to have drinks and were able to eat a wonderful dinner. The last time we stayed there we spent $130 on the room, our bar tab was around $100 and dinner was about $100 with apps., dinner and dessert. So only staying one night we usually spend around $400 with tips. This past time we were there, we were unable to relax due to kids running around with out supervision. We were not able to even use the sauna due to kids running in and out. Also pounding on the door to get in the pool. When going back to out room, we seemed to hear a dog winning, and the room next door the slamming 4 or 5 times between 11 and three. This was not a pleasant stay this past time. More security needed to control children unsupervised! The hotel is great and clean, and our bartender, she was great, along with the food! My advise before booking this hotel is: Find out what is going on there before booking, if you are looking to relax!

Donna Heiberger
5 years ago – Google

5

I stayed here this weekend, while the inside atrium is nice I was let down with the room. I had a basic king suite and for the price I was disappointed. The bed was an old spring mattress that was broken down, the sofa bed was old as well. The blankets were dingy and stained. The spare felt blanket for the sofabed was so old it had wear holes. Neither remotes for the tvs worked and paint was peeling in the bathroom ceiling from mold. What was nice is the cooked to order breakfast and evening refreshments. They had a complimentary full bar and snacks. For the price I will definitely not be staying here again. The $10 rate for WiFi is ridiculous when I can get free WiFi at mcdonalds. Also reception when checking in was rude to my son because we are an inter-racial family. Very dissapoined with this place.